Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Hi all, I haven't plugged in the computer yet. I just spent some time looking at 4K monitors at my wife's suggestion. Here is one that is not expensive, on sale, and looks like it would be much better than what I have. LG UltraFind 27" 4K Ultra HD

SOUND FORGE

6 answers, most recent on 11/9/2021

RE: Invalid the serial number, can't not activate

@Dieu-Phap You can contact sales support at infoservice@magix.net or shop@magix.net and ask them for a new serial number or help.

Samplitude

One answer, on 11/6/2021

RE: Pro6 upgrade to Pro X6 Suite

@Edward-Akhmetchine I would suggest you ask sales support at infoservice@magix.net.

SOUND FORGE

One answer, on 11/1/2021

RE: I've had Sound Forge for years! and worked great

This is a users community @RHONDA-HARFORD, you can request a support ticket from Magix Customer Service or email the sales team ( sales@magix.net ), assuming you recently purchased the product directly from Magix.Otherwise, If you can state a

SOUND FORGE

One answer, on 11/1/2021

I've had Sound Forge for years! and worked great

Now you have become MAGIX! My last purchased back on 9/13/20 - - xx xxx xxx xxx xxx x MXC and now you have an up dated and I purchased yesterday 10/31/2021 and its not any better and I should be able to use on both 2 laptops and one PC and I need to

Movie Studio

19 answers, most recent on 11/1/2021

RE: VBR/CQ Comparisons

@jak.willis Hi Jak. Did you not look at the rest of the Main Concept site? Yes they do a lot of encoders going up to around £1,000 for single end user use. Like I said I think they are mainly interested in selling to studios and broadcasters.

SOUND FORGE

3 answers, most recent on 10/28/2021

RE: SF Pro Suite 15

Do not expect much difference going from SLP-7 to SLP-8. If you have not used SLP prior, expect a significant leaning curve for spectral editing and the other manual functions. If you have used PhotoShop or another sophisticated photo editor app,

Movie Studio

10 answers, most recent on 10/23/2021

Upgrade to Movie Studio 18 Suite

My system is Windows 10 Pro (fully updated), Intel i7-6700K @ 4 Ghz, 32 Mb RAM, Nvidia GTX 750 Ti 2 Gb RAM, Crucial M2 SSD 2 Tb plus 2 x 2 Tb hdd's. I currently have Movie Studio 16, though that is my second editing software by choice. I'm

Movie Studio

18 answers, most recent on 10/22/2021

RE: Update to latest entitled version

@browj2 Hi John. I misunderstood your post. I thought you were inferring that there was only a monthly subscription on offer. Under the monthly subscription you should get new version of the programs as and when they are available so it's sort of

SOUND FORGE

One answer, on 10/20/2021

RE: Error 14 when register my product

Check your activation code for typos and such and use the same email address that was used when your product was initially registered / activated.If that fails, contact the Magix Customer Service, or email .. sales@magix.net .. btw, welcome to the

Movie Studio

3 answers, most recent on 10/18/2021

RE: box says voucher code to activate has been used. bought new

@Jon-Stephens Hi Jon, and welcome to the user to user forums. Get in touch with magix at sales@magix.net with as much purchase details as you can. You may have to wait until the end of the weekend for a reply. Ray.

Movie Studio

4 answers, most recent on 10/15/2021

RE: screen capture not available

@Rafal-Kasperek Hi Raphal and welcome to the user to user forums. The screen capture feature is only available in the Premium and Plus versions as shown on the version comparison page on the Magix website. If you have bought the wrong version you

Samplitude

One answer, on 10/14/2021

RE: I have version 3 upgrade from 2

@daveasdf You can contact sales support at infoservice@magix.net They should give you the download links for version 2 and 3. Version 3 should work fine as a standalone version with your serial number. You don't need to upgrade to version 6 if you

Other products

2 answers, most recent on 10/15/2021

RE: Samplitude X6 Suite - SpectraLayers Pro 8 License - How to get upgrade

@dusty.lau Magix should have send you a serial for SpectraLayers Pro 8. If you cannot find it please contact sales support at infoservice@magix.net or shop@magix.net.

Samplitude

One answer, on 10/14/2021

I have version 3 upgrade from 2

... which we bought in 2018. 3 years later we're on 6? Version 2 is no longer available for download? How much to jump from 3 to 6? Something about 3 being a standalone? I had these questions for sales, but was directed here.

ACID

2 answers, most recent on 10/14/2021

RE: I did not receive a serial nor download link for Xfer Serum.

@RuffAndTuff-Recordings We are just users like you and cannot help you. You need to contact sales support at infoservice@magix.net or shop@magix.net and ask them to send you a serial number.

SOUND FORGE

3 answers, most recent on 10/12/2021

RE: Sound Forge Pro 13 - Error code:-24

Try emailing sales@magix.net . I do not know if they can help with HB/SF purchases

SOUND FORGE

3 answers, most recent on 10/12/2021

Sound Forge Pro 13 - Error code:-24

how can I contact sales department, so I can present them necessary information in order to activate my Sound Forge Pro 13 please-

ACID

One answer, on 10/12/2021

RE: I accidently purchased both the commercial & royalty free Vintage drum

@ThomasJDDJ You need to ask sales support at shop@magix.net if you can get a refund.

Movie Studio

One answer, on 10/9/2021

RE: Wrong Installation

Hi Timothy, and welcome to the user to user forums. Use sales@magix.net to contact Magix and ask for help. They should give you instructions but before you do that check your version in the Help section of MS18 as my copy of MEP 2022 comes up as

Audio Cleaning Lab

2 answers, most recent on 10/8/2021

RE: Choosing the correct Magix product

@4MC Do you need to restore old records a lot? I would say that Audio Cleaning Lab is the fastest option of these three softwares for audio restoration. The "best one" with the most features is Sound Forge Pro Suite which also gets you the excellent

Music Maker

3 answers, most recent on 10/6/2021

RE: my serial number, i cant find it

@Bradford-Holmes If it isn't in your user account then you need to contact sales support at infoservice@magix.net

Movie Studio

14 answers, most recent on 9/29/2021

RE: [Closed] Please send new Ticket number

@Robert-Bell5674 @ericlnz Both forums, here and at Vegascreatives.net only have users on them, not Magix staff. So no-one on a forum can directly help you. The Vegas forum users may have other suggestions of who to contact but the only email

Movie Studio

2 answers, most recent on 9/28/2021

RE: [Closed] Movie Studio 18 Suite

@Scott-Blanchard Hi Scott. Technically you should be asking this question on the Vegas forums and not here but I notice boxed versions of Vegas 17 are still available from Amazon and other retailers. If you previously had Vegas 17 then maybe get in