• Music Maker

  21 answers, most recent on 12/21/2024

  RE: Old soundpools and general questions
  Yeah! Lol I was a beta tester for Acid Pro! I must of missed that post cause I did ask around back then and never heard anything! Thanks for info! They are outta their minds still selling it without any fixes! I don't have any issues with latest
• Samplitude

  4 answers, most recent on 9/2/2024

  RE: Bus "audio" objects PLEASE!
  @Daz_Harris Hi, I suggest that you join the Samplitude/Sequoia forum and post there. That is where most Samplitude users hang out and quite often someone from Magix. John CB
• Movie Studio

  One answer, on 6/16/2024

  RE: [Closed] Rendering difficulties in Sony Vegas Pro 21.0
  @Victoria-Moore Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There
• Movie Studio

  2 answers, most recent on 12/31/2022

  [Solved] Where is the "Title Templates" Folder?
  I'm looking for the folder which stores user created Title Templates. I've looked in the Program, Program Data and App Data folders, but can't find this folder, even in Movie Edit Pro. I know it has to be somewhere because I saved a copy of the
• SOUND FORGE

  6 answers, most recent on 8/2/2024

  RE: Paid for Song Forge Audio Studio 17 on July 2gust 1st, still waiting f
  @rod-c8435 Dear user, All the necessary installation information is included in your order confirmation email that you received after payments. Please check your spam folder. Yours sincerely,Robforum moderator
• Movie Studio

  2 answers, most recent on 7/9/2024

  how to import dvds to edit them
  i am a new user of magix studio 2024 platinum and cannot work out how to import dvds to be able to edit them. help please
• Movie Studio

  One answer, on 9/20/2024

  RE: [Closed] Tried to reinstall software, have serial number. Password is active.
  @Ninian-Bacchus Please read this pinned post and follow the advice given there. This thread will be closed. JeffForum Moderator
• Video Pro X

  17 answers, most recent on 6/13/2025

  RE: VPX 17 - project folder - transferring clip from list to timeline
  @Betovalle @browj2 As users, the only thing we can do is submit the bugs and questions to Support and try to determine if there are any workarounds in the meantime. Once Support responds, we can then share this information with the forum. For
• SOUND FORGE

  2 answers, most recent on 6/5/2024

  RE: Missing/Bd Activation code for sound forge 2 and 17
  @Dominic-DeMercurio What is the error message you are getting? Are you maybe trying to enter a voucher code as a serial number? You must first redeem the voucher code here https://www.magix.com/redeem After that, you'll get a serial number. If you
• Music Maker

  2 answers, most recent on 10/7/2025

  RE: [Closed] Start The LINUX support already. (Or quit hindering it)
  @Draap_Tlapicka As @SP. writes, there are no Magix staff present or reading here so your post is really not going to be seen by anyone who has any sort of influence over future developments of any software. Also, just for clarification, all the
• Movie Studio

  33 answers, most recent on 9/22/2024

  RE: some transitions not being implemented after export
  @jim-thorley Hi and welcome to the user to user help forums. I'm sorry but can't replicate your problem. Both have exported and with hardware acceleration from my nvidia graphics card. It helps us a lot if you can put the complete spec's of your
• SOUND FORGE

  14 answers, most recent on 8/29/2025

  RE: where is spectralayers pro??
  SLP (SpectraLayers Pro) would have a unique activation code which should be in the email Magix sent you after your purchase of the SFP Suite with the other activation serials. If you can not find it, first look in your spam or junk email folders.
• SOUND FORGE

  10 answers, most recent on 12/4/2022

  RE: [Solved] Sound Forge Pro 16 Suite missing correct SpectraLayers Pro 9 installer
  See this recent thread where another user was also missing the SpectraLayers Pro activation serial. To summarize, contact Magix Customer Service. Email them at: infoservice@magix.net -or- sales@magix.net. That said, I do not see anything about SLP-9
• SOUND FORGE

  10 answers, most recent on 8/9/2023

  RE: [Solved] How to install Ozone 10 to plugins folder
  @Pauly13 You start the installer. It will ask you where to install the program and where to install the plugins (in case it wants to install AAX plugins, you don't need these if you don't have Avid Pro Tools). Usually VST plugins should be installed
• ACID

  One answer, on 11/26/2024

  RE: Upgrade to Pro 11 Suite
  @Cornelius-VanderBerg Welcome to the Magix users forums, so not a contact for any Magix staff, sorry. (Your post has been edited to remove the serial key which should never be posted to a public forum like this one!) You need to email
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @me_again It gives a remedy to the situation by using "Hybrid" but I don't understand any of it. Hybrid is a "not easy" GUI for all sorts of advanced video operations and is very capable. I wouldn't suggest it for @Gra_Ham @Bol our information might
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  @HHM see the AI and Hub in Magix video editors? Came from Vegas Pro. With Gary Rebholz being the one in charge of video software development, along with being chief product owner coming from Vegas, there is a lot of additional information on Vegas
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Christiaan-Deliaert Moderators are fellow users of Magix software, not Magix employees so there is little we can do to directly help in this situation, sorry. "Rescue Your Video Tapes" is sold as a "boxed" item, if I remember correctly, since it
• Movie Studio

  One answer, on 6/12/2024

  RE: [Closed] Magix 17 is not working. It's closing after started itself.
  @German-Gonzalez Please read https://www.magix.info/us/forum/vegas-pro-post-and-movie-studio-users-please-read-here-first--1229563/ and follow the advice given there. This thread will be closed. JeffForum Moderator   Lea
• Video Pro X

  16 answers, most recent on 3/27/2025

  [Solved] VPX16 Shot Match - How to (Help?!)
  Luckily I have the MMS 2024 version of Shot Match to understand its concept. If I only had VPX16, I would have been completely lost! Note: VPX Shot Match is an enhanced version to MMS Shot Match - it has a very different interface and workflow. MMS
• Music Maker

  8 answers, most recent on 10/6/2024

  RE: VST Plug-in Editor
  @dmstar1956 It's the graphical user interface of the instrument. Depending on the instrument you use, it will look different. For Magix Vita Instruments it usually looks like this (example Celtic Harp):
• Movie Studio

  One answer, on 7/17/2024

  RE: Audio being exported is mixed up.
  @David-Rye Hi First upload the video showing the issue in a comment - use the blue icon above the comment box with an upward pointing arrow. We may be able to determine what is wrong without further information or the project. . . . . What email
• SOUND FORGE

  7 answers, most recent on 10/16/2023

  [Solved] System Administrator
  For some reason, IT reports I am not logged in as system administrator. I am the only user on this computer. I also KNOW this because I cannot Log Out. I cannot do things unless I am Sys Admin What do I do to rectify this?
• Movie Studio

  5 answers, most recent on 3/11/2025

  RE: Crackling/popping noises in exported video audio
  Hi and welcome to the user to user forums. First, make sure the volume isn't clipping for the output by turning on the limiter on the output volume slider of the audio mixer. Internally the volume will not clip when played but could be too hot for