Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

When I used AP, everytime I would close the program, the shipgui error would pop up. Just another annoying reason why I stopped with AP altogether. I am still patiently waiting for magix to let this DAW go and hopefully someone serious taking it

ACID

27 answers, most recent on 6/22/2024

RE: Acid Pro Updates Info?

Yesterday I downloaded the demo of AP 11, I have AP 7 and AP 10 but I didn't install them on my new laptop I recently bought. And this is Asus TuF Gaming A15 AMD Ryzen 7 7735 HS with Graphics Processor, 32GB, DDR5 Ram, SSD 2TB Adata Legend and

Off topic

One answer, on 3/18/2023

RE: Humble Bundle

@Chris-Kirby Welcome to the Magix user to user forums. Unfortunately the error "message" you show is not at all helpful, is it? That is not your fault, clearly. However, what Magix program(s) are you trying to download/install? There have been a

ACID

267 answers, most recent on 4/2/2026

RE: Feedback on ACID Bugs

I keep getting an error when I close out of AP10. I'll pay more attention next time, but I think it was something related to "store" and "gui"..... I also feel the File Explorer Tab should default open to the main ACID content stored folder each

Video Pro X

18 answers, most recent on 6/8/2023

RE: Possible Bug in VPX14 and MMS2023 - Mixer FX and Mastering crashes

@AAProds Hi Al, Thanks for testing. I'm disappointed but relieved that someone else has the same problem. @johnebaker Hi John, Here is the error message: and the log: ----------------------------------------------------------------------MAGIX Video

Music Maker

12 answers, most recent on 9/11/2023

No sound from Midi keyboard; ASIO driver not working

Hello everyone. I just got Music Maker 2024, and straight away I've run into issues with the Midi keyboard that I hope someone here might have an answer to? The keyboard doesn't make any sound, and neither does the playback when I record notes off

Other products

One answer, on 3/4/2023

RE: FaceId

Hi I have had this on occasion and found that leaving the program running without doing anything for 10 - 15 mins, then closing it then restarting the computer the issue has gone. If the error repeats, I would suggest you raise a Support ticket -

Movie Studio

23 answers, most recent on 8/21/2023

HEIC Photos

Greetings all, OK I give in. I couldn't get HEIC photos to load into MEP 2022 and I've just noticed that they won't load into MS 2023 (even though the specs says they do) without crashing the program with an "error in ntdll.dl"l (HEVC works OK with

Music Maker

One answer, on 8/14/2023

Updater Stopped Working - (resulting in program crash)

Music Maker 2024version 32.0.1.81st the Error report from Reliability Monitor SourceUpdater SummaryStopped working Date‎8/‎14/‎2023 3:55 PM StatusReport sent DescriptionFaulting Application Path: C:\Program Files\MAGIX\MUSIC

Movie Studio

6 answers, most recent on 1/2/2023

RE: wajy can't I get technical support from MAGIX??????

I don't see an app mgr. anymore just 2023 suite and travel maps In desperation I uninstalled and reinstalled a few times. last time was with revo uninstaller. Still got the same error each fresh install since beginning. the program never opened, it

SOUND FORGE

7 answers, most recent on 9/29/2023

SF13 & SF14 untimely require connection online via failing protocols

Today SF14 fails to open blaming it to a communication error.SF13 opens fine but fails to save workThe worst of this is that this recurring "ET phone home" from my many MAGIX programs, happening at the wrong timing is causing me TERRIBLE work

Audio Cleaning Lab

3 answers, most recent on 12/30/2022

RE: Installation failed

Now there are error when i try to clean or lunch the program. I get this: Import for file type 101 is not possible!Error While Writing Noise Sample File! The plug-in does not work at is should. I guest it is Windows or the Anti-Virus protections

Movie Studio

8 answers, most recent on 9/5/2023

RE: HEVC codec issue error even with codec already installed

@Bryan-Frear Hi Bryan. I was merely suggesting they add some context to the error message so it doesn't look broken when it's not. I think that is a fair comment. The program and contents are not flawless and I for one have complained many times

Music Maker

10 answers, most recent on 1/10/2023

ERROR INSTRUMENT

I got an error that prevents me from playing and composing music. All the contents of the instrument cluster stopped working for me. They do not work in such a way that the volume automatically drops to the minimum by itself. It's like the program

SOUND FORGE

28 answers, most recent on 1/27/2025

RE: INSTALLING LEGACY PLUG-INS

Hi, SP, just keeping you updated. It's horrible. Hey, I also noticed a post from someone else on installation issues with Sound Forge 16 and Acid Pro in the forums. Back to my situation, Unbelievable. Still waiting for an email response from Magix,

Other products

One answer, on 2/19/2023

[Closed] "Serial number already registerred"

I purchased Sony Vegas Pro 20 recently and registered it on my laptop, but I just had my desktop upgraded and while I should still have one registration left to activate on a new device, when I try to register on the desktop I get the error "This

Samplitude

One answer, on 2/7/2023

Helix Native crashes Samplitude Pro X3 when opening project

I am currently using Samplitude Pro X3 Suite and I am able to add the Helix Native plugin and it functions seemingly flawlessly. However, if I save the project, and attempt to reload the project, Samplitude crashes when trying to reload the plugin

Video Pro X

11 answers, most recent on 6/13/2023

RE: Video Pro X 15 will not install

@George-Monaghan Hi . . . . downloader programme straight from the email receipt . . . . Download and install the trial version, if that installs correctly, activate the program with your serial number from the email. HTH John EBForum

Music Maker

3 answers, most recent on 12/15/2022

Access to ambiguous processes

Why Does Magix Music Maker need access to processes that are not involved with Magix? I've received an update for Magix Music Maker. As I was updating the softtware, the program spit out errors telling me it cannot install due to certain processes.

Other products

6 answers, most recent on 9/24/2023

RE: Analogue Modelling Suite Plus Setup - Error applying transforms

@James-Tuksal Hi . . . . Error applying transforms. Verify that the specified transform paths are valid (1624) . . . This usually means there is a mismatch of files or missing files for the Windows installer in the Windows installation. See this

Video Pro X

12 answers, most recent on 10/8/2023

RE: splash screen block error message

@Former user @Ralph_S The image showing the error message reads 'Standard path for disc images' maybe suggesting that the last project involved creating a DVD or a file to burn to DVD / Blu-ray? If that drive and project file is not at the

Xara Designer Pro

5 answers, most recent on 4/21/2023

RE: Online content catalogue not working

@STS Hi, Magix responded, and suggested it was my antivirus program that was at fault. Write back to Magix and tell them that that is not true and that they know it. We have been complaining about this for a year. It's a timeout error and it is on

Audio Cleaning Lab

7 answers, most recent on 4/6/2023

RE: MAGIX Video Sound Cleaning Lab wont run after install

@Randall-Olivera Hi, I suggest that you ask for your money back right away. Video Sound Cleaning Lab (VSCL) is supposed to be an upgrade from Music Editor 3 which comes with Movie Studio/Video Pro X and Music Maker Plus/Premium; it is not an upgrade

SOUND FORGE

19 answers, most recent on 2/19/2023

RE: SF Pro 16.1 plugin issues

This thread is about SF Pro 16.1 plugin issues, right? My first problem with 16 locking up while scanning programs resolved itself, but not because I tried all the solutions recommended. Now, I'm having the same problem as a number of people here