• Photostory

  10 answers, most recent on 8/24/2020

  RE: since updating can not open travel route
  @grandad123 Hi . . . . go back on magix site and download it again . . . . Are you downloading from your account on the Magix web site, and does your account show Photostory 2021 is registered/available to you?. Login in here then select My
• Other products

  27 answers, most recent on 7/30/2024

  RE: Independence won't load free content
  I'm just trying it now on a clean system without any prior Magix installation. When i tried to load the first instrument of Independence Free the grey registration box appears and and is asking for my mail. Then I'm redirected to Magix Website to
• Music Maker

  2 answers, most recent on 1/31/2021

  RE: How to retrieve sound packs already purchased on a new PC
  You just need to log in with your account and it should work. Just go to the download tab. Another option is to login with your account on producer planet and download the pools manually.
• Music Maker

  No answers, created on 8/11/2020

  i have problem my activation Key
  Hi... i hope someone can help me to... i register the product after that tell login not correct why like that? please help me to solve i buy 2 Music EDM maker...
• Samplitude

  3 answers, most recent on 8/12/2020

  RE: X5 Pro Suite Install Fails on Windows 10 Pro x64
  Resolution steps 1. Converted primary user account from a microsoft online services authentication to a standard local user account. As-is account is already part of local administrator group, as is new account when it's converted) 2. Run the
• Off topic

  One answer, on 8/2/2020

  RE: Video transfer problem
  @Pentti-Hakkarainen Simple answer to your question: YouTube has changed its login/upload process so the one built in to MEP 2016 no longer works. You need to upload to YT from your browser. Jeff
• Music Maker

  8 answers, most recent on 8/6/2020

  RE: Bugs in MM2021: update
  @browj2 Hi . . . . This means that the program is allowing me to load a project before actually completing the log in procedure . . . . II have had this happen once and that was when my Interneet connection was very slow due to maintenance by my ISP
• Web Designer

  2 answers, most recent on 7/29/2020

  RE: Wordpress Compatibility
  @PeteFisher Hi . . . . I could import Wordpress or Wordpress widgets/features at least on a single page of a Xara design to accomplish this? . . . . That is not possible, Web Designer and WordPress are 2 very different incompatible systems. Web
• Movie Studio

  13 answers, most recent on 7/25/2020

  RE: Magix Store Purchases
  Hi John with regard to your final paragraph: as i've alrready said (above) i've downloaded the nice convenient .zip of ogg files from Producer Planet (Magix) website. Producer Planet even confirm themselves as Magix by asking for my Magix login -
• Music Maker

  11 answers, most recent on 7/1/2020

  RE: No 64bit update for 2020 Magix Music
  @johnebaker I'll check later for the dll problem. I'm recording a VHS to my laptop and don't want to disturb it. The other problem requires 35 clicks to get rid of the error. Most annoying. I did a Cleanup Store, restart, login, reboot, etc. Still
• Music Maker

  4 answers, most recent on 6/22/2020

  RE: Deleted Instruments
  Did you buy the instruments in the Music Maker in-app store? You need to login with your user account to use them again.
• Other products

  5 answers, most recent on 6/19/2020

  RE: being messed about. NOT ON AT ALL
  @johnebaker The OP has an older version of ACL that does not have the same 2-computer activate/deactivate possibility. These older versions were limited in the number of activations, so the only way that I know of is to ask Magix to reset the
• Other products

  5 answers, most recent on 6/19/2020

  RE: being messed about. NOT ON AT ALL
  Hiya Johnebaker, My user name is bugrit, I have not used magix support because of the totally stupid robot that everyone uses nowadays. Customers should not have to rely on pretend people to find thing out. There should be a human being that is
• Audio Cleaning Lab

  One answer, on 6/19/2020

  RE: [Closed] RE-ACTIVATION?????
  @bugrit-member-since-2013 Hi Your last logon using 'bugrit' was 26/8/2019 and the account is still active - there are 2 possible options preventing you logging in on that account: - using the wrong or misspelled email addressor - using the wrong or
• Movie Studio

  3 answers, most recent on 6/11/2020

  Forgot all login info, want to move to new computer
  I purchased a copy of Magix Movie Pro a few years ago and the computer it was on had problem with the screen, so the computer was tucked away and forgotten. However, I now have a way to use the computer and would like to move the Magix to a new
• SOUND FORGE

  6 answers, most recent on 5/28/2020

  RE: SOUND FORGE Audio Studio 14 issue: FEEDBACK using VST Reverb
  Hi rraud, Yes, I've used the same login information since Magix acquired these product lines. "I have never encounter this behavior with any version of SF Pro." Yes, I concur - neither have I . . which is why I posted this in the forum. However
• Xara Designer Pro

  3 answers, most recent on 5/22/2020

  RE: error code: -6
  I established my old account using a email that no longer exists, (expired domain) I would like to upgrade to the latest version of design pro, but I do not know how to access my account, since i no longer have access that email, and I do not know
• Xara Designer Pro

  3 answers, most recent on 5/22/2020

  RE: error code: -6
  @Paul-Vanslyke Hi and welcome to the forum . . . . I no longer have access to my old account information . . . . Do you mean you have forgotten the login details, or cannot access your account at magix.com to get your serial number and program
• Movie Studio

  3 answers, most recent on 5/21/2020

  RE: I lost my serial number for 15 Plus..
  @WhiteSnoop44 Hi and welcome to the forum Please do not duplicate posts. . . . . Magix Movie Maker 15 Plus . . . Assuming you mean Magix Movie Edit Pro Plus (MEP) 15 released in 2009 then this is not compatible with Windows 10. If you mean Movie
• ACID

  32 answers, most recent on 9/25/2025

  RE: How to cancel subscription?
  Can't you just login on Magix.com with your username and password and cancel your contract under 'My contracts'?
• Movie Studio

  3 answers, most recent on 5/21/2020

  RE: I lost my serial number for 15 Plus..
  @WhiteSnoop44 Hi and welcome to the forum Please do not duplicate posts. . . . . Magix Movie Maker 15 Plus . . . Assuming you mean Magix Movie Edit Pro Plus (MEP) 15 released in 2009 then this is not compatible with Windows 10. If you mean Movie
• Music Maker

  2 answers, most recent on 5/18/2020

  RE: Loop Not Downloading(Want Refund)
  @Micah-Brown Hi . . . . I bought the cinemascape Loop and its not letting me download it. I tried buying the non commercial one and still cant download it. I want my money back. . . . Do you mean the Cinematic World Soundpool? I can find no
• Photostory

  One answer, on 5/15/2020

  RE: web address for my videos
  @heatherusty Hi and welcome to the forum. . . . . username.magix.com . . . . Close - username.magix.net - this would be the Magix Online Album. If you were using the free version this is no longer available as a product, the hosting is now fee
• Video Pro X

  16 answers, most recent on 5/11/2020

  RE: How do i stop magix VIDEO DEL from automatically opening upon startup?
  @laurent-cabrillat, @madAhorn The 2 most common cause of programs reloading at startup with Windows 10 are not closing the programs completely and allowing time for the close to complete - usually < 1 minute - before starting the computer