• Movie Studio

  40 answers, most recent on 12/17/2022

  RE: How to export a movie in portrait format (for upload to Twitter)
  @abreneliere Hi See this tutorial here. John EBForum Moderator
• Movie Studio

  43 answers, most recent on 2/26/2022

  RE: MEP 2022 Importing MOV file Issues
  @AAProds Hi Al. Do you know if the video editors that can cope with these files also have Mac software versions? I agree it would be nice to have more information or at least an update or two now and then as variations come out almost monthly and
• Movie Studio

  48 answers, most recent on 2/25/2022

  RE: No 4K Icon Thumbnails and poor playback.
  @hatfieldphoto @Former user Hi Gid. As @johnebaker pointed out MEP does not export to 10 bit even though it can import such a file. The program does not contain,nor I think can handle the 10 bit colour profile for export which is not an option for
• Movie Studio

  48 answers, most recent on 2/25/2022

  RE: No 4K Icon Thumbnails and poor playback.
  @hatfieldphoto Hi Phil. Basically, newer programs are just designed to use newer components to cope with newer codec wrappers and resolutions from new cameras,phones etc. MEP 2022 now handles 8K video whereas MEP 2016 does not. Whether you use it or
• Movie Studio

  48 answers, most recent on 2/25/2022

  RE: No 4K Icon Thumbnails and poor playback.
  @hatfieldphoto Hi Phil. If you want specific information on components or prebuilt machines that may do the job (often they don't as prebuilt machine often do not have both an Intel GPU on the CPU as well as an nvidia graphics card) then please
• Movie Studio

  48 answers, most recent on 2/25/2022

  RE: No 4K Icon Thumbnails and poor playback.
  @hatfieldphoto Hi Phil. If you want specific information on components or prebuilt machines that may do the job (often they don't as prebuilt machine often do not have both an Intel GPU on the CPU as well as an nvidia graphics card) then please tell
• Movie Studio

  48 answers, most recent on 2/25/2022

  RE: No 4K Icon Thumbnails and poor playback.
  @hatfieldphoto @johnebaker @AAProds @Former user @PATIENT-X Hi Phil. What would be your advice on if a CPU upgrade is possible on this motherboard and what to try please? Any swap of CPU for that motherboard would mean the CPU would have to be the
• Music Maker

  One answer, on 2/18/2022

  transfer mix packs and projects from phone Music Maker Jam to pc
  I have 2 big issues! 1- I created over 30 songs on the phone version of Music Mix Maker but when I upgraded my phone, all of my projects disappeared. Is there a way to locate those projects so that I can make changes to the song? 2 - I want to
• SOUND FORGE

  2 answers, most recent on 2/15/2022

  RE: Need activation code- is the computer ID the same as the device ID?
  What version of Sound Forge do you have @Jeff-Carlone For the activation code, is the computer ID the same as the device ID? That is not much of an issue when activating a product online. If you are attempting to activate Sound Forge, the product's
• SOUND FORGE

  2 answers, most recent on 2/15/2022

  RE: Need activation code- is the computer ID the same as the device ID?
  is there a current phone number to call to speak with tech support? the phone number 305-642-6400 is no longer in service.
• Movie Studio

  43 answers, most recent on 2/15/2022

  RE: Does MEP offer the feature of adding 'boxing-arena' style light flare?
  I normally film in what my phone calls 4k 3840x2160, but this is one i forgot to turn it back from 8k after trying it out, I don't use 8k, partly because it's unnecessary for Youtube but also because the wide angle doesn't work in 8k, i tend to film
• Movie Studio

  43 answers, most recent on 2/15/2022

  RE: Does MEP offer the feature of adding 'boxing-arena' style light flare?
  @CubeAce I've an old GoPro for when i want to look ridiculous & put it on my head when filming my work, viewing from my point of view, through my eyes sort of thing, that's basic H.264 AVC & my phone camera, Samsung Galaxy S21 Ultra, up to
• Movie Studio

  No answers, created on 2/9/2022

  mpeg4 and mpeg2
  i tried to download the video codec so i can use it and it says my program is registered to a different email which it is not i opened from the plastic covers in the new box, i cant find any phone number to call magix and wrote them multiple emails
• Video Pro X

  2 answers, most recent on 2/9/2022

  RE: [Closed] Cancel My Magix Vegas Pro Subscription
  @Genis-Jones Hi Please note this is a public forum, I have removed you customer id, never post confidential information such as customer id, email address, phone numbers, serial numbers, order numbers etc in the forum. For cancelling your
• SOUND FORGE

  4 answers, most recent on 2/8/2022

  RE: When I open my Sound forge 15, it prompts me to activate software. (it
  @Steve-Kinabrewyou can request a Magix tech support ticket. They will most certainly help you out. I am not aware of any free phone supportRequesting Magix support is a bit convoluted so you should peruse my cheat sheet from another
• Audio Cleaning Lab

  One answer, on 2/7/2022

  My Audio Cleaning Lab 4, bought just a few days ago don't work correct
  The Magix Support is not there when in need. A magix system scan was downloaded as required by the support team, 2 scans were made, and the information was logged and saved. So far I have seen no support, other than reply's to my Emails that someone
• SOUND FORGE

  14 answers, most recent on 2/8/2022

  RE: If you have SFP suite, what happens if you upgrade core only?
  Wow, that sucks! Better to know now than later! I would be pissed off to lose it. The guy who did Essential FX, Sascha Eversmeier (I believe?) also did the Digital Fish Phones which is sort of legendary. It was another reason to get the suite. Then
• Movie Studio

  11 answers, most recent on 2/6/2022

  RE: can't login to MAGIX login
  I just tried https://www.magix.com/us/support/my-service-center/ with Windows 10 64bit and Firefox 97.0 and it works from here (reCaptcha and all).In all the time I have used the Magix service centre, the reCaptcha has always appeared for me at the
• Movie Studio

  13 answers, most recent on 2/6/2022

  RE: Blank spaces in my movie
  @CubeAce Interesting, I'm not sure what to think, it'll prob take some experimenting, My phone says 30fps & from the few i've tried, setting the movie to 30fps fits the files better, we'll see, This is the same as above Movie 29,97fps this is
• Movie Studio

  13 answers, most recent on 2/6/2022

  RE: Blank spaces in my movie
  It's a bit hard to see in this pic but every one with a long number is an unedited clip from my phone, there's 3 at the top created with MEP or Vegas, i can't remember but i've had to deal with this long before i got Vegas,
• Other products

  5 answers, most recent on 2/3/2022

  RE: i like Fastcut but...
  @Justin-Fry Hi Justin. Heck no. The nvidia card is more than capable.😀 It's more likely that the older program does not have or cannot use the codec required for the source video files you are trying to use or you have not downloaded the latest
• Movie Studio

  12 answers, most recent on 2/3/2022

  RE: Refund
  editing projects just some personal GoPro Hero 10 footage of different events and functions. However I wouldn't like to optimize to functionality of the GoPro and not have to downgrade resolution and frame rate. @Eric-Holmes Hi, GoPro Hero 10's have
• Other products

  5 answers, most recent on 2/3/2022

  RE: i like Fastcut but...
  @Justin-Fry Hi Justin. Welcome to the user to user forums. The latest introduction to video editing program by Magix is now Video Easy. The stuttering may be caused by the files if they are from a newer mobile phone as the codecs for them would not
• Movie Studio

  27 answers, most recent on 1/29/2022

  RE: Aspect Ratio and Movie name problems
  Magix Support has acknowledged that the aspect ratio problem exists and they said they will discuss it at the next meeting. The problem sometimes comes about because the export doesn't work correctly. I had to adjust the parameters when exporting an