• Music Maker

  6 answers, most recent on 9/3/2024

  RE: soundpools that were purchased no longer exist after upgrade
  @Jerome-Trutmann If you visit Producerplanet.com and log in with your Magix e-mail address and password, can't you see the Soundpools under 'My Products'? Make sure you use the exact same email and password you used back in 2019. Don't use a new
• Off topic

  3 answers, most recent on 8/1/2024

  RE: [Closed] Active Fourm
  I don't have the option to register or download my Samplitude pro x 3 suite on my new computer and i'm using Windows 11 pro
• Video Pro X

  One answer, on 1/4/2026

  [Closed] Render Output Options Missing in Vegas Pro 23
  I previously have used Vegas Pro versions 15 and 19 and there are multiple render options including (among many others) MainConcept MPEG-1, Sony AVC/MVC, and many more render formats including 720p and 1080p. Considering upgrading to version 23 and
• SOUND FORGE

  One answer, on 7/17/2024

  Wrong program downloaded
  I have paid for and downloaded "Sound Forge Audio Studio 17" using "soundforgeaudiostudio17_dlm.eh0pxa.exe" and what I got was "Music Maker 2024." Is there some kind of error or am I just missing something? Also, how do I get a refund for this
• Movie Studio

  52 answers, most recent on 3/8/2025

  RE: Update
  If there were a way to go back to a previous build, that would work until things are fixed with the current build. This is one area where Magix should have this available. In the Vegas forum, you can always go back to a previous version by
• Movie Studio

  3 answers, most recent on 5/31/2024

  RE: Downloads not showing
  @Paul-McGowan Hi After the Extra Content is downloaded did the installers run and complete the installation? You may have been prompted to give permission for the installs. If installed correctly you should see this indicated in the content
• SOUND FORGE

  2 answers, most recent on 4/24/2025

  RE: Sound Forge 7.0
  @Dennis-Garcia Visit Magix.com and use your old Sony login credentials (e-mail and password) to access your user account. There you should be able to download the installer. If this doesn't work you could get an external USB disk drive. I think they
• Rescue Your Videotapes!

  4 answers, most recent on 12/10/2024

  RE: Converter driver install problem
  @rookyl Hi Try downloading and installing the latest Premium driver for the K0067 USB capture device from here. HTH John EBForum Moderator
• SOUND FORGE

  One answer, on 5/8/2026

  RE: SF 18 - Plug in chainer weirdness
  Hi @Colin-Taber, I do not have those particular plug-ins to test. Do other plug-ins and plug-in formats exhibit similar behavior. Unfortunately, Sound Forge has always had issues with Waves plug-ins.You may want to try the BorisFX trial version of
• Music Maker

  3 answers, most recent on 1/25/2023

  RE: [Solved] MUSIC MAKER 2023 PREMIUM - Cant find included soundpools that i chose
  @Mikael-Svensson Hi Which Soundpools and Collection did you select? Once purchased the items did you follow the next step to download and install the items - as shown in this tutorial John EBForum Moderator
• Movie Studio

  2 answers, most recent on 5/8/2024

  Cannot download "MPEG-2-CODEC (MainConcept) to allow capture from HDV
  I am trying to evaluate Movie Studio for my Sony HDV handy cam, model HDR-FX7. It says to download MPEG-2-CODEC but fails to do so, due to licening restrictions. Is this just an issue with the evaluation version?
• Movie Studio

  One answer, on 3/11/2025

  [Closed] Vegas no longer opens
  Hi there can you help me? Magix hasn't responded to my support request and it's been 2 weeks. I upgraded to Windows 11 and now my Vegas 17 won't open. I also tried to download a new version of Vegas Pro that says it works with Windows 11 but it
• Music Maker

  7 answers, most recent on 9/28/2025

  RE: MM2026 34.0.0.6 VST instruments causing severe audio problems
  Un par de cosas que añadir... Tanto la CPU como la tarjeta gráfica parecen tener unos 10 años. No digo que esa sea la raíz del problema, pero probablemente no ayude. Los VST suelen requerir mucho procesamiento y Music Maker nunca ha sido realmente
• Samplitude

  One answer, on 3/28/2023

  [Solved] No English Download for Samplitude Pro x5
  Hello, I bought the humble bundle and was registering my products on the website, but when I went to register samplitude it didn't give me the option for an english version.As you can see it gives me German, Spanish, French, Italian, and whatever II
• Photostory

  53 answers, most recent on 4/2/2024

  RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
  i have no idea what an iso file is? there is an mp4 of the whole thing stored in my video file. not sure how it got there. maybe that's what export does. is that an iso file? i was going to download the imgburn but on the page there are 4 downloads
• Music Maker

  One answer, on 4/30/2024

  RE: i bought music maker premium and i don't have any soundpol there. It i
  @milan-t Po zadání sériového čísla byste měli být schopni stáhnout všechny zahrnuté Soundpooly na interní kartě stahování v aplikaci Music Maker.     After entering your serial number you should be able to download all included Soundpools in the
• Movie Studio

  6 answers, most recent on 2/6/2023

  [Solved] Looking for Dark Clouds.MOV
  I am using MEP v20.0.1.80 to re-edit a movie project I made in 2020, with an older version of MEP. In the original I used a background called Dark Clouds.mov, but I can no longer find this file with this version of MEP. Is this a file I can download
• SOUND FORGE

  2 answers, most recent on 11/3/2022

  [Solved] SF Studio 16 installer fails
  soundforgeaudiostudio16_dlm_jep0bd.exe 64 bit trys to download but repeatedly fails. 32bit downloads fine. system is 16 processor AMD with >1gbe download speeds.
• SOUND FORGE

  9 answers, most recent on 7/1/2024

  RE: Sound Forge Pro 11
  Yes but that is not necessarily the one I used when i originally bought SoundForge. I have kept upgrading over the years but that is the email I log into my account that shows SoundForge Pro 11, serial number and registration date. Do I have to
• Movie Studio

  2 answers, most recent on 4/29/2024

  RE: Magix Movei Edit Pro Plus needs Quick Time player
  @colinmeth Hi. The old version of QuickTime can still work and is here. Or you can download QuickTime Alternative. Ray.
• ACID

  One answer, on 10/21/2024

  RE: Where are the loops? Download item on Help menu is greyed out.
  @Andy-Douglass You can download free loops from the official store, if you sort by price: https://producerplanet.com/us/audio/loops-samples-250/?label[]=magix&sort=price_asc Besides that, the trial doesn't come with any additional content.
• Off topic

  One answer, on 3/3/2024

  Reloading software on new PC
  Old computer died. Bought a new one and downloaded all my products. They loaded fine but won't open. They are showing as applications, but every time I go to open them, it prompts me to download again, and then says that they are already downloaded.
• Photostory

  2 answers, most recent on 12/23/2024

  RE: Magix photostorey delux 2014 unable to re-install
  @Siraj-Shah Hello Siraj, Here is an addition to Jeff's answer. Magix Photostory 2014 from 2013 with a P2 serial number can no longer be downloaded from the Magix servers. I have tried to download the installation program via My account / My
• Movie Studio

  4 answers, most recent on 8/17/2025

  RE: Align other audio tabs to this track
  @gerard-vieules Hi The manual is available for download under Help in the program. As @AAProds has commented, sometimes the audio alignment 'misses', often due to a low volume level or background noise. There are a series of tutorials listed here,