• ACID

  26 answers, most recent on 5/13/2023

  RE: [Closed] Acid Pro 11
  @Fabrizio-Prest ACID 11 might work just fine with old projects. It depends on what you did exactly with them. This could also be a problem with file access like the error messages stated. Have you tried running ACID as administrator by right
• Music Maker

  One answer, on 10/29/2022

  Music Maker not showing in products
  I have Magix Music maker but it is not showing in my products. I tried to register it on website but it states product is already registered. I tried to Activate it in the Magix program but entered the wrong email address and now that option says
• Music Maker

  One answer, on 10/4/2022

  RE: get_user_documents_path0 cannot get the documents>pair
  @atzetm I think the RAM error message appears even if you have enough RAM. It is just the standard error message if a VST cannot be loaded. I think it was useful back when Music Maker was still a 32 bit application because back then it couldn't use
• ACID

  9 answers, most recent on 10/4/2022

  RE: Acid Pro 8.0 Application Initialization: Error code: -1
  @Alan-Pitt Hi Error code -1  usually means the program cannot cannot connect to the Internet for registration, or the email address software is registered with does not match current email address. Are you using the original email address the
• Movie Studio

  20 answers, most recent on 5/1/2023

  RE: upgrade
  Hello John, I've been using the vpx14 program with good success. The Travel Maps produced a travel map similar to the version which came with 2021 mep-premium. The vpx14 help file did explain all the travel-map features, but I produced a wmv file
• Other products

  3 answers, most recent on 3/30/2023

  RE: Mpeg4 codec required
  @Manfred-Geissler Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and
• Movie Studio

  8 answers, most recent on 9/5/2023

  RE: HEVC codec issue error even with codec already installed
  @Bryan-Frear Hi. First, although @johnebaker is a forum moderator he is not an employee of Magix but just another user. These are user to user forums. Not a direct line to Magix or their employees. No-one there will probably see this post. Second,
• Music Maker

  22 answers, most recent on 11/14/2022

  Trying to log on to the Magix Store from within Magix Music Maker 23
  This program just wont let me log on to the magix store. My purchased program is registered but I cant even activate it because the sign in tab is inoperable. So despite paying for the program you can only access the free version. I am using windows
• Movie Studio

  One answer, on 2/15/2023

  RE: Problems when installing the software into a my new PC Windows 11
  @Heikki-Tikka Hi . . . . Movie Edit Pro Plus . . . First time install into the new PC not succeed: there was a question about the ID of my computer . . . . Being asked for the Computer ID would suggest that this is an old version of Movie Edit Pro
• Other products

  7 answers, most recent on 3/9/2023

  RE: independence-free-sampler-software only 1 Piano sound
  @Chris-MacDonald You did it the correct way. If you open Independence the path to the free library should be listed under the preferences > libraries. It's usually C:\Program Files (x86)\MAGIX\Independence Libraries\Independence Free\ The free
• Video Pro X

  2 answers, most recent on 3/22/2023

  [Closed] GL Transitions always crash program
  Latest Vegas Edit (updated today, but was also doing it before todays update), RTX4080 12GB, 24 Core 13th Gen Intel, 64gb Ram, Windows 11 laptop I can't even open the transition window to GL Transitions now, and I have a project with a few of them
• Video Pro X

  3 answers, most recent on 11/14/2022

  Export project to a different computer
  Hello, I have built a project with Magix Video Premium, which includes more than one hundred components including videos, music, voice overs etc. I want to edit it with a different computer using Magix Video Premium as well, but after copying the
• ACID

  11 answers, most recent on 10/2/2022

  RE: "Acid Pro 10.0 has stopped working" error on startup
  @Alan-Pitt Hi . . . . I can install Acid multiple times over without issue but it's actually opening the programme once installed. It works fine but then the -1 error message appears once the software has been closed and an attempt is made to open
• SOUND FORGE

  One answer, on 11/24/2022

  RE: installation
  hi @David-Drysdale....welcome to the forums. this is most likely an error which means that you need to enable an older version of Microsoft .Net framework to your computer. You can check this by going to your windows file explorer and clicking
• Movie Studio

  6 answers, most recent on 3/31/2023

  RE: way to rollback "updates"? software now just randomly "hangs" renderin
  @Not-Applicable Hi . . . . Is there a way to roll back this super buggy software? . . . . Only by re-installing the previous version. What is the current version number and full name of the program with issues and what was the previous version
• Other products

  One answer, on 2/11/2023

  [Closed] Vegas Pro 15 activation error inquiry purchased in 2018
  Vegas Pro 15 activation error inquiry purchased in 2018 As the title suggests, I purchased and used the Vegas Pro 15 suite version from Magix.com in 2018. However, after formatting the computer and reinstalling the program, the problem arose. It was
• Movie Studio

  4 answers, most recent on 12/27/2023

  RE: Magix movie studip 2024 super slow on a killer machine
  @NielsChristian-Mohr Hi Answering your questions in reverse order: I do not have the 'Blue Puzzle template from the Simple Things pack, however several users have found a few issues with other titles having positioning, or alignment, or font
• ACID

  One answer, on 11/3/2022

  Lack of Customer Service. I am extremely disappointed
  I made an error on email address when i first tried to register the "Voucher Code" and have not received my item serial number to activate my program. I am unable to use it. I bought it from Amazon and plan to make a complain and request a refund.
• ACID

  5 answers, most recent on 2/19/2023

  RE: I purchased the monthly subscription, got the email with the serial #
  @David-Saliba And it's showing a red X? Or are you getting a specific error code? The complete number should consist of P3 and six blocks of five digit numbers and hyphens between them. No invalid characters like invisible spaces. It could be that
• Movie Studio

  38 answers, most recent on 12/14/2022

  RE: Program crashes and closes when I try to play a video
  Thank-you for your reply's and yes Cube Ace I do use Films and Tv, so as it turned out there was yet another Windows update that I just finishing installing, and funny enough I can now view the video clips, but today I did get an error messages and
• Web Designer

  One answer, on 3/7/2023

  RE: Publishing web page no longer working
  @Dennis-Martin Hi Has your hosting provider updated the FTP protocols required to upload? Assuming you are not using Xara Online then try changing the option shown below to FTPS if it is not already set. If the option is not available then
• Movie Studio

  4 answers, most recent on 10/13/2022

  RE: "Failed to launch help"
  @emmers Jeff. Thanks for the prompt reply! I was ale to open the help screen by the method you proposed, but then I was also able to do this from within the program. Go figure! If it happens again I'll try and identify the conditions that generate
• Music Maker

  22 answers, most recent on 11/14/2022

  RE: Trying to log on to the Magix Store from within Magix Music Maker 23
  No registry problems detected. Internet connection is fine. Windows error checked and everything was fine. The first installation was uninstalled via add / remove progragrams. Including all installed elements. After clicking on the 5mb .exe which
• Movie Studio

  3 answers, most recent on 4/26/2023

  Nonstop "The file [file] that belongs to the movie cannot be found."
  I have a Magix Movie Edit Pro Premium version 20.0.1.80, and I've been experiencing difficulties with opening my projects. I have been working on a project for a while now with no issues. There are multiple video and audio files used in this project