• Audio Cleaning Lab

  11 answers, most recent on 11/29/2022

  RE: Will not launch - stuck on splash screen.
  @Reg Hi Are there any error messages when you try to start the program? If so what do they say (in full please) or post a screenshot of the error message. Run the Windows View Reliability History feature to see if there are any error messages
• Xara Designer Pro

  One answer, on 10/9/2022

  Internal Program Error 5654.t.op.ts
  I just finished redesigning logo and wanted to copy and paste to another page. Then the error popped up. I am stuck and not proceed.
• ACID

  4 answers, most recent on 12/14/2022

  Acid Pro 10 wont open error code -59
  I am unable to open the program, it stopped working as i may have uninstalled a crucial app while :"freeing up" disk space. if i have to reinstall everything, is the serial number the same as the product registration key you have to enter when
• Audio Cleaning Lab

  7 answers, most recent on 4/6/2023

  RE: MAGIX Video Sound Cleaning Lab wont run after install
  @Randall-Olivera Hi, I suggest that you ask for your money back right away. Video Sound Cleaning Lab (VSCL) is supposed to be an upgrade from Music Editor 3 which comes with Movie Studio/Video Pro X and Music Maker Plus/Premium; it is not an upgrade
• Photostory

  2 answers, most recent on 1/23/2024

  RE: on a Mac?
  @Jeanne-Tifft Hi In addition to @SP.'s comment, which I agree with, the only way you could run Photostory on a MAC is using software such as Parallels with Windows installed, however this may result in more issues then you are having with the PC and
• Xara Designer Pro

  5 answers, most recent on 4/21/2023

  RE: Online content catalogue not working
  @STS Hi, Magix responded, and suggested it was my antivirus program that was at fault. Write back to Magix and tell them that that is not true and that they know it. We have been complaining about this for a year. It's a timeout error and it is on
• Video Pro X

  4 answers, most recent on 9/8/2023

  RE: why I can't install Video Pro X 14
  @jy-w That's the download manager which will download the software. So, does no window appear if you start the software or does the download stay at 0%? If the download doesn't start it is definitely blocked by Windows Defender or a firewall or
• Music Maker

  4 answers, most recent on 2/18/2023

  MMM 2023 premium kayıtta iken yazılım hatası.
  My problem is as follows: I play a life music and record it. Then, through the mastering menu ı choose classical rock. start the mastering. The program runs the mastering and completes it, however it shuts down the magics screen completely before ı
• SOUND FORGE

  3 answers, most recent on 1/5/2023

  Files won't save - saying 'there is no license to use this software'
  Hi, would love some help. Sound Forge 13 won't let me save files. It comes up with an error message saying 'there is no license to use this software', but i have been using the program with no problems for 2 years. Any suggestions would be
• ACID

  27 answers, most recent on 6/22/2024

  RE: Acid Pro Updates Info?
  Yesterday I downloaded the demo of AP 11, I have AP 7 and AP 10 but I didn't install them on my new laptop I recently bought. And this is Asus TuF Gaming A15 AMD Ryzen 7 7735 HS with Graphics Processor, 32GB, DDR5 Ram, SSD 2TB Adata Legend and
• Movie Studio

  26 answers, most recent on 11/20/2022

  RE: Movie Edit Pro - Audio crackling when crossfading video files.
  I've had occasional clicking crossfades for years with MEP. I normally just chop off a bit of the clip and it goes away. It is obviously a long-standing ie > 10 years program error and yes, when it happens, it is a real nuisance.
• Music Maker

  3 answers, most recent on 10/4/2022

  Error message: "ShopManager Cache Db error: DriverNotAvailable"
  I've just updated my version of Music Maker Premium recently, which I've had since the 2021 version, and now I receive this message upon opening that says "ShopManager Cache Db error: DriverNotAvailable." The program will run, now as the free
• Movie Studio

  One answer, on 11/16/2022

  RE: An installation problem. Look at the picture, please.
  @SomeMan Hi From the error message it looks like your Antvius program is blocking access to the required folder - try turning off the Folder/Ransomware protection feature and then install. HTH John EBForum Moderator
• Movie Studio

  2 answers, most recent on 11/22/2022

  RE: Movie studio platinium
  @Bruce-Pratt Hi and welcome to the forum. If you are using Movie Studio 17 or earlier then you are in the wrong forum Vegas products, with the exception of Magix Movie Studio 18 and later versions, have their own forum see the Important Posts here.
• Movie Studio

  19 answers, most recent on 4/25/2023

  RE: mpeg-4 codec activation code incorrect
  Hi Thanks for the MediaInfo data, what was the original video file that required using WinX HD Video Converter, if you still have the file a MediaInfo analysis of it would help. Is this the file that was giving the initial activation code is
• Music Maker

  5 answers, most recent on 2/11/2023

  Nothing but frustration
  I am having nothing but problems with this program trying to install and run it. The install goes well, everything is successful. When I start the program the first error I get it the following screen shot. After I click ok to that, then the screen
• Video Pro X

  11 answers, most recent on 6/13/2023

  RE: Video Pro X 15 will not install
  @George-Monaghan Hi . . . . downloader programme straight from the email receipt . . . . Download and install the trial version, if that installs correctly, activate the program with your serial number from the email. HTH John EBForum
• Music Maker

  12 answers, most recent on 9/11/2023

  No sound from Midi keyboard; ASIO driver not working
  Hello everyone. I just got Music Maker 2024, and straight away I've run into issues with the Midi keyboard that I hope someone here might have an answer to? The keyboard doesn't make any sound, and neither does the playback when I record notes off
• SOUND FORGE

  9 answers, most recent on 1/13/2023

  RE: Sound Forge issues
  when I open a file it tells me there's an error, What software created the file? Are you opening the file from within SF or clicking the file itself. The file association may not be set right. Confirm or change the associations in "Options>
• Video Pro X

  One answer, on 2/17/2023

  [Closed] Vegas Pro 18 maximum number of installations exceeded error
  Magix account says that i can run Vegas Pro 18 on two computers. I have installed it on exactly two computers. Ever since installing it on the second computer, I cannot open it on the original computer because it says I've exceeded the number of
• Music Maker

  One answer, on 8/14/2023

  Updater Stopped Working - (resulting in program crash)
  Music Maker 2024version 32.0.1.81st the Error report from Reliability Monitor  SourceUpdater SummaryStopped working Date‎8/‎14/‎2023 3:55 PM StatusReport sent DescriptionFaulting Application Path:    C:\Program Files\MAGIX\MUSIC
• Movie Studio

  2 answers, most recent on 11/15/2022

  RE: Movie Studio 18 Platinum error
  @Ron-Thomas Hi The error message indicates there is a problem with MSVCR120.dll which is a Windows component. Try the following in order proceeding to the next step if the issue is still there.: Restart, not a shutdown, the computer - Windows
• Music Maker

  14 answers, most recent on 1/28/2023

  RE: Need To Start Using Music Maker
  @Oka Activation Codes are for Magix programs that can be activated offline. Since Music Maker cannot do this it doesn't need to bother you. You can see in the welcome screen in the top right area if you have the premium edition. It can take a minute
• Music Maker

  3 answers, most recent on 12/15/2022

  RE: Access to ambiguous processes
  Hi, yeah, I thought about taking a snapshot when I had the error windows up. However, I just wanted to get the update out of the way so I just ended the processes so music maker could finish installing. The strange thing is, the last 5 updates for