• Movie Studio

  2 answers, most recent on 9/9/2022

  [Closed] Movie studio 17 doesn't start
  Hallo, Sometimes movie studio starts up and works without errors. Next time nothing happens when you try to start the program. It concerns windows 11 and the latest version of movie suite studio 17 Does anyone have a solution for this?
• Other products

  3 answers, most recent on 3/30/2023

  RE: Mpeg4 codec required
  @Manfred-Geissler Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and
• SOUND FORGE

  4 answers, most recent on 11/2/2022

  Install failure for SOUND FORGE Audio Studio 16
  Hello, I have download the original link that came with the email (vegaspost20_dlm_z72jp2.exe). I have downloaded the trial link (soundforgeaudiostudio16_dlm_jep0bd.exe). Both versions give the following attached error.I have clicked ok multiple
• Other products

  One answer, on 2/11/2023

  [Closed] Vegas Pro 15 activation error inquiry purchased in 2018
  Vegas Pro 15 activation error inquiry purchased in 2018 As the title suggests, I purchased and used the Vegas Pro 15 suite version from Magix.com in 2018. However, after formatting the computer and reinstalling the program, the problem arose. It was
• SOUND FORGE

  One answer, on 10/23/2022

  Sound Forge 16 Audio Studio (64-bit) Will Not Install
  I purchased the Sony Vegas Pro pack which comes with Sound Forge 16 64-bit, but every time I try to do the installation transfer with all of my other programs, it says that an error occurred every time it gets to that program and to re-try the
• ACID

  26 answers, most recent on 5/13/2023

  RE: [Closed] Acid Pro 11
  @Fabrizio-Prest ACID 11 might work just fine with old projects. It depends on what you did exactly with them. This could also be a problem with file access like the error messages stated. Have you tried running ACID as administrator by right
• Movie Studio

  43 answers, most recent on 11/18/2022

  RE: Is MS 23 still the same terrible interface as they tried in MS 22?
    @browj2 Hi John. Thanks for that. That was what I was expecting. I think that choice needs removing. For you it just froze the program, Thankfully 🤞. For me it freezes my complete computer to the extent I can't shut it down except by physically
• SOUND FORGE

  8 answers, most recent on 12/7/2022

  RE: [Closed] Sound Forge Already Installed Error
  @Former user Welcome to the Magix user to user forums. Unfortunately, as you have found, the Windows Add/Remove Programs is far from perfect at ensuring that everything connected with a particular program is removed when an uninstall is run.
• SOUND FORGE

  2 answers, most recent on 11/20/2022

  Can't uninstall Sound Forge to reinstall it for new hardware
  After upgrading my PC components, I get an error -59 when I try to run Sound Forge 14. It seems to have something to do with the registration. I already deactivated my previous computer online, but I can't uninstall the program. I get: There is a
• SOUND FORGE

  23 answers, most recent on 10/15/2022

  I cannot update Sound Forge Audio Studio 15 or 16, or Music Maker 2023
  Hi, I've been using S F Audio Studio 15 & the newer version S F Audio16, plus the new Music Maker 2023, on my PC running Windows 10 for quite a while without any recent issues. However, I cannot update either program. When the update page opens
• ACID

  5 answers, most recent on 2/19/2023

  RE: I purchased the monthly subscription, got the email with the serial #
  @David-Saliba And it's showing a red X? Or are you getting a specific error code? The complete number should consist of P3 and six blocks of five digit numbers and hyphens between them. No invalid characters like invisible spaces. It could be that
• Movie Studio

  20 answers, most recent on 5/1/2023

  RE: upgrade
  Hello John, I've been using the vpx14 program with good success. The Travel Maps produced a travel map similar to the version which came with 2021 mep-premium. The vpx14 help file did explain all the travel-map features, but I produced a wmv file
• Movie Studio

  6 answers, most recent on 1/2/2023

  RE: wajy can't I get technical support from MAGIX??????
  @deskmate HI . . . . the conformation emails were blank except for the ticket #'s. . . . I believe that issue has been fixed. Thank you for the Crash Dump log - I have tidied up and removed all the duplicate an unnecessary data from the crash
• Video Pro X

  2 answers, most recent on 3/22/2023

  [Closed] GL Transitions always crash program
  Latest Vegas Edit (updated today, but was also doing it before todays update), RTX4080 12GB, 24 Core 13th Gen Intel, 64gb Ram, Windows 11 laptop I can't even open the transition window to GL Transitions now, and I have a project with a few of them
• SOUND FORGE

  One answer, on 8/27/2022

  "SOUND FORGE Audio Studio 15 Steam Edition" not starting
  I just bought "SOUND FORGE Audio Studio 15 Steam Edition" from steam for 30E. I downloaded and installed prgoram, but the program not starting: c:\program files \audiostudio150.exe the system cannot find the file specified error code 2   good laptop
• Movie Studio

  2 answers, most recent on 10/3/2022

  RE: How to access logfile
  @k9vet Hi The log file for burning in MEP 2020 is located, (IIRC), in C:\Users\UserName\AppData\Roaming\MAGIX\Program version\dbk.log. Error -5 is a generic error indicating that something tripped up the encoding process - depending on which step
• Movie Studio

  14 answers, most recent on 8/30/2022

  RE: error code-24
  One final note I can access the program and open it. The problem is I can't down load any of my video clips. I receive a message the clips must be modified to be down loaded. When I attempt the free modification I receive the error code 24 message.
• Web Designer

  One answer, on 3/7/2023

  RE: Publishing web page no longer working
  @Dennis-Martin Hi Has your hosting provider updated the FTP protocols required to upload? Assuming you are not using Xara Online then try changing the option shown below to FTPS if it is not already set. If the option is not available then
• Movie Studio

  6 answers, most recent on 3/31/2023

  RE: way to rollback "updates"? software now just randomly "hangs" renderin
  @Not-Applicable Hi . . . . Is there a way to roll back this super buggy software? . . . . Only by re-installing the previous version. What is the current version number and full name of the program with issues and what was the previous version
• Audio Cleaning Lab

  One answer, on 11/10/2022

  Reinstall sofware
  I have Audio Cleaning Lab 16 deluxe. When I tried to start it it failed with error 6. It has worked in the past, but I have not used it for about a year. The only change to my hardware is replacing a hard drive with an SSD drive. I then tried to
• Rescue Your Videotapes!

  5 answers, most recent on 11/21/2022

  RE: Komprimerade inspelningsapp
  @Roland-Gustafsson Hi, Hej Kan du lägga upp en skärmdump av programmet och felmeddelandet. Vilket är versionsnumret på Rescue your videoband som finns under Hjälp, Om.... ? Spelas video och ljud upp korrekt i förhandsgranskningsskärmen innan du
• Music Maker

  5 answers, most recent on 2/18/2023

  RE: Midi pitch bend adjustment
  Ok thanks for the help, I downloaded and attempted to load the ytl file but unfortunately it pops up with a file not found error. I'm definitely not used to this program. I see the midi and layer settings off to the left side but I don't know how to
• Movie Studio

  4 answers, most recent on 11/20/2022

  Path not found error when opening music files
  Using Movie Edit Pro Premium 2021, 20.0.1.80 (I lost my 21.x version on the reinstall of the software, but that version had the same issue, hence the reinstall) on Windows 10 Version 21H2 (OS Build 19044.2130). When trying to open supporting a music
• Music Maker

  22 answers, most recent on 11/14/2022

  RE: Trying to log on to the Magix Store from within Magix Music Maker 23
  @Johnhhh Hi . . . . Microsoft smart screen options all off. . . . installation file keeps saying:- An error occured during communication. Please check your internet connection. . . . . If you are using Edge as your browser, try a different browser