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I've Changed computers & upgraded to windows 11. I visited Magix web site, Logged in & open my products, Under Movie Edit Pro Premium (2021) I installed my program. When it came to the point to activate & register online, I got a message

SOUND FORGE

8 answers, most recent on 12/7/2022

RE: [Closed] Sound Forge Already Installed Error

@Former user Welcome to the Magix user to user forums. Unfortunately, as you have found, the Windows Add/Remove Programs is far from perfect at ensuring that everything connected with a particular program is removed when an uninstall is run.

Music Maker

One answer, on 9/12/2022

RE: can't download my paid content for Music Maker

@Jose-Rodriguez6561 You just need to download Music Maker Free Edition from Magix.com. After you installed it you need to log in with your user account and all your Premium Edition features should unlock automatically so you can redownload them. If

ACID

13 answers, most recent on 3/22/2023

RE: Not enough disk space on my C drive!

I tried your directory change suggestion with no luck. When I first open Acid, I get a message that my temporary directory is getting low on space and that I should free up room on my C drive. If I hit ok in the box showing, the program will open,

Photostory

2 answers, most recent on 9/22/2022

RE: Instalation programs

@Andrzej-Aleksiejuk Hi The two issues you are having may be related to the -1603 error -1603 which means the run permissions or Temp folder access permissions are incorrect. See this Support article, and this Microsoft article/solution if you cannot

Other products

One answer, on 2/11/2023

[Closed] Vegas Pro 15 activation error inquiry purchased in 2018

Vegas Pro 15 activation error inquiry purchased in 2018 As the title suggests, I purchased and used the Vegas Pro 15 suite version from Magix.com in 2018. However, after formatting the computer and reinstalling the program, the problem arose. It was

Movie Studio

6 answers, most recent on 1/2/2023

RE: wajy can't I get technical support from MAGIX??????

@deskmate HI . . . . the conformation emails were blank except for the ticket #'s. . . . I believe that issue has been fixed. Thank you for the Crash Dump log - I have tidied up and removed all the duplicate an unnecessary data from the crash

SOUND FORGE

8 answers, most recent on 8/1/2022

RE: can't select certain restoration effects in Pro 12

@John-Cholerton Here is a solution for Vegas, which is a similar software. Maybe it will help you with Sound Forge Error message: "Missing license" after installation This problem is caused by a faulty installation of the file

Audio Cleaning Lab

One answer, on 11/10/2022

Reinstall sofware

I have Audio Cleaning Lab 16 deluxe. When I tried to start it it failed with error 6. It has worked in the past, but I have not used it for about a year. The only change to my hardware is replacing a hard drive with an SSD drive. I then tried to

Other products

3 answers, most recent on 3/30/2023

RE: Mpeg4 codec required

@Manfred-Geissler Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and

Movie Studio

No answers, created on 8/28/2022

MPEG-4 CODEC

I just purchase Movie Studio Platinum. I tried to import a m4 file. I keep getting an "activation error message not matching serial #". I Tried all solutions, but nothing is working. I only paid $70.00 for the program but WOW, I still should be able

Movie Studio

4 answers, most recent on 11/20/2022

Path not found error when opening music files

Using Movie Edit Pro Premium 2021, 20.0.1.80 (I lost my 21.x version on the reinstall of the software, but that version had the same issue, hence the reinstall) on Windows 10 Version 21H2 (OS Build 19044.2130). When trying to open supporting a music

ACID

5 answers, most recent on 2/19/2023

RE: I purchased the monthly subscription, got the email with the serial #

@David-Saliba And it's showing a red X? Or are you getting a specific error code? The complete number should consist of P3 and six blocks of five digit numbers and hyphens between them. No invalid characters like invisible spaces. It could be that

Rescue Your Videotapes!

5 answers, most recent on 11/21/2022

RE: Komprimerade inspelningsapp

@Roland-Gustafsson Hi, Hej Kan du lägga upp en skärmdump av programmet och felmeddelandet. Vilket är versionsnumret på Rescue your videoband som finns under Hjälp, Om.... ? Spelas video och ljud upp korrekt i förhandsgranskningsskärmen innan du

Music Maker

22 answers, most recent on 11/14/2022

RE: Trying to log on to the Magix Store from within Magix Music Maker 23

@Johnhhh Hi . . . . Microsoft smart screen options all off. . . . installation file keeps saying:- An error occured during communication. Please check your internet connection. . . . . If you are using Edge as your browser, try a different browser

SOUND FORGE

23 answers, most recent on 10/15/2022

RE: I cannot update Sound Forge Audio Studio 15 or 16, or Music Maker 2023

OK The program, Sound Forge Audio Studio 16 reinstalled, BUT now I'm getting the error message about OpenGl when that starts up. This DID NOT happen prior to tonites installation with any of the Sound Forge programs I've used. I am absolutely damned

ACID

26 answers, most recent on 5/13/2023

RE: [Closed] Acid Pro 11

@Fabrizio-Prest ACID 11 might work just fine with old projects. It depends on what you did exactly with them. This could also be a problem with file access like the error messages stated. Have you tried running ACID as administrator by right

Video Pro X

12 answers, most recent on 10/8/2023

RE: splash screen block error message

@Former user @Ralph_S The image showing the error message reads 'Standard path for disc images' maybe suggesting that the last project involved creating a DVD or a file to burn to DVD / Blu-ray? If that drive and project file is not at the

Off topic

One answer, on 6/16/2022

Error 59

After over one year of regular usage, today the program will not open - giving me error 59 - you have no valid license. Do I have to re-install and start over? Any simple solutions?

Rescue Your Videotapes!

9 answers, most recent on 11/11/2022

RE: Application not opening suddenly. Error code: 59

@Laszlo-Farkas, @CubeAce Hi Laszlo Error -59 means the program installation folder is damaged, however just uninstalling and re-installing will not fix all issues as there are files and folders etc left behind which need cleaning up before

Video Pro X

2 answers, most recent on 3/22/2023

[Closed] GL Transitions always crash program

Latest Vegas Edit (updated today, but was also doing it before todays update), RTX4080 12GB, 24 Core 13th Gen Intel, 64gb Ram, Windows 11 laptop I can't even open the transition window to GL Transitions now, and I have a project with a few of them

Video Pro X

11 answers, most recent on 8/24/2022

RE: ProX 14 Crashes when Loading Any File Except AVI

I didn't find the Klite codec listed in the Control Panel Program listing, and I wasn't able to find a selection in Magix that would show all the codecs that are installed on my machine. I do have the effects FXHome, New Blue, and a couple of other

Photostory

2 answers, most recent on 9/22/2022

Instalation programs

I bought the Photostory Deluxe app (series and installation instructions) from your online store. I am having trouble installing one of the program components, namely Travel Maps. When installing this add-on, a window appears stating that the

Movie Studio

20 answers, most recent on 5/1/2023

RE: upgrade

Hello John, I've been using the vpx14 program with good success. The Travel Maps produced a travel map similar to the version which came with 2021 mep-premium. The vpx14 help file did explain all the travel-map features, but I produced a wmv file