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  • Music Maker
    45 answers, most recent on 5/18/2023
    RE: Music Maker update 31.0.4.50
    Hi all, Michael had a support ticket with us and ended up being able to install the patch. Unfortunately, I cannot even fathom exactly what step of the patch installation procedure could produce that kind of error message - even in theory. However,
  • Music Maker
    22 answers, most recent on 11/14/2022
    RE: Trying to log on to the Magix Store from within Magix Music Maker 23
    No registry problems detected. Internet connection is fine. Windows error checked and everything was fine. The first installation was uninstalled via add / remove progragrams. Including all installed elements. After clicking on the 5mb .exe which
  • Other products
    7 answers, most recent on 3/9/2023
    RE: independence-free-sampler-software only 1 Piano sound
    @Chris-MacDonald You did it the correct way. If you open Independence the path to the free library should be listed under the preferences > libraries. It's usually C:\Program Files (x86)\MAGIX\Independence Libraries\Independence Free\ The free
  • Video Pro X
    4 answers, most recent on 9/8/2023
    RE: why I can't install Video Pro X 14
    @jy-w That's the download manager which will download the software. So, does no window appear if you start the software or does the download stay at 0%? If the download doesn't start it is definitely blocked by Windows Defender or a firewall or
  • Movie Studio
    5 answers, most recent on 2/26/2024
    RE: Movie Studio 2024 Platinum Red Line and Audio Shadowing
    @RichardDP Hi Richard. If you are using the pre-render function you must clear that first before deleting any files on the timeline as the Pre-render produces a file like a proxy file that will not get deleted. Try going to the project folder and
  • Video Pro X
    168 answers, most recent on 6/10/2024
    RE: Video Pro X16 - New Features and Bug Repairs
    @Can-Dive Hi, I don't speak for Magix. Your suggestion about inverting the way the program works was discussed. If Magix could do it, great. Tell Magix. No more discussion about it here, please. As for me talking about Photo Manager, my question was
  • Movie Studio
    4 answers, most recent on 11/16/2022
    RE: Installation failing
    @Martin-Miles Hi . . . .  Also turned off VPN in Norton. Still fails to run immediately. . . . . Assuming the Installation manager error message occurs immediately on running it, try disabling Norton Antivirus completely and check Microsoft Defender
  • Video Pro X
    39 answers, most recent on 4/24/2023
    RE: Video Pro X14 - Bug List
    Patch for Video Pro X 14: 20.0.3.169 Downloading it now (1 GB file). Unfortunately, most of the bugs that I have raised with Magix do not appear to have been fixed. As nice as it is to have the following bugs fixed, there are still many more. Given
  • Music Maker
    12 answers, most recent on 6/9/2023
    Music Maker update 31.0.4.35
    Hi all, Music Maker update 31.0.4.35 went live today. Please find below the official patch notes. Changes in patch 31.0.4.35 compared to 31.0.3.26   Fixed problems that occurred when using Vita LE in the free version External audio editing now
  • MAGIX
    No answers, created on 1/31/2023
    [Closed] Patch for Music Maker | version 31.0.4.35
    Hi all, Music Maker update 31.0.4.35 went live today. Please find below the official patch notes. Changes in patch 31.0.4.35 compared to 31.0.3.26   Fixed problems that occurred when using Vita LE in the free version External audio editing now
  • ACID
    27 answers, most recent on 6/22/2024
    RE: Acid Pro Updates Info?
    Yesterday I downloaded the demo of AP 11, I have AP 7 and AP 10 but I didn't install them on my new laptop I recently bought. And this is Asus TuF Gaming A15 AMD Ryzen 7 7735 HS with Graphics Processor, 32GB, DDR5 Ram, SSD 2TB Adata Legend and
  • Other products
    4 answers, most recent on 10/21/2022
    RE: Error code 80000000
    @Lloyd-Angus Hi The error message screenshots would suggest that the program is being blocked from changing the file path, are you moving files to another (new) folder or location? If so try temporarily disabling your Antivirus Folder
  • SOUND FORGE
    2 answers, most recent on 9/8/2022
    RE: Error Code-57
    @Rob-BallJr Hi . . . . Error Code-57 . . . . This usually means the program cannot connect to the Internet, how old is the version of Sound Forge and what version of Windows are you running on the PC? John EBForum Moderator
  • Music Maker
    One answer, on 10/7/2022
    Loops Unlimited subscription not showing in program
    Hello! Thank you for your time, I have version 31.0.1.13, and find myself struggling with a reoccuring problem. Last night I was working on Music Maker and the program had an error and crashed. Reloaded it, and it would not recognize that I have the
  • SOUND FORGE
    One answer, on 6/26/2022
    unable to register or activate; get error -14
    Successfully installed and activated MVS Platinum 17 but the accompanying Sound Forge Audio Studio14 (x64) program and Magix PC Check and Tuning 2021 program will not register/activate; get error -14 despite email and serial number correct
  • Video Pro X
    One answer, on 11/26/2022
    program effects crashed
    ----------------------------------------------------------------------MAGIX Video Pro X14  18.11.2022  16:23----------------------------------------------------------------------CrashDump 20221118_162359_v20.0.3.175.dmp successfully written Error in
  • Movie Studio
    38 answers, most recent on 12/14/2022
    RE: Program crashes and closes when I try to play a video
    @Tina-Baker Hi The error message would suggest either: From the filepath that the video file is on your Desktop, try moving them to a folder inside your Documents folder, the desktop is a protected location and should not be used for putting files
  • Photostory
    53 answers, most recent on 4/2/2024
    RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
    @ann-hesselsweet Hi . . . . verbatim bd-r 25 GB 16X speed . . . . I use these too, never had an issue with them. I would suggest you get one or two rewritable BD-RE discs for initial burns, this will save you wasting discs. See my method I posted
  • Movie Studio
    2 answers, most recent on 9/9/2022
    [Closed] Movie studio 17 doesn't start
    Hallo, Sometimes movie studio starts up and works without errors. Next time nothing happens when you try to start the program. It concerns windows 11 and the latest version of movie suite studio 17 Does anyone have a solution for this?
  • Movie Studio
    7 answers, most recent on 7/4/2024
    RE: error message
    @derek-brown Hi Derek. Then the problem is probably one of the above as described by @johnebaker. For my money I would say it is a memory problem and not a Windows problem if it is not happening all the time but that is only a guess on my part. The
  • Music Maker
    One answer, on 8/14/2023
    Updater Stopped Working - (resulting in program crash)
    Music Maker 2024version 32.0.1.81st the Error report from Reliability Monitor  SourceUpdater SummaryStopped working Date‎8/‎14/‎2023 3:55 PM StatusReport sent DescriptionFaulting Application Path:    C:\Program Files\MAGIX\MUSIC
  • Movie Studio
    2 answers, most recent on 4/24/2023
    RE: downloading error
    @Sandra-Gallagher Hi . . . . downloading error and realized the product took up the whole hard drive . . . . Are you trying to install the program onto a tablet? We also need more information to help diagnose the issue(s) you are having: The
  • Rescue Your Videotapes!
    9 answers, most recent on 11/11/2022
    RE: Application not opening suddenly. Error code: 59
    @Laszlo-Farkas, @CubeAce Hi Laszlo Error -59 means the program installation folder is damaged, however just uninstalling and re-installing will not fix all issues as there are files and folders etc left behind which need cleaning up before
  • Movie Studio
    One answer, on 10/1/2022
    [Closed] ERROR: -2147163964 occured during installation
    Hello Experts, When I try to install the movie studio platinum 14 the following message is displayed. Module C:\Program File\VEGAS\Movie Studio Platinum 14\x86\stvstproxystubx86.dll failed to register. HRESULT -2147024703 My software -
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