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  • Web Designer
    10 answers, most recent on 8/12/2022
    RE: "Cant open the FTP folder: index_htm_files" error
    I made updates to some web pages and published them. The link kept displaying the old page. The original page had 6 nav buttons, the new one 7. No matter how many times I executed the publish routine, this issue remained. Eventually I removed all
  • Other products
    9 answers, most recent on 5/2/2022
    RE: Can't resolve Error Code -59
    @Brandon-Gulker Where did you purchase your copy of Photo Manager? JeffForum Moderator I purchased it from the Magix web site   Edit: A little more information. I had previously installed this software on a different PC at home. We got a new home
  • Movie Studio
    179 answers, most recent on 4/16/2022
    RE: Video Pro X12
    @Reyfox Hi. Yes I would expect it to be sub grouped. Definitely 👍 I think just having everything in one place would benefit everyone and avoid some of the sometimes awkward re-directing and bemused inquirers we get here. Then also those that use
  • Web Designer
    One answer, on 4/16/2022
    RE: Lost data
    @Robin-Fagence Hi Was the hard drive totally unrecoverable, or did you have backups of the Web Designer project files? John EB
  • Movie Studio
    179 answers, most recent on 4/16/2022
    RE: Video Pro X12
    @Reyfox Hi. While I understand the arguments against combining the forums I think the arguments are pretty weak personally. The video section has no resemblance to the audio section or the web building section but they are all here. Surely adding a
  • Xara Designer Pro
    6 answers, most recent on 6/14/2022
    RE: Embedded Fonts Error when publishing
    @Operaman Hi I cannot replicate this with the Lato font family installed on my PC. . . . . The Lato font is indeed installed . . . . The error message would suggest otherwise, did you download the Lato font family from Google, install all versions
  • Movie Studio
    8 answers, most recent on 4/16/2022
    RE: exporting looping video project
    @Former user Hi MEP did have the option to export GIFs, however when video became mainstream for web sites they fell out of favour, they tend to be used with messaging software now through 3rd party suppliers eg Giphy. GIFs are impractical at long
  • Xara Designer Pro
    3 answers, most recent on 4/14/2022
    RE: How do I install an SSL certificate in my webpages,
    Thanks, Jeff, but my web host is Xara/Magix, who I believe do not have this facility. Is there a Website developer connected to them who can help?  
  • Xara Designer Pro
    3 answers, most recent on 4/14/2022
    RE: How do I install an SSL certificate in my webpages,
    @David-Cowan You would normally purchase an SSL certificate from your web site host, who is, usually, also responsible for placing it in your site. HTH JeffForum Moderator
  • Xara Designer Pro
    3 answers, most recent on 4/14/2022
    How do I install an SSL certificate in my webpages,
    I have three web pages, but I have various upload problems - "error 404 not found" in one and "this page isn't working in another, I also need an SSL certificate. Webpages are "leylinesexplained.com" and ".net" and ".org". Windows 8.1 in HP Pavilion
  • MAGIX
    One answer, on 4/20/2022
    MAGIX wishes Happy Easter!
    Dear Community, Easter 2022 is just around the corner! MAGIX - that means customer service, technical support and the MAGIX team - will be taking a break over the holidays and will be available again on 19 April 2022. If you have any questions, our
  • Movie Studio
    179 answers, most recent on 4/16/2022
    RE: Video Pro X12
    @CubeAce Hi Ray Sorry for jumping to the wrong conclusion about VPX11 and VPX12 coexisting on your machine. ....it is possible to export to Dolby Digital 5.1 surround sound, again via the main concept encoder. It is also possible to export in my
  • Web Designer
    3 answers, most recent on 4/14/2022
    RE: How To Resolve Installation Error Code 1610
    @Galen-Walker6802 I would wholeheartedly endorse the specific recommendation that @PATIENT-X made, to use Revo Uninstaller to carry out a thorough search of your hard drive(s) to fully remove any and all references to any previous installation.
  • Web Designer
    3 answers, most recent on 4/14/2022
    RE: How To Resolve Installation Error Code 1610
    I have uninstalled all previous Xara and Magix software. Then I used RegEdit to strip all references to either of those applications and I think I got them all. Still I cannot get pas that error message and Magix tech support is terrible. They will
  • Web Designer
    One answer, on 4/16/2022
    Lost data
    My hard disc crashed. I have HTML files for aLL PAGES OF WEBSITE PLUS sitemap.xml and robots.txt also many .jpg files. How can I get my website back into web designer premium v17 v18 orv19 ??
  • Web Designer
    4 answers, most recent on 4/10/2022
    RE: The serial number sent to me "is invalid" for Xara Designer Pro X 19.
    @Michael-Aadnesen Hello, welcome Error code -14 when activating a P3 serial number is caused when you enter the serial number into the wrong program.  For example, if your serial number is for Web Designer and you enter it in Web Designer Premium
  • ACID
    17 answers, most recent on 8/29/2022
    RE: ACID PRO won't start
    @Jon-Kleinman Usually that's no problem if you don't surf the web and just try to start ACID and check out if it will work. If it will work then your problems are caused by your firewall/ antivirus settings. Be sure that they are completely
  • Web Designer
    10 answers, most recent on 8/12/2022
    RE: "Cant open the FTP folder: index_htm_files" error
    @Jeff-Kern Welcome to the Magix user to user forums. The error message suggests you have not actually published or exported your site; this is the process which turns the WYSIWYG pages you see in Web Designer in to the web-compatible files that are
  • Xara Designer Pro
    3 answers, most recent on 4/10/2022
    RE: responsive site
    @CelioSouza Hi In addition to @browj2 comment - when you export/publish the site you will only see one web site. When viewing in a browser, the browser type is detected and the formatting controlled by scripting and stylesheets, thus differentiating
  • Web Designer
    One answer, on 4/10/2022
    Why does this come up when I open my web page?
    Why does this come up when I open my web page?Anyone can explain this?
  • Web Designer
    10 answers, most recent on 8/12/2022
    "Cant open the FTP folder: index_htm_files" error
    Using Xara WDP 19.0.0.63990Every time I attempt to upload my files to my host, i get the aforementioned pop-up window and my site will not upload. I'm admittedly quite rusty with web protocols, so I'm sure I'm doing something wrong, but I can't
  • Xara Designer Pro
    3 answers, most recent on 4/9/2022
    Update problem
    After presumably updating web designer 18 pro to version 19.00.63929, I'm asked to "remove product" or "cancel". I choose to cancel. However, the product does not get updated. Is it necessary to remove the product first? This makes little sense, its
  • Movie Studio
    3 answers, most recent on 4/8/2022
    RE: stylisizers.ofx
    @Jarkka I suspect Now program works because you have, in effect, disabled "Stylizers" from working! You say you changed the file extension from ".ofx" to ".org". The .ofx extension indicates that it is a file conforming to the Open File Exchange
  • Web Designer
    6 answers, most recent on 4/8/2022
    RE: favicon
    Thanks John - Have cleared cache and tested Edge as well as Opera - negative. Have checked "paper clip tag" - see following Have checked Web properties - Page and Website HTML (Head) - empty. Index.htm - no #-jpg file that indicates favicon, except
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