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  • Video Pro X
    27 answers, most recent on 11/18/2024
    RE: VPX Feedback Button - Features In Consideration/Planning - Comments
    @Can-Dive Hi, Here is the full-screen Media Pool from PhotoStory 2025. Here is the information under Feedback for "In consideration" and "In planning" for PhotoStory 2025. In case you were wondering, PhotoStory is a somewhat stripped down version
  • Video Pro X
    148 answers, most recent on 4/18/2023
    RE: General discussion on add-ons
    Hi. It happened for a long period (months) but is now working with VPX 14. I have not had a crash with MEP 2022 recently so I don't know about that program. I tend to get more crashes when the program is trying to access more than 32 GBs of ram. I
  • Web Designer
    5 answers, most recent on 4/21/2023
    RE: 504 | jsonflders.php | 20230123:1833
    @Alessandro-Lino Hi This error usually occurs when the servers Online Catalog cannot respond to the request from the program. As I write the Online Catalog is online. John EBForum Moderator
  • Movie Studio
    8 answers, most recent on 9/5/2023
    RE: HEVC codec issue error even with codec already installed
    @Bryan-Frear Hi Bryan. I was merely suggesting they add some context to the error message so it doesn't look broken when it's not. I think that is a fair comment. The program and contents are not flawless and I for one have complained many times
  • Video Pro X
    12 answers, most recent on 10/8/2023
    RE: splash screen block error message
    @Former user @Ralph_S The image showing the error message reads 'Standard path for disc images' maybe suggesting that the last project involved creating a DVD or a file to burn to DVD / Blu-ray? If that drive and project file is not at the
  • Movie Studio
    14 answers, most recent on 5/6/2023
    RE: Intro/ Outro animations
    @Former user Thanks a lot for your help. . . I have tried to update video codecs to K-Lite Codec Pack Standard 17.5.5 for win 10 64x. . The installation of this pack has found some errors on Codecs to registry, and fixed. After reboot and restart
  • Music Maker
    One answer, on 8/14/2023
    Updater Stopped Working - (resulting in program crash)
    Music Maker 2024version 32.0.1.81st the Error report from Reliability Monitor  SourceUpdater SummaryStopped working Date‎8/‎14/‎2023 3:55 PM StatusReport sent DescriptionFaulting Application Path:    C:\Program Files\MAGIX\MUSIC
  • Movie Studio
    2 answers, most recent on 1/19/2023
    Startup PROBLEM
    an error appears when i start the program. when I move the error message away I can run the program just updated windows 10 to 11 no problem on windows 10 can't send the error from the program my email is Removed by Moderator
  • Photostory
    2 answers, most recent on 5/3/2023
    RE: how to re-register PhotoStory Deluxe
    @Paul-Austin4019 Hi You will see I have modified the title of this topic to remove the serial number. Please do not post serial numbers, order numbers, email address or othe confidential/personal nature in the forum. This is a public forum not Magix
  • ACID
    267 answers, most recent on 4/2/2026
    RE: Feedback on ACID Bugs
    I keep getting an error when I close out of AP10. I'll pay more attention next time, but I think it was something related to "store" and "gui"..... I also feel the File Explorer Tab should default open to the main ACID content stored folder each
  • Photostory
    53 answers, most recent on 4/2/2024
    RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
    @ann-hesselsweet Hi Assuming the burn completed. In Windows File Explorer, browse to the folder: C:\Users\Username\AppData\Roaming\MAGIX\Fotostory_2023_Deluxe\ Open the photostory.log file in Notepad and scroll to the bottom and locate the lines
  • Audio Cleaning Lab
    14 answers, most recent on 3/3/2023
    RE: Import for file type 101 is not possible!
    @browj2Thanks for your help. I really like these programs, which is why it's so annoying the errors persist.The company charges enough it should fix these things. Different if it were really cheap software, but the price tags are heavy.Anyway,
  • Video Pro X
    18 answers, most recent on 6/8/2023
    RE: Possible Bug in VPX14 and MMS2023 - Mixer FX and Mastering crashes
    @AAProds Hi Al, Thanks for testing. I'm disappointed but relieved that someone else has the same problem. @johnebaker Hi John, Here is the error message: and the log: ----------------------------------------------------------------------MAGIX Video
  • Video Pro X
    148 answers, most recent on 4/18/2023
    RE: General discussion on add-ons
    I have to agree a bit that the UI in different editors that support OFX can be different. But Particle Illusion 2023 OFX plugin, while it shows up, I get an error message when trying to open the PI FX Browser. With Boris transitions, black screen in
  • Audio Cleaning Lab
    7 answers, most recent on 4/6/2023
    RE: MAGIX Video Sound Cleaning Lab wont run after install
    @Randall-Olivera Welcome to the Magix user to user forums. Video Sound Cleaning Lab is now rather an old program (It has been somewhat superseded by "Sound Forge Audio Cleaning Lab", currently at version 4) but it should still be able to run on your
  • Video Pro X
    80 answers, most recent on 6/3/2023
    RE: Video Pro X and Vegas Pro exports
    @Former user Hi Gid . . . . they are completely different programs & Vegas has many more features, although I'm sure you'll get a comment firmly defending VPX . . . . This difference was made given the context of the topic where the comparison
  • Other products
    2 answers, most recent on 2/3/2023
    Photo Manager Deluxe 17 error when trying to tag people
    When I select "tag people in photos" under edit/find similar photos, I get the message : Runtime Error!Program: ...(x86)\MAGIX\Photo Manager Deluxe\17\PhotoManager_dtx.exe abnormal program termination. When I click ok, I get the message, "You
  • Movie Studio
    4 answers, most recent on 12/27/2023
    RE: Magix movie studip 2024 super slow on a killer machine
    @NielsChristian-Mohr Hi Answering your questions in reverse order: I do not have the 'Blue Puzzle template from the Simple Things pack, however several users have found a few issues with other titles having positioning, or alignment, or font
  • Music Maker
    45 answers, most recent on 5/18/2023
    Music Maker update 31.0.4.50
    Hi all, Music Maker update 31.0.4.50 went live today. Please find below the official patch notes. Changes in patch 31.0.4.50 compared to 31.0.4.35 Crash during smart preview of TAK files fixed Implementation to prevent peakmeter crashes
  • MAGIX
    No answers, created on 3/15/2023
    [Closed] Patch for Music Maker | version 31.0.4.50
    Hi all, Music Maker update 31.0.4.50 went live today. Please find below the official patch notes. Changes in patch 31.0.4.50 compared to 31.0.4.35 Crash during smart preview of TAK files fixed Implementation to prevent peakmeter crashes
  • Movie Studio
    2 answers, most recent on 3/6/2023
    RE: wont upload video
    @Jeff-Bulla Hi Your post lacks details which we need to help you. Which program - use the full name and edition; and the version number as found under Help, About. Where are you trying to upload to and, if you get an error message, what is the full
  • Movie Studio
    30 answers, most recent on 3/8/2024
    RE: MMS 2022 Suite, Slideshow Maker
    @Greg123 Hi, nice try John CB...😂 this is not my first time...I never needed 16 tracks...nowhere in manual says that to access all options you have to select 32 tracks !! 😐   I did that but still a popup window says: " Slideshow maker needs at least
  • Movie Studio
    One answer, on 3/1/2023
    RE: I bought MOVIE EDIT PRO Premium some years ago; but, I can't use it be
    @Rafael-Carrillo Hi . . . . I bought MOVIE EDIT PRO Premium some years ago . . . . What is the full name of the program and when did you buy it. If the serial number begins with P2- then the program will not activate - programs which use this prefix
  • SOUND FORGE
    2 answers, most recent on 2/1/2023
    RE: I'm getting Error Code -59
    @James-Drake Hi Error code -59 means the program folder may be damaged - see this support article for potential fixes. HTH John EBForum Moderator
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