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  • Movie Studio
    3 answers, most recent on 5/10/2019
    using Insta 360 one X .insp and .insv files in Movie Edit Pro
    My 360 Camera creates files with a file extension that Movie edit pro does not recognize. is there a way to add those file extensions to the software so that movie edit pro can recognize them. They are H264 encoded MP4 files. I dont want to have to
  • Video Pro X
    29 answers, most recent on 5/31/2019
    RE: VPX10 - Updated bug list as at patch 16.0.2.322
    @browj2 Hi John Mathias is on long term leave so that is probably why his @ is inactive. Great work with your extensive bug list. I rattled up Ralf about it yesterday and he confirmed that your list(s) are "legendary" in his department and that they
  • Music Maker
    4 answers, most recent on 5/5/2019
    RE: Please Help ! Original recorded material lost with program crash.
    I appreciate the information and was able to recover the critical recorded audio files. However, I don't need a lesson in file management especially in regards to a program that is in fact by any non-Beta standards in the software industry UNSTABLE.
  • Movie Studio
    11 answers, most recent on 5/7/2019
    RE: Burn abort (encoder error) MEP17
    Hi Jeff, thanks for responding. I'll leave the system and media details until later as I think the big picture I've given is reasonably sufficient. The HD has oodles of free space and, since posting, I have succeeded in completing a disc image but
  • Music Maker
    2 answers, most recent on 5/8/2019
    RE: Too much Hassle
    I so understand you... I have asked for a refund in the past, and all they did is ask me to go through an extensive debugging process using a software of theirs (I felt like an employee testing their product if you ask me), which I did, but then
  • Music Maker
    One answer, on 5/25/2020
    Autosave not working
    I'm using Magix Music Maker Version 27.0.3.33, the EDM edition from the "bundle" a month ago and almost immediately ran into the "crash right before saving hours of work" problem, only to discover the Autosave feature had NOT been saving my work
  • Movie Studio
    8 answers, most recent on 4/25/2019
    RE: Different Versions of MEP Opening Incorrectly?
    @CarpentersMate You are trying to open the MVP from Windows Explorer, not from MEP. Windows remembers the last version installed of a program that uses the extensions. This has nothing to do with MEP, nothing to do with the last version of a program
  • SOUND FORGE
    9 answers, most recent on 5/30/2019
    [Release] SOUND FORGE Pro 13 - The all-new SOUND FORGE Pro
    Dear Community, For over 25 years, SOUND FORGE Pro has set the benchmark for recording, editing and processing audio. Now we have released the all-new SOUND FORGE Pro 13, which raises the benchmark yet again.  What's new? SOUND FORGE Pro 13 further
  • Movie Studio
    27 answers, most recent on 4/14/2019
    RE: Any Adjustment Needed For New GForce GT710 1GB Video Card?
    @CarpentersMate Hi . . . . I'll still need Wondershare for speedy stable conversion but I'll export to VOB with native resolution . . . .   Conversion should not be necessary, MEP15 can handle VOBS directly, if they do cause a slight issue, change
  • ACID
    6 answers, most recent on 4/7/2019
    RE: Audio File Format Error Message
    @johnebaker > I would assume then that you have moved the project folder from its normal location inside the Documents folder. I have, yes.   > If so this is not good practice and can (rarely) result in loss of data if Windows updates are
  • ACID
    6 answers, most recent on 4/7/2019
    RE: Audio File Format Error Message
    @mellotronworker Hi. I was modifying my reply, when I saw you had posted back, to be more specific ie ' default installation path ' to read 'default installation path for the project folder'. . . . . that;'s where I keep the projects . . . . I
  • Music Maker
    6 answers, most recent on 4/1/2019
    RE: Missing Soundpool
    Hi John, They are under Live Pads, so if you don't have Live Pads scanned for Soundpools, you won't find them. For Bellz Pluck: C:\Users\Public\Documents\MAGIX\Common\Live Pads\Trap\Trap The Bellz\Synth For Pitaya
  • Music Maker
    18 answers, most recent on 4/4/2019
    RE: Neutrino
    whoops sorry about that here they are. I am not sure why it shows up as Windows NT as I am running windows ten which is an upgrade from 8.1 [CPU]cpu="Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz" [OS]os="Microsoft Windows NT 6.2.9200.0
  • Video Pro X
    13 answers, most recent on 3/29/2019
    RE: No audio from .mts files
    BM emailed me today and gave this fix... very similar... <<The error is related to a Windows update which causes problems with the AC3 stereo sound. However, there is a way to work around the error:>>Please try this:1. Start the program
  • Music Maker
    4 answers, most recent on 3/19/2019
    RE: Scheduled background backups not working MM 2019
    Hi Robert, I believe you brought up this topic in a support ticket we had. Not completely sure whether that was before or after the most recent patch. Either way, I cannot confirm this to be a general problem. I just tried it again, and it works
  • Audio Cleaning Lab
    19 answers, most recent on 8/29/2019
    RE: Audio Cleaning Lab is now SOUND FORGE Audio Cleaning lab
    @passionfly1 Sorry, I appreciate your frustration about the issue you've been having with ACL, but what you're saying is not factually true on multiple counts, and calls for some comments. First of all, there is, of course, no mechanism in the
  • SOUND FORGE
    2 answers, most recent on 3/4/2019
    Mouse right-click to play
    Greetings! For some reason, I seem to have lost the mouse right-click-to-play option. I use this extensively and it's become a bit of a nightmare working without the facility. I have spent a good few frustrating hours trying to activate or enable
  • Audio Cleaning Lab
    19 answers, most recent on 8/29/2019
    RE: Audio Cleaning Lab is now SOUND FORGE Audio Cleaning lab
    I will NOT be upgrading to the new SOUND FORGE Audio Cleaning lab and here is why...I got as part of Magix Movie Studio SUITE 15, Magix Audio Cleaning Lab and it worked then one day I go into the program and BAM it gets this error with ZERO care
  • Music Maker
    5 answers, most recent on 2/24/2019
    RE: how to delete background noise in audio recording
    Hi.  Does anyone know how to get rid of the background noise?  Very simplistic answer: make sure you are recording your voice in an environment that does not have that noise!! However, I realise that is not what you need to hear so: What is
  • Video Pro X
    15 answers, most recent on 2/24/2019
    RE: I have VP X Vesion 16.0.1.268 (UDP3) UG Code 8434 KA1
    @1940 The latest version/update/patch is 16.0.2.306 as announced here UPDATE: New release today, now it is 16.0.2.317 as announced here If you have a valid Service Update (You bought the product less than a year ago) you can freely update by opening
  • Movie Studio
    8 answers, most recent on 2/21/2019
    RE: “Smart render could not be started”
    @me_again Hi Andy . . . . Didn't the container extension MPG start in the old Windows 3.1/dos days . . . . I think it was pre DOS with earlier OS systems (not Unix) that were available, longer file extension support in Windows did not appear until
  • Movie Studio
    8 answers, most recent on 2/21/2019
    RE: “Smart render could not be started”
    Greetings John, Hmmm. Having re-read my post again this morning after a nice hot cup of tea and I can see the problem. When I typed "MPEG is not a container format, but a video standard" I meant MPEG the codec not container and I also typed MPEG a
  • Movie Studio
    8 answers, most recent on 2/21/2019
    RE: “Smart render could not be started”
    Greetings, I know I should really leave this one alone as it's been around in several guises for a long time and indeed answered fully many times, but I would like to put in my two pennyworth if that's OK. MPEG is not a container format, but a video
  • Movie Studio
    8 answers, most recent on 2/21/2019
    RE: “Smart render could not be started”
    @Richard-hardy Hi If you are trying to burn a DVD disc then there is no option in the program to enable you to create the disc without re-rendering the source video. To add to @CubeAce comment - if your are wanting a direct copy of the VOB as a MPG
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