• Other products

  5 answers, most recent on 6/19/2020

  RE: being messed about. NOT ON AT ALL
  @johnebaker The OP has an older version of ACL that does not have the same 2-computer activate/deactivate possibility. These older versions were limited in the number of activations, so the only way that I know of is to ask Magix to reset the
• Other products

  5 answers, most recent on 6/19/2020

  RE: being messed about. NOT ON AT ALL
  Hiya Johnebaker, My user name is bugrit, I have not used magix support because of the totally stupid robot that everyone uses nowadays. Customers should not have to rely on pretend people to find thing out. There should be a human being that is
• Audio Cleaning Lab

  One answer, on 6/19/2020

  RE: [Closed] RE-ACTIVATION?????
  @bugrit-member-since-2013 Hi Your last logon using 'bugrit' was 26/8/2019 and the account is still active - there are 2 possible options preventing you logging in on that account: - using the wrong or misspelled email addressor - using the wrong or
• Movie Studio

  3 answers, most recent on 6/11/2020

  Forgot all login info, want to move to new computer
  I purchased a copy of Magix Movie Pro a few years ago and the computer it was on had problem with the screen, so the computer was tucked away and forgotten. However, I now have a way to use the computer and would like to move the Magix to a new
• SOUND FORGE

  6 answers, most recent on 5/28/2020

  RE: SOUND FORGE Audio Studio 14 issue: FEEDBACK using VST Reverb
  Hi rraud, Yes, I've used the same login information since Magix acquired these product lines. "I have never encounter this behavior with any version of SF Pro." Yes, I concur - neither have I . . which is why I posted this in the forum. However
• Xara Designer Pro

  3 answers, most recent on 5/22/2020

  RE: error code: -6
  I established my old account using a email that no longer exists, (expired domain) I would like to upgrade to the latest version of design pro, but I do not know how to access my account, since i no longer have access that email, and I do not know
• Xara Designer Pro

  3 answers, most recent on 5/22/2020

  RE: error code: -6
  @Paul-Vanslyke Hi and welcome to the forum . . . . I no longer have access to my old account information . . . . Do you mean you have forgotten the login details, or cannot access your account at magix.com to get your serial number and program
• Movie Studio

  3 answers, most recent on 5/21/2020

  RE: I lost my serial number for 15 Plus..
  @WhiteSnoop44 Hi and welcome to the forum Please do not duplicate posts. . . . . Magix Movie Maker 15 Plus . . . Assuming you mean Magix Movie Edit Pro Plus (MEP) 15 released in 2009 then this is not compatible with Windows 10. If you mean Movie
• ACID

  29 answers, most recent on 1/7/2025

  RE: How to cancel subscription?
  Can't you just login on Magix.com with your username and password and cancel your contract under 'My contracts'?
• Movie Studio

  3 answers, most recent on 5/21/2020

  RE: I lost my serial number for 15 Plus..
  @WhiteSnoop44 Hi and welcome to the forum Please do not duplicate posts. . . . . Magix Movie Maker 15 Plus . . . Assuming you mean Magix Movie Edit Pro Plus (MEP) 15 released in 2009 then this is not compatible with Windows 10. If you mean Movie
• Music Maker

  2 answers, most recent on 5/18/2020

  RE: Loop Not Downloading(Want Refund)
  @Micah-Brown Hi . . . . I bought the cinemascape Loop and its not letting me download it. I tried buying the non commercial one and still cant download it. I want my money back. . . . Do you mean the Cinematic World Soundpool? I can find no
• Photostory

  One answer, on 5/15/2020

  RE: web address for my videos
  @heatherusty Hi and welcome to the forum. . . . . username.magix.com . . . . Close - username.magix.net - this would be the Magix Online Album. If you were using the free version this is no longer available as a product, the hosting is now fee
• Video Pro X

  16 answers, most recent on 5/11/2020

  RE: How do i stop magix VIDEO DEL from automatically opening upon startup?
  @laurent-cabrillat, @madAhorn The 2 most common cause of programs reloading at startup with Windows 10 are not closing the programs completely and allowing time for the close to complete - usually < 1 minute - before starting the computer
• ACID

  4 answers, most recent on 5/4/2020

  RE: How to Install Melodyne - Acid Pro 9
  Good luck finding an email link or message contact link on this site anywhere. It always pops you into FAQ's instead. I'm about to scream. When I installed the Melodyne free trial it gave me the ability to run it in standalone mode so I just gave up
• ACID

  4 answers, most recent on 5/4/2020

  RE: How to Install Melodyne - Acid Pro 9
  Good luck finding an email link or message contact link on this site anywhere. It always pops you into FAQ's instead. I'm about to scream. When I installed the Melodyne free trial it gave me the ability to run it in standalone mode so I just gave up
• ACID

  4 answers, most recent on 5/4/2020

  RE: How to Install Melodyne - Acid Pro 9
  I had the same issue. Just stumbled across the fact that I needed to actually install Melodyne to use its functionality and now I can't find the email that had the activation code on it. How do I get that again? At the time I had no idea what
• Off topic

  One answer, on 4/30/2020

  RE: License
  @ADRIAN-MCNEAL Hi and welcome to the forum. A very generic answer as you have not told us which Magix programs(s) you have The downloads and serial numbers are available from the My-Service-Centre, login with the email address and password you
• Movie Studio

  24 answers, most recent on 4/30/2020

  RE: New Activation Number for MAGIX Movie Edit Pro Contact Pack Plus 2018
  G codes are used as coupon codes on Producer Planet. They can only be used once. But you can redownload everything you bought with the code. Maybe try to login on https://www.producerplanet.com/ and then look under My Products to redownload your
• Movie Studio

  24 answers, most recent on 4/30/2020

  RE: New Activation Number for MAGIX Movie Edit Pro Contact Pack Plus 2018
  G codes are used as coupon codes on Producer Planet. They can only be used once. But you can redownload everything you bought with the code. Maybe try to login on https://www.producerplanet.com/ and then look under My Products to redownload your
• Movie Studio

  2 answers, most recent on 4/27/2020

  RE: Reaccessing
  @Caroline-Hill . . . I needed to know my registration # which of course I lost in the crash . . . To get your serial number, browse to the Magix Service Centre here and login with your email address and password used to register and activate the
• Movie Studio

  6 answers, most recent on 11/4/2022

  RE: HitFilm Cinema Style Pack
  @Natalia-Roldugina HI Natalia. I don't think they are straightforward for anyone. It always takes me ages to do. Do make notes of any login details and passwords you use for each site because if you ever need to reinstall the program of rebuild your
• Movie Studio

  14 answers, most recent on 4/22/2020

  RE: Licence Payment to retain Full Features?
  @jonboy834 Hi . . . . purchased MEP Plus on April 1, 2020 - which would include automatic updates for ONE YEAR? so why would they be asking me for a Fee? . . . . Can you post a screen shot of the message you are getting. When and are there any prior
• Music Maker

  15 answers, most recent on 4/21/2020

  RE: Upgraded from Music Maker 2019 to 2020, 1/2 of Instruments Won't work
  Hello I found this post and wondered if anyone has had any problems with updating from 2019 to 2020 ? Just to explain previous to this Installed the 2020 version & as soon as I logged in with email & password it recognised there was an
• Photostory

  One answer, on 4/21/2020

  Magix Photostory Deluxe Won't Allow Login After Upgrade
  I installed Magix Photostory Deluxe on Sunday and used it. Today (Monday) an upgrade was offered, I accepted it. Now it won't open and wants me to register (which I already did) with pre-entered email and serial number. When I enter my password, it