• Movie Studio

  5 answers, most recent on 2/23/2026

  Incorrect frame rate on AVI output, incorrect display of frame
  The AVI output uses a lossless compressed codec by default. I have videos in the standard US format 23.976 (24000/1001) But on output I can only coerce it to (23976/1000) which causes problems when matching videos after using other programs on the
• Video Pro X

  One answer, on 12/16/2025

  [Closed] Technical Issue – VEGAS Pro 16 not opening after Windows update
  Hello I own a permanent license for VEGAS Pro 16 (VEGAS Pro 16.0). After a recent Windows update, the program no longer opens. It freezes at the “Creating windows…” loading bar and never progresses. System details: • Device: HP OMEN 15-ce0xx •
• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  @Kelly-Hill Hi. How much free space is on the C: drive? It doesn't matter where you put the program but ideally that should be on the C: drive as well. Whatever drive you put the program on, the program will keep creating really large temp files on
• Off topic

  160 answers, most recent 8 hours ago

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 @PATIENT-X advised that Having an attitude to the Moderators gets you nowhere. I can only reiterate that, and remind you that, according to the Community rules (to be found in the footer of any forum page), especially #1 and #7,
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  RE: Can't register SF-7b even with the key
  @bzan Here, I found this information: If you own a license of an older version of Vegas Pro, Vegas Movie Studio, DVD Architect, Sound Forge or Acid Pro and are trying to activate it, you will no longer be able to use the original activation
• Video Pro X

  13 answers, most recent on 4/16/2025

  Saving Custom Window Arrangement - saving main and sub navigation?
  I have created a number of different custom window arrangements in VPX and MMS. No problem. There are two tick boxes to save the Media Pool main navigation and subnavigation. What does this mean exactly? I suspect "navigation" has something to do
• Video Pro X

  15 answers, most recent on 2/14/2024

  RE: Blur Rectangular Selection
  I am getting closer to my expected result. My new PNG file I created in PhotoShop is 1920x1080 image size. The white image is an exact overlay over the image that I want to mask from my frame export. When I use Effects|Load effects mask.. and select
• Audio Cleaning Lab

  5 answers, most recent on 6/12/2024

  RE: Pausing recordings and closing files
  Ah, yes, right.I'm using Sound Forge Pro 16.I've found out what to do - I enabled "Record Options", then found "Mode", which was set to "Creat new windows", So I set that to "Normal", now all is good - I can pause or stop recording, and then
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @Elprimeradavio When you first, or subsequently, raised the problem with Support, assuming you properly created a Supprt Ticket, you should have received an email acknowledgement of your request for help. (It may have appeared to be blank, merely
• Photostory

  30 answers, most recent on 2/25/2025

  RE: How To Add Audio To Photostory Deluxe 2021 Slideshow
  @Robert-Madison None of the advice/suggestions that @browj2 gave you is FALSE so please do not make such sweeping statements! Are you certain you are holding down the Shift key when clicking on the first and last images (and not the Ctrl key) and
• Video Pro X

  27 answers, most recent on 3/28/2025

  RE: .mov file is disappearing over time
  @CubeAce 👍 @Joshua-Burner I was just trying to work out what you've done, If this file has already got transparency & then you've added Chroma Key that might mess with that files alpha channel. I don't see Chroma key on the main nest, Chroma
• Music Maker

  6 answers, most recent on 9/16/2024

  RE: Bilateral music
    Either create two tracks and set the pan to left and right or automate the pan for a single channel. Forgive me, but.......... how can you pan in music maker? I like the idea of copying a track and then setting one to left and the other to
• Music Maker

  7 answers, most recent on 9/28/2025

  RE: MM2026 34.0.0.6 VST instruments causing severe audio problems
  A couple of points to add... The CPU and graphics card both seem to be about 10 years old. I'm not saying that's the root of the problem, but it probably isn't helping. VSTs generally take a lot of processing and Music Maker hasn't ever really been
• Audio Cleaning Lab

  17 answers, most recent on 9/14/2024

  RE: can no longer cut/delete in Sound Forge 19
  @browj2 I did 2 files and all was correct using Ver 4, However, can get no removals using same methodology in Ver 1. I am baffled in that it has these same functions. There must be something I have set in the program or a Windows 10 update has
• SOUND FORGE

  6 answers, most recent on 12/9/2025

  RE: reg custom fade scripts from old version not recognized by new reg
  @Steve-p There was an old Sony Preset Manager tool. It lets you manage presets for Sound Forge and Acid. Preset Manager 2.0k Build 114 info https://web.archive.org/web/20150209065845/http://www.sonycreativesoftware.com/dl/dl.aspx?dwnid=115 Download
• Movie Studio

  31 answers, most recent on 8/9/2024

  RE: No Audio in preview after one hour of clip
  Thanks John. These folks are using newer versions of Powerpoint. They use Export > Create a Video > default options which are detailed here: Turn your presentation into a video - Microsoft Support
• Photostory

  5 answers, most recent on 2/15/2025

  RE: Using /whizzard
  @JANET-NICOLAS Hi, I presume you mean "Wizard" and "Soundtrack Maker" or "Slideshow Maker." If you mean Slideshow Maker, then yes, you can use your own music. If you mean Soundtrack Maker, then no, you cannot use your music with Soundtrack Maker,
• Movie Studio

  25 answers, most recent on 8/7/2025

  RE: Any decent support for Insta360 videos yet?
  To the OP, I would love to know what editing software support the Insta360 native INSV file format outside of Premiere. It is easy to create an editor for someone's specific file format, but how about it (that software) editing anything else besides
• ACID

  One answer, on 5/8/2024

  re-activating ACID Pro 5 .
  reactivating Acid Pro 5 - haven't used in three years. no computer ID number I found worked to create Magix ID... really need to get my software running asap!!! have a deadline!!!!! I am using windows 8 on a Lenovo. and the serial number in my
• Photostory

  16 answers, most recent on 10/17/2024

  RE: How to add an intro/outro
  @David-Briggs Hi David, Yes, something is definitely strange. Both the mask and the camper video clip should be showing in the frames of the object on the timeline, but are not. Go to Program Settings (Y), Device options tab. What do you have under
• Music Maker

  4 answers, most recent on 7/12/2024

  RE: Concert Grand
  @napadunlapz Yes, the instrument sustains the notes if CC64 reaches a value of 64 or higher. Please try it with the free Vita Concert Grand LE. Besides that, there is not much difference between the LE and the full version. The full version has some
• Video Pro X

  9 answers, most recent on 2/28/2025

  bugs previously reported
  Hi, I know it's tiring! But today I once again told technical support that I "am aware of the bugs pointed out in relation to the project folder" (transfer of the clip from the folder list to the timeline with a 1-second limit, editing of list data
• Movie Studio

  3 answers, most recent on 9/13/2024

  RE: Editing in the soft wear is laggy, and the sound and videos are off
  @chase-s you have to provide more information. What are your computer hardware specs? See my signature below as an example. What types of video are you editing. What created them? What effects (if any) are you adding to them? What are your project
• Movie Studio

  23 answers, most recent on 10/9/2024

  RE: HDR not supported in Movie studio 2025?
  @Serge-2024 Hi . . . video files recorded from my samsung 23+ but they all look washed out . . . hevc 265 with hdr . . . Has the pale video from the phone looks like it has been recorded in a Cine-D, Log or colour profile format. If so, then Samsung