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  • Music Maker
    One answer, on 12/8/2022
    [Solved] were do you find the downloaded songs
    I purchase the Christmas Bundle I know were the Soundpools and Loops are and go were do I get the songs from were do they go in the Music Maker so I can add them and play PLEASE
  • SOUND FORGE
    9 answers, most recent on 7/1/2024
    RE: Sound Forge Pro 11
    @Greg-Gardner9450 Yes, please try the installer you can download from your customer account. Old Sony installers no longer work because Sony shut down the activation servers.
  • Movie Studio
    8 answers, most recent on 10/10/2025
    RE: Video Deluxe 2026 Premium
    @philh77 Hi . . . . I have am mp4 of the effect I would like to use . . . . To give more specific advice, we need more information about the effect clip, ie. is this a green screen (Chromakey) effect or a video clip with a transparent Alpha
  • Movie Studio
    One answer, on 10/26/2024
    inserting arrow
    HI, I just upgraded to Movie Studio 2025.Suite.and am trying to insert an arrow into the clip. Is there a object pool built-in into the program or I should download a object ( arrow) and import it into the clip.? thank you
  • Movie Studio
    69 answers, most recent on 8/10/2025
    RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
    @Can-Dive Davinci Resolve 20 which are free to download and use. So there are a number of free alternative editors that accept these files which eliminates the need to convert.  Candive, I hope that was in jest. Convert to Davinci just to avoid a
  • Movie Studio
    69 answers, most recent on 8/10/2025
    RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
    For what it's worth, I tested @Gra_Ham's file in a number of video editors; VideoStudio 2023 - Crashed PinnicleStudio 26 - played fine Vegas 22 - would not play The file played fine in Capcut and Davinci Resolve 20 which are free to download and
  • Movie Studio
    8 answers, most recent on 5/27/2024
    RE: MAGIX 3D Maker template fail to open
    This mighty bring more light to the situation i have here. i got my program through download and when doing so my Antivirue show sign of virue while downloading could this be the problem. i also have this new development a new message. The file
  • Movie Studio
    32 answers, most recent on 1/28/2023
    [Solved] Plug In's For MEP2016 Plus
    Hi Gang I realize 2016 is an older application. Just need a refresher: Is it possible to download a 'Plug In' (from a different computer), then install it in MEP2016 Plus (on another machine)? As I recall any Plug In's are usually installed directly
  • Music Maker
    16 answers, most recent on 11/13/2024
    RE: Music Maker update 33.0.2.12
    @rival_inc Hello, Please do the following: Go to: https://www.magix.com/us/support/my-service-center/ (login required) Click on my products Search Music Maker 2025 premium Download the installation program from here HTHRob
  • Music Maker
    3 answers, most recent on 8/13/2024
    RE: Restore purchases
    @cayden-brownAssuming you have re-installed MM2024 (per @SP. 's suggestion) and logged in, open the Downloads window (the down-arrow on the toolbar) -- I think your soundpools should show up there.
  • Rescue Your Videotapes!
    3 answers, most recent on 11/13/2024
    RE: Old Video Saver Magix from about 2015
    Hi, thanks for your message, the problem was that I couldn't find the serial number for the product at first, I found it on the external label. Then the problem became the CD drive, today's computers don't have a drive. But I was able to download
  • SOUND FORGE
    11 answers, most recent on 3/1/2025
    Sound Forge Pro 18 MAGIX Hub Text to Speech downloads are White Noise
    Recently I purchased Sound Forge 18, and I also purchased Text to Speech characters in MAGIX Hub. Initially the text to speech program worked fine, but now it only produces white noise. I have attached a screenshot. Thank you for your support.
  • Music Maker
    One answer, on 5/8/2024
    i want to download the software i bought and you wont let me
    were is my voucher #
  • SOUND FORGE
    7 answers, most recent on 1/15/2024
    RE: New License Purchase For Sound Forge Pro 17
    @Jamil-Taylor You can find all downloaded installers in the directory C:\Users\YourWindowsUsername\Documents\Magix Downloads\Installationsmanager And yes, you can simply redownload everything if you want. Thanks. I found all of this that totals
  • SOUND FORGE
    6 answers, most recent on 8/2/2024
    Paid for Song Forge Audio Studio 17 on July 2gust 1st, still waiting f
    Paid for Song Forge Audio Studio 17 on July 2gust 1st, still waiting for download instructions
  • Audio Cleaning Lab
    14 answers, most recent on 3/4/2025
    RE: saving to MPEG 4
    well, the history of the video file is thus: my sister in law creates a video using one of my recordings which i send her in AFF format, we then upload it to you tube and when i want to re-post on my Facebook profile, i download it from you tube and
  • Music Maker
    One answer, on 12/20/2025
    RE: help
    @Alexander-Farris Hi Please note this is a user to user forum not Magix Support. In what way is the redemption page, here, not working? Are you using the same email address to redeem the voucher as used for purchase? The page is working at the time
  • Other products
    9 answers, most recent on 11/19/2022
    RE: [Solved] independence free install trouble
    @oyamatumi Welcome to the Magix user to user forums. I think you are trying to install the wrong file! The Independence Free program installer is called "independence_softwaresuite_32_dlm.exe". The file you list is the installer for the Independence
  • SOUND FORGE
    2 answers, most recent on 3/30/2025
    AI text to voice settings
    The text to voice feature in SF 18 is phenomenal. One question is whether there is a way to change the settings it records in. Specifically it gives an audio rate of 48000 and I need 44,100. I can convert it, but it takes extra steps to get the
  • Video Pro X
    68 answers, most recent on 3/27/2024
    RE: codec cost
    @johnebaker I am sort of lost. The codec was activated in Vegas Pro, but you had to download the codec from within VPX after the adding the clip to the timeline. It was downloaded and installed from within VPX?  
  • SOUND FORGE
    9 answers, most recent on 10/29/2022
    RE: [Solved] Can't install Sound Forge Audio Studio 16 on Windows 10
    @Justin-Oakley I was talking about these links already mentioned in the other topics about the same problem. You couldn't download
  • SOUND FORGE
    3 answers, most recent on 11/27/2024
    RE: not downloading
    @Jamie-Jordan Depends. The standard Windows Defender is described here: https://support.microsoft.com/en-us/windows/turn-off-defender-antivirus-protection-in-windows-security-99e6004f-c54c-8509-773c-a4d776b77960 What's the filename of the file you
  • Photostory
    7 answers, most recent on 9/18/2024
    RE: Editing query Photostory 2024
    Thanks Rob. I’ll try that in the morning. However I’ve only just started using 2024 and I’ve not changed any of the settings so whatever it downloaded as should be the default settings? PS 2023 had exactly the same issue for me.
  • Music Maker
    13 answers, most recent on 1/9/2024
    [Solved] Purchased soundloops not accessible via offline computer
    PROBLEM Music Maker v25. The soundloops our NGO have licensed are not accessible via Music Maker. "Please sign into the store to use any soundpools you have purchased." LIMITATIONS The computer with Music Maker cannot be connected directly to the
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