• Other products

  14 answers, most recent on 6/21/2022

  RE: serial number worked PC tuning installed. Now it doesn't work?
  @idyllmind Welcome to the Magix user to user forums. First, there are no phone numbers for Magix Support; as a first stage, support is offered in this forum by fellow-users. If we are unable to help, Magix has a ticket-based Support system towards
• SOUND FORGE

  4 answers, most recent on 6/18/2022

  RE: customize keyboard
  Can I customize the keyboard to create a shortcut for mute Yes and no @David-Lay5409 ,Do you have SF Audio Studio or SF Pro? SFAS does not have a keyboard shortcut editor, but the control file's code can be edited manually. If you have SFP, the
• SOUND FORGE

  5 answers, most recent on 6/16/2022

  RE: No way to crossfade??
  Thank you for your responses. Unfortunately I have already read this in the manual and SF doesn't behave that way for me. When I click on the Event tool in the toolbar, the entire soundfile is highlighted in blue and clicking and dragging does not
• Movie Studio

  11 answers, most recent on 6/15/2022

  RE: Installation of MEP2016 Plus On New Computer
  @CarpentersMate Hi Mike. I wish I could find the YouTube video but this Bios thing has to be a Dell setting and not Microsoft. It had something to do with Dell not wanting people modding their computers. Ray.  
• Movie Studio

  8 answers, most recent on 6/15/2022

  I cannot change the dimension of my video
  Hello everyone ! I would like to change the dimension of my video to reduce it or enlarge it, on screen; ( for example to do a picture in picture or to put another angle video on top but smaller. I used to double-click on it and by dragging the
• Movie Studio

  11 answers, most recent on 6/15/2022

  RE: Installation of MEP2016 Plus On New Computer
  @CarpentersMate Hi Mike. I'm pretty sure the computer boots from the EUFI (bios) before Windows gets loaded. I'm not sure what you are saying. If it is a Dell thing then I'm not familiar with those problems. You can have the program on as many (C:)
• Movie Studio

  2 answers, most recent on 6/14/2022

  RE: Why is movie Studio 2022 Platinum completely different from v17?
  @Henry-Cha Hi Movie Studio does have the ability to import projects from the old discontinued Vegas Movie Studio .vf project file however it will only the basic cuts only, effects etc used are not imported. The program is not capable of emulating
• MAGIX

  No answers, created on 6/13/2022

  [Closed] SOUND FORGE Pro 16 - Patch 2.1 Version 16.0 Build 82
  Dear community, We have been working hard on SOUND FORGE Pro 16 and are proud to announce that we released a new patch. Here is what has been updated: Scope: The first major update for SOUND FORGE Pro 16 does feature two new languages, significant
• Samplitude

  9 answers, most recent on 8/27/2022

  RE: Magix - Vita - File Not Found
  thanks for your reply. I have had issues similar to this before, and in cases whereby the program in use has kept freezing in places or crashes in places, (thanks or no thanks to Windows updates and other OS issues..)., and whereby a repair has not
• Samplitude

  9 answers, most recent on 8/27/2022

  RE: Magix - Vita - File Not Found
  H, Thank for your reply, much appreciated. I originally had Magix Samplitude Music Studio , and then upgraded to Samplitude Studio X6 64-bit. Again, I was previously able to use the 'Vita Grand Piano' in both versions., but not when I try to open my
• Music Maker

  2 answers, most recent on 6/10/2022

  RE: Auto-Renew
  @Tom-Cain Hello, welcome You need to email infoservice@magix.net with your customer/order number and full personal details and tell them you wish to cancel your subscription. Cancellation will take effect exactly one month from the date on which
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  Good morning everybody, we couldn't be more thankful for all you guys and the love you have for ACID. 💚 It does appear MAGIX is listening. Yes, we are listening. 😉 All your input is very valuable and we'll share more information on the next steps
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  Good morning everybody, we couldn't be more thankful for all you guys and the love you have for ACID. 💚 It does appear MAGIX is listening. Yes, we are listening. 😉 All your input is very valuable and we'll share more information on the next steps
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  Please fix Reason Rack Vst /Vsti .The plugin loads but has no sound sent to or from Reason Rack. Acid Pro 8 had same problem however the last update patch Fixed it. Reason Rack is amazing the choice of synths and plugins just wish i could use them
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  Please fix the mixer GUI making it scaleable , samplitude pro mixer for example can be made to fit any size you wish.Acid Pro has Narrow, Normal and Wide, it's a nightmare when working with lots of tracks with synths etc. When working with chains of
• Video Pro X

  27 answers, most recent on 6/9/2022

  RE: VPX14 update replaces VPX13
  @Craigster @johnebaker Hi. I'm not on VPX 14 yet. Still happy with 12. I have noticed over each release that the page filing system has become more problematic. So far though I have only had to do this for the C: drive. A lot of data seems to get
• Movie Studio

  18 answers, most recent on 6/4/2022

  RE: Which version MS (or) MEP?
  @CarpentersMate Hi Mike. I'm only seven years your junior☺but not quite retired yet. I wish we lived closer. I have spares of most components I'd willingly have given you a power supply as I share your passion for history and know it's
• Movie Studio

  One answer, on 6/2/2022

  RE: i need to burn blu-ray disks with menus
  @raggityann Hi It is possible to add buttons to the main menu for chapters, however it is not recommended, nor is standard practice to have the main movie and the chapter markers on the same menu page as they may cause issues with playback in a
• Movie Studio

  17 answers, most recent on 5/31/2022

  RE: Movie Studio 2022 Platinum doesn't respond
  @johnebaker @Vasyl-Voloshyn @emmrecs @johnebaker Hi. I too am not having any problem with playback of the file and can also add several effects without suffering any playback stuttering let alone freezing. Even opening the monitor view to full
• MAGIX

  No answers, created on 5/30/2022

  [Closed] SOUND FORGE Pro - Patch 1.2 Version 16.0 Build 106
  Dear community, We have been working hard on SOUND FORGE Pro 16 and are proud to announce that we released a new patch. Here is what has been updated: Scope: The second maintenance release will fix a couple of issues that got visible after the
• Other products

  3 answers, most recent on 5/30/2022

  RE: service start failed
  @Joe-Joyner Hi . . . . In general, does it install and run without causing conflicts with antivirus software? . . . . it should not interfere with the Antivirus program,. . . . .  running Symantec Endpoint Protection . . . . Is this being run on a
• Movie Studio

  12 answers, most recent on 6/2/2022

  RE: Magix Movie Edit Pro Premium 2022 Not Working
  @Zentron Hi David. I'm sorry but the problem is running Windows 7 which can only use Direct X 9.1 and no higher and the program needs to be running a minimum of Direct X 11.1 or preferably Direct X12.1. That is where your missing dll will be. To
• Movie Studio

  9 answers, most recent on 12/5/2025

  RE: HEVC Codec Activation #
  @Suzy-Williams Hi Suzy and welcome to the user to user forums Are you trying to import files that are HEVC (H265) encoded or trying to export a project to HEVC? Unlike some other codecs The Motion Picture Graphics Group that own the rights to the
• SOUND FORGE

  10 answers, most recent on 6/7/2022

  RE: Installed Sound Forge Audio Studio 16.0 (Build 39) 64-bit
  Have you tried my other (reset and/or proxy) suggestions? If you wish to share the file, upload the file to your Dropbox (or other) cloud folder and share the file, which should give you a ULR (link) to copy. Paste the link in a reply here..