• Samplitude

  8 answers, most recent on 10/12/2024

  RE: [Solved] NO SOUND from Samplitude Music Maker
  @dan-s Hi In Music Maker program setting Audio/Midi tab check that the program is using the Magix low latency 2016 or Magix ASIO driver (Music Maker 2023) and under the Advanced settings the audio device input and outputs are selected see examples
• Samplitude

  6 answers, most recent on 11/17/2022

  [Solved] Frustrated with USB Connections
  Greetings. I've used Cakewalk for 3-4 years now, and never have trouble connecting to a USB interface; I've used the Mackie ProFX6v3 and also recently, the EVO 8. But with Samplitude (I'm trying it now and will purchase if I can solve this USB
• Photo & Graphic Designer

  4 answers, most recent on 1/5/2023

  [Solved] Xara Photo & Graphic Designer 16 & 19 installed? Stuck in Update Loop
  Hello and it's been a long time since I had used any Xara product, But. I recently installed "Xara Photo & Graphic Designer 16/365 and purchased the one-year update subscription, I did not realize that it downloaded v19 and installed it. When I
• Movie Studio

  13 answers, most recent on 4/28/2023

  [Solved] stretching or shrinking a video track to match length of another track
  Hi kids, I filmed a concert using two identical cameras, have done for years with these cameras, but for some reason, one of the output files seems to play slightly faster than the other. Lets imagine there's a clap for syncing at the beginning of
• Movie Studio

  4 answers, most recent on 12/24/2022

  [Solved] Importing video clips
  I have just downloaded and installed Movie Studio 2023 Suite (22.0.03.167) with all available add-on features. While drag and dropping my first MP4 video clip I was asked if I wanted to download and install a codec. I'm sorry I did not note the
• Movie Studio

  5 answers, most recent on 4/3/2023

  RE: [Solved] Will I get a DVD copy with my purchase
  @John-Maher1086 Hi Only if you select Despatch by mail in the order page as shown below. Do note this will incur an extra cost for the disc and shipping on top of the price - the shipping is not shown in the image above. John EBForum Moderator
• Off topic

  159 answers, most recent one hour ago

  RE: Magix support has not responded to support tickets for months
  @SP. @Leslie-Howarth Hi, The HUB is now working, at least for me. I raised a ticket recently, discussed the problem with the AI agent which finally said that it was forwarding it to a human. A week later, I followed up by replying to the email,
• Movie Studio

  7 answers, most recent on 9/25/2024

  [Solved] Error-24 Magix movie studeo 2023 paid version. please help
  Greetings, I used the free trial for 2 days and it worked great, I could add files trim clips, and use effects to fix videoall except I could not burn a short 3-minute clip to a DVD burner.  Paid for the full version and went to the Magix site and
• Movie Studio

  3 answers, most recent on 12/11/2025

  RE: Boris FX (bcc) keep listing
  Reyfox, Thanks for the reply. Deleting the files in the first directory you suggested did eliminate the effects, but not VDL listing them. Going to the control panel and deleting the Boris FX there did result in eliminating the boris fx in VDL...
• Movie Studio

  2 answers, most recent on 4/2/2026

  RE: Custom transition in Magix Movie Studio
  John Thank you very much, not just for me but everybody else who benefitted from your help I appreciate it very much Regards here from South Africa Tiempie  
• Music Maker

  14 answers, most recent on 9/27/2025

  RE: What are the corresponding albums to Soundpools with no images showing
  I am going thru the huge list you provided. Question, regarding the loops that are not available on producer planet though they are in Dub Step Vol 2, is there a way to purchase them as royalty free? I assume to locate a loop the loop name has to be
• Movie Studio

  2 answers, most recent on 12/14/2022

  RE: [Solved] DVD audio menu
  @danielbrx Hi, Someone at Magix forgot to make the distinction between Movie Studio and Video Pro X in the manual. The feature is not included in Movie Studio, only in VPX. It's only mentioned in the Comparison table under Export, DVD
• Movie Edit Now

  8 answers, most recent on 2/11/2026

  RE: magix movie edit pro mx
  @George-Munro Hi George . . . . the only way i could get it to work was to carry out a ‘no loss’ mp4 file conversion . . . . That would suggest that the original drone video format is one that is not supported by MEP MX, most likely they are
• SOUND FORGE

  5 answers, most recent on 6/17/2025

  RE: Short bursts of static
  Yes. as @SP. stated, the Magix Low Latency driver can exhibit the symptoms globally, even when Sound Forge is not active. SF Pro does not have this issue. It is specific to SF Audio Studio.
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  @Raymond-Thompson Thanks for the further information. However, your "signature" which you have created actually contains all MY signature's data, not yours! I think you must somehow have copied my data into your Signature area! Please go to your
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @Barry-Wiseman Please remember these are user to user forums, not any contact for Magix staff so no-one who can help you is likely to see your post, sorry. Moderators are NOT Magix employees and we have no direct access to any staff member. Also,
• Audio Cleaning Lab

  5 answers, most recent on 3/4/2026

  RE: Download fails for Audio Cleaning Lab MX
  @Martin-Sauser In addition to what @SP. has written, I very much doubt whether ACL MX will run, and possibly not even install, under Windows 11. JeffForum Moderator
• Movie Studio

  11 answers, most recent on 1/20/2026

  RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
  @CubeAce A good question, Ray, I would feel obliged to patch at least 2025, maybe 2024. But I'm not a hard-nosed PE businessman! 😂
• Music Maker

  7 answers, most recent on 12/6/2022

  [Solved] Revolta Plus Presets by Magix
  hi, I want to purchase Revolta Plus Presets by Magix for 9.99eu (+1.80eu :( ). I use free version of Music Maker 64-bit. I need to know if all instruments which sound in its demo example will be also available and I dont have to spend more apart
• Photostory

  2 answers, most recent on 3/18/2023

  RE: [Solved] Keine Videovorschau in Photostory Deluxe 2023
  @thomas-linsinger Hi Try changing the Program setings, Device options to CPU. If the video is still black, the we need more information. The specification of your computer system including Windows version, see this topic for what is required and
• SOUND FORGE

  One answer, on 9/3/2025

  VU meter when recording
  I have been using Sound Forge 10 for many years but have just upgraded to 17. Not sure it's an improvement. My question is: in Sound Forge 17 how do you get the VU meter to work when recording. It works when playing back but not recording. Thank you!
• Rescue Your Videotapes!

  5 answers, most recent on 2/28/2023

  RE: [Solved] VCR not recognised
  @Fraser Hi . . . . Rescue won't recognise my VCR . . . . Do you mean that RYVT is not recognising the USB Video capture dongle? The correct driver for the USB dongle is installed - the latest drivers are available here. If the dongle is marked K0065
• SOUND FORGE

  5 answers, most recent on 12/17/2025

  RE: Use of 'Record Output'
  Sorry, the Sound Forge is Cleaning Lab 3 and is not that old. There is a Cleaning Lab 4 out but I haven't got it. 3 works fine except for the 'Records Output' which just stopped working, I can select it but it will not record anything. I tried to
• Movie Studio

  10 answers, most recent on 10/11/2022

  RE: [Solved] Video deluxe 2021 can't export to 17 fps MP4
  @MovieEditorr Hi . . . . MAGIX doesn't even support 16, 17 or 18 fps MP4 export... . . . It won't, 24 fps is the minimum framerate for mp4 encoded video, which is the most widely used format and acceptable to the majority of players and devices for