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  • Music Maker
    5 answers, most recent on 11/19/2019
    RE: [Solved] Incorrect Serial Number for Music Maker
    @john-l947 Hi, Music Maker is free; no serial number (Activation code) required. See Magix.com comparison table. If you want more things, like Soundpools, Features, Presets, etc., you need to purchase them piecemeal or get a Plus or Premium
  • Movie Studio
    10 answers, most recent on 11/5/2019
    [Solved] Importing HDV via firewire from Canon XH-A1
    This is the main reason I purchased your software.  the good people at B&H promised me that it would solve my problem.  But I can't seem to get it to work.  I may need a different driver.  Apparently , the software does not recognize my camera
  • Movie Studio
    8 answers, most recent on 10/23/2019
    [Solved] WARNING! New Update version 19.0.1.31
    My program just updated to this 19.0.1.31 version but I can't find any info on the update. Can anyone point me to the page please? [Edit] Warning! since uploading MEP keeps crashing on my machine half way through projects. It is loading all my ram
  • Samplitude
    One answer, on 10/17/2019
    [Solved] Samplitude: Valid serial number accepted then rejected. Error code -14
    I installed Samplitude Pro X4 Suite and activated it successfully using the serial number that Magix provided. However, when I exited Samplitude and re-opened it, it asked for my serial number again, and then rejected it. So first it accepted my
  • Music Maker
    7 answers, most recent on 10/16/2019
    RE: [Solved] Install VST Instruments (.dll)
    @mikebot It's free! See tutorial below on Getting Started in MusicMaker 2019. The interface was changed slightly in 2020, including some changes in a patch, but the principal is the same. You will likely have to Activate using any activation codes
  • Music Maker
    2 answers, most recent on 10/3/2019
    RE: [Solved] Additional Soundpools not available for download
    @Ron-Coutts Hi Ron, Urgent! Remove your image with the activation codes right away. Anyone can now use them. John CB
  • Music Maker
    One answer, on 9/22/2019
    RE: [Solved] Where is the 2 coreFX Bundles download ($
    Hi, Assuming that you were logged in to the Store, as soon as you hit Activate after putting in your Activation Code for 2020 Premium, it starts download some of the things that come with it, including Core Fx Bundles 1 and 2. Once done, you have to
  • Music Maker
    3 answers, most recent on 9/7/2019
    [Solved] Music Maker 2013 Premium file not found / some instruments won't load
    Hi, the product has been registered for many months and used to work fine. Suddenly it says 'file not found' when I try to load an arrangement, like "Vita could not find the <different instruments> in image file: <instrument folder>. The
  • Movie Studio
    6 answers, most recent on 6/25/2019
    [Solved] Crashes when exporting video
    Crashes (freezes, restarts program, or blue screens computer) exporting movies. I have tried many combinations of format (MP4, MPEG, AVI, Uncompressed) with various parameters (resolution, frame rate etc). Short simple videos of up to 2 mins seem
  • Rescue Your Videotapes!
    36 answers, most recent on 4/26/2021
    [Solved] Driver installation for MAGIX K0065 (Windows 10 64-bit)
    Hello all, After installing "MAGIX Video easy Rescue Your Videotapes!" via a physical DVD in a box (marked MAGIX Rescue Your Videotapes!) as purchased from Magix Software's website, I am having trouble with getting the drivers to install for the
  • Movie Studio
    3 answers, most recent on 12/4/2019
    RE: [Solved] Re: Download vs CD Boxed Installation?
    I solved everything. Used my code for the trial version. Took a while to install everything extras & all but I got it done. Still gotta wait to see if dvd issue is solved.
  • Movie Studio
    3 answers, most recent on 12/4/2019
    [Solved] Re: Download vs CD Boxed Installation?
    Hi yall, I wasn't sure how to find an answer to this question. I just received my new Boxed version of Movie Edit Pro Premium. It appears that my computer won't read the disc. Ok, I'm thinking I need a new CD/DVD drive so I ordered one. My
  • Movie Studio
    5 answers, most recent on 12/27/2020
    RE: [Solved] MEP 2019 Premium
    @russelldean Hi Your product serial number/actvation code is displayed in the Help, About page of the program. You can also see your registered software, installer download and serial number(s) by browsing to the Magix website, clicking the My
  • Movie Studio
    5 answers, most recent on 12/27/2020
    [Solved] MEP 2019 Premium
    One quick question.. Where can I find the product serial number or is it the same as the activation code? Thanks
  • Movie Studio
    5 answers, most recent on 5/26/2019
    RE: [Solved] Trouble activating Ignite Color Cine (Magix Edition)
    @browj2 Hi John. It's accepting the code is correct but that it seems to think I have the full version, not the Magix limited content version but as the second screenshot is showing, the folder is showing it's the Magix version. However, after the
  • ACID
    20 answers, most recent on 10/18/2019
    [Solved] Acid pro 9 new install won't run
    I just upgraded to Acid pro 9 and I haven't been able to get the program to start after the installation finished... It comes up with an error code: - 57 and it won't allow me to add my serial number and complete the install...   I emailed tech
  • Movie Studio
    23 answers, most recent on 5/12/2019
    [Solved] Editing an audio track
      Greetings, I have a problem with Magix Music Editor as installed by MEP (at the moment 2019). I've used this over the years and various MEP releases and, whether it's coincidence or not, since the last update it's not loading giving an error code
  • Music Maker
    6 answers, most recent on 5/4/2019
    RE: [Solved] Coupon codes for april/spring 2019
     But, the other codes I mean is those from sites such as RetailMeNot, Groupon and others that appear when you Google "Magix Music Maker Promo Codes". Those are third-party sites, where someone simply shared a coupon code that they had received,
  • Music Maker
    6 answers, most recent on 5/4/2019
    [Solved] Coupon codes for april/spring 2019
    Hi there! New here. (I've owned Magix for a long while now, but I never stepped my digital foot into the forums) Just wondering about this coupon code thing. Usually, when I have a question about Magix, I just google it or look to the manual or
  • Samplitude
    3 answers, most recent on 10/12/2020
    [Solved] Not able to register or activate Acid Music Maker 10
    My school has purchased back in Sep 2015 Acid Music Maker site license for 100 devices. After updating all PCs to Win 10 I needed to reinstall Acid Music Maker. I'm not able to register our product. I get the following message: "A registration error
  • Music Maker
    3 answers, most recent on 4/14/2019
    RE: [Solved] Error Code -59 Restart Required?
    Hi there, If you really wanted to resolve the problem using this particular version and installer again, you'd always find the installers for your registered products in your account on the main MAGIX website. Here's the link for your particular
  • Movie Studio
    2 answers, most recent on 4/8/2019
    [Solved] Why is my Audio frame rate showing differently to the Video frame rate
    Is this info from MediaInfo correct or is there something not being read or written correctly in the file? It's not causing problems in MEP but I'm curious if anyone else has ever seen something similar. I am using the most recent update of
  • Music Maker
    3 answers, most recent on 4/14/2019
    [Solved] Error Code -59 Restart Required?
    Hi, I am using MAGIX Music Maker Live on Windows 10, I have not opened it in a long time and when I opened it up today it gave me error code -59. The error recommended a reinstallation of the software, however I am not sure how to do this. Other
  • Music Maker
    6 answers, most recent on 3/31/2019
    [Solved] ComputerID !!!
    Hello.I purchased premium versions and I have a problem with activating this program. The computerID is required. I do not know where to find it. I did not have any such information during the installation. I've lost all day looking for where I can
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