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Photostory
53 answers, most recent on 11/30/2024
RE: new photostory 2025 version is completely UNUSABLE and crashes...

I have a similar problem with PhotoStory Deluxe 2025. I start the app and this is as far as i get. There is a dialog box behind the splash picture which says 'Unspecified error' Before this happened, I was getting a violation error every time I

Music Maker
One answer, on 10/13/2025
unable to install new soundpools purchased online into Music Maker

Ive just paid for seven new soundpools online and downloaded them to my windows 11 PC, but none of the new soundpool files will install into my Music Maker Premium programme. I'm running version 33.1.1.19. I followed the same process Ive always used

ACID
26 answers, most recent on 3/20/2025
RE: Status of the future of ACID?

@weevil but it's not the same as Acid Pro...I still hope that Magix hasn't completely forgotten about him yet.Even though I currently work in several other DAWs...Cubase, Ableton Live, DJ.Studio.However, I still have versions AP7 and AP 11 installed

ACID
9 answers, most recent on 11/25/2024
RE: Install Error -2147163964

Thesis Question: Am I completely Cooked? I'm having some issues with re-installing AP11, My error code is -2147163964I've so far done all of these:- Uninstall .NET framework and reinstall it- Uninstall C++ 2015 - 2022 Redistributable both x86 and

ACID
9 answers, most recent on 9/3/2024
RE: ACID Pro/Music Studio still a valid tool/DAW choice in todays market?

So I've since been made aware that "not everyone" ran into the Vst issue in ACID Pro, but the fix that released in AP11 took care of it for those who experienced it apparently. I have since decided to upgrade my AP10 to AP11 in my newer Windows 11

Samplitude
13 answers, most recent on 3/8/2024
RE: Samplitude Pro X Suites: Reinstallations Issues?

@gregory-battaglia Loudness processing is usually only available in Magix Sequioa. But you can try to change the loudness with the sMax11 plugin in Samplitude. But I don't know if this was already included in version Pro X1. I think yes, since it

ACID
2 answers, most recent on 6/7/2024
Upgrade Question

I'm currently running ACID Pro 7.0 and I want to upgrade. Can I upgrade from 7.0 pro to either version of Acid 11 (Producer or Suite bundle)?

Other products
One answer, on 2/26/2024
[Closed] vegas 11 pro does not install on new computer

Hello supporter, I get an error installing Sony Vegas 11 pro. Installation corrupted. Trying to install on windows 10 computer. Tried several times. My registration nr is : Removed by Moderator Can you help me ? Kind regards, Manon Denijs

Music Maker
6 answers, most recent on 12/27/2022
RE: [Solved] (FIXED) Upgraded from MM 2022 Prem to 2023 Prem. Slow Response

FIXED: Disabled Text Cursor in Windows 11 which is default ON. That did the trick.

SOUND FORGE
5 answers, most recent on 1/1/2025
RE: My voice sounds Tinny

@Kiwi-In-Space Hi . . . . . I've had this problem for years, and I still havn't figured out how to fix it. . . . . . Have you checked if any of the Windows, Sound Enhancements are turned on - see images below - these are for Windows 11? HTH John

Movie Studio
61 answers, most recent on 7/25/2024
RE: My MAGIX software will not cut a DVD to Disc

@johnebaker Hi John. I found additional information on the drive and it has a SATA interface. Also no mention of being win 11 compatible although it should be Win 10 compatible so maybe win 11 compatible and was made by LG not Hitachi. . I am a bit

Movie Studio
6 answers, most recent on 2/1/2026
RE: Video Deluxe 2026 Could Not Find a Part of the Program

Sadly, I tried this. Didn't work. Removed all the files / folders and the registry keys. No luck. For fun, I removed 2026 and went back to 2025. Same issue. Clearly, there's some software conflict with an otherwise stable, happy Windows 11 install.

Movie Studio
5 answers, most recent on 12/30/2022
[Solved] Magix Movie Studio 2023. Can it run vf files?

Is it correct that Magix Movie Studio 2023 is unable to run and render vf projects? I have been using Sony Vegas Movie Studio HD Platinum 10 on a Windows 7 pc. I am now on a new pc with windows 11 and will be using Resolve or possibly Magix for

Photostory
16 answers, most recent on 10/17/2024
RE: How to add an intro/outro

@David-Briggs Hi David, As far as I can tell, your Video Card will no longer be supported by Nvidia after July 9, 2024. The latest Driver Version is 475.14 for Windows 10|11. Have you downloaded and installed it yet?See: Official GeForce Drivers |

Music Maker
14 answers, most recent on 9/27/2025
RE: What are the corresponding albums to Soundpools with no images showing

As a follow up: The 5 loops I listed for dub step 2 are all I used from dub step vol 2. as for the other Soundpools: Movie Score Vol 11 lookup states that "Action Strikes" has all the loops for Movie Score 11 Techno Vol 16 lookup states "Berlin

SOUND FORGE
5 answers, most recent on 1/25/2023
[Solved] Errant file size listing

My Sound Forge Pro 11 now has a permanent file size listed in the lower-right-hand corner of the file edit page, whether or not there is a file opened on it: 35,600.7mb. If I open a file, it ascribes this same size to that if I save the file. How do

ACID
5 answers, most recent on 5/1/2025
RE: I can not set velocity on the MIDI editor

@Clumsy Click on the SUPPORT link at the top menu if this page, select your product, on the next page scroll down until the bottom and click on Contact Support and create an email ticket. I don't have Acid 11 so I cannot test this problem. The

Movie Studio
48 answers, most recent on 9/29/2025
RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium

@AAProds AAProds wrote on 9/24/2025, 11:05 PM @ericlnz The image isn't changed. The two fields are the same. It's just that they aren't taken from two periods in time but are from the same time. When read as an interlaced file (instead of

ACID
2 answers, most recent on 5/4/2024
RE: Acid Pro 6

@James-Fores. @SP. Hi Acid 6, released in 2006, is not compatible with Windows 11. There have been significant changes in the Windows installer, since the release of Acid 6, which prevent the installation of old software. . . . . install old Windows

Other products
One answer, on 2/1/2023
[Solved] Photo Manager Deluxe non-supported file format

Using Photo Manager Deluxe with Windows 11, I've somehow created/imported a picture as a file with a non-supported file format. It is keeping me from working with other photos so I just want to delete the troublesome file but when I try to do that,