Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Been using this version of ACL since 2016. Currently installed on windows 10 laptop. Haven't used ACL for about a month. Start it up today and loads but a message flashes up for an instant, too fast for me to see, before ACL crashes. Have done

ACID

39 answers, most recent on 12/25/2020

RE: [Solved] 10.0.4 Software Update causing Unmanaged Exception 0xc0000005 Crash

@Amadeo-Acqua Nice! Here it is for people to see: Amadeo-Acqua wrote on 10/30/2020, 11:30 PM I have Acid Pro 10, updated yesterday and now get this exception and auto close crash ACID ProVersion 10.0.4 (Build 29) 64-bitException 0xC0000005 (access

ACID

39 answers, most recent on 12/25/2020

[Solved] 10.0.4 Software Update causing Unmanaged Exception 0xc0000005 Crash

Acid was working perfectly fine until I got the notification to update to 10.0.4 and installed it. Now, it crashed every time I start it up with the Unmanaged Exception 0xc0000005 error. How do I revert back to 10.0.3? I uninstalled it and attempted

Movie Studio

21 answers, most recent on 10/9/2020

RE: [Solved] Many effects aren't working. Movie Templates causing program crash.

Hi Ray, John and everyone else that has an interest, I was just showing the folders that had installed after trying to launch from the templates tab. It was launching from the templates tab that was causing the program crashes. It was just a by the

Movie Studio

21 answers, most recent on 10/9/2020

[Solved] Many effects aren't working. Movie Templates causing program crash.

Hello, I've recently purchased MEP-premium, I'm new to video editing so have been following the tutorials on this website and trying a few things myself. I've spent a good few frustrated hours trying to get effects to work on a .mp4 file, tried

Video Pro X

6 answers, most recent on 9/16/2020

[Solved] Constant program lock out, destroying my will to live.

Hello, Today Video Pro X started to constantly lock up. The software ceases to respond, no items can be clicked on. I must force shutdown via ctrl+alt+del. This occurs regardless of project, or even if no project is loaded typically within about two

Photostory

One answer, on 9/10/2020

[Solved] Photostory crash after adding raindeer to collage missing days work

I constantly saved my project files yet all my work from today is gone when I open the project back up. Even the back up file is from yesterday. I see a file I was working on that seems to have the right time but I cannot open it up. Help!

Off topic

6 answers, most recent on 8/29/2020

[Solved] customer service

does customer service exist...My computer crashed and I am rebuilding...I have a Serial Number for a product I purchased, it is not listed in my software list and when I try to register the serial number, I am refused, I have the original email with

ACID

One answer, on 8/22/2020

[Solved] Beatmapper in Acid Pro 9 No sound at all

Hello all. I'm using Acid Pro 9.x and everything has been working fine until now. I am attempting to beatmap a track but there is no output to hear the music. I can see the waveform and possibly map it this way, but why cant I hear it? It plays just

ACID

2 answers, most recent on 7/15/2020

[Solved] Acid Pro 10 plug-in scanning causes crash on start-up

I updated my Acid Pro Next to Acid Pro 10. It worked except for some plug-ins. After setting the plug-in scanner to scan the entire C (boot) drive, the program crashes when loading while scanning VST plug-ins. Is there a way to stop VST scanning

Music Maker

3 answers, most recent on 10/30/2020

RE: [Solved] Brand New Music Maker Premium Install

I never have to log in once after I've done it first time. I suspect it's something to do with your computer rather than Music Maker as it has happened in different versions and no one else is reporting the problem. Magix Low latency is an ASIO

ACID

12 answers, most recent on 7/7/2020

[Solved] Acid Pro 9.0.3 Crashes when loading a project from an older version

I have many versions of acid pro and they dont have this problem I Mainly use acid pro 7 but sometimes i need the updated elastique stretching so i use acid pro 9 and i sometimes need to make whole projects with it. and it sometimes crashes from

Movie Studio

12 answers, most recent on 6/15/2020

RE: [Solved] Magix freezes when going to Program Settings

@CubeAce @johnebaker Hi all, Thank you very much for your advice. I finally got it fixed. I could not find out what the issue was in the end, but a complete reinstall (using the mentioned revo uninstaller) did the trick. I can now access program

SOUND FORGE

2 answers, most recent on 5/27/2020

[Solved] Sound Forge Pro 13 crash whenever I open a .wav file

I don't know what caused this to start happening but I can no longer open .wav files in Sound Forge Pro 13. Any .wav file I try to open results in Sound Forge immediately crashing. I uninistalled and reinstalled it and that did not help. I'm running

ACID

7 answers, most recent on 5/12/2020

RE: [Solved] blue screen crash

So i reinstalled my focusrite saffire again to see if this would work ie process of elimination and during install it came up with firmware update,didnt before/this has now worked and dare i say it 10 for now is very stable and working,no blue

Samplitude

4 answers, most recent on 5/4/2020

[Solved] Refund request is not replied

Hi, I bought the Samplitude X5 Suite on 29th April, having multiple crashes and strange error messages I decided to ask for a refund. It's been less than a week since I bought the software, I tried to contact several MAgix departments ( including

ACID

7 answers, most recent on 5/12/2020

[Solved] blue screen crash

Are many any other people getting this on acid 10 and next ? crashes my pc quite often during and closing or recording projects?i know of a few others so its a magix software issue im guessing.i have the very latest windows updates

Music Maker

5 answers, most recent on 4/22/2020

RE: [Solved] On one specific project I can't hear the instruments

I've found the answer. It looks like the instrument editor crashed in some way. I'll attach a screenshot. To fix it I just opened the MIDI editor then opened the instrument editor. Then I was able to reset it by selecting the instrument type.

Movie Studio

21 answers, most recent on 4/19/2020

[Solved] downloadable ver. Movie Edit Pro 17 Plus

My Wdws 7 PC crashed and my new Wdws 10 doesn't recognize my CD when installed in the drive. So can't load it via CD. No avail version to download on MAGIX site, and was hoping someone out there might have a link as to where I might be able to

Movie Studio

24 answers, most recent on 4/14/2020

RE: [Solved] Movie Edit Pro 2016 intant crash on startup

@Anthony-Andrianos To find out exactly where the issue is, with MEP closed, use Windows Explorer and the the following into the address bar %appdata%\Magix, as shown below, then press Enter In the right pane scroll down to the folder

Music Maker

One answer, on 4/7/2020

[Solved] Soundcard need for magix performance?

I have an issue now, ones i start using instruments on magix, program crashes instantly. is it because i use the motherboards sound card and i just need to buy a sound card? i mean after using the instruments like piano etc after 2-3 minutes it

Music Maker

11 answers, most recent on 4/4/2020

[Solved] Missing Vita

I've been using your excellent Music Maker software for a while now - more than a few years :). I just upgraded again to MM Plus. A recent crash on my main PC meant I had to reinstall everything again - luckily I'd backed-up my soundpools and other

Movie Studio

24 answers, most recent on 4/14/2020

[Solved] Movie Edit Pro 2016 intant crash on startup

The window of the program will open for a few seconds and then it will instantly crash sending the attached message I have uninstalled and reinstalled the program 3 times already and I get the same result I am using windows 10 with a very decent

ACID

2 answers, most recent on 3/4/2020

RE: [Solved] 64-bit Acid Pro 9 and 10 fault in winmmbase.dll during audio recording

** Update - with solution ** Unfortunately I continued to have the problem with the winmmbase.dll crashing even 32 bit Acid Pro 9 (it worked for a night, then started faulting again). Tonight I uninstalled all of the Acid Pro instances I had