• Music Maker

  One answer, on 4/19/2020

  RE: serial number
  Try to login on this site: https://www.magix.com/us/support/my-service-center/ You need to enter your e-mail and password and then you can look up your serial number under your registered products.
• Off topic

  48 answers, most recent on 10/13/2022

  RE: What is the phone number of Magix Customer Support?
  @longjohn Hi Please read this post and give more details about the Windows version you have and the program full names and version numbers - this is a common issue which occurs with older software. Support is provided by a ticketing system to ensure
• Music Maker

  15 answers, most recent on 4/12/2020

  RE: Lost Soundpools during download and installation
  @Hiroshi As a follow up, I noticed a problem on one of my computers yesterday. Some downloads should have been pending but the Download button was not showing. One of the pending items was an Update to a Soundpool as I had changed the default from
• Music Maker

  One answer, on 4/11/2020

  RE: Activation after hardware or OS changes
  @DevilDuck Hi Using your web browser go to magix.com Select the My Account icon and login with your email address and password you used to register the software Select My Products - this will take yo to your registered products where you will find
• Music Maker

  15 answers, most recent on 4/12/2020

  RE: Lost Soundpools during download and installation
  @browj2 Thankyou for your help. I ran the installer a 3rd time, but just as before, even though you posted a screenshot showing it, it's not there. I mentioned I go through all the custom options, which I did from that screen also, including the
• Music Maker

  3 answers, most recent on 4/7/2020

  RE: The update is now making me register my software again-need code
  You can just login on magix.com with your e-mail and password and look up your lost serial number because you registered it. You don't need the cd case.
• Other products

  One answer, on 3/31/2020

  RE: How to update the email address
  @lassi-o Hi Please never enter email address, serial numbers, order numbers and other personal information in the forum. To change your email address login to your account at magix.com - using your old email address and password - select User data,
• Video Pro X

  8 answers, most recent on 3/25/2020

  RE: [VPX] Stretching video by repeating, instead of speed change
  Thanks for all your incredible help, I close the post. Thanks very much. @johnebaker, thanks for your incredible help always, anyway, as process designer, I encourage everyone to seek the best user experience (in real world and programs), and never
• Music Maker

  9 answers, most recent on 3/25/2020

  Why won't Music Maker show mp3 files in the file manager
  I just started using Music Maker for the first time today and it's the worst experience I've had so far of any software I've ever used. The File Manager won't display any of the mp3 files that are clearly in the directory if I look at them in
• Rescue Your Videotapes!

  11 answers, most recent on 5/20/2020

  RE: Can't record video when preview available
  @AVTV Hi . . . . One issue spotted is that the Video Grabber driver has a yellow warning triangle in the driver manager . . . And what's the best driver to fix this . . . USB Video Capture Driver (Black) drivers are here. You may need to login to
• Xara Designer Pro

  2 answers, most recent on 3/2/2020

  RE: Feature request for Xara Designer Pro
  Hi John, The Xara convert to PDF and Microsoft print to Pdf are things that I'm familiar with already and use then quit often, the feature that I'm asking for is more like a small code editor or just the save as simple .txt file...with the
• Video Pro X

  119 answers, most recent on 5/4/2022

  RE: Endless Stream of Vegas posters
  Much as I am also baffled by the people persistently posting in the wrong place, it has to be said that it makes no sense that Vegas has a completely separate form from this one (that works and looks the same mind you). It would make a little more
• SOUND FORGE

  One answer, on 2/19/2020

  RE: How to Update Software with Downloadable link
  Go to the Magix Download Center. You will need your Magix login email, password and your AS-10 serial number. You can just install AS-10 normally w/o uninstalling the previous build which should preserve your custom layouts and such. If your old
• SOUND FORGE

  No answers, created on 2/13/2020

  i change my mother board, now i can't login in to sound forge.
  i change my mother board, now i can't login in to sound forge. an error keep accruing.. and i don't see where i can add my serial #
• Movie Studio

  5 answers, most recent on 2/12/2020

  RE: I can´t load video to Youtube
  [METADATA_END]When trying to upload video to youtube, it asks for google credentials. Once Ienter them, the site gives error that the "browser" is not supported and I cannotlogin. I tried to give my credentials also in the settings but it still asks
• SOUND FORGE

  5 answers, most recent on 1/29/2020

  RE: Installation disappears after initiation without error
  @Mark-Floyd Hi . . . . We are attempting to install soundforge pro 13 on Windows 10 . . . . Are these computers on a domain network and you are using a domain user or domain administrator login? If so try using a Local Administrator
• Music Maker

  One answer, on 1/20/2020

  RE: Music Maker 14, need serial code, lost mine.
  Hi . . . . Music Maker 14 . . . . Assuming you mean the version released in 2008 then you may just be lucky to retrieve your serial number from Magix as follows: Browse to the magix.com website Click the My Account icon - third icon top right of
• Web Designer

  2 answers, most recent on 1/20/2020

  Online Content Catalogue - unable to access Google Forms
  Version: Web Designer Premium V16 - updated today. I selected the Google Forms from the Online Content Catalogue menu, input valid email and password and get the following error: Couldn't sign you in xxxxxxxxx@gmail.com This browser or app may not
• Movie Studio

  2 answers, most recent on 1/19/2020

  RE: my Magix software was lost when my hard drive died. need to recover
  @Craig-Pearson Hi To clarify Yvon Robert's comment: Browse to the magix.com website  Click the My Account icon top right of the home page  Login with the email address and Password you used to register the program with  Select My Products There
• Web Designer

  6 answers, most recent on 1/20/2020

  RE: [Closed] Web Builder discontinued - how to change index page
  @Neil-Woodcock Hi I would recommend the following: Replicate the home page in Web Designer and export it as index.html.  Using FileZilla FTP connect to the website the FTP settings are:FTP-Server (Host):           ftp.magix-online.comLogin /
• Music Maker

  7 answers, most recent on 1/17/2020

  RE: Pending Downloads
  @Ron-Coutts Hi Try logging out of the Store, close Music Maker, restart Music Maker and then login to the Store again. HTH John EB
• Photostory

  One answer, on 12/22/2019

  RE: CAN'T LOG INTO OR FIND MY PHOTOSTORY ACCOUNT TO VIEW MY PHOTO MOVIES
  @Elaine-Duquette Hi and welcome to the forum. Please do not type in all capitals it is not good forum etiquette - it is considered as shouting. . . . . Can't log into or find my photostory account to view my photo movies . . . How to i get to my
• Movie Studio

  2 answers, most recent on 12/18/2019

  RE: download
  @woo-seulgi Hi To add to @CubeAce's comment: If you had already registered and activated the software then you can find your serial number and download by: In your web browser go to magix.com  Click the My Account icon top right of the home
• Movie Studio

  50 answers, most recent on 1/2/2023

  RE: How to disable pop up advertisements for magix?
  No actually there is no such icon in my system tray and if I cannot get rid of these annoying ads I will just dump this and move on to something that is not going to be spamming me every time I login to my computer. This is without question the