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Movie Studio
34 answers, most recent on 8/11/2024
RE: Movie Studio - Why so finnicky? An unknown error has occurred
@big_guitar It really would help if you could put one of those files on Google Drive. We can then throw it at Magix and get them to sort it out. It can also be checked in Vegas via @Gid. @SP. Magix should pull it's finger out and get it's programs
ACID
4 answers, most recent on 9/22/2022
[Solved] Weird Fade at Tempo Changes V11 B17
I have a client that has asked me to recreate part of a Karaoke track for a reel. The tempo was all over the place so I manually entered tempos, as it would lose sync. I noticed on the new tracks that I'm recording to replace the karaoke track,
Off topic
40 answers, most recent on 1/26/2026
RE: [Closed] Does Magix have customer support?
I purchased a Magix software product last week via the Magix website and paid via PayPal, the payment went through, but errored out when redirected to the Magix website. I’ve opened up a support ticket, emailed the email address provided in the
Audio Cleaning Lab
22 answers, most recent on 8/3/2025
RE: Webradio
SOUND FORGE Audio Cleaning Lab 4 when i try to record it comes up with no sound card found. its a new comp as the last one died last week. on the old one i had Audio & Music Lab Premium and it work fine till the hd failed. i did install it on
Movie Studio
19 answers, most recent on 10/3/2022
[Solved] blurry photos in video
With the free trial for Movie Studio 2023 Platinum, when I try to make a 1080p60 MP4 video out of a series of 6000*4000 JPEG photos displayed for 2 seconds each, some of the photos are noticeably blurry for a fraction of a second after the photo
Movie Studio
35 answers, most recent on 5/7/2025
RE: Is there a way to increase the cache?
@Steve-Jones3743 Hi, I second what has been said that you shouldn't be having problems but from your description I suspect the gif might be the problem, I have gifs that work & some that don't. If you can export that gif out as a video
Video Pro X
22 answers, most recent on 5/10/2025
RE: [Closed] Crash Log does not open
@Can-Dive Hi . . . . actually viewing the log by pressing the button doesn't work on my system although I know the log exists . . . . This is probably Windows Explorer in a hung state, so the open log action fails. Two thingways to get out of this
Photostory
7 answers, most recent on 2/18/2025
RE: Photostory easy or Photostory Deluxe?
Photostory Easy is no longer supported by MAGIX. I was forced to buy Photostory Deluxe, which is (despite its name) vastly inferior to Photostory Easy. Easy was, well, "easy" to use. Photostory Deluxe is devilishly complicated even for the simplest
Audio Cleaning Lab
14 answers, most recent on 1/27/2025
RE: "Import for file type 101 is not possible" errors
@dave-b3271 Maybe your Antivirus or Firewall blocks it? If so, I don't know enough to find out or stop it. Any tips?Edit: I said that after twenty minutes trying everything I could think of, I didn't just give up straight away :)
Movie Studio
8 answers, most recent on 10/23/2023
[Solved] MXMPEG2 Error 0110: no media decoder found
Hi, edited - The problems are only for a certain time. Current videos have no issues. I bought the 2022 edition of Magix Video software to be used on a Microsoft Surface with Windows 11. Before that I worked a few years with 2013 version. Im
Movie Studio
90 answers, most recent on 1/13/2025
RE: Slideshow-Reducing photo length merges Audio track
@johnebaker the Apply to all and Apply to range are definitely 'borked', both indpendently, and when trying to use both together ie to 'apply to all within the set range' - nothing happens No I couldn't because then I don't have access to the
Movie Studio
10 answers, most recent on 4/25/2025
RE: Help with Recommending PC Specs
@DIYMark, @CubeAce Hi . . . . My target audience is YouTube. So squeezing everything out of my camera is not my intention. . . . . IMHO, for Youtube there is no issue with using Movie Studio or VPX, it is purely a matter of selecting the correct
Music Maker
3 answers, most recent on 10/21/2022
[Solved] Can't use MM ver. 31.0.1.13 offline after buying Vita Sampler.
Greetings:I should know why. But, I can't figure this out. I recently upgraded my MM 2022 Premium to Ver. 31.0.1.13 on 09-20-22. Everything looked and worked fine in Win10. I could even access it offline to continue my projects. Last night I decided
Movie Studio
13 answers, most recent on 9/5/2024
RE: Removing a color effect
@Helen-Martin Hi Helen, Glad to help. While in the menu, I suggest that you look at the other things, like turning on the jog wheel, if not already done, and zooming the monitor in and out. This is different from zooming in an image. John CB
Music Maker
12 answers, most recent on 11/29/2024
RE: Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"
@The_Banando Good, that should be more than enough. Are you getting the RTX drivers directly from Nvidia or did you use the drivers which were automatically installed by Windows? If Windows automatically installs drivers they can be very out of
Audio Cleaning Lab
11 answers, most recent on 2/24/2026
RE: Need 2 files from Audio Cleaning Lab 10 cd distribution
Yeah $99 seems to be the price for SFACL4 but it is on Ebay for $90. Yes, but is there a future for ACL? I was incontact with a folk recording seller in Canada who used some of the features of ACL to create CDs that he legitimately marketed to folk
Movie Studio
90 answers, most recent on 1/13/2025
RE: Slideshow-Reducing photo length merges Audio track
@Can-Dive Hi. Personally I think the single object mouse mode is broken as parts of what it can do as a shortcut are greyed out and I take that to mean they are already applied when they should not be. It would be difficult to know what is broken
Rescue Your Videotapes!
35 answers, most recent on 7/16/2025
RE: Geen geluid bij overdracht VHS-band
@MV650 The round black plug is for an S-Video connection. That is a higher-quality video connection but not all VCRs have S-Video OUT. @Bol There is a subtle difference between that forum post you linked-to and Marc's setup. Your forum post
Other products
27 answers, most recent on 1/7/2025
RE: DVD Architect Studio 5.0
@Julia-Huddleston Maybe check out alternative software like TMPGEnc Authoring Works 7. Vegas Movie Studio is no longer available. You need to switch to Vegas Pro if you want a newer version. All Sony Architect authoring softwares were discontinued
Video Pro X
8 answers, most recent on 10/21/2022
RE: [Solved] How get clips in a channel to line up next to each other automaticicly
@Adam-Williams Hi, There are two ways to do this. I assume that you don't need whatever remains between the red cars. Method 1 Instead of cutting each side of the red car and moving that part to another track, simply set Mouse mode for a track, Go
Web Designer
14 answers, most recent on 9/10/2022
RE: [Solved] Web Designer Premium 19: Site navigation bar function not working!
I figured out what the problem is. Simply unchecking the SiteNavBar box does NOT allow you to change other bars if the bars are repeating> You have to rt clk and disable the repeating on all pages. Then edit the bars that you want to on the
SOUND FORGE
20 answers, most recent on 5/23/2024
RE: [Solved] Issue with Sound Forge Pro 16 and scripting
@Unsounded I tried it out for myself in Sound Forge Pro 15 Build 161 and yes, your are correct. It doesn't work in later versions of Sound Forge. This has to be some kind of bug. So I made the following changes. I deleted the custom preset and I
SOUND FORGE
18 answers, most recent on 11/9/2025
RE: Support Is Non-Existant
@Mark_Stevenson I think this might also depend on when you created the tickets. Magix has new owners since the beginning of this year and they decided to do things differently. So they introduced an AI bot to answer support questions and filter out
Movie Studio
27 answers, most recent on 11/18/2024
RE: Where'd the track options go?
@Calendyr there was much discussion when the VEGAS development team decided to no longer put out VMS. The "bait and switch" was also discussed about it too. The options are now, learn MMS, stay with VMS or upgrade to Vegas Pro, where it will be like
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