• Movie Studio

  One answer, on 9/3/2022

  Trying to reinstall. Message Error in module
  Movie Studio 2022 Platinum. Windows 10 16 gig ram Error in module "Elements.ofx" [Load address: 0x000000004D380000] 0x000000004D5CAE62[Exception 0x0000005 "ACCESS_VIOLATION"]I have reinstalled the program three times with no success.
• Music Maker

  22 answers, most recent on 11/14/2022

  Trying to log on to the Magix Store from within Magix Music Maker 23
  This program just wont let me log on to the magix store. My purchased program is registered but I cant even activate it because the sign in tab is inoperable. So despite paying for the program you can only access the free version. I am using windows
• Video Pro X

  11 answers, most recent on 6/13/2023

  RE: Video Pro X 15 will not install
  @George-Monaghan Hi . . . . downloader programme straight from the email receipt . . . . Download and install the trial version, if that installs correctly, activate the program with your serial number from the email. HTH John EBForum
• Sequoia

  One answer, on 8/23/2022

  Error Message on startup
  Sequoia 16... Got an error message on startup... C:\WINDOWS\SYSTEM32\mfc140u.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system
• Movie Studio

  7 answers, most recent on 7/4/2024

  RE: error message
  @derek-brown Hi Derek. Then the problem is probably one of the above as described by @johnebaker. For my money I would say it is a memory problem and not a Windows problem if it is not happening all the time but that is only a guess on my part. The
• Video Pro X

  25 answers, most recent on 10/24/2024

  RE: Working with GoPro Timelapses
  @Brian-Obvilion Hi . . . . In a nutshell, I need a high quality video format I can create from all these jpg images encoded in yuv442p preserving the original image data as much as possible - that video pro x16 can actually import correctly.  . . .
• Photostory

  53 answers, most recent on 4/2/2024

  RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
  @ann-hesselsweet Hi . . . . verbatim bd-r 25 GB 16X speed . . . . I use these too, never had an issue with them. I would suggest you get one or two rewritable BD-RE discs for initial burns, this will save you wasting discs. See my method I posted
• ACID

  27 answers, most recent on 6/22/2024

  RE: Acid Pro Updates Info?
  Yesterday I downloaded the demo of AP 11, I have AP 7 and AP 10 but I didn't install them on my new laptop I recently bought. And this is Asus TuF Gaming A15 AMD Ryzen 7 7735 HS with Graphics Processor, 32GB, DDR5 Ram, SSD 2TB Adata Legend and
• Video Pro X

  27 answers, most recent on 11/18/2024

  VPX Feedback Button - Features In Consideration/Planning - Comments
  Hi, In VPX16, there is a new button at the right of the top menu - Feedback. Clicking on this opens the following in the Media Pool MAGIX Hub: You can expand these to see details: The only feedback that you can give is clicking on the thumbs up
• Music Maker

  45 answers, most recent on 5/18/2023

  RE: Music Maker update 31.0.4.50
  Hi all, Michael had a support ticket with us and ended up being able to install the patch. Unfortunately, I cannot even fathom exactly what step of the patch installation procedure could produce that kind of error message - even in theory. However,
• ACID

  One answer, on 11/3/2022

  Lack of Customer Service. I am extremely disappointed
  I made an error on email address when i first tried to register the "Voucher Code" and have not received my item serial number to activate my program. I am unable to use it. I bought it from Amazon and plan to make a complain and request a refund.
• Photostory

  2 answers, most recent on 1/23/2024

  RE: on a Mac?
  @Jeanne-Tifft Hi In addition to @SP.'s comment, which I agree with, the only way you could run Photostory on a MAC is using software such as Parallels with Windows installed, however this may result in more issues then you are having with the PC and
• Video Pro X

  3 answers, most recent on 11/14/2022

  Export project to a different computer
  Hello, I have built a project with Magix Video Premium, which includes more than one hundred components including videos, music, voice overs etc. I want to edit it with a different computer using Magix Video Premium as well, but after copying the
• Music Maker

  One answer, on 8/14/2023

  Updater Stopped Working - (resulting in program crash)
  Music Maker 2024version 32.0.1.81st the Error report from Reliability Monitor  SourceUpdater SummaryStopped working Date‎8/‎14/‎2023 3:55 PM StatusReport sent DescriptionFaulting Application Path:    C:\Program Files\MAGIX\MUSIC
• Movie Studio

  2 answers, most recent on 10/24/2022

  Unable to open Movie Studio 2023
  I have downloaded and paid for Magix Movie Studio 2023 Platinum as my MS16.0 Platinum was freezing and wouldn't complete an update. When launching the program I receive and error message "The procedure entry point Create DXGIFactory 2 could not be
• Video Pro X

  25 answers, most recent on 8/10/2024

  RE: No Hardware Encoding 9:16 ONLY!
  @CubeAce, @Gid, @AAProds Hi everyone Using: VPX16 all combinations in Device options for UHD 630, RTX 2060, both on PC and laptop Al's and some of my video files Default MP4 h.264 1080x1920 25fps export preset hardware acceleration is used on the
• Movie Studio

  38 answers, most recent on 12/14/2022

  RE: Program crashes and closes when I try to play a video
  Thank-you for your reply's and yes Cube Ace I do use Films and Tv, so as it turned out there was yet another Windows update that I just finishing installing, and funny enough I can now view the video clips, but today I did get an error messages and
• Music Maker

  12 answers, most recent on 9/11/2023

  No sound from Midi keyboard; ASIO driver not working
  Hello everyone. I just got Music Maker 2024, and straight away I've run into issues with the Midi keyboard that I hope someone here might have an answer to? The keyboard doesn't make any sound, and neither does the playback when I record notes off
• SOUND FORGE

  One answer, on 11/24/2022

  RE: installation
  hi @David-Drysdale....welcome to the forums. this is most likely an error which means that you need to enable an older version of Microsoft .Net framework to your computer. You can check this by going to your windows file explorer and clicking
• Other products

  7 answers, most recent on 3/9/2023

  RE: independence-free-sampler-software only 1 Piano sound
  @Chris-MacDonald You did it the correct way. If you open Independence the path to the free library should be listed under the preferences > libraries. It's usually C:\Program Files (x86)\MAGIX\Independence Libraries\Independence Free\ The free
• Music Maker

  12 answers, most recent on 6/9/2023

  Music Maker update 31.0.4.35
  Hi all, Music Maker update 31.0.4.35 went live today. Please find below the official patch notes. Changes in patch 31.0.4.35 compared to 31.0.3.26   Fixed problems that occurred when using Vita LE in the free version External audio editing now
• MAGIX

  No answers, created on 1/31/2023

  [Closed] Patch for Music Maker | version 31.0.4.35
  Hi all, Music Maker update 31.0.4.35 went live today. Please find below the official patch notes. Changes in patch 31.0.4.35 compared to 31.0.3.26   Fixed problems that occurred when using Vita LE in the free version External audio editing now
• Movie Studio

  2 answers, most recent on 4/24/2023

  RE: downloading error
  @Sandra-Gallagher Hi . . . . downloading error and realized the product took up the whole hard drive . . . . Are you trying to install the program onto a tablet? We also need more information to help diagnose the issue(s) you are having: The
• Movie Studio

  2 answers, most recent on 5/18/2023

  RE: Cannot open the picturs folder.
  @larry-e Hi As @AAProds has commented we need more information - see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) your are working with if this is a