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@ann-hesselsweet Hi Assuming the burn completed. In Windows File Explorer, browse to the folder: C:\Users\Username\AppData\Roaming\MAGIX\Fotostory_2023_Deluxe\ Open the photostory.log file in Notepad and scroll to the bottom and locate the lines

MAGIX

23 answers, most recent on 10/28/2023

RE: Photostory Deluxe 2024 - Update 23.0.1.159

Hi Bol Thank you again for your help its most appreciated. I deleted the Cache and shut down the computer completely. Then restarted the computer went to Photostory delux 2024. It launched first time and I thought that was a good start because it

Off topic

One answer, on 3/13/2023

[Closed] Please help!! Vegas Pro won't update or install all of a sudden!

I recently opened Vegas Pro and it prompted me to install the latest update- I went through the steps and then it stopped and gave me an error message, saying it couldn't save a particular file or find where to put it. I have enough storage on my

Movie Studio

4 answers, most recent on 11/20/2022

RE: Path not found error when opening music files

@Rick-Harderwijk Hi . . . . error "Path not found \:\ !" . . . . tries to create a file on location C:\: < . . . also occurs when trying to preview a file from the store . . \Audio Temp\ folder, and then it tries to create a file at the same c:\:

Video Pro X

58 answers, most recent on 9/12/2024

RE: [Closed] VPX/MMS update schedule

@Can-Dive Hi, Take a look at the patch for Samplitude Pro X. It contains new features, improved features and bug fixes. Samplitude gets a lot of attention, VPX, seemingly none. @Reyfox You mentioned the Smartsound plugin. I have it for Pinnacle.

Photostory

No answers, created on 7/20/2022

Photostory Deluxe 2022 Installation error

After downloading and initiating the installation program, the attached error pops up.

SOUND FORGE

One answer, on 8/27/2022

"SOUND FORGE Audio Studio 15 Steam Edition" not starting

I just bought "SOUND FORGE Audio Studio 15 Steam Edition" from steam for 30E. I downloaded and installed prgoram, but the program not starting: c:\program files \audiostudio150.exe the system cannot find the file specified error code 2 good laptop

Web Designer

6 answers, most recent on 7/29/2022

RE: Failed to read XAR file (Failed to handle record 11252 4331)

Thanks John - I was able to open up the site using one of the backup however, after a few minutes of recreating what I lost ...... I received the following 3 error messages 1) Internal program error 2475.k.fi.al Shortly after that 2) Access

Movie Studio

14 answers, most recent on 8/30/2022

RE: error code-24

One final note I can access the program and open it. The problem is I can't down load any of my video clips. I receive a message the clips must be modified to be down loaded. When I attempt the free modification I receive the error code 24 message.

Music Maker

One answer, on 9/12/2022

RE: can't download my paid content for Music Maker

@Jose-Rodriguez6561 You just need to download Music Maker Free Edition from Magix.com. After you installed it you need to log in with your user account and all your Premium Edition features should unlock automatically so you can redownload them. If

Music Maker

5 answers, most recent on 2/18/2023

RE: Midi pitch bend adjustment

Ok thanks for the help, I downloaded and attempted to load the ytl file but unfortunately it pops up with a file not found error. I'm definitely not used to this program. I see the midi and layer settings off to the left side but I don't know how to

Movie Studio

30 answers, most recent on 3/8/2024

RE: MMS 2022 Suite, Slideshow Maker

@Greg123 Hi, nice try John CB...😂 this is not my first time...I never needed 16 tracks...nowhere in manual says that to access all options you have to select 32 tracks !! 😐 I did that but still a popup window says: " Slideshow maker needs at least

Movie Studio

5 answers, most recent on 9/8/2022

Can not activate Movie Edit pro Premium (2021)

I've Changed computers & upgraded to windows 11. I visited Magix web site, Logged in & open my products, Under Movie Edit Pro Premium (2021) I installed my program. When it came to the point to activate & register online, I got a message

ACID

13 answers, most recent on 3/22/2023

RE: Not enough disk space on my C drive!

I tried your directory change suggestion with no luck. When I first open Acid, I get a message that my temporary directory is getting low on space and that I should free up room on my C drive. If I hit ok in the box showing, the program will open,

Movie Studio

2 answers, most recent on 2/15/2023

RE: Is it possible to install movie edit pro 12 on Windows 11?

@Simonne-Richard, @CubeAce HI Movie Edit Pro 12 released in 2006 is not compatible with Windows 11 and, as you have found will not install - the error message is telling you the program needs an earlier version of Windows. This is due to the

Photostory

2 answers, most recent on 9/22/2022

RE: Instalation programs

@Andrzej-Aleksiejuk Hi The two issues you are having may be related to the -1603 error -1603 which means the run permissions or Temp folder access permissions are incorrect. See this Support article, and this Microsoft article/solution if you cannot

Movie Studio

One answer, on 9/3/2022

RE: Trying to reinstall. Message Error in module

@Michael-Wallace Hi and welcome to the forum. . . . . I have reinstalled the program three times with no success. . . . Repeated re-installing of the program, without removal of files and registry settings that are left behind, will not fix the

Video Pro X

27 answers, most recent on 11/18/2024

RE: VPX Feedback Button - Features In Consideration/Planning - Comments

@Can-Dive Hi, Here is the full-screen Media Pool from PhotoStory 2025. Here is the information under Feedback for "In consideration" and "In planning" for PhotoStory 2025. In case you were wondering, PhotoStory is a somewhat stripped down version

Music Maker

4 answers, most recent on 10/5/2022

upgrade ignoring my custom installation directories

After updating to the latest version of Music Maker (version 31.0.1.13) the custom installation was ignored. It set up in the default installation drives and folders. I didn't have much room on the C drive (default install) hence why I aimed to put

SOUND FORGE

23 answers, most recent on 10/15/2022

RE: I cannot update Sound Forge Audio Studio 15 or 16, or Music Maker 2023

OK The program, Sound Forge Audio Studio 16 reinstalled, BUT now I'm getting the error message about OpenGl when that starts up. This DID NOT happen prior to tonites installation with any of the Sound Forge programs I've used. I am absolutely damned

Photostory

8 answers, most recent on 2/15/2023

RE: Inability to insert a video in a project on Photostory DeLuxe 2022

Hi Jeff, Thanks very much for looking into this for me. The information that you are after is set out below: Device name Bhaskar2018DesktopProcessor Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz 3.19 GHzInstalled RAM 16.0 GBSystem type

Movie Studio

9 answers, most recent on 10/20/2022

RE: 3D title template error

@omorodionchester Hi In addition to @CubeAce comment. . . . . I have 20 GB of free space in my C: Drive . . . . The error message may be do to lack of free space on your drive. Try freeing up some space, if this is the only drive in the computer -

Movie Studio

6 answers, most recent on 12/12/2022

RE: Plug ins installation

@ROBERTO-MARTIN Hi and welcome to the forum We need more information on the issue you are having. Assuming you have the NewBlue installers downloaded and they run, are you getting any error messages when the install fails? If so what are they - a

Photostory

2 answers, most recent on 9/22/2022

Instalation programs

I bought the Photostory Deluxe app (series and installation instructions) from your online store. I am having trouble installing one of the program components, namely Travel Maps. When installing this add-on, a window appears stating that the