• Rescue Your Videotapes!

  10 answers, most recent on 2/7/2023

  [Solved] Program crashes when 100% saved - result video not playable
  I was able to create one recording from VHS tape succesfully, but then all my subsequent attemps are failing. I can record the mpg just fine. Then when saving the movie (with hardware acceleration) to disk, it goes all the way to 100%. But then the
• SOUND FORGE

  5 answers, most recent on 11/30/2025

  RE: Lost trust in SF.
  @john_barr As I read it some weeks ago, the Samplitude team was responsible for Sound Forge 12 until version 18. Since they left for Boris FX it now is back again at the Vegas team. I'm not sure if they will do something with it.
• Movie Studio

  10 answers, most recent on 7/5/2023

  [Solved] MEP 2016 Plus - Compatible for Capture With LKX HD Video Camcorder?
  Hi Gang (Hope all is well with everyone)?! Happy 4th! Was wondering if this low cost HD Camcorder (with USB & HDMI) is compatible for capture with MEP 2016 Plus? My current capture capability is thru an IEEE 1394 capture card. This camera uses
• Movie Studio

  4 answers, most recent on 10/13/2022

  RE: [Solved] "Failed to launch help"
  @gramp Welcome to the Magix user to user forums. The MS 2023 Help files should launch in your default web browser; clearly, for you they do not! So, do you have a default browser set up? They are actually located, assuming you chose the
• Movie Studio

  5 answers, most recent on 7/4/2025

  RE: MXMPEG2 Error 0110: no media decoder found
  @Steve-Summerlin @johnebaker MEP 2016 can import AV1 using the Microsoft AV1 decoder, so MMS 2023 should do likewise. Thanks John!  
• Music Maker

  2 answers, most recent on 12/12/2022

  [Solved] Can't use premium
  I purchased Music Maker Premium and activated it, but can't use it. When I launch the app and try to change the setting of vst, it shows a pop-up that says I'm using free version and purchase the premium. I definitely signed up as well. How do I
• Music Maker

  One answer, on 3/14/2025

  soundpol bought in produserplanet
  short question. how do i get the product over in music maker jam
• Video Pro X

  4 answers, most recent on 5/28/2026

  RE: Video Pro X17 stuck at "Initializing movie"
  @wilkoryte Hi Try the following: Arrange the program interface as you want it to be  Select Window, Windows arrangement, Save, give the layout a name and save it.  Restart VPX. If the issue persists we need more information: Computer
• SOUND FORGE

  11 answers, most recent on 4/20/2023

  [Solved] Why do you make it so difficult to get support?
  After a faulty Windows update I was forced to reset my PC. Now I cannot authorize Sound Forge because it's telling me the SN is already registered, and I get thrown into a loop where I end up here on the forum only to find no solutions. I have
• SOUND FORGE

  3 answers, most recent on 10/27/2025

  RE: SF 12 Can't drop music on voice anymore
  Are you referring to the 'mix' process? Do you have Sound Forge 12 Audio Studio or SF Pro. SFAS 12 was a unique build and had a few processes other SF versions did not and the UI was also different.. (good and bad) .
• Movie Studio

  One answer, on 11/3/2022

  [Solved] Popup persistence
  Why, after all these years, do I still get that infernal black Movie Edit Pro Plus popup on my VDU every time I boot my PC?   Who will rid me of this tempestuous popup?
• Movie Studio

  9 answers, most recent on 10/24/2025

  RE: Movie Sudio 2025 developed a strange behaviour
  @johnebaker Greetings John GoPros do not encode in the Cineform encoding format As I said at the beginning of the post "I think" it was GoPro. She was unsure as it was a few years ago and used a borrowed recorder from a friend when she went out to
• Movie Studio

  12 answers, most recent on 12/22/2025

  SPLIT WHILE PLAYING WITH LETTER T
  I WAS ABLE TO CUT OR SPLIT VIDEO WHILE PLAYING THE VIDEO IN 2022 MAGIC BUT NOT IN 2026 ITS NOT ABLE TO DO SO - HOW SPLIT VIDEO WHILE PLAYING IT - IN 2026 I HAVE TO STOP SPLIT AND THEN PLAY - I WANT TO SPLIT OR CUT WHILE PLAYING THE VIDEO
• Xara Designer Pro

  4 answers, most recent on 2/23/2023

  RE: [Solved] Table Menu option missing
  @Allen-Walck9125 Hi This sounds like you have hidden/turned off some of the toolbars and panes and reorganized the pane layout. The left toolbar is the 'local' built in tools of Web Designer, the Insert menu opens the Online Catalog for items such
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  I tried that, but it didn't help. So I installed version 2025 on my old PC and changed everything. So why not the 2026 version? It seems MAGIX still has a lot of work to do here.
• SOUND FORGE

  8 answers, most recent on 4/8/2026

  RE: Magix Sold Sound Forge!
  There is a new Sound Forge forum on Boris FX as well. Not much activity there though.https://forum.borisfx.com/c/sound-forge/57 I do not know if there are plans to eliminate the Magix SF forum. The 'Vegas Creative Software' (Magix) forum is gone..
• ACID

  10 answers, most recent on 4/13/2025

  RE: [Solved] manual
  This thread can be closed and used by the next person who has this same question. I received an answer from MAGIX Support. Summary: There is no PDF Manual, Utilize the Help Section. Hello Christopher,Thank you for your message.I have to confirm that
• Music Maker

  6 answers, most recent on 8/28/2024

  RE: change my email
  where do i do this im not seeing user data
• Movie Studio

  One answer, on 9/24/2025

  How Do I Access the Screen Recorder in Magix Video Deluxe Premium 2026
  I just purchased Magix Video Deluxe 2026 partly because it is supposed to contain a screen recorder. I cannot figure out how to access it. Does it have a screen recorder?
• Movie Studio

  16 answers, most recent on 9/5/2025

  RE: Blu-ray media created playback issue. Image bounces/jitters
  @calamar Hi . . . . 60min long takes more than 8 hours . . . GPU encoding enabled . . . GPU acceleration was disabled . . . . This would suggest the CPU is doing all the encoding. What is the specification of your computer system including Windows
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @emmrecs Hi Jeff, At the bottom of the link to the VegasCreativeSoftware page for Sound Forge Pro, they offer SF Audio Studio 17 for £28.99. @rose-h Hi, Try it before you buy to make sure that it works on your system and does what you need it to
• Movie Studio

  13 answers, most recent on 3/31/2023

  [Solved] Lack of Transitions
  I just downloaded a trial version of Movie 2023 Platinum. The specs says there are 175 transitions (to use between photos mostly), but I only count 32. I own Movie Edit Pro 2016 and have the same issue, in that it seems to be missing transitions.
• ACID

  No answers, created on 6/17/2025

  Viewing embedded markers on the main time line. (Acid Pro 11)
  Hi all. I was wondering if it is possible to view the markers embedded in tracks on the main time line. They appear in the chopper. I have 13 stem tracks with timing markers embedded. I need them visible on the main time line (Which is where i need
• Video Pro X

  5 answers, most recent on 9/3/2025

  RE: Bugs still in Video Pro X17
  @preacherallen I think I now understand what the problem is, so thank you for the additional information. The concept of a "third monitor" refers to the use of a third physical screen, i.e., you have three monitor screens/TVs connected to your