• SOUND FORGE

  23 answers, most recent on 12/15/2023

  [Solved] Installation fail
  I installed SoundForge 16. It worked fine. I uninstalled to troubleshoot an unrelated problem. I downloaded the installer again and the SoundForge software will not complete transfer. The Izotope software installed just fine. The SF software will
• Movie Studio

  3 answers, most recent on 5/13/2026

  RE: Nvidia and VDL2026+
  @me_again According to the interview with Video Aktiv, an update is not expected until autumn. Autumn begins on Wednesday, September 23, 2026 at 02:04 - Northern Hemisphere · Central European Time.
• Audio Cleaning Lab

  6 answers, most recent on 11/24/2025

  [Solved] Install Audio Cleaning Lab 2016 on new PC
  Please help. I want to install my old Audio Cleaning 16 program on my new PC. I do not have it on any other devices (the desktop I had it on 'died' years ago).  It tells me 'Too many installations, contact Magix support'. (I have the original CD and
• Movie Studio

  7 answers, most recent on 9/25/2024

  RE: [Solved] Error-24 Magix movie studeo 2023 paid version. please help
  @June-Nome I don't think you need to uninstall and reinstall. With MMS open go to Help>Deactivate program. Follow the instructions to do so. Close the app. (Perhaps, even reboot the computer) Restart the app and proceed through the
• Off topic

  162 answers, most recent one hour ago

  RE: Magix support has not responded to support tickets for months
  To follow up on my request for help from Magix. I have had three emails from Magix which I believe are mostly BOT generated and although they were relevant the advice has not resolved my issue. The latest message said "If you still have the case not
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  SP- that’s crazy and describes poor management and, as a result, a poorly supported product.Support is a value that must be considered. They obviously did not.
• Music Maker

  5 answers, most recent on 10/21/2024

  RE: [Solved] How to change loop chords?
  @yurii-b These are not 7 notes but 7 tonal variants (based on the chords of the C major/A minor key (C major, d minor, e minor, F major, G major, a minor, B major)). With this you can build songs in C major, A minor or in the 7 modes of the C major
• ACID

  9 answers, most recent on 10/24/2022

  RE: [Solved] Sending Midi Sync to Drum machine etc
  @LegionHWP I just checked the manual. MIDI synchronization is not available in ACID Music Studio.
• Movie Studio

  2 answers, most recent on 5/23/2026

  Crystal Ball Gazing
  Now that Vegas is with BorisFX and Magix has confirmed future updates to VDL and ProX, I have some questions about Magix's future. 1) Has anybody seen any signs of improved support? 2) What will take the place of Vegas stabilization in VDL and ProX?
• Samplitude

  8 answers, most recent on 10/12/2024

  [Solved] NO SOUND from Samplitude Music Maker
  Hello everybody, I need help with my programms. I have no sound on Samplitude Music Studio. When I am usind it I can t hear anything no matter what I am doing. I can see the volume is showing input but I can not hear a thing. I use the programm
• Music Maker

  15 answers, most recent on 3/28/2026

  RE: Music Maker update 32.1.0.17
  @Dommer ServerError, kritisch: Error transferring https://api.maxix.com/codo/crest - server replied: Service Unavailable
• Off topic

  4 answers, most recent on 2/14/2023

  [Solved] Problem in login to MAGIX personal area on web site
  I tried to make a login but it was no accepted. "not valid" or something. I used user id which I have used many years.I click on "forgot my password" and get email allowing make new password. Same error message. I did it again but same result.Then I
• Video Pro X

  34 answers, most recent on 1/18/2023

  RE: [Solved] Major incompatibility problem.
  @CubeAce it's a head scratcher for sure. I will start rebuilding a new NVME and start to migrate over to it slowly. A way to also not install software that I don't use. I was in panic mode when it happened to me, spending hours trying everything.
• SOUND FORGE

  2 answers, most recent on 12/12/2022

  RE: [Solved] hearing myself while I'm recording
  Welcome to the Magix Sound Forge users community and seasons greetings @cam3,You are not stating much information on your set-up, so it could be a soundcard or interface setting. That being said, and assuming it is a recent version of Sound Forge,
• Photostory

  15 answers, most recent on 1/28/2026

  RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
  Also, my DVD writer is not Bluetooth capable so I can only do AVCHD or make MP4 files and burn them to disk
• SOUND FORGE

  6 answers, most recent on 12/31/2022

  [Solved] Sound Forge 15 and Ozone 10
  I recently purchased some Izotope products separate from Magix, I wonder if SF15 can load Ozone Elements 10 in it? I noticed there is a dedicated button for Ozone Elements 9, but I don't own that, and SF doesn't seem to detect OE10. So I am just
• Music Maker

  19 answers, most recent on 12/19/2022

  RE: [Solved] Successfuly not activated
  @Milan-Bartek The only thing you could do now is to open the program settings under the File > Settings menu and then click on the button to clean up the store. This will delete the cache of the store. Maybe it makes a difference. If not, I would
• Movie Studio

  4 answers, most recent on 1/26/2023

  [Solved] Saving-Using Overlays MEP2016 Plus
  Thank you John and Ray on the last question concerning Plug In's ... I decided to download a few free overlays regarding 'Aged Film' which I saved to a desktop folder. Should I move/add the contents to the folder 'Movie looks' within MEP? Then drag
• Video Pro X

  34 answers, most recent on 1/18/2023

  [Solved] Major incompatibility problem.
  This may be a one off but a warning to be careful about using third party OFX plugins. Trying to use Boris Effects Title Studio caused a crash which has disrupted Windows 10s' ability to show the thumbnail view of MP4 files. I suspect it happened
• Movie Studio

  4 answers, most recent on 11/4/2025

  RE: I cannot download more video content from Magix Hub
  Ive got the same problem. Downloads from the MAGIX Hub do not work since today
• Music Maker

  One answer, on 12/18/2025

  Creating templates.
  Is there any way to create templates within Music Maker? If not, how do you create more templates?
• Photostory

  2 answers, most recent on 12/4/2025

  Not getting support only getting Ai
  I have always used Photostory But Now I can't use my Photostory 2025 I am not getting any personal help only AI when I ask questions . I had to get windows 11 and a New computer so My old Photo story couldn't so on it , so I purchased Photostory
• Movie Studio

  One answer, on 2/14/2023

  [Solved] Missing Transitions Box/Menu when hilighting an object in the timeline
  I was using MS2023 when it crashed. When I re-opened it, I noticed selected objects are missing the hi-light around & transitions boxes, it just turns yellow. Is there a setting somewhere or did the project get corrupted? It works fine when I
• ACID

  13 answers, most recent on 2/20/2026

  RE: Acid Music Studio 11 Fails to run.
  Something I have noticed is some of the VST locations are showing as not scanned, even if Im selecting them to be scanned or forcing a rebuild.