• Photostory

  4 answers, most recent on 8/23/2022

  Can't communicate with server to activate after 2022 patch installed.
  Running Windows 11 with Photostory Deluxe 2022. Opened it up for a new project and it said there was a product update. After downloading and installing the patch, it required me to activate and register the product again. A box pops up and says it
• ACID

  5 answers, most recent on 5/14/2023

  RE: Acid Pro 10 - Updates installed, now requires but will not re-register
  Thank you guys, I'm still working on it - online it is registered w/ serial, same comp name, last update feb. - Acid program is requesting serial for online registration like a new install, (at start the 'welcome' box) but "cannot access
• Web Designer

  One answer, on 8/24/2022

  RE: Unable to download, check internet connection
  @Ron-Lauinger Hi and welcome to the forum. Check the following Internet options are on as shown below: and that you Firewall, this may be in your antivirus program, is not blocking the program from accessing the Internet - you may have to allow
• Other products

  One answer, on 8/2/2022

  [Closed] I can't activate Vegas Pro 17.0 (Build 455) on Windows 11 Pro
  I can't activate Vegas Pro 17.0 (Build 455) on Windows 11 Pro. I'm connected to the Internet and my firewall is off, and I'm still getting a message "An online connection could not be established."
• Music Maker

  4 answers, most recent on 8/1/2022

  RE: Technical Difficulties
  @David-Barselow Try the usual, like opening the program settings and clicking on the button to clean up the store. It's also possible that Magix servers are not online but I cannot verify this. I did that already Like I was explaining in a few post
• ACID

  11 answers, most recent on 8/9/2022

  RE: No piano roll in acid studio 11
  @tuef - to save you the effort following my previous response. I have installed AMS11, and you're right, the piano roll does not exist within the clip properties window, and the dll is missing. This is a shame as the online help talks a lot about
• Samplitude

  3 answers, most recent on 9/30/2022

  RE: Analyzer
  @Sidiano  Utilisez-vous Samplitude Pro X ou Samplitude Music Studio ?  Je n'utilise pas Fabfilter et je n'ai pas la dernière version de Samplitude, je ne peux donc pas vérifier si ce problème est causé par la dernière mise à jour.  Si vous utilisez
• Video Pro X

  36 answers, most recent on 12/2/2022

  RE: Video Pro X14 lags/freezes on Move or Resize, even when run as Admin
  @johnebaker As you advised, I have submitted a support request to Magix, as follows: For the past 8 months, VPX has been malfunctioning so much that it is barely usable. Can you please help me fix this problem? When I try to move or resize a jpg
• ACID

  8 answers, most recent on 11/13/2022

  RE: Can I upgrade from Acid Music Studio to Acid music pro???
  >>...since Magix support is basically unobtainable. >Why do you say that? Did you try?  I did, for weeks now. I initially opened a ticket to find out about midi sync and emailed info@ sales@ and support@ both via their ticket system and
• Photo & Graphic Designer

  4 answers, most recent on 10/7/2022

  RE: Upgrades
  @William-Collins Hi William, You have the Update Service: With the Update Service you will receive one full year of new features and updates for free, which can be used indefinitely. If you reinstall the program after one year, you will have access
• Video Pro X

  42 answers, most recent on 9/25/2022

  RE: Question regarding video upscaling
  @jak.willis Hi Jak. UK TV Drama is owned by BBC Studios, the commercial arm of the BBC, hence their content on the channel. I can't vouch for what ITV does with it's programs but I suspect similar treatment of their content would be perfromed. I
• Other products

  2 answers, most recent on 9/17/2022

  Register and get online
  Email Removed by Moderator tor. 15. sep. 15.39 (for 2 dage siden) til Magix Thanks for your help to get registered.   But i cannot come into the program and work with it. What could be the problem ??   Den tor. 15. sep. 2022 kl. 15.34 skrev Magix
• Other products

  One answer, on 8/8/2022

  RE: [Closed] video stabilization
  @Paul-Steen Since your only previous post to this forum was about Vegas Pro 18, I wonder whether you are asking about Vegas Pro 19? If so, the advice you were given in that earlier post still applies now; this is NOT the Vegas products forum. Please
• Video Pro X

  36 answers, most recent on 12/2/2022

  RE: Video Pro X14 lags/freezes on Move or Resize, even when run as Admin
  No Magix tech support yet! @johnebaker  On Nov 22, as you advised, I submitted my support request to Magix by completing the form on their website. Immediately, I received an auto-response email with this ticket number: Removed by Moderator, but the
• Music Maker

  6 answers, most recent on 12/27/2022

  RE: (FIXED) Upgraded from MM 2022 Prem to 2023 Prem. Slow Response
  Update: Have tried the following versions with the same issues on now 4 computers in the house (was going to buy more copies for wife and daughter while on sale but holding off now) and also tried running them in safe mode as well. The only one that
• Web Designer

  One answer, on 7/31/2022

  How do I update my Xara website?
  I want the content on my Xara website to change daily, but how do I update the website when I've made changes? There is an update button in my webspace in Xara Online, but when I select the pages I've updated and click on that button, nothing
• SOUND FORGE

  13 answers, most recent on 10/20/2022

  RE: "An error occurred while creating the media file. There is no license"
  @Jeff-Edwards Welcome to the Magix user to user forums. Is your computer connected to the Internet? I believe SF needs to periodically go online to the Magix servers to check the status of your licence. If it is connected but you still receive this
• Web Designer

  One answer, on 8/10/2022

  RE: Will Xara 19 Premium Work on Windows 7 x64? ...
  @Cfguy Hi . . . . Xara website says version 19 Premium is only for Windows 10 or 11 . . . . Has anyone tried installing Xara 19 Premium on a Windows 7 x64 system The attempt to install on Window 7, while it may be possible there are likely to be
• Web Designer

  One answer, on 8/10/2022

  Will Xara 19 Premium Work on Windows 7 x64? ...
  Hi Everyone, I am new to the forum. I purchased Xara Web Designer Premium 16 a few years ago any never had time to install it or do anything with it. Now I would like to design and post a website, and have gotten promotional emails from Magix since
• Off topic

  3 answers, most recent on 7/19/2022

  RE: [Closed] Delate account
  @Tom-Tom5985 Hello, welcome For Magix account go to your profile, settings, delete account. For Magix onlineworld see instructions here. Stephen Forum Moderator
• Video Pro X

  25 answers, most recent on 8/3/2022

  RE: DVD edit page very small text
  @sjmackinder Having changed my screen resolution to 1920x1080 this completely alters the main edit screen so that all the windows are huge and unusable although the DVD edit window is perfect Bummer. There must be a reason for it though. As you
• Music Maker

  6 answers, most recent on 1/6/2023

  RE: Beatbox was working via Scarlett 8i88 Aud.Int, now not wroking at all
  Hi, thanks for your responses. Unfortunately, no solution. Let me address the replies: 1. SP: There is no "Focusrite ASIO" option. In the top tool bar, next to the little house icon, there is a cog. I click on that cog and it takes me to the
• SOUND FORGE

  One answer, on 7/23/2022

  Error 14 - Serial No. Already in Use - Going Crazy!
  I purchased Vegas Pro 19 via Vegas 365 online as well as Sound Forge 14. Vegas Pro installed and runs no problem but Sound Forge keeps giving me the Error -14 telling me that the Serial No. specifically for Sound Forge is already in use and can not
• Off topic

  2 answers, most recent on 8/4/2022

  RE: payment screw up
  @Ronald-Matt Welcome to the Magix user to user forums, so not a contact for any Magix staff. Also, since this is a public forum you should never post personal data, like your home and email addresses. Hence I have edited your post. First, let me