• Photostory

  4 answers, most recent on 11/30/2022

  Global Memory Error
  I get an error "No global memory in MyAllocGlobalPTR for type 31" and am looking at a jpg file. It then keeps shutting down the program. What can I do to fix this. It is frustrating... has happened about 10 times, and the programis < 2 hours old.
• Other products

  6 answers, most recent on 9/24/2023

  RE: Analogue Modelling Suite Plus Setup - Error applying transforms
  @James-Tuksal Hi . . . . Error applying transforms. Verify that the specified transform paths are valid (1624) . . . This usually means there is a mismatch of files or missing files for the Windows installer in the Windows installation. See this
• Video Pro X

  4 answers, most recent on 9/8/2023

  RE: why I can't install Video Pro X 14
  @jy-w That's the download manager which will download the software. So, does no window appear if you start the software or does the download stay at 0%? If the download doesn't start it is definitely blocked by Windows Defender or a firewall or
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  I keep getting an error when I close out of AP10. I'll pay more attention next time, but I think it was something related to "store" and "gui"..... I also feel the File Explorer Tab should default open to the main ACID content stored folder each
• Video Pro X

  18 answers, most recent on 6/8/2023

  RE: Possible Bug in VPX14 and MMS2023 - Mixer FX and Mastering crashes
  @AAProds Hi Al, Thanks for testing. I'm disappointed but relieved that someone else has the same problem. @johnebaker Hi John, Here is the error message: and the log: ----------------------------------------------------------------------MAGIX Video
• Movie Studio

  23 answers, most recent on 8/21/2023

  HEIC Photos
  Greetings all, OK I give in. I couldn't get HEIC photos to load into MEP 2022 and I've just noticed that they won't load into MS 2023 (even though the specs says they do) without crashing the program with an "error in ntdll.dl"l (HEVC works OK with
• Movie Studio

  5 answers, most recent on 2/8/2023

  RE: Cant download application via downloader
  @Paul-Schwarz9939 Hi The image you posted is showing that the Download Manager has downloaded the program installer, see image below, the green progress bar does not complete until the program is fully installed. The next step which should be
• SOUND FORGE

  19 answers, most recent on 2/19/2023

  RE: SF Pro 16.1 plugin issues
  This thread is about SF Pro 16.1 plugin issues, right? My first problem with 16 locking up while scanning programs resolved itself, but not because I tried all the solutions recommended. Now, I'm having the same problem as a number of people here
• ACID

  27 answers, most recent on 6/22/2024

  RE: Acid Pro Updates Info?
  Yesterday I downloaded the demo of AP 11, I have AP 7 and AP 10 but I didn't install them on my new laptop I recently bought. And this is Asus TuF Gaming A15 AMD Ryzen 7 7735 HS with Graphics Processor, 32GB, DDR5 Ram, SSD 2TB Adata Legend and
• Movie Studio

  3 answers, most recent on 1/3/2023

  Downloaded installation file and double clicked, no response.
  Hi everyone, I've download the installation file from the website, file name "moviestudio2022_dlm_wruj9d.exe". I double click the program while no any response. I tried several times but the result is same, no error message, just nothing happened. I
• ACID

  One answer, on 12/8/2022

  "Error applying transforms" stops installation
  I was able to use the serial number to activate a trial copy of Acid Pro and Sound Forge. But several of the supplemental downloads (Essential Suite, Analog Modeling, Vari verb) won't install, an "Error applying transforms" message appears.Should I
• SOUND FORGE

  164 answers, most recent on 9/27/2023

  RE: Feedback on SOUND FORGE Pro 16
  just got the resent update to Forge Pro 16 Suite now iZotope plugins require me to send error reports and Modern EQ VST 2 also VST 3 crashes the now useless program any better alternatives to this software that work with all the plugins I have?
• Music Maker

  12 answers, most recent on 9/11/2023

  No sound from Midi keyboard; ASIO driver not working
  Hello everyone. I just got Music Maker 2024, and straight away I've run into issues with the Midi keyboard that I hope someone here might have an answer to? The keyboard doesn't make any sound, and neither does the playback when I record notes off
• Samplitude

  One answer, on 2/16/2023

  Unable to uninstall Independence Pro
  Hi. I am unable to uninstall Independence Pro. I am on windows 7 64bit SP1. I get this error message when I try to uninstall the VST plugins from the control panel (the only place there seems to be an uninstaller for it). 32-bit and 64-bit
• Audio Cleaning Lab

  7 answers, most recent on 4/6/2023

  RE: MAGIX Video Sound Cleaning Lab wont run after install
  @Randall-Olivera Hi, I suggest that you ask for your money back right away. Video Sound Cleaning Lab (VSCL) is supposed to be an upgrade from Music Editor 3 which comes with Movie Studio/Video Pro X and Music Maker Plus/Premium; it is not an upgrade
• Xara Designer Pro

  5 answers, most recent on 4/21/2023

  RE: Online content catalogue not working
  @STS Hi, Magix responded, and suggested it was my antivirus program that was at fault. Write back to Magix and tell them that that is not true and that they know it. We have been complaining about this for a year. It's a timeout error and it is on
• Music Maker

  One answer, on 8/14/2023

  Updater Stopped Working - (resulting in program crash)
  Music Maker 2024version 32.0.1.81st the Error report from Reliability Monitor  SourceUpdater SummaryStopped working Date‎8/‎14/‎2023 3:55 PM StatusReport sent DescriptionFaulting Application Path:    C:\Program Files\MAGIX\MUSIC
• Other products

  32 answers, most recent on 4/27/2024

  RE: Independance
  @Peter-Gentile7058 Please check if your system blocks the RegIndBundle.exe and RegINDLib.exe files in C:\Program Files\Common Files\MAGIX Services\Independence Libraries\ and C:\Program Files (x86)\Common Files\MAGIX Services\Independence
• Video Pro X

  11 answers, most recent on 6/13/2023

  RE: Video Pro X 15 will not install
  @George-Monaghan Hi . . . . downloader programme straight from the email receipt . . . . Download and install the trial version, if that installs correctly, activate the program with your serial number from the email. HTH John EBForum
• SOUND FORGE

  7 answers, most recent on 9/29/2023

  SF13 & SF14 untimely require connection online via failing protocols
  Today SF14 fails to open blaming it to a communication error.SF13 opens fine but fails to save workThe worst of this is that this recurring "ET phone home" from my many MAGIX programs, happening at the wrong timing is causing me TERRIBLE work
• Movie Studio

  8 answers, most recent on 9/5/2023

  RE: HEVC codec issue error even with codec already installed
  @Bryan-Frear Hi Bryan. I was merely suggesting they add some context to the error message so it doesn't look broken when it's not. I think that is a fair comment. The program and contents are not flawless and I for one have complained many times
• Movie Studio

  19 answers, most recent on 4/25/2023

  RE: mpeg-4 codec activation code incorrect
  Hi Thanks for the MediaInfo data, what was the original video file that required using WinX HD Video Converter, if you still have the file a MediaInfo analysis of it would help. Is this the file that was giving the initial activation code is
• Other products

  3 answers, most recent on 12/5/2022

  RE: I want to stop the popups
  After purchasing Acid 11 and installing on a brand new computer, I would get notifier errors every time that I started the computer. I just went to control panel, looked at the start programs, and turned the notifier off from starting up.
• Music Maker

  4 answers, most recent on 2/18/2023

  MMM 2023 premium kayıtta iken yazılım hatası.
  My problem is as follows: I play a life music and record it. Then, through the mastering menu ı choose classical rock. start the mastering. The program runs the mastering and completes it, however it shuts down the magics screen completely before ı