• Music Maker

  12 answers, most recent on 5/20/2021

  [Solved] Changing non-commercial to commercial use
  So when I was buying soundpools i wasnt really paying attention and just now noticed that you have to separately click to buy commercial use packs. I'm just starting out and though I don't intend to make money any time soon and am starting this out
• SOUND FORGE

  5 answers, most recent on 7/8/2021

  RE: [Solved] Does Sound Forge 15 have punch and roll?
  I can't say, I'm any longer up to speed on what direction Sound Forge is heading. Honestly, I'm pretty confused with seeing features such as "record up to 32 tracks of audio" in Sound Forge and have yet to even play around with multi-track recording
• SOUND FORGE

  One answer, on 5/15/2021

  [Solved] Combining Audio
  Hi Everyone, I'm brand new to Audio Studio 13 (picked it up during a Humble Bundle) and I want to use it to make some sound effects for a D&D game I'm playing. Essentially I want to combine a music track and a vocal track over top. I'm not sure
• Music Maker

  2 answers, most recent on 5/14/2021

  [Solved] I lost credits for soundpools/instruments after 2021 update
  Over the years, I have picked up keys for different "versions" of Music Maker from Humble Bundles. They include: Content Edition EDM, 80s Edition, Hip Hop Beat Producer Edition and Score Edition 2021. Each of these included 3 soundpool credits for
• SOUND FORGE

  One answer, on 5/10/2021

  RE: [Solved] Sony Registration no longer works
  Welcome to the Magix Sound Forge users forum  @David-Loring. Yes, SCS (Sony) registration no longer works, everything was ported over to Magix upon the acquisition in 2016-17.Download the latest (last) build 507 of Sound Forge Pro 10 from Magix. Log
• Video Pro X

  7 answers, most recent on 5/6/2021

  RE: [Solved] Features of the various releases of Video Pro X
  @bjtap Hi . . . . Is there somewhere that gives the actual release number relevant to the various updates? I'm trying to determine how many releases my copy is behind the latest version . . . . That depends on what you mean by releases - major or
• ACID

  3 answers, most recent on 5/5/2021

  RE: [Solved] Sales and Feature Inquiries on Acid Pro 10 and Suite
  @magixuser23 You should ask sales support at infoservice@magix.net because this is just a user forum and here is no Magix staff. But maybe I can suggest some things. There is no reduced upgrade price if you get the standard upgrade first and then
• Photo & Graphic Designer

  10 answers, most recent on 4/24/2021

  [Solved] Incorrect ftp settings held in memory and undeletable
  I publish a couple of websites directly from Xara Photo & Graphic Designer Pro using the publish to "Other Web Host (via FTP)" option. I've recently encountered a major problem with the functioning of the publisher which I've not experienced in
• Movie Studio

  4 answers, most recent on 4/26/2021

  [Solved] Static when more than 1 object is merged or overlapped
  I am using Magix Movie Edit Pro 2021 Premium I have an old Del Latitude E6410laptop using Windows 10 and Intel i5 processor. Whenever I try to over-lap one scene over another, or try to merge scenes there is a very loud static. I tried uninstalling
• ACID

  4 answers, most recent on 5/19/2026

  RE: [Solved] Acid Pro 7.0
  @billy-page Hello, Welcome Magix took over Sony products in 2016 and still support customers of Sony products. If you go to the Magix Service Center here check "my products" to see if Acid Pro 7 is listed. My Acid Pro 7 and download link is still
• Movie Studio

  12 answers, most recent on 4/8/2021

  RE: [Solved] Mov files won’t play using Magix movie 2021
  @Carl-Can @johnebaker Hi Carl. I seem to understand that GoPro Studio has been discontinued. That is my understanding as well. Your workflow pattern seems sound and if it were me I would be doing the same. Is there a way to export files with the
• Audio Cleaning Lab

  One answer, on 3/26/2021

  [Solved] Default to "cut" mode?
  Hello - I have Audio Cleaning Lab 3 running on a PC. Somehow the software has defaulted to the "cut" mode - every time I position the cursor over the waveform, the scissors icon appears and I am only able to insert a cut in the object -- I can't,
• Video Pro X

  35 answers, most recent on 3/25/2021

  RE: [Solved] JPG as reference / handle updated JPGs
  @tobice, @CubeAce Hi I have had a reply back from Magix - the external editing issue is going forward to the next developers meeting. Ray - I rarely work with RAW images video has taken over still photography since retiring. John EB  
• Other products

  2 answers, most recent on 3/24/2021

  [Solved] VEGAS PRO 18 - Poor quality programme
  Hi, Why is Vegas Pro (which I paid over $300 for) crashing all the time after I select an add on? I run a brand new I9 10900k with an RTX 3070 with 32GB. Why is it so poorly optimised? Also, why isn't Vegas Pro 18 listed in the "new Post" product
• SOUND FORGE

  7 answers, most recent on 3/13/2021

  RE: [Solved] I can not use my soundforge 10...
  If you have your serial code, Sound Forge will activate through Magix, you must use the email address that used when it was initially registered with SCS (Sony). All the SCS customer info was ported over to Magix upon the acquisition in 2016. If you
• Music Maker

  11 answers, most recent on 9/2/2022

  [Solved] Installation Error Code 1638 Another Version Already Installed
  I initially installed Music Maker Plus with no difficulty. I upgraded to Music Maker Premium and tried to install it over the original. For some reason it said that the versions were the same, they are not. The file sizes are different. I
• Video Pro X

  3 answers, most recent on 2/16/2021

  [Solved] unable to update Pro X to latest version
    Hey, I have tried over a dozen times now! Anyone else have difficulty updating to the latest Pro X? I follow the above steps, restart the game, and it doesn't update. Tried restarting windows, restarting pc, Windows 10 up to date, no antivirus.
• SOUND FORGE

  2 answers, most recent on 2/7/2021

  [Solved] Pulldown menu glitch in Sounforge
    This set of screenshots was made to illustrate the problem described below: I have soundforge 14 installed. And over the past few months or so, the program misbehaves such that after a few minutes of use, the "File" pulldown menu gets overlaid
• Samplitude

  2 answers, most recent on 2/6/2021

  [Solved] Missing Loops ACID Music Studio 11.0
  I recently bought ACID Music Studio 11.0 I opened the program and went to Help > Download Instruments and Loop Collections… I selected all of the instruments and loops available to me.  This was around 4GB combined.  The download and installation
• SOUND FORGE

  7 answers, most recent on 6/20/2023

  [Solved] The system suddenly is not launching and asking for registration?
  Hi there,  LONG time customer ( over 20 years now) When I click on my most recent Sound Forge audio Desktop icon---It launches a registration?? I've already paid for this 10.0 version and it's been working smoothly for years.  Not sure what has
• Movie Studio

  22 answers, most recent on 2/6/2021

  RE: [Solved] BUG 4K 100Mbps 30p drops 1/3 of frames on rendering - solution in post
  So. After too much deliberation and time spent on this already, the easiest way forward for us is to always import the collection of clips directly from the Osmo Action cams, directly into MEP. Then do the stereo aligning in MEP and the basic
• Movie Studio

  8 answers, most recent on 1/12/2021

  [Solved] 90000 fps rate problem
  Hello all.I'm experiencing a problem where I import an mp4 video file (29.97fps) in to my Movie Edit Pro 16+ where it then converts to 90000fps. It's over within a blink of an eye.Rest of the project is okay, other imported mp4 (30fps) are okay.Any
• Music Maker

  3 answers, most recent on 1/5/2021

  RE: [Solved] lost features with latest premium update
  Thanks for comments. I understand the apparent contradiction. I was invited to update MM and chose not to run side by side with old version. I didn't realise this would disable features purchased in older Premium as there is no warning this would
• Movie Studio

  2 answers, most recent on 1/1/2021

  [Solved] "export aborted: not supported by hardware" error
  Been using MEP 2021 (ver 20.0.1.65) for months with no problem. I burned a DVD but decided I needed to edit it further before burning again. Since then, MEP refuses to burn. I had it making an ISO for over a day. Nothing happened. I rebooted the PC