Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

You are all so thoughtful to provide assistance. Here is where I now sit: I now recognize that in 2019, I used a Magix program and have upgraded this to be Movie Studio 2022 Suite. (I am very pleased with how this video came out. The subjects, Henry

SOUND FORGE

5 answers, most recent on 11/11/2022

RE: Sound Forge throwing an error when i put the code starting with P

@vijay-n Usually you buy a single user license you can activate on two computers, not a two user license. Or did you buy the program twice? You can create a support ticket by clicking on the SUPPORT link at top menu of this forum page. Or you can

SOUND FORGE

4 answers, most recent on 1/28/2023

RE: I upgraded my soundforge pro 15 and i can't register it.

@Steven-Lewis You cannot register the serial number multiple times. It's already registered to your account. You also cannot create an activation code online, if this is what you tried to do. This only works for old Magix programs that use the old

Other products

7 answers, most recent on 3/9/2023

RE: independence-free-sampler-software only 1 Piano sound

@Chris-MacDonald You did it the correct way. If you open Independence the path to the free library should be listed under the preferences > libraries. It's usually C:\Program Files (x86)\MAGIX\Independence Libraries\Independence Free\ The free

Movie Studio

One answer, on 1/25/2023

RE: Brand new install, DLL entrypoint error.

@Kevin-Remde Hi . . . . The procedure entry point CreateDXGIFactory2 could not be located in the dynamic link library dxgi.dll . . . . This error message indicates that there is an issue with either: The graphics card driver(s) are not up to

Movie Studio

4 answers, most recent on 11/1/2022

Error code -14

After installing Magix Movie Studio 2023 Platinum, I've started the program, filled out my email and the serial number I've received and got twice a "check" as confirmation. After pressing the button "Activation & register immediately online" I

Movie Studio

6 answers, most recent on 1/2/2023

RE: wajy can't I get technical support from MAGIX??????

@deskmate HI . . . . the conformation emails were blank except for the ticket #'s. . . . I believe that issue has been fixed. Thank you for the Crash Dump log - I have tidied up and removed all the duplicate an unnecessary data from the crash

Xara Designer Pro

One answer, on 10/9/2022

Internal Program Error 5654.t.op.ts

I just finished redesigning logo and wanted to copy and paste to another page. Then the error popped up. I am stuck and not proceed.

Movie Studio

2 answers, most recent on 2/15/2023

RE: Is it possible to install movie edit pro 12 on Windows 11?

@Simonne-Richard, @CubeAce HI Movie Edit Pro 12 released in 2006 is not compatible with Windows 11 and, as you have found will not install - the error message is telling you the program needs an earlier version of Windows. This is due to the

Music Maker

22 answers, most recent on 11/14/2022

RE: Trying to log on to the Magix Store from within Magix Music Maker 23

Magix Installation manager message:- An error occured during communication. Please check you internet connection .... and so on. Please check cables , modem etc.....etc There doesnt appear to be anything wrong with my internet connection. I can

Music Maker

14 answers, most recent on 1/28/2023

RE: Need To Start Using Music Maker

@Oka The first two images you've posted actually answer your second question! The lack of Beatobox.vst3 and the fact you are offered an upgrade to the Premium Edition indicate you are not currently running that edition. Since it seems you have

Photostory

8 answers, most recent on 2/15/2023

RE: Inability to insert a video in a project on Photostory DeLuxe 2022

Hi Jeff, Thanks very much for looking into this for me. The information that you are after is set out below: Device name Bhaskar2018DesktopProcessor Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz 3.19 GHzInstalled RAM 16.0 GBSystem type

SOUND FORGE

One answer, on 11/24/2022

RE: installation

hi @David-Drysdale....welcome to the forums. this is most likely an error which means that you need to enable an older version of Microsoft .Net framework to your computer. You can check this by going to your windows file explorer and clicking

Music Maker

22 answers, most recent on 11/14/2022

Trying to log on to the Magix Store from within Magix Music Maker 23

This program just wont let me log on to the magix store. My purchased program is registered but I cant even activate it because the sign in tab is inoperable. So despite paying for the program you can only access the free version. I am using windows

Music Maker

3 answers, most recent on 10/4/2022

Error message: "ShopManager Cache Db error: DriverNotAvailable"

I've just updated my version of Music Maker Premium recently, which I've had since the 2021 version, and now I receive this message upon opening that says "ShopManager Cache Db error: DriverNotAvailable." The program will run, now as the free

Video Pro X

One answer, on 11/26/2022

program effects crashed

----------------------------------------------------------------------MAGIX Video Pro X14 18.11.2022 16:23----------------------------------------------------------------------CrashDump 20221118_162359_v20.0.3.175.dmp successfully written Error in

Video Pro X

3 answers, most recent on 11/14/2022

Export project to a different computer

Hello, I have built a project with Magix Video Premium, which includes more than one hundred components including videos, music, voice overs etc. I want to edit it with a different computer using Magix Video Premium as well, but after copying the

SOUND FORGE

8 answers, most recent on 12/7/2022

RE: [Closed] Sound Forge Already Installed Error

@Former user Welcome to the Magix user to user forums. Unfortunately, as you have found, the Windows Add/Remove Programs is far from perfect at ensuring that everything connected with a particular program is removed when an uninstall is run.

Photo & Graphic Designer

One answer, on 11/26/2022

RE: The program won't load

@Ari-Lahti Welcome to the Magix user to user forums, so not a contact for any Magix staff and confidential data, like your email address, order and serial numbers should never be posted here. Hence, I have edited your post to remove the images and

Music Maker

One answer, on 10/29/2022

Music Maker not showing in products

I have Magix Music maker but it is not showing in my products. I tried to register it on website but it states product is already registered. I tried to Activate it in the Magix program but entered the wrong email address and now that option says

Music Maker

22 answers, most recent on 11/14/2022

RE: Trying to log on to the Magix Store from within Magix Music Maker 23

No registry problems detected. Internet connection is fine. Windows error checked and everything was fine. The first installation was uninstalled via add / remove progragrams. Including all installed elements. After clicking on the 5mb .exe which

Movie Studio

4 answers, most recent on 11/16/2022

RE: Installation failing

@Martin-Miles Hi . . . . Also turned off VPN in Norton. Still fails to run immediately. . . . . Assuming the Installation manager error message occurs immediately on running it, try disabling Norton Antivirus completely and check Microsoft Defender

Movie Studio

38 answers, most recent on 12/14/2022

RE: Program crashes and closes when I try to play a video

Thank-you for your reply's and yes Cube Ace I do use Films and Tv, so as it turned out there was yet another Windows update that I just finishing installing, and funny enough I can now view the video clips, but today I did get an error messages and

Video Pro X

148 answers, most recent on 4/18/2023

RE: General discussion on add-ons

@CubeAce Hi Ray, exact audio editing is also much more precise in Vegas Pro. Easier to not having to cut audio to the frame How do you figure that? Maybe compared to MMS, but not VPX. In both, you cut video to the frame. In both, you cut audio to