• Photostory

  4 answers, most recent on 3/12/2021

  [Solved] DVD playback error message - Playback Prohibited by Area Limitations
  Up graded to Photostory Deluxe 2021 in November 2020. DVDs created will play on my computer and dvd player. Some dvd players in our family will not play the show. Dvd's from previous Photostory versions play fine on those players. Error msg:
• SOUND FORGE

  4 answers, most recent on 3/11/2021

  RE: [Solved] Sound Forge ASIO Driver Poor Implementation
  This is an issue that exists with various versions of Sound Forge. I am facing it now on the latest Sound Forge version 15. The issue is that Sound Forge hard wires all current ASIO devices that exist during the time of install into the registry
• Movie Studio

  3 answers, most recent on 3/2/2021

  [Solved] Movie Edit Pro Premium 21 Software update
  I just applied the software update for Movie Edit Pro Premium 2021 and now NONE (Samplitude, Music Maker, Sound Forge Audio Cleaning Lab) of my Magix programs will open. I even tried restarting the computer. When I try to open Movie Edit Pro, the
• Movie Studio

  10 answers, most recent on 3/1/2021

  [Solved] installed routine update and now software won't open
  Installed routine update for Movie Edit Pro Plus on windows and the software won't open. I assume I need to resubmit my activation code but the software doesn't open that far. arrow spins for a few seconds and then nothing. I've already rebooted,
• SOUND FORGE

  13 answers, most recent on 2/26/2021

  RE: [Solved] RFE: Uninstall.exe
  I look forward to making my purchase "real soon now". When you purchase SF, you do not have to uninstall, the trial version (assuming it is the same version), just update the serial code Magix will email to you and any restrictions will be lifted..
• Video Pro X

  One answer, on 2/25/2021

  [Solved] -24 code
  I have a new Vegas Pro18 software and i would like to use it, but when i try to import media an error message pop-up. In the message "This serial number has already been registered to another email adress. Please.. etc. Error code -24This software
• SOUND FORGE

  6 answers, most recent on 2/12/2021

  [Solved] Sound Forge Pro 11.0 Build 299 Requires Elevated Priviledges
  Currently on Windows 7 Pro SP1 64-Bit reinstalled 1/9/2021 due to hard drive crash. No updates from Microsoft because they deleted all of them on about 1/7/2021. Reinstalled this program 1/10/2021. I have used the program as of 2/8/2021 without any
• Music Maker

  2 answers, most recent on 2/7/2021

  [Solved] VC RUNTIME 140.dll Error Code
  I can't launch Music Maker Premium program because a VC RUNTIME 140.dll Error Code keeps coming up. I've already rebooted and uninstalled the program just to reinstall it and the same thing happened. What do I do?
• ACID

  3 answers, most recent on 2/11/2021

  [Solved] Acid Pro 8.0 Error Code: -57
  I have been using this product ok on my Win 7 x64 laptop. Never had any issues. I wanted to install a latest version to obtain VST3 support in this product. Upon installing it a day later I receive this message "Error Code: -57" Is there an issue
• Samplitude

  5 answers, most recent on 12/5/2022

  RE: [Solved] How do I get my money back?
  @Fred-Godsmark Hi, So, you bought the package from Sweetwater, they didn't give you the activation codes for all products, and that is somehow the fault of Magix. Talk to Sweetwater if you want a refund - you gave them the money, not Magix. I
• Samplitude

  5 answers, most recent on 12/5/2022

  [Solved] How do I get my money back?
  I bought the upgrade to Samplitude to ProX5 Suite. It included SpectraLayers 7 and iZotope Ozone. There was not registration or coded to be able activate either one. I can't reach anyone at Magix ... it is like they are hiding. Steinberg was nice
• Movie Studio

  3 answers, most recent on 2/8/2021

  RE: [Solved] error 14
  @Yan-Brb Hi Error code -14 means that you're putting a valid MAGIX serial number into the wrong MAGIX product or version/edition. . . . . i deleted the previous computors from my list. still cant reactive it. its 2017 version with an update paid in
• Web Designer

  5 answers, most recent on 1/30/2021

  RE: [Solved] ECWID widget does not work with 2 webvariants
  The Ecwid widget has a known bug in it that prevents it from displaying on multiple variants. I have quite accidentally discovered a work-around that seems to work quite successfully for me other than just one small problem that will be eliminated
• Video Pro X

  4 answers, most recent on 1/23/2021

  RE: [Solved] Extract Audio Tracks
  @CubeAce no, it was specifically a function called "extract audio tracks". I stumbled upon the solution however. My project name was using the vertical bar key "|". When I replaced the vertical bar with a dash the audio was able to extract properly.
• SOUND FORGE

  7 answers, most recent on 1/7/2023

  [Solved] SF Pro 14 error code - device not available...partial solution found
  January 6, 2021 Hi Rick...you've helped me before...I hope you can now. (W10-SF Pro14) Today all of a sudden my options / settings don't seem to work. I get the error code" the device is not available". I use an MTrack Quad for my "line in" and MS
• Xara Designer Pro

  4 answers, most recent on 1/11/2021

  RE: [Solved] Software Activation - "An online connection could not be established"
  @andyn Hi . . . . whatever reason my ComputerID is not accepted . . . . The ComputerID is a generated id that the program creates not the Windows computer id. Some Magix software has the capability of being activated offline using another computer
• Music Maker

  2 answers, most recent on 12/29/2020

  [Solved] Cannot download purchased music maker
  cannot download music maker premium . keep getting error box saying : The execution code cannot proceed because VCRUNTIME140.dll was not found. what can I do .Thanks.
• Music Maker

  3 answers, most recent on 12/28/2020

  RE: [Solved] Error Code 14 - Invalid Coupon Code Music Maker Premium
  @Linda-Irwin Hi . . . . Error Code 14 . . . . Usually means you're putting a valid MAGIX serial number into the wrong MAGIX product or version/edition. Did you try copy and pasting the Serial number from the email directly into the activation
• Music Maker

  3 answers, most recent on 12/28/2020

  [Solved] Error Code 14 - Invalid Coupon Code Music Maker Premium
  I just installed Music Maker Premium. When going to the activation screen which starts with P3- . . . I type in my serial number (note I am signed into Magix) and get the invalid coupon code. Not sure how I can get this activated?I am on a P.C.
• Movie Studio

  One answer, on 12/24/2020

  RE: [Solved] Program now refuses to start - goes to registration screen
  @Edward-Szekeres Hi Edward and welcome to the user to user forums. You will need to go to your Magix account where you originally registered your copy of Movie Edit Pro and de-register it. You may also have to generate a new activation code while
• Movie Studio

  2 answers, most recent on 12/13/2020

  [Solved] Codec activation
  I am using a trial version MEP with Windows 10 and cannot burn DVDs using MPEG-2/MPEG-4 videos due to licencing, looked at the manual which says there are free and tells you Codec codes are automatically activated when needed but it does not happen,
• Music Maker

  4 answers, most recent on 12/9/2020

  [Solved] Just a quick question about commercial licenses
  I am about to get myself a Bundle and I will buy the Commercial (Royalty Free) one. Now I am planing on creating videos and having music/sound from said Bundle in it. Is there anything I need to be aware of? Will I get a code or something that shows
• SOUND FORGE

  2 answers, most recent on 12/7/2020

  [Solved] Activation of Sound Forge Audio Studio 12
  Hello, I recently purchased the Music Maker Premium 2021 Edtion. In the description of the product, it says "LIMITED-TIME OFFER! SOUND FORGE Audio Studio 12" which I have trouble interpreting. Does this mean the product comes for free with my
• Web Designer

  3 answers, most recent on 12/8/2020

  [Solved] linked ecommerce store
  Hi, I hope that someone can give me a quick answer as I have, what I think is, an easy question. I have spent a few weeks trying to build a website using Wordpress and hate it, it's so blocky and unfriendly. My aim is to build a site for Print on