Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Yes, I get that the email address for Magix is buried in those two locations on the web site when it should be 1 click from the main page of your site.. aka like most sites, you can click on "Contact Us" and you can find phone numbers, emails and

Music Maker

22 answers, most recent on 11/30/2021

RE: magic music premium 2022 version

I think I know what happened.My 2021 version was somehow upgraded to the 2022 version when I purchased and installed it on a new PC in early November, as my interface changed from the "older" interface to the "new opening page" you show in the

Music Maker

9 answers, most recent on 11/29/2021

RE: Reinstalling Music Maker Premium 2021 over Music Maker 2022 Free

@Philip-J Humble Bundle and Fanatical have two or three Magix software sales per year where you can get about four or five (older) programs in a bundle for a very cheap price. There is a bundle available right now at

Music Maker

9 answers, most recent on 11/29/2021

RE: Reinstalling Music Maker Premium 2021 over Music Maker 2022 Free

You are right the loop packs have become very expensive. I have about 20 soundpools and they cost me very little. At present they are quite cheap in the Black Friday sale and reduced priced sales are not rare. The regular Humble and Fanatical bundle

Other products

11 answers, most recent on 11/28/2021

RE: activation code

@M-Phil2977 Ask Best Buy for a refund as they are responsible for the sale. Magix will have no record of it. You are not the first person to have trouble with Best Buy over this. Ray.

SOUND FORGE

13 answers, most recent on 11/27/2021

RE: wont accept my serial says already used

According to the Magix MM webpage, "Music Maker 2022 Premium Edition, does include Sound Forge Audio Studio-12.. which should have it's own unique serial code. If you did not receive the serial code, contact sales@magix.net

SOUND FORGE

One answer, on 11/26/2021

RE: Sound Forge Audio Studio 15

@Caesar-Cantu Please remove all your serial numbers by editing your post. This is a public forum and everyone can see them. You can contact sales support at infoservice@magix.net or shop@magix.net to get a refund.

Samplitude

3 answers, most recent on 11/26/2021

RE: Melodyne in Samplitude Music Studio 2020

@denny7794 Contact sales support at infoservice@magix.net and ask them for help

Video Pro X

2 answers, most recent on 11/25/2021

RE: I was charged for a program i didnt recieve

@Ayala-Levi Hi. You will need to contact Magix at sales@magix.net or infoservice@magix.net with complete details of your transaction. Ray.

Movie Studio

8 answers, most recent on 11/25/2021

RE: Audio Mixing Question

@jak.willis Hi Jack. They can't, and believe me some sounds are not reproduced on some sets but the sound is mixed on Studio monitors not headphones in as neutral a sound environment as possible. Studio control rooms tend not to have reflective

Movie Studio

8 answers, most recent on 11/25/2021

RE: Audio Mixing Question

@jak.willis Hi Jack. They can't, and believe me some sounds are not reproduced on some sets but the sound is mixed on Studio monitors not headphones in as neutral a sound environment as possible. Studio control rooms tend not to have reflective

Movie Studio

3 answers, most recent on 11/23/2021

RE: Createdxgifactory2 could not be located

@jplafontaine You will have to ask sales@magix.info You will a need a new activation code from them as well. Ray.

SOUND FORGE

2 answers, most recent on 11/23/2021

RE: Unable to complete registration Error -14

Which version of SF? Read the 'Sticky' at the head for the main Sound Forge forum page. Confirm you are using the serial number matching the program. for instance, If you purchased Sound Forge Audio Studio, the serial code will not work for Sound

SOUND FORGE

One answer, on 11/23/2021

RE: Inquiry : activation code

@Jeffrey-Ruzgal Hello! This is just a user forum. Here is no Magix staff, but we can try and help you. If you start the program for the first time you are asked to enter a serial number or to register for a trial period. If you select the trial

Music Maker

22 answers, most recent on 11/30/2021

RE: magic music premium 2022 version

@MANOLIS-FRAGAKIS Hello! Here is just a user forum and no Magix staff but we can try to help you. If your order confirmation e-mail is not in your spam folder you can try to contact sales support at shop@magix.net or

SOUND FORGE

4 answers, most recent on 11/21/2021

RE: Where is the noice reduction?

iZotope always has holiday sales, RX Elements has manual and auto de-noise. de-click and de-clip,It is also included with SF Pro-15 . An upgrade from AS to SFP is probably the same or less $$ than purchasing RX Elements. SFP also includes the legacy

SOUND FORGE

One answer, on 11/19/2021

RE: don't keep my card on my account

@james-thomas6487 Please contact sales@magix.net or infoservice@magix.net for help

Music Maker

4 answers, most recent on 11/18/2021

RE: Installation Music Maker Premium 2022

@SPENCER-GALVIN It's not Sound Forge doing this, it's Windows. Microsoft regularly increases the security mechanisms with updates which breaks Magix' download manager. In my opinion Magix should offer direct download links. The download manager just

Music Maker

One answer, on 11/18/2021

RE: can any let me how to contact support

@Vinod-KumarP You can contact sales support at infoservice@magix.net or technical support by creating a ticket. Here is explained how you do it: https://www.magix.info/us/support/article/how-do-i-contact-technical-support--1513/

SOUND FORGE

2 answers, most recent on 11/17/2021

RE: I have tried several times to register the trial Sound Forge 15

@Michael-Glasser5684 The trial number will not show up in your account. You just get it via e-mail and enter it in your software. Didn't that work? Are you getting an error message? There is no phone support by Magix for Sound Forge users. So I'm

Off topic

One answer, on 11/17/2021

[Closed] Disappointing: Magix Support

Hello there, I hope this finds you well. I completed the online survey and found infoservice@magix.net there; I received the following notice moments later. >>>"Thank you for your mail. Unfortunately, we can't process your request, since

Audio Cleaning Lab

5 answers, most recent on 11/17/2021

RE: Error code: -14 when attempting to activate Audio Cleaning Lab

Hello, I guess the problem solved itself. BUT...I have to 'authenticate' every time I have opened the software. Perhaps the 'sale.' transaction was out of synch with the auto e-mail server. i.e. they sent the approved serial number before the

Music Maker

One answer, on 11/15/2021

RE: Soundproof refund

@Reuben-K Hello, Welcome Contact sales at infoservice@magix.net Stephen Forum Moderator

Samplitude

4 answers, most recent on 11/15/2021

RE: Updating to newer versions with actual physical discs

@BJR Yes, Magix sends a lot of advertisements and constantly has sales that are "only valid for a couple of days". It it's annoying but you can just ignore them. If everything runs fine for you I wouldn't suggest to upgrade. If you put software in