• SOUND FORGE

  164 answers, most recent on 9/27/2023

  RE: Feedback on SOUND FORGE Pro 16
  Hello everybody. I am Erik, the Product Manager for SoundForge. I like to say thank you for your great feedback. We have taken all that into the development team and already fixed most of the issues. We will release a hotfix update in about 3 -4
• SOUND FORGE

  164 answers, most recent on 9/27/2023

  RE: Feedback on SOUND FORGE Pro 16
  Hello everybody. I am Erik, the Product Manager for SoundForge. I like to say thank you for your great feedback. We have taken all that into the development team and already fixed most of the issues. We will release a hotfix update in about 3 -4
• Music Maker

  7 answers, most recent on 3/24/2022

  Cannot continue with installation of new patch
  HelloPlease could someone assist. I have just started to install the new patch (30.0.5.47) and can not proceed further than this message I am receiving. I have nothing else open or running besides MMM and clicking "retry" does not let me
• Music Maker

  11 answers, most recent on 4/19/2022

  RE: New Update for MAGIX Music Maker 2022 | Version 30.0.5.47
  Previous version was stable and settled for me. My impressions of the update are not good so far. Beatbox sometimes opens detached and wrong size/place etc, have a message saying "Upgrade to Beatbox Pro" but have already got Premium. The big
• Other products

  One answer, on 3/20/2022

  RE: Emergency support
  @richardspencer007 These are user to user forums so not a contact for any Magix staff and personal data, like email and home addresses and phone numbers should never be posted to a public forum like this one. Hence I have edited your post. In a
• Movie Studio

  179 answers, most recent on 4/16/2022

  RE: Video Pro X12
  @browj2 Thanks for your additional insight! Mercalli was a big driver in my decision to jump on the deal too. I didn't need another NLE, but I have found that I really like VPX. In that regard, the HB model seems to work pretty well for the
• Movie Studio

  179 answers, most recent on 4/16/2022

  RE: Video Pro X12
  The Humble Bundle is expiring in 5 days and they are still advertising proDAD Mercalli V5 Suite to be included. In the meantime we are all still waiting more than 2 weeks for our support tickets that the issue with the missing Mercalli V5 Suite will
• Movie Studio

  11 answers, most recent on 3/31/2022

  RE: Movie Studio 2022
  Hi Jeff, I have a license for the “NewBlue Supreme Package” (which is a legacy package containing "New Blue Essentials") and the plugins seem to work perfectly in Movie Studio 2022, however, I get the red across when any of the “NewBlue Essentials”
• Xara Designer Pro

  14 answers, most recent on 3/18/2022

  RE: Update Not Working
  Hello again, we can confirm that problem described has been fixed. Please do not hesitate to contact us, if there are further issues. Kind regards,MAGIX Team
• SOUND FORGE

  8 answers, most recent on 3/16/2022

  RE: Sound Forge 13 - Cross fading question
  I am not sure what you mean @Clint.Beachwood, but try disabling events auto x-fade. "Options> Event> Automatic Crossfade" Yellow markers? Some kind of error maybe. Do they go away when reverting to the normal edit tool?
• Other products

  7 answers, most recent on 3/12/2022

  RE: Independence Standalone on Mac-OS - location of VST Plug-Ins folder
  Thanks for the quick response SP. From what you say, Independence does NOT recognise the VST3 format so I should restrict myself to using VST (aka VST2). Further, Indie only likes the 64-bit version of a VST2 plug-in NOT a 32-bit. I have my VST2
• Movie Studio

  179 answers, most recent on 4/16/2022

  RE: Video Pro X12
  One more "head's up" on this HumbleBundle package. The included FXhome Ignite Keying & Flares appears to be tied to Video Pro X, possibly only to version 12. It doesn't load on any of my other NLE's.   As a test, I just opened up Movie Edit
• Movie Studio

  24 answers, most recent on 3/10/2022

  RE: MEP 2022 partially installed. TitlerPro7, illum not working
  Hi, I thought I was the only one having problems with installation due to my scant knowledge but now after reading so many posts with different problems each, I feel relieved. When I thought that everything was fine after a "successful installation,
• Movie Studio

  26 answers, most recent on 3/12/2022

  RE: Movie Studio 18 - Adding effect to entire track
  @John-Corda Hi . . . . The Vegas Edit package with Vegas Pro 19 is where I will be heading. . . . In that case the Vegas products have their own forum see the Important Posts here. If you have not seen it, there is a comparison chart here for the
• Movie Studio

  26 answers, most recent on 3/12/2022

  RE: Movie Studio 18 - Adding effect to entire track
  @John-Corda Hi and welcome to the user to user forums. Does your current NLE support this? I am curious as I would have thought the processing power needed for such a function would be enormous (even at the HD resolutions you seem to be using) and
• Movie Studio

  25 answers, most recent on 3/9/2022

  RE: Fades quit working suddenly, error messages trying to re-install app
  @Roger-Lewis Hi . . . . Intel i5-2500. . . . mpeg4 1080 full HD at 29.97 frame rate. . . . The video did not actually fade out, it just kind of blinked out at the end of the fade with some lines showing through the video.. . . I suspect the latest
• Photostory

  5 answers, most recent on 3/8/2022

  RE: Crashes or won't run
  @Adam-Taylor Exactly which version of PS do you have? The latest is 21.0.2.115 which is certified to run under Win 11. I doubt very much that any earlier version is similarly certified. If you do have that latest version I think you need to create a
• Movie Studio

  25 answers, most recent on 3/9/2022

  Fades quit working suddenly, error messages trying to re-install app
  I use MAGIX Movie Edit Pro Premium 2022 on Windows 10. I just updated it on March 1st I think. Might have been the 2nd or 3rd, but it's the most recent update either way. I had a project near completion, and when I went back into it the fades quit
• ACID

  8 answers, most recent on 12/11/2022

  RE: Acid Pro 10 Suite continually crashes and freezes
  @sheppo, I think it's very kind of you to mention all the work arounds. There are a number more that others have posted. However, for all the post about work arounds isn't it really upon Magix to actually fix their own software. After all they sell
• Movie Studio

  179 answers, most recent on 4/16/2022

  RE: Video Pro X12
  BUT for me, NBFX TotalFX 7, Titler Pro 7 just doesn't work well with the software. Maybe I am doing something wrong. @Reyfox I just did a basic test of NB Titler Pro 7 (OFX) in VP X12, and it appears to be working fine. I added a dynamic intro
• SOUND FORGE

  3 answers, most recent on 3/4/2022

  RE: closed session and cant retrieve audio
  I just upgraded to 16, Does that mean you recorded the audio on a previous version of SF or something else? It would have a <.tmp> file extension.. If it is not there, try Recuva or another file recovery app,. If you just closed Sound Forge
• Movie Studio

  179 answers, most recent on 4/16/2022

  RE: Video Pro X12
  @Reyfox 100% agree! It's been very stable for me and has great additional effect options. It's an awesome compliment to VEGAS Pro 19 too, for when I don't really need the additional functions. I haven't messed with TP7 in VP X12 yet, but I will, and
• Movie Studio

  8 answers, most recent on 3/4/2022

  RE: Where is old video stabilization?
  In reply to Kemeshang, MEP can handle a plethora of frame rates. For example I can edit digitized 8mm movies which are shot at 16fps. Often MEP will show 23.98 as the frame rate when it is really 23.976 which is supposed to be exactly 240000/1001.
• Movie Studio

  29 answers, most recent on 3/22/2022

  RE: Making Blu-rays with MEP - any tutorials?
  I have a full version. I tried the deactivate/reactivate-trick, but it didn't help - I still can't activate Blu-ray. But the reactivation of MEP was easy - I did it as non-admin and with antivirus on. Can we deduce, that if I can activate MEP like