• Movie Studio

  19 answers, most recent on 4/25/2023

  RE: mpeg-4 codec activation code incorrect
  Hi Thanks for the MediaInfo data, what was the original video file that required using WinX HD Video Converter, if you still have the file a MediaInfo analysis of it would help. Is this the file that was giving the initial activation code is
• Photostory

  53 answers, most recent on 4/2/2024

  RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
  @ann-hesselsweet Hi . . . . verbatim bd-r 25 GB 16X speed . . . . I use these too, never had an issue with them. I would suggest you get one or two rewritable BD-RE discs for initial burns, this will save you wasting discs. See my method I posted
• Video Easy

  3 answers, most recent on 10/10/2022

  Saving doesn't work
  When I finish the video it loads all the way upp to 100% but then the program shuts down and the file shows an error code when clicked on.
• Video Pro X

  4 answers, most recent on 9/8/2023

  RE: why I can't install Video Pro X 14
  @jy-w That's the download manager which will download the software. So, does no window appear if you start the software or does the download stay at 0%? If the download doesn't start it is definitely blocked by Windows Defender or a firewall or
• SOUND FORGE

  5 answers, most recent on 11/11/2022

  RE: Sound Forge throwing an error when i put the code starting with P
  @vijay-n Usually you buy a single user license you can activate on two computers, not a two user license. Or did you buy the program twice? You can create a support ticket by clicking on the SUPPORT link at top menu of this forum page. Or you can
• Video Pro X

  25 answers, most recent on 8/10/2024

  RE: No Hardware Encoding 9:16 ONLY!
  @CubeAce, @Gid, @AAProds Hi everyone Using: VPX16 all combinations in Device options for UHD 630, RTX 2060, both on PC and laptop Al's and some of my video files Default MP4 h.264 1080x1920 25fps export preset hardware acceleration is used on the
• Photostory

  2 answers, most recent on 1/23/2024

  RE: on a Mac?
  @Jeanne-Tifft Hi In addition to @SP.'s comment, which I agree with, the only way you could run Photostory on a MAC is using software such as Parallels with Windows installed, however this may result in more issues then you are having with the PC and
• Rescue Your Videotapes!

  4 answers, most recent on 12/5/2022

  RE: i can not load up Rescue your Videotape
  @JOHN-POLLARD Welcome to the Magix user to user forums. First, these are public forums and confidential data, like serial numbers should never be posted here. Hence I have edited your post. Error 59 means your installation is corrupted and needs to
• ACID

  27 answers, most recent on 6/22/2024

  RE: Acid Pro Updates Info?
  Yesterday I downloaded the demo of AP 11, I have AP 7 and AP 10 but I didn't install them on my new laptop I recently bought. And this is Asus TuF Gaming A15 AMD Ryzen 7 7735 HS with Graphics Processor, 32GB, DDR5 Ram, SSD 2TB Adata Legend and
• Movie Studio

  One answer, on 12/4/2022

  Error code -24?
  Hello,I have just installed Movie Studio Platinum 2023. I installed the program from the DVD, and I am running the latest version of Windows 11. Upon trying to open one of my old Movie Studio 15 projects, I got a message that I had to download the
• Video Pro X

  11 answers, most recent on 6/13/2023

  RE: Video Pro X 15 will not install
  @George-Monaghan Hi . . . . downloader programme straight from the email receipt . . . . Download and install the trial version, if that installs correctly, activate the program with your serial number from the email. HTH John EBForum
• Music Maker

  One answer, on 10/4/2022

  RE: get_user_documents_path0 cannot get the documents>pair
  @atzetm I think the RAM error message appears even if you have enough RAM. It is just the standard error message if a VST cannot be loaded. I think it was useful back when Music Maker was still a 32 bit application because back then it couldn't use
• ACID

  11 answers, most recent on 1/23/2023

  RE: Acid Pro 10 Pro file location issues
  @johnebaker, I have a Magix video deluxe Steam version - that's it. Maybe there are shared lib between Magix application that I can understand - but there is no single place to describe where the user shall find them - to get your loop download (I
• ACID

  9 answers, most recent on 10/4/2022

  RE: Acid Pro 8.0 Application Initialization: Error code: -1
  @Alan-Pitt Hi Error code -1  usually means the program cannot cannot connect to the Internet for registration, or the email address software is registered with does not match current email address. Are you using the original email address the
• Music Maker

  12 answers, most recent on 9/11/2023

  No sound from Midi keyboard; ASIO driver not working
  Hello everyone. I just got Music Maker 2024, and straight away I've run into issues with the Midi keyboard that I hope someone here might have an answer to? The keyboard doesn't make any sound, and neither does the playback when I record notes off
• Music Maker

  One answer, on 8/14/2023

  Updater Stopped Working - (resulting in program crash)
  Music Maker 2024version 32.0.1.81st the Error report from Reliability Monitor  SourceUpdater SummaryStopped working Date‎8/‎14/‎2023 3:55 PM StatusReport sent DescriptionFaulting Application Path:    C:\Program Files\MAGIX\MUSIC
• Other products

  32 answers, most recent on 4/27/2024

  RE: Independance
  No it makes no difference, i also changed the security permissions to all for all entries, makes no difference. When i search for the files from independence it keeps going to the documents directory but the actual file are in the programs
• Audio Cleaning Lab

  11 answers, most recent on 11/29/2022

  RE: Will not launch - stuck on splash screen.
  @John - good idea. I checked, but no errors today when attempting to run (still hanging). I did have this failure yesterday - "DescriptionThe program MxUpdater_rel_u_dynCRT_x64_vc16.exe version 3.3.0.0 stopped interacting with Windows and was
• Off topic

  5 answers, most recent on 1/6/2023

  Magix's Update Notifier - has proven to be buggy!?! - a pain in the -
  Two error windows kept popping up every time I turned this laptop on: 1. ) https : // services2.simlitec.com/autoupdate/api?program-mx_netsync&program_version=3.0.0.63&program_language=... ( x ) ( i )  Host services2.simlitec.com not
• Music Maker

  22 answers, most recent on 11/14/2022

  RE: Trying to log on to the Magix Store from within Magix Music Maker 23
  Magix Installation manager message:- An error occured during communication. Please check you internet connection .... and so on. Please check cables , modem etc.....etc There doesnt appear to be anything wrong with my internet connection. I can
• Music Maker

  45 answers, most recent on 5/18/2023

  RE: Music Maker update 31.0.4.50
  Hi all, Michael had a support ticket with us and ended up being able to install the patch. Unfortunately, I cannot even fathom exactly what step of the patch installation procedure could produce that kind of error message - even in theory. However,
• ACID

  6 answers, most recent on 12/28/2022

  RE: Error While installing ACIS PRO 11
  @Steven-Magyar Hi The error message is typical of your antivirus program Realtime/Folder/Ransomware protection feature blocking the install, or if you are running Windows 11, Windows settings, Apps, Advanced Apps settings, Choose where to get apps
• Movie Studio

  8 answers, most recent on 9/5/2023

  RE: HEVC codec issue error even with codec already installed
  @Bryan-Frear Hi Bryan. I was merely suggesting they add some context to the error message so it doesn't look broken when it's not. I think that is a fair comment. The program and contents are not flawless and I for one have complained many times
• Music Maker

  One answer, on 10/29/2022

  Music Maker not showing in products
  I have Magix Music maker but it is not showing in my products. I tried to register it on website but it states product is already registered. I tried to Activate it in the Magix program but entered the wrong email address and now that option says