• Photostory

  4 answers, most recent on 2/14/2023

  RE: [Solved] Can I separate audio and video in Photostory Deluxe 2023
  @DannyP Welcome to the Magix user to user forums. You can separate video and audio but it is not entirely obvious how to do it! Make sure you are in Timeline view With your video track open on the timeline right-click on it and choose Audio and
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  One thing I think is strange, how is it able to complete the burn process if I set the burn process to MPEG-2? This is only an issue if I burn with H.264. I wanted this format as the files are much small, and so get more on a disc. I burn a lot of
• Music Maker

  11 answers, most recent on 6/28/2024

  RE: How do I get my VSTs back?
  It's 2025 and to clarify I bought it, not just an update I used a activation key they gave me via email How can I reactivate using my old 2016 key. How?
• Rescue Your Videotapes!

  10 answers, most recent on 2/7/2023

  [Solved] Program crashes when 100% saved - result video not playable
  I was able to create one recording from VHS tape succesfully, but then all my subsequent attemps are failing. I can record the mpg just fine. Then when saving the movie (with hardware acceleration) to disk, it goes all the way to 100%. But then the
• Movie Studio

  4 answers, most recent on 10/16/2024

  RE: Error in Module "VCRUNTIME 140 dll"
  Ahoj. prosím poraďte. Natáčím videa kamerou go pro 12, ve formátu 16:9 2,7k, fps 200. Můžete poradit jak nastavit Magix projekt a jak nastavit export videa pro co nejlepší kvalitu videa pro přehrávání v TV.   Google translate: Hi. please advise. I
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk Hi. Again I would like to see some images from your Task Manager. This time from your project drive HDD. Is it an external drive? What are the drive's specs? What type of USB port is it plugged into if external? If internal, again we need
• Music Maker

  2 answers, most recent on 12/12/2022

  [Solved] Can't use premium
  I purchased Music Maker Premium and activated it, but can't use it. When I launch the app and try to change the setting of vst, it shows a pop-up that says I'm using free version and purchase the premium. I definitely signed up as well. How do I
• Music Maker

  4 answers, most recent on 7/5/2023

  [Solved] MMM 2024, is it "locked" to 44.1kHz sample rate?
  Having used MM for several years and in numerous versions, this is the first time I have encountered this issue. I installed the new Premium Edition only this morning. As a default, because much of my work is for video, my external MOTU audio
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @AAProds Hi Al, . . . . "Smart Copy successful." . . . The full line is 'Export with Smart copy successful' The text in the results box tells you what it determined what it needs to do and did, in both it is 'render' How long was the movie, and the
• ACID

  7 answers, most recent on 4/1/2026

  remotely support me sort out acid 11 issues
  Since upgrading from7 to 11 I've have had nothing but issues. From acid has stopped working messages, (50% of the time) to strange audio corruptions like digital distortions. Ive taken all VST out of projects as some forums suggest but still no
• Movie Studio

  22 answers, most recent on 8/13/2025

  Support and TICKETS
  Can anyone tell me why I get no response from support when I issue a TICKET. I have sent them a number of tickets and emails over the past month regarding an activation problem with MAGIX Video Deluxe 2026 Premium and the add ons you get with the
• Movie Studio

  8 answers, most recent on 2/18/2025

  Freeze frame & Red Circle
  Lets say I edit a basketball game and the moment something happened lets say contact between two players I want to freeze it for 2-3 secs and then, have those red circle around the action for 2-3 secs and then let the video continue as usual, how u
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @David-Robinson5527 Hi David Your Intel i7-11700 has the Intel UHD 750 integrated GPU, as Photostory cannot see it, the iGPU must be disabled in the computers BIOS, you need to enable it. How you do this depends on the motherboard you have, the
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis Interesting. The cynic in me says that Magix had problems with Smart Copying and Rendering and have tightened up on the file compliance, so much so it won't even smart copy one of it's own AVCHDs in the latest versions. @AAProds Well
• Movie Studio

  12 answers, most recent on 12/22/2025

  RE: SPLIT WHILE PLAYING WITH LETTER T
  @Aamer-Bader Hi . . . . while running the video T key isnt cutting the video - pls guide what to do . . . . As you have already been advised cutting, while playing the video, using the T key is not possible. If you do not provide answers to the
• Music Maker

  One answer, on 11/14/2024

  Music Maker 16 Premium upgrade link
  I have the regular Music Maker 16 but wish to upgrade to Premium. Don't care the cost. Anyone know how I may do that? Is there a link somewhere?  
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  @AJenn How would you lose projects? They are still on your SSD, you simply need to locate and load them. Not sure what you mean with uploading to TikTok crashed your computer? Like I wrote, something is fundamentally broken on your computer,
• Other products

  2 answers, most recent on 3/27/2025

  RE: Installing Independence Pro on M1 Mac
  Hi John thanks very much for your reply. That's a shame, I really liked the Independence samples. I think I will dust off an old windows machine rather than trying Parallels - that sounds like it might take me down a rabbit hole. I guess I'll have
• Movie Studio

  2 answers, most recent on 11/7/2025

  Text To Speak
  Hi I purchased the Magix Video Deluxe 2026 Ultimate only yesterday (I thought it was time for an upgrade) only to find that some of the features are only available through a subscription service, this was never mentioned in the dozens of emails I
• Music Maker

  6 answers, most recent on 4/3/2026

  Wont start
  Ok. so we know the servers are having a bit of an issue, and today I can no longer open Music maker. I did yesterday, no problem, today, music maker refuses to start. So i uninstalled it, re-installed it and still it wont start. I can see it is open
• Movie Studio

  12 answers, most recent on 11/15/2022

  [Solved] Sound issue when importing mp4
  Using Video Deluxe Premium on a Windows11 PC, I am facing issues with the sound on older mp4 files. the sound is "metallic", or "cracking" (not sure how to describe it), but anyway, unusable. Using other softwares on the same machine, I am not
• Movie Studio

  13 answers, most recent on 3/31/2023

  [Solved] Lack of Transitions
  I just downloaded a trial version of Movie 2023 Platinum. The specs says there are 175 transitions (to use between photos mostly), but I only count 32. I own Movie Edit Pro 2016 and have the same issue, in that it seems to be missing transitions.
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @Gid Smart mask is probably best used with a green screen or similar. It probably is more accurate to use then than a standard use of Chroma key. I think that is how it would be used in a professional capacity. The idea of being able to do such a
• Movie Studio

  4 answers, most recent on 4/30/2026

  Premium Content
  I recently purchased and upgraded to Video Deluxe Premium 2026. I paid extra for this version because of the "Exclusive" add-ons. Where are the proDAD VitaScene V5 Pro effects suite with over 1,700 powerful effects and filters located? What email