• Movie Edit Now

  5 answers, most recent on 3/28/2026

  RE: Video Deluxe 2026 Premium - Activating the AC3 5.1 Codec and Other Opt
  @johnebaker Hi John. I wasn't aware of these options but can confirm your findings. The only problem I had was with the central and base configuration within the mixer. I seemed to only get a single channel come up in the mixer for positioning on a
• Movie Studio

  27 answers, most recent on 4/20/2025

  RE: Activate Mpeg 4 Codec in Movie Studio 2025 Platinum
  AAProds wrote on 4/10/2025, 8:59 PM @johnebaker I tried the reg edit solution you mentioned, even to the point of activating locked registry entries. It didn't help. :( @AAProds What kind of problem file do you want to see?
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  RE: Windows does not find drivers for the video grabber usb device
  @Atte-Tahvanainen If you can select the grabber as an input device Windows definitely installed the drivers, otherwise it wouldn't be available. Do you know which video system your VHS player uses? As far as I know, the grabber supports NTSC and PAL
• Music Maker

  10 answers, most recent on 12/16/2025

  RE: [Closed] MMM Crashes/Freezes at every start
  @David-M-Turner OneDrive has been known to cause all sorts of problems with both audio and video editing programs. BUT, this thread was started in 2018 and its most recent post, prior to yours, was from 2022. Please do not resurrect such old
• ACID

  2 answers, most recent on 10/30/2024

  RE: White noise
  If you have the same problem, check my last comment under the YT video. Maybe it will also help you.
• Photostory

  19 answers, most recent on 12/22/2024

  RE: Can't understand advice given by support team
  @JANET-NICOLAS I don't think we established one thing: is it always the same images that are black/blank? Or are these "drop-outs" occurring at different points in the show? If it is always the same images I still think this could be a file format
• Other products

  2 answers, most recent on 12/27/2022

  [Solved] burnig problem
  both my magix video programs have lost the ability to find connected dvd burner
• Movie Studio

  5 answers, most recent on 6/13/2025

  RE: [Closed] Import MP4 problems
  @Billy-Green8845 Hi. The reason John has asked for the various specs of both the video files and your computer / laptop is it is difficult to track down why you have problems without those bits of information. Having a machine that can handle
• SOUND FORGE

  3 answers, most recent on 5/24/2023

  RE: [Solved] Ozone 10 Advanced compatibilty issues
  I've also encountered this with Ozone's Master Rebalance (version 9 and 10) and it was a problem in both Sound Forge 16 and 17. Support from iZotope has yielded nothing helpful, and I've been unable to find a solution on the web. In my case, the
• SOUND FORGE

  7 answers, most recent on 3/13/2026

  RE: Sound Forge Audio Studio 17
  @Rod-Devonshire But I think I might move over to Adobe Audition as my go-to audio editor now :) Slightly OT, but as someone who uses Audition v26 regularly (or at least tries to) do be aware there are a number of users, myself included, who are
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  here are the last two.. let me know if you want/need more: DescriptionFaulting Application Path:    C:\Program Files\SOUND FORGE\SOUND FORGE Pro 18\Forge18.exe Problem signatureProblem Event Name:    APPCRASHApplication Name:   
• Movie Studio

  13 answers, most recent on 4/4/2023

  RE: [Solved] Multicam Editing Problem
    After spending some quality time with Movie Studio 2023 to sleuth out my problem. I do have some final takeaways.  The good news is that I'm not crazy! Whatever was going on in the video I sent with my original post was most definitely NOT how
• Photostory

  19 answers, most recent on 12/22/2024

  RE: Can't understand advice given by support team
  Hi emmrecs Thank you for the video. I shall explore it when I get some free time. In the meantime I am now certain that it is not the individual slides but the place in the timeline where they appear. There were 3 blanks initially. I don't know what
• Movie Studio

  3 answers, most recent on 6/10/2025

  RE: working w/media from various sources and choosing frame rates
  @Iris-Willis 👍 Post a screen capture or the copy n pasted text of one of your phone videos & one of your GoPro, then someone will give more info, I understand this matter but can't explain it & as I say I don't let it concern me, I don't
• Movie Studio

  11 answers, most recent on 12/4/2025

  Corrupted Audio
  The audio corrupted (cracking up) at end of music video project: 4/7 in to 7 minute video. What can cause this? Worked fine on previous renders, then adding the last 2 minutes of edit* (and incidentally having had issue with ghost audio on a track,
• Photostory

  7 answers, most recent on 2/26/2025

  Video does not import smoothly (+ sound)
  Greetings, I recently bought a new smartphone (Samsung). When I import a video that I filmed with my smartphone into a story, the video does not play smoothly (the image repeatedly freezes for a moment). When I put music under the video, the music
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  @AJenn Like recommend by @CRH get an external USB audio interface with its own ASIO driver and connect a headset (or as a better alternative XLR microphone and audio jack headphones) to it. Anything else will get you into only similar problems.
• Other products

  One answer, on 10/7/2024

  [Closed] Problemer med å rendere film med Vegas 21 har oppgr. til 22 feiler
  Jeg har Vegas 21
• Samplitude

  One answer, on 1/15/2023

  [Solved] Pro X7: Input via Keyboard doesn't work in Mixer
  Hi, after working serveral years with Samplitude 7 I've just upgraded to Samplitude Pro X7. My problem is I can't input any numeric values in the mixer view via my keyboard. The problem only exists in the mixer view, everywhere else I can input
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  @John-Murray8461 Microsoft delivered some broken Windows updates over the last couple of weeks. This includes broken Visual C++ Redistributables and broken MIDI 2.0 integration. I wouldn't be surprised if this is the cause of Sound Forge no longer
• ACID

  10 answers, most recent on 9/9/2024

  RE: acid music has stopped working
  @cazlo Welcome to the Magix users forums. As a first step please follow this tutorial to diagnose the problem and paste to a future reply exactly what is reported as the problem. JeffForum Moderator
• ACID

  3 answers, most recent on 12/14/2022

  RE: [Solved] Error 12037
  Hello All, Thank you for reaching out to try to assist me. As it turns out I contacted Magix, and the problem was due to the older version, so Johnebaker's post was definitely on the right track. They did something on their end and the problem has
• Music Maker

  2 answers, most recent on 6/19/2023

  [Solved] The premium version 2021 does not work properly with cords changes
  In magic music maker premium 2021 I suddenly cannot change chords - i.e. via the little arrow to the right of the chord, this little arrow is completely gone and I can only use standard chords. The problem occurred strangely after an update earlier
• Movie Studio

  27 answers, most recent on 4/20/2025

  RE: Activate Mpeg 4 Codec in Movie Studio 2025 Platinum
  @William-Keeth That's great, always good for others to try with a problem file. Unfortunately for you, I too can import it with no issues (MMS 2025). Which doesn't bode well for a quick fix for you. Let's see what John thinks.