• Movie Studio

  7 answers, most recent on 11/5/2024

  RE: NewBlue updates
  @me_again Hi Andy. Oh no. I do use mine, It's I just have never had the top one showing in the list in my image above, installed or showing up on effects to instal on my system as far as I can recall. Ray.
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 @johnebaker @AAProds Has anyone noticed that those files won't play in the new Windows provided media players and yet still opens in the old Windows Media Player (If you have it installed) that I think if I remember correctly MEP
• Video Pro X

  2 answers, most recent on 1/6/2025

  RE: VPX16 Patch 22.0.1.253 released today Jan. 6
  @browj2 Hi John Thanks for the heads up, installed ready for testing. John EB
• Samplitude

  One answer, on 8/28/2024

  On how many computers can I install Samplitude Music Studio 14?
  Hi, I purchased Samplitude Music Studio 14 a couple of years ago and installed it on one computer. That computer has now gone to heaven and I would like to reinstall it on a new computer. Is there a limit to how many times it can installed under the
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  @SteveMTNO Ok. I hope you make regular backups of your computer. I usually have my installers and files on external hard drives/cloud backup. If a problem with Windows occurs I can simply reinstall it (via advanced startup options by holding SHIFT
• Movie Studio

  5 answers, most recent on 5/26/2025

  RE: [Closed] Error Code -57
  Hi, I have the same problem and I tried the previously recommended solutions, but to no avail. I'm trying to install prox6 on windows 7. Unfortunately, for the 3rd day in a row. Is there any other solution? Regards
• Music Maker

  5 answers, most recent on 7/7/2024

  RE: installation version
  @Tomasz-Szwej Simply install 2023, then start the program and install the update to version 2024.
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  @jtu001 Hi . . . . My computer performance is perfectly sufficient with a Ryzen 7 and 32GB of RAM. . . . Which model of the Ryzen 7 do you have - there are many variants, in addition is there a NVIDIA graphics card installed? John EBForum Moderator
• Samplitude

  5 answers, most recent on 1/14/2025

  RE: Why no Beatbox Pro in Samplitude?
  @Fhatuwani-Netshifhefhe Samplitude Pro has the older Beatbox 2 and additionally Loop Designer and Robota. Beatbox 2 has a lot more features compared to Beatbox Pro from Music Maker. You first need to install it via the Download instruments &
• SOUND FORGE

  3 answers, most recent on 7/11/2023

  [Solved] I'm looking for updates to SF 12
  I have just purchased a new laptop and installed SF 12 on it. I deactivated SF 12 on my old laptop. On my desktop, I also have SF 12, which was updated to 12.6 long ago. I am looking for the 12.6 update for my new laptop.
• Video Pro X

  46 answers, most recent on 5/14/2025

  RE: VPX16 plays Sony XAVC with no sound
  @Gid, @AAProds Hi . . . . . If you know where I should look I can give a more def answer . . . and . . . . If somebody can describe a way of displaying all the audio codecs on my machine I'm happy to post them . . . . To see all the codecs, audio
• Movie Studio

  5 answers, most recent on 7/4/2025

  RE: MXMPEG2 Error 0110: no media decoder found
  @Steve-Summerlin, @AAProds Hi Al, I think you are referring to this topic. which, AFAIK, still holds without the aforementioned LAV codec install. I would suggest you try the Microsoft AV1 decoder, here, before using the portable version of the LAV
• Photostory

  2 answers, most recent on 12/23/2024

  RE: Magix photostorey delux 2014 unable to re-install
  @Siraj-Shah Welcome to the Magix users forums! The latest version of PS is version 24 so your version 12 is at least 12 years old! As such, and with the increased security, hardware and software requirements of Windows 11, I suspect your only option
• Video Pro X

  9 answers, most recent on 1/22/2026

  Access violation error n NTDLL,dll
  After installing and starting VideodeLuxe Premium 2026, I spontaneously get the error message ‘Access violation in module NTDlL.dll’ exception 0xc000005. The programme crashes. I performed an integrity check with DISM.exe in Windows 11, but found no
• SOUND FORGE

  One answer, on 2/9/2026

  Software is not registering any sounds from my interface.
  i'm using Windows 11 home Version    10.0.26100 Build 26100System Manufacturer    LG ElectronicsSystem Model    17Z90TL-H.AUB6U3Processor    Intel(R) Core(TM) Ultra 7 258V, 2200 Mhz, 8 Core(s), 8 Logical Processor(s)Installed Physical Memory (RAM)  
• Samplitude

  6 answers, most recent on 2/19/2023

  RE: [Solved] MMM Premium & Samplitude Pro X 7 Suite upgraded...VST issues!!!!
  Check the version of your installation Build!! Once I installed a first version build everything started working as usual. Once I updated the VST went crazy. KEEP A COPY OF THE INSTALLATION on backup.
• Movie Studio

  7 answers, most recent on 4/18/2023

  RE: [Solved] Very slow rendering on new win 11 gaming PC
  @chuck-hunnicutt Chuck, the three-option version is Movie Studio 2023; the two-option version is Movie Edit Pro. MS 2023 is the later version. You can have two copies running at the same time, so I would suggest that you simply install MS 2023 on
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  @SteveMTNO Screenshots would be helpful. You only downloaded the indices, correct? If you cannot see a list of devices that have updates available please try restarting Snappy Driver Installer and it should show you a list of components where newer
• Movie Studio

  11 answers, most recent on 7/17/2024

  RE: Intro/Outro Templates
  @MartonITService Hi, Did you check under Help, Install extra content? Do so. If it shows that everything is installed, then it should still be there, but maybe not in same location as shown by Gid, but close. If not installed, then install
• SOUND FORGE

  4 answers, most recent on 11/25/2023

  [Solved] Loud hiss on all audio playback when Sound Forge 17
  SoundForge 17.0 installed and registered okay on my Windows 11 Lenovo laptop. From the waveform display, it does appear to record audio, but when I play it back, I get a weak rendering of my audio underneath a huge hiss over the top of it. I'm using
• Other products

  3 answers, most recent on 11/20/2025

  Can't load Independence samples
  The above screen recording shows how I have installed the Independence Pro library, am able to see the instruments in Independence, but cannot load the image files even when I navigate to them directly. I have added the library path within
• Xara Designer Pro

  10 answers, most recent on 3/31/2023

  RE: [Solved] Editing Bitmaps - Outside software
  @Kelley-Kuhlman I don't have XDP but I do have and use Affinity Photo, versions 1 and 2. I'm not certain this will be helpful to you, therefore, but which installer version of Affinity Photo 2 do you have? The original release used an
• Music Maker

  7 answers, most recent on 12/16/2025

  RE: MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did
    I had a lot of difficulty trying to get the loops unlimited, because it said I had multiple installations of Music Maker Premium 2026 on my computer.  I uninstalled it and then reinstalled it and that finally made it work.  I really appreciate
• Music Maker

  20 answers, most recent on 1/28/2026

  RE: Music Maker update 33.1.1.19
  You can view your currently installed version and trigger the download and installation for available updates in the start dialog of the software. My current version shows 32.1.0.18 on both the start screen and help > About. When I use "Update