• Movie Studio

  20 answers, most recent on 5/1/2023

  RE: upgrade
  Hello John, The Titler Pro FX problem cannot be resolved by uninstall/reinstall or deactivate/activate the NB software. As I used other NB FX, I found that their 'watermark' is placed on any effect used from NB FX. I submitted a support entry at the
• Rescue Your Videotapes!

  5 answers, most recent on 2/28/2023

  RE: VCR not recognised
  Thanks for the reply. I am using windows 10 on a HP Pavilion laptop. Graphics card Intel(R) Iris(TM) Graphics 6100. My system told me it was working properly and up to date. However, I deleted the driver and re-installed it from the HP website. All
• Rescue Your Videotapes!

  17 answers, most recent on 2/14/2024

  RE: Need help setting up
  @PSD Hi. Personally I don't use this program or use video transfer from VHS tape or early camcorders but I do know you need to set Windows to allow both use of the microphone and webcam. What you show in your screenshot is that they are detected and
• ACID

  5 answers, most recent on 8/21/2023

  RE: ACTIVATION
  GREAT. SO, THAT MEANS I AM RESPONDING IN THE WRONG PLACE. THAT NOBODY FROM MAGIX IS MONITORING THIS AND I AM LEFT IN HELL OVER THIS. TOO LATE OBVIOUSLY. MAGIX - ARE YOU THERE? HELLO! HELP YOUR CUSTOMER! FIX YOUR WEBSITE TO MAKE IT USER FRIENDLY TO
• Music Maker

  7 answers, most recent on 12/16/2025

  RE: MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did
  @Jerry-Nixon Hi, There are instructions that came in the email with your purchase and serial number. I suggest that you click on the links and read the instructions, reproduced below. Also, scroll down your email and look at everything else that you
• Movie Studio

  4 answers, most recent on 2/2/2023

  RE: REFUND
  @James-Robinson4104 hi. You could try using that contact address from this page of the Magix website. Ray.
• Web Designer

  6 answers, most recent on 2/18/2023

  RE: Xara Web Designer Premium 19.0.1.65946 DL x64 Feb 7 2023
  @Dave-Wallin-Eddy Hi Thanks for the feedback. Out of curiosity - which link(s) go to the Xara website saying to purchase the plus version or is this a pop-up usually in the bottom right corner of the screen? John EB.
• Music Maker

  One answer, on 4/16/2023

  Cannot purchase soundpools
  I am using Magix music maker 2017.(my computer is fully updated and i restarted it etc)I tried file -> settings -> reset program to settings default. and i also tried cleanup store and i also rescan soundpools. but when i click the purchase
• Xara Designer Pro

  15 answers, most recent on 2/9/2025

  Error when publishing website
  I can not longer publish my website - get FTP-error Error in SSH layer
• Music Maker

  9 answers, most recent on 3/11/2023

  RE: installation issue
  @Vangelis Hi The download issue is affecting all downloads from the Magix website and has been reported to Magix. We are awaiting resolution of this issue. John EBForum Moderator
• Video Pro X

  39 answers, most recent on 4/24/2023

  RE: Video Pro X14 - Bug List
  @browj2 @browj2 Sorry for the confusion. I have never used the shop. Hadn't seen it. I did visit the Xara website and could only find subscription offerings of any of their products. Is the Xara Designer Pro X version 19 the current version? I'm
• Other products

  One answer, on 7/20/2023

  [Closed] Out of Memory Errors - DVD Architect 7 Build 100
  When working on larger projects, I constantly run into Out of memory errors. I see many forum posts on many websites recommending the 4GB patcher, but it appears in DVD Architect 7 Build 100 this is not an options. When you patch this release, it
• Audio Cleaning Lab

  One answer, on 1/2/2023

  Registered but not registered.
  Hi I have Audio Cleaning lab 15 Deluxe. The registration part of the website says it is already registered, but when I try to create an activation code that part of the website says it isn't registered. I recently upgraded to Windows 10. Can any one
• Movie Studio

  2 answers, most recent on 9/29/2023

  RE: 2 avi Exports selections
  @KScott Hi, I believe the second one is AV1 not AVI, I don't know much about it so you may be better looking online, but Magix website does mention this about it needing Intel ARC or Nvidia 4000 series GPU PS, although AV1 exports, the clip has a
• Movie Studio

  35 answers, most recent on 11/12/2024

  RE: What Apple format: Apple ProRes or HEVC codecs can Movie Studio run?
  @Tusk Hi, that's not an easy one to answer, as far as I know the only official list is this one on the Magix website that doesn't really go into details regarding some files like .MOV (ProRes..). There's so many variants of media formats that not
• Samplitude

  24 answers, most recent on 12/23/2024

  RE: Extremely slow download speeds!
  @Phil-Miller Hi The download issue is affecting all downloads from the Magix website and has been reported to Magix. We are awaiting resolution of this issue. John EBForum Moderator  
• Movie Studio

  One answer, on 3/30/2023

  RE: [Closed] shuttle control // preview/playback audio faster speed? (magix 2023)
  @Not-Applicable Hi This topic will be closed as issue b relates to your other topic on the similar. With respect to the Shuttle - assuming you mean the on screen shuttle control bottom of the preview monitor - you can't. If you mean a Shuttle such
• Photo & Graphic Designer

  9 answers, most recent on 2/16/2023

  RE: Educational licenses
  @Innovation-Desk I don't know why it is so hard for you to find the information on their website. https://www.magix.com/us/education/ You can buy a Xara Designer Pro EDU license for $100. https://www.magix.com/us/education/photo-design/
• Movie Studio

  28 answers, most recent on 3/8/2023

  RE: MAGIX Movie Studio 2023 Suite support Legacy Text and Underline text?
  @Dennis-Vogel Magix.com website, which is where you purchase Magix products. I don't think that they will sell you an older version, but you can always ask. Click on the Support button at the top of the forum, select your product, scroll to the
• Samplitude

  26 answers, most recent on 6/20/2024

  RE: Samplitude Pro X5 for less than $25
  @MAGIX_Redaktion I just checked the Humble Bundle website and the items like Melodyne and Convology XT are listed in the description of Samplitude Pro X5. Are the buyers of the bundle getting these items? If not, that would a pretty big oversight
• Music Maker

  21 answers, most recent on 7/19/2024

  RE: Hearing sound where there is none (no sample)
  All night at work I kept thinking on what I am missing. I got home (2:30 AM - I work afternoons ) and did exactly what you said to do. Still I had no sound or was able to record Audio. So all was correct with what you told me. But there was
• SOUND FORGE

  7 answers, most recent on 7/6/2023

  RE: Missing Mastering Effects Bundle
  @Wade-Huston Welcome to the Magix user to user forums. If you previously registered the Mastering Bundle you should have an account with iZotope, I think. Have you tried going to their website and seeing if you can log into your account? If I log
• Music Maker

  20 answers, most recent on 10/27/2023

  RE: Soundpool and loops Commercial License questions
  @JamesBay Hi You said......"And then I have to manually purchase multiple licenses for commercial use and those aren't even tied to my UI so that I know which ones to use? Ugh" You will know which ones to use as you will take note of the ones you
• Xara Designer Pro

  4 answers, most recent on 5/10/2023

  Mobile display of website
  Hi Quite new to this, so bear with me, I have just started a site about flags for my football club supporters group. I have just done the basic layout and colours, and placeholders, problem is when I view it online the main site displays fine, but