• SOUND FORGE

  4 answers, most recent on 6/7/2024

  Bought new SF Pro 18 Suite from online vendor
  I purchased the new Sound Forge Pro 18 Suite with Master Deck from Brainworkx; I have serial number but the download link isn't working. The purchase was through American Musical Supply; how do I download and rigister without a proper download link?
• Music Maker

  10 answers, most recent on 7/23/2024

  RE: Can't change tempo/bpm in music maker
  No. It is gone like i said. Only the old versions work. The new version aint working like the 2021 version.
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  @ehawk50 Hi Still in the wrong section of the forum. Click this link then select New post top right of the page. Please include the program full name and version number, and the steps you take to reload the project. Thanks John EB
• Other products

  4 answers, most recent on 2/19/2026

  RE: Serial number
  @Gondim Hi Please do not post Order numbers, Serial numbers or any other confidential information in the forum, this is a public forum, not Magix Support. If you do recall the old email address and password used to register the software, then you
• SOUND FORGE

  2 answers, most recent on 12/28/2022

  [Solved] Stuck at 44.1
  Hey all, Hope I can get some help with this. I am helping install a a new self serve VO PC. The idea is people can just walk up, open SounfForge 14 and record their VOs save to a network drive close SF and walk away. The old PC seemed to be stuck on
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  @AJenn Try installing the new update from today: https://www.magix.info/us/forum/music-maker-update-33-1-1-19--1345911/ Then reset the program settings under the File > Settings menu and click on the button to clean up the store in the program
• Music Maker

  14 answers, most recent on 9/1/2024

  RE: Can't load soundpools
  Hello All, I recently purchased a new Windows 11 PC. I have installed MusicMaker 2023. The program recognizes my license ( I think) and it seems to be OK to use. However, I am trying to load the Soundpools from my last PC and am unable to. The
• Movie Studio

  5 answers, most recent on 12/30/2022

  RE: [Solved] Magix Movie Studio 2023. Can it run vf files?
  @Clive-Bramham Hi. My experience with the Vegas side of things doesn't go back that far but I doubt Vegas 10 would run on Windows 11, or if it did would not run well. Certainly Magix products wouldn't be compatible going back that far, and even
• Music Maker

  22 answers, most recent on 3/20/2025

  RE: [Solved] New Install; Music Maker 2024 - Laggy and Crashes
  @johnebaker, @gjonny I reached out to Magix Support and we were able to satisfactily implement a workaround until the development team implements a permanent solution. Based on the feedback I recieved from Support, I realised that this issue has
• Sequoia

  5 answers, most recent on 8/27/2025

  RE: Codemeter
  @Nicolas-Deuson All Sequoia/Samplitude staff switched to Boris FX, including the complete customer support. Technically, you're still a customer of Magix and they should definitely respond to your issue. The problem is, they have a horrible new
• Movie Studio

  One answer, on 7/13/2025

  [Closed] Registration Site Down?
  I've sent ticket requests to support twice in two weeks and have yet to get an answer, and I really need this product to work on my new machine. I've installed Movie Studio Platinum 12 and now it wants me to register the product before I can use
• Movie Studio

  13 answers, most recent on 4/4/2023

  RE: [Solved] Multicam Editing Problem
    After spending some quality time with Movie Studio 2023 to sleuth out my problem. I do have some final takeaways.  The good news is that I'm not crazy! Whatever was going on in the video I sent with my original post was most definitely NOT how
• Photostory

  16 answers, most recent on 10/17/2024

  RE: How to add an intro/outro
  Hi Rob, just updated the drivers as per your suggestion. Switched magix back to using GPU, same result as before, nothing, so I'm back to using CPU and considering a new Graphics card. Thanks again, David
• Movie Studio

  8 answers, most recent on 2/5/2026

  RE: Repeated glitch in burned disc
  @k9vet Hi Looking at reviews of those particular discs, it would appear that they do have some issues, particularly at the transition point to the second layer. Personally I use Ritek full face inkjet discs for both DVD and Blu-Ray and have not had
• Movie Studio

  3 answers, most recent on 1/1/2023

  RE: [Solved] MEP 2016 Plus - 'Free' Cropping?
  @CarpentersMate Happy New Year to you too, Mike. Size/Position is not what you want to crop. Use the Section effect/tool. Set it to "Free Proportions" and untick "Full Screen". Drag out the crop box to what you want, then go to Size/Position and
• Movie Studio

  One answer, on 7/18/2024

  [Closed] Incompatible with Windows 10
  My new movie studio 2025 is not able to work with Windows 10! What can I do?
• Video Pro X

  22 answers, most recent on 5/30/2025

  RE: newblue display is faulty in timeline monitor
  @Betovalle @CubeAce @Gid @johnebaker @Reyfox  I do not have Total FX package on my computer so for VPX16 and MMS2024 (I did not upgrade to 2025) the NB effects are the "old version" rather than Gid's "new version". So obviously Total FX overrides
• Web Designer

  10 answers, most recent on 12/27/2023

  RE: [Solved] updated content in web site Pages not showing on web when re uploaded,
  @Koen-Uvin Hi . . . . changes made in Magix Webdesigner premium on my home page are not seen in any browser after publishing . . . . Has the file name assigned to the 'home page', as seen in either, the Edit Navigation dialog, or the Page &
• Photostory

  One answer, on 2/18/2025

  System requirements to run program
  Please describe your issue as detailed as possible. Hi, I have used Photostory Deluxe for a number of years and currently have the 2024 version. l intend to change my windows 10 laptop for a new windows 11 laptop Looking at the Magix website for the
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @me_again True, your workflow will not create the PRV extension. To do this, follow these steps once you created a Take and the Takes folder is your Media Pool: Create a new project Use the trim icon [ ] to transfer the Take to the Program
• SOUND FORGE

  3 answers, most recent on 8/18/2025

  RE: I am unable to register the activation code sent to me for my audio
  @Geoff54 Welcome to the Magix users forums. Unfortunately, your first post asks a question about Music Maker, in a thread about Sound Forge. Hence it has been hidden since misplaced posts like yours are regarded as thread-hijacking. Please create a
• Music Maker

  3 answers, most recent on 6/21/2024

  RE: removal / location of audio effect in Music Maker 2025
    i found where the files are located the old files are in ProgramData\MAGIX\MUSIC MAKER\32\fx-preset and the new one in ProgramData\MAGIX\MUSIC MAKER 2025 PREMIUM\fx-preset . the new one was "empty" had some folder like flute, guitard, drum and a
• Movie Studio

  26 answers, most recent on 3/18/2025

  RE: MIX option missing in Chroma Key
  The new version comes with a colour selector so any colour can be chosen. I suspect this may be considered an improvement over the previous version although I never used it so I'm not one to judge. @Can-Dive The old version has a Colour selector.
• Xara Designer Pro

  3 answers, most recent on 3/3/2025

  RE: [Closed] Where can I download XARA designer pro app
  @Crystal-Hall Hi There are no more updates to v19 of Xara Designer Pro or Xara Web Designer. Magix no longer retail/support the new versions. To upgrade to the newest version you need to purchase the upgrade direct from Xara . John EB Forum Moderator