• Other products

  3 answers, most recent on 3/30/2023

  RE: Mpeg4 codec required
  @Manfred-Geissler Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and
• Other products

  4 answers, most recent on 10/21/2022

  RE: Error code 80000000
  I am getting the same error code while using the program's option to Optimize Database. Device    HP Spectre x360 16" 2-in-1Processor    12th Gen Intel(R) Core(TM) i7-12700H   2.30 GHzInstalled RAM    16.0 GB (15.7 GB usable)System type    64-bit
• Video Pro X

  One answer, on 11/26/2022

  program effects crashed
  ----------------------------------------------------------------------MAGIX Video Pro X14  18.11.2022  16:23----------------------------------------------------------------------CrashDump 20221118_162359_v20.0.3.175.dmp successfully written Error in
• Movie Studio

  20 answers, most recent on 5/1/2023

  RE: upgrade
  Hello John, I've been using the vpx14 program with good success. The Travel Maps produced a travel map similar to the version which came with 2021 mep-premium. The vpx14 help file did explain all the travel-map features, but I produced a wmv file
• Movie Studio

  38 answers, most recent on 12/14/2022

  RE: Program crashes and closes when I try to play a video
  @Tina-Baker Hi The error message would suggest either: From the filepath that the video file is on your Desktop, try moving them to a folder inside your Documents folder, the desktop is a protected location and should not be used for putting files
• Other products

  One answer, on 2/11/2023

  [Closed] Vegas Pro 15 activation error inquiry purchased in 2018
  Vegas Pro 15 activation error inquiry purchased in 2018 As the title suggests, I purchased and used the Vegas Pro 15 suite version from Magix.com in 2018. However, after formatting the computer and reinstalling the program, the problem arose. It was
• Video Pro X

  2 answers, most recent on 3/22/2023

  [Closed] GL Transitions always crash program
  Latest Vegas Edit (updated today, but was also doing it before todays update), RTX4080 12GB, 24 Core 13th Gen Intel, 64gb Ram, Windows 11 laptop I can't even open the transition window to GL Transitions now, and I have a project with a few of them
• Rescue Your Videotapes!

  9 answers, most recent on 11/11/2022

  RE: Application not opening suddenly. Error code: 59
  @Laszlo-Farkas, @CubeAce Hi Laszlo Error -59 means the program installation folder is damaged, however just uninstalling and re-installing will not fix all issues as there are files and folders etc left behind which need cleaning up before
• ACID

  5 answers, most recent on 2/19/2023

  RE: I purchased the monthly subscription, got the email with the serial #
  @David-Saliba And it's showing a red X? Or are you getting a specific error code? The complete number should consist of P3 and six blocks of five digit numbers and hyphens between them. No invalid characters like invisible spaces. It could be that
• Photo & Graphic Designer

  One answer, on 11/26/2022

  RE: The program won't load
  @Ari-Lahti Welcome to the Magix user to user forums, so not a contact for any Magix staff and confidential data, like your email address, order and serial numbers should never be posted here. Hence, I have edited your post to remove the images and
• Movie Studio

  6 answers, most recent on 3/31/2023

  RE: way to rollback "updates"? software now just randomly "hangs" renderin
  @Not-Applicable Hi . . . . Is there a way to roll back this super buggy software? . . . . Only by re-installing the previous version. What is the current version number and full name of the program with issues and what was the previous version
• Other products

  4 answers, most recent on 10/21/2022

  RE: Error code 80000000
  @Lloyd-Angus Hi The error message screenshots would suggest that the program is being blocked from changing the file path, are you moving files to another (new) folder or location? If so try temporarily disabling your Antivirus Folder
• Web Designer

  One answer, on 3/7/2023

  RE: Publishing web page no longer working
  @Dennis-Martin Hi Has your hosting provider updated the FTP protocols required to upload? Assuming you are not using Xara Online then try changing the option shown below to FTPS if it is not already set. If the option is not available then
• Movie Studio

  8 answers, most recent on 9/5/2023

  RE: HEVC codec issue error even with codec already installed
  @Bryan-Frear Hi. First, although @johnebaker is a forum moderator he is not an employee of Magix but just another user. These are user to user forums. Not a direct line to Magix or their employees. No-one there will probably see this post. Second,
• Movie Studio

  6 answers, most recent on 1/2/2023

  RE: wajy can't I get technical support from MAGIX??????
  @deskmate HI . . . . the conformation emails were blank except for the ticket #'s. . . . I believe that issue has been fixed. Thank you for the Crash Dump log - I have tidied up and removed all the duplicate an unnecessary data from the crash
• SOUND FORGE

  8 answers, most recent on 12/7/2022

  RE: [Closed] Sound Forge Already Installed Error
  @Former user Welcome to the Magix user to user forums. Unfortunately, as you have found, the Windows Add/Remove Programs is far from perfect at ensuring that everything connected with a particular program is removed when an uninstall is run.
• Movie Studio

  38 answers, most recent on 12/14/2022

  RE: Program crashes and closes when I try to play a video
  Yes I can view photos no issue, and sometimes I can view video clips but I haven't tried to bring them into time line ... this is just to follow up on comments made, I do seem to be able to stay in the program longer than before , as before it might
• Music Maker

  One answer, on 10/7/2022

  Loops Unlimited subscription not showing in program
  Hello! Thank you for your time, I have version 31.0.1.13, and find myself struggling with a reoccuring problem. Last night I was working on Music Maker and the program had an error and crashed. Reloaded it, and it would not recognize that I have the
• Movie Studio

  64 answers, most recent on 11/3/2022

  RE: Anyone uploading the 2023 Movie Studio ?
  @AAProds Hi Andy, Good one! @CubeAce @me_again Hi, For anyone who upgrades, could you please check that Magix has done the same corrections as for VPX indicated below? Fixed: Bugs with effects based on size/position/rotation, including: Title
• Movie Studio

  43 answers, most recent on 11/18/2022

  RE: Is MS 23 still the same terrible interface as they tried in MS 22?
    @browj2 Hi John. Thanks for that. That was what I was expecting. I think that choice needs removing. For you it just froze the program, Thankfully 🤞. For me it freezes my complete computer to the extent I can't shut it down except by physically
• SOUND FORGE

  2 answers, most recent on 11/20/2022

  Can't uninstall Sound Forge to reinstall it for new hardware
  After upgrading my PC components, I get an error -59 when I try to run Sound Forge 14. It seems to have something to do with the registration. I already deactivated my previous computer online, but I can't uninstall the program. I get: There is a
• SOUND FORGE

  28 answers, most recent on 1/27/2025

  RE: INSTALLING LEGACY PLUG-INS
  Hi, SP, just keeping you updated. It's horrible. Hey, I also noticed a post from someone else on installation issues with Sound Forge 16 and Acid Pro in the forums. Back to my situation, Unbelievable. Still waiting for an email response from Magix,
• SOUND FORGE

  4 answers, most recent on 11/2/2022

  Install failure for SOUND FORGE Audio Studio 16
  Hello, I have download the original link that came with the email (vegaspost20_dlm_z72jp2.exe). I have downloaded the trial link (soundforgeaudiostudio16_dlm_jep0bd.exe). Both versions give the following attached error.I have clicked ok multiple
• Movie Studio

  3 answers, most recent on 4/26/2023

  Nonstop "The file [file] that belongs to the movie cannot be found."
  I have a Magix Movie Edit Pro Premium version 20.0.1.80, and I've been experiencing difficulties with opening my projects. I have been working on a project for a while now with no issues. There are multiple video and audio files used in this project