• Video Pro X

  148 answers, most recent on 4/18/2023

  RE: General discussion on add-ons
  I have to agree a bit that the UI in different editors that support OFX can be different. But Particle Illusion 2023 OFX plugin, while it shows up, I get an error message when trying to open the PI FX Browser. With Boris transitions, black screen in
• Audio Cleaning Lab

  7 answers, most recent on 4/6/2023

  RE: MAGIX Video Sound Cleaning Lab wont run after install
  @Randall-Olivera Welcome to the Magix user to user forums. Video Sound Cleaning Lab is now rather an old program (It has been somewhat superseded by "Sound Forge Audio Cleaning Lab", currently at version 4) but it should still be able to run on your
• ACID

  27 answers, most recent on 6/22/2024

  RE: Acid Pro Updates Info?
  Yesterday I downloaded the demo of AP 11, I have AP 7 and AP 10 but I didn't install them on my new laptop I recently bought. And this is Asus TuF Gaming A15 AMD Ryzen 7 7735 HS with Graphics Processor, 32GB, DDR5 Ram, SSD 2TB Adata Legend and
• Photostory

  2 answers, most recent on 5/3/2023

  RE: how to re-register PhotoStory Deluxe
  @Paul-Austin4019 Hi You will see I have modified the title of this topic to remove the serial number. Please do not post serial numbers, order numbers, email address or othe confidential/personal nature in the forum. This is a public forum not Magix
• Music Maker

  12 answers, most recent on 6/9/2023

  RE: Music Maker update 31.0.4.35
  ok, where do I begin, first, why is the un-do/back button not working? Any error I make I have to quickly shut down the program to avoid the error becoming permanent, been 2 weeks now. Second, random shut-downs seem to be increasing. Third, will not
• Music Maker

  12 answers, most recent on 9/11/2023

  No sound from Midi keyboard; ASIO driver not working
  Hello everyone. I just got Music Maker 2024, and straight away I've run into issues with the Midi keyboard that I hope someone here might have an answer to? The keyboard doesn't make any sound, and neither does the playback when I record notes off
• SOUND FORGE

  7 answers, most recent on 9/29/2023

  SF13 & SF14 untimely require connection online via failing protocols
  Today SF14 fails to open blaming it to a communication error.SF13 opens fine but fails to save workThe worst of this is that this recurring "ET phone home" from my many MAGIX programs, happening at the wrong timing is causing me TERRIBLE work
• Video Pro X

  80 answers, most recent on 6/3/2023

  RE: Video Pro X and Vegas Pro exports
  @Former user Hi Gid . . . . they are completely different programs & Vegas has many more features, although I'm sure you'll get a comment firmly defending VPX . . . . This difference was made given the context of the topic where the comparison
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  I keep getting an error when I close out of AP10. I'll pay more attention next time, but I think it was something related to "store" and "gui"..... I also feel the File Explorer Tab should default open to the main ACID content stored folder each
• Music Maker

  One answer, on 8/14/2023

  Updater Stopped Working - (resulting in program crash)
  Music Maker 2024version 32.0.1.81st the Error report from Reliability Monitor  SourceUpdater SummaryStopped working Date‎8/‎14/‎2023 3:55 PM StatusReport sent DescriptionFaulting Application Path:    C:\Program Files\MAGIX\MUSIC
• Movie Studio

  8 answers, most recent on 9/5/2023

  RE: HEVC codec issue error even with codec already installed
  @Bryan-Frear Hi Bryan. I was merely suggesting they add some context to the error message so it doesn't look broken when it's not. I think that is a fair comment. The program and contents are not flawless and I for one have complained many times
• Video Pro X

  18 answers, most recent on 6/8/2023

  RE: Possible Bug in VPX14 and MMS2023 - Mixer FX and Mastering crashes
  @AAProds Hi Al, Thanks for testing. I'm disappointed but relieved that someone else has the same problem. @johnebaker Hi John, Here is the error message: and the log: ----------------------------------------------------------------------MAGIX Video
• Video Pro X

  12 answers, most recent on 10/8/2023

  RE: splash screen block error message
  @Former user @Ralph_S The image showing the error message reads 'Standard path for disc images' maybe suggesting that the last project involved creating a DVD or a file to burn to DVD / Blu-ray? If that drive and project file is not at the
• Movie Studio

  One answer, on 3/30/2023

  RE: I have a problem . I have opened movie studio and then pops up this er
  @Martin-Valenta Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and
• Video Pro X

  58 answers, most recent on 9/12/2024

  RE: [Closed] VPX/MMS update schedule
  @Can-Dive Hi, Take a look at the patch for Samplitude Pro X. It contains new features, improved features and bug fixes. Samplitude gets a lot of attention, VPX, seemingly none. @Reyfox You mentioned the Smartsound plugin. I have it for Pinnacle.
• Movie Studio

  23 answers, most recent on 8/21/2023

  HEIC Photos
  Greetings all, OK I give in. I couldn't get HEIC photos to load into MEP 2022 and I've just noticed that they won't load into MS 2023 (even though the specs says they do) without crashing the program with an "error in ntdll.dl"l (HEVC works OK with
• Off topic

  One answer, on 3/18/2023

  RE: Humble Bundle
  @Chris-Kirby Welcome to the Magix user to user forums. Unfortunately the error "message" you show is not at all helpful, is it? That is not your fault, clearly. However, what Magix program(s) are you trying to download/install? There have been a
• Video Pro X

  11 answers, most recent on 6/13/2023

  RE: Video Pro X 15 will not install
  @George-Monaghan Hi . . . . downloader programme straight from the email receipt . . . . Download and install the trial version, if that installs correctly, activate the program with your serial number from the email. HTH John EBForum
• Music Maker

  6 answers, most recent on 1/25/2024

  RE: Keeps crashing
  But what do i have to do if there is no error, and the program just crashes to desctop without error report or anything?
• Video Pro X

  27 answers, most recent on 11/18/2024

  RE: VPX Feedback Button - Features In Consideration/Planning - Comments
  @Can-Dive Hi, Here is the full-screen Media Pool from PhotoStory 2025. Here is the information under Feedback for "In consideration" and "In planning" for PhotoStory 2025. In case you were wondering, PhotoStory is a somewhat stripped down version
• Photostory

  3 answers, most recent on 12/29/2022

  reinstalling software
  Have uninstalled, reinstalled, but every time open program I get "Error" please close program. Have to close and repeat. But same problem every time. Any ideas?
• Audio Cleaning Lab

  3 answers, most recent on 12/30/2022

  RE: Installation failed
  @Robert-Basque Hi, The 101 error has been known for quite a while. I raised a ticket about it recently and the reply was that Magix would probably do nothing about it. As far as I can tell, it has no impact on the program, other than being annoying.
• ACID

  8 answers, most recent on 9/24/2024

  RE: What is shopprocessgui.exe
  When I used AP, everytime I would close the program, the shipgui error would pop up. Just another annoying reason why I stopped with AP altogether. I am still patiently waiting for magix to let this DAW go and hopefully someone serious taking it
• Other products

  One answer, on 3/4/2023

  RE: FaceId
  Hi I have had this on occasion and found that leaving the program running without doing anything for 10 - 15 mins, then closing it then restarting the computer the issue has gone. If the error repeats, I would suggest you raise a Support ticket -