• Samplitude

  One answer, on 12/26/2021

  RE: [Closed] Replacing Samplitude Pro X6 with Samplitude Pro X6 Suite
  @Piotr-Gruchel Contact sales support at infoservice@magix.net or shop@magix.net and ask them to assist you.
• Movie Studio

  One answer, on 12/25/2021

  RE: [Closed] Thought I was upgrading my Vegas Movie Studio 16 Platinum
  Try contacting Magix sales support at infoservice@magix.net explaining your problem. But being holiday time there may be a delay. Also note Vegas products have their own forum https://www.vegascreativesoftware.info/us/news-forum/
• SOUND FORGE

  2 answers, most recent on 12/24/2021

  RE: Got Sound Forge15 for $29.00. Won't take SN# till I buy again @ $49.99
  I would uninstall all and start over. Install your Music Maker Premium edition (MMP), And activate MMP with your MMP serial code. Do not install the Sound Forge version that is included with it. After MMP is installed and activated, install the
• Movie Studio

  17 answers, most recent on 12/24/2021

  RE: MEP 2016 Plus Captured AVI Files - Codecs
  @CarpentersMate Hi Mike. Seasons Greetings. I think maybe because avi did not support different aspect ratios and was a Microsoft developed codec. I think you would expect that response from an Apple tech department. I would not personally worry
• Other products

  8 answers, most recent on 12/20/2021

  RE: [Closed] Missing serial number and a site designed to firewall customer service
  Yea good luck with that strategy. LOL. sales@magix.net triggered an auto response of nobody home. Magix sent a follow up email. Recognizing error regarding serial number. It contained the missing number. infoservice@magix.net. has the question
• Other products

  8 answers, most recent on 12/20/2021

  RE: [Closed] Missing serial number and a site designed to firewall customer service
  @Gary-Cullen Hi Gary. There are no Magix support staff on the forums, only users of the programs. This is the wrong website and forum for Vegas Products, you need vegascreatives.net. They won't be able to help either and suggest you send an email to
• Music Maker

  56 answers, most recent on 12/14/2022

  RE: New Update for MAGIX Music Maker 2022 | Version 30.0.4.44
  Please test your software before putting it up for sale. It is causing too many issues.
• Music Maker

  5 answers, most recent on 12/17/2021

  RE: [Closed] Trap Version Same **** as 2022
  It does state on the Trap Edition page what you get. https://www.magix.com/gb/music/music-maker/trap-edition/ I don't understand why people buy these Editions. A few weeks ago you could probably buy three Trap soundpools for less in the sale.
• Samplitude

  2 answers, most recent on 12/14/2021

  RE: help
  OMG thank you soooo much. After several attempts with some extremely inexperienced Guitar Center Sales reps, and a lack of knowledge myself, You have saved the day!! Thank you very much and Merry Christmas to you!!!!!!!!!!!
• ACID

  3 answers, most recent on 12/14/2021

  RE: Update Software to Acid Pro 10
  @Nicholas-Smilek Then contact sales support at infoservice@magix.net and ask them for help.
• ACID

  3 answers, most recent on 12/14/2021

  RE: Update Software to Acid Pro 10
  @Nicholas-Smilek You can check if ACID 7 is listed in your user account at https://www.magix.com/int/support/my-service-center/ Just use the same e-mail and password you used back in the day. All old user accounts should have been transferred from
• Movie Studio

  38 answers, most recent on 12/17/2021

  RE: patches
  @choplife Hi Dell computers have optional upgrades, so there may be a Nvidia or AMD graphics card already in it. To find the available GPU's list: open a command prompt - - hold down the Windows key and press R type in msinfo32 and press the Enter
• Other products

  3 answers, most recent on 12/8/2021

  RE: upgrade loops rights
  @Forvist Sadly, you need to buy for every Soundpool you want to use commercially the commercial licenses again. For the full price. And you just missed the Black Friday sale when there was a 60% discount on every Soundpool license. It is likely that
• Video Pro X

  One answer, on 12/7/2021

  RE: lost old email
  @john-p4717 Hi Welcome to the forum but I am afraid we can not help you as we are all users here. You will need to approach Magix Sales about this. Please - never include personal details such as email addresses in your posts as you will open
• SOUND FORGE

  2 answers, most recent on 12/7/2021

  RE: How can I get my Izotope Serials
  Sound Forge Pro 15 includes iZotope Ozone Elements and RX Elements and there should be a unique seral code for each. As @SP. stated they should be in the email with the SFP serial codes. Email the Magix sales team with your purchase info if they
• MAGIX

  18 answers, most recent on 6/24/2022

  RE: Movie Studio and VEGAS
  @Martin-Lechowicz For a considerable number of years there was Vegas Pro and Vegas Movie Studio, the former being a much more feature-rich program than the latter. For some years now both products have been owned, and developed by Magix, following
• Music Maker

  4 answers, most recent on 12/6/2021

  RE: Can't buy soundpools in Musci Maker Premium
  @Daniel-Pacheco Maybe it's a problem with your bank https://www.magix.info/us/forum/2-factor-authentication--1272480/ But it could also be a problem with Magix' servers and they will maybe work again in some hours. I would suggest you contact sales
• Other products

  28 answers, most recent on 12/19/2021

  RE: Windows Software to import Video with a Canopus ADVC110
  @emmrecs Hi Jeff. I was trying to find the manufacturers website and all links went to the Grass Valley site. I could not find any information there and they no longer sell those cards. I did say 'may not be possible' as I wasn't sure. In fact there
• SOUND FORGE

  One answer, on 12/2/2021

  RE: Registration
  Welcome to the Magix Sound Forge users forum @Alan-Schaaf. This is a users forum and no one here (including the moderators) has access to serial codes or other customer information.If you email sales@magix.net , the Magix Sales team will help you
• SOUND FORGE

  One answer, on 12/2/2021

  RE: Where is Acid?
  AFAIK, Acid was never included in the Sound Forge Pro Suite. See the Sound Forge version comparison webpage. Otherwise, it could be special offer I am not aware of. Email: sales@magix.net for a definitive answer and/or instructions. btw, welcome to
• SOUND FORGE

  4 answers, most recent on 12/2/2021

  RE: bad crumb
  @Art-Heinz Please contact sales support at shop@magix.net or infoservice@magix.net
• ACID

  20 answers, most recent on 12/6/2023

  RE: Good bye Magix Acid Pro 10
  Dont do it!!! I switched to Cubase Artist 11 and it has been awesome! No issues whatsoever. And it is way more powerful than Acid Pro 10. It has so many built in features that Acid would need a plugin to accomplish. This means you can use less
• Movie Studio

  14 answers, most recent on 12/2/2021

  RE: vcruntime_140.dll
  @pdilly1980 Hi. Movie Edit Pro came out in August, not May so at that time you were using Movie Edit Pro 2021 not the 2022 version. If you bought the program in May you would be entitled to any upgrades or updates for one year from purchase. The
• Movie Studio

  14 answers, most recent on 12/1/2021

  RE: Movie Studio 18
  @roger-baker Hi Roger. I'm afraid this is a forum for users only. You will have to get in contact with Magix directly at https://www.magix.info/us/support/ or sales@magix.net with full purchase details. Ray.