• Movie Studio

  33 answers, most recent on 12/3/2024

  RE: After Effects Rotobrush Effect
  @martin-brennan Hi, Yes. Click on the transition icon to open the transition menu, go to the bottom - Apply to all or Apply to all of the following objects. Or, watch this tutorial where I show this at about 3:10 for Storyboard mode, or 6:30 on the
• Photostory

  17 answers, most recent Yesterday

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi John, I followed the full procedure for fixing Windows system file issues and encountered the long pause at 63.2% during the RestoreHealth run. Windows reported that "details are in the CBS log file". Unfortunately, the final outcome was still
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  So it looks like we have exhausted all possibilities and there is no work around? I am wondering if other editing programs would have the same problem or is it just magix? Thanks, Brendan.
• Samplitude

  8 answers, most recent on 10/12/2024

  RE: [Solved] NO SOUND from Samplitude Music Maker
  @dan-s Hi In Music Maker program setting Audio/Midi tab check that the program is using the Magix low latency 2016 or Magix ASIO driver (Music Maker 2023) and under the Advanced settings the audio device input and outputs are selected see examples
• Other products

  9 answers, most recent on 11/19/2022

  [Solved] independence free install trouble
  Independence Free PC　Windows10DAW　cakewalk   I originally used it on Windows 8.1.I migrated to Windows 10 and could not load it in cakewalk. I tried reinstalling it.When I install "independence_freelibrary_dlmCouldn't find the file "" in the zip
• Video Pro X

  22 answers, most recent on 5/30/2025

  RE: newblue display is faulty in timeline monitor
  @Betovalle @Gid @johnebaker There have been new updates to all the New Blue plugins today. Image removed by Moderator Ray.  
• Movie Studio

  19 answers, most recent on 12/17/2022

  [Solved] Four Movies on Screen - but help reqd with Positioning
  A question I know I have asked before but looking at my retained notes, and the MEP screen, I remembered that in the release of a new Edition at some stage, so has how to do it changed. Now I am confused. I am looking to have four short movies
• Music Maker

  11 answers, most recent on 2/16/2026

  RE: No sound
  Thank you for taking the time to reply. I've tried setting the ASIO driver as you suggest, I've tried all the available options, (mine is Realtek but there's apparently no control panel for it), not a sausage, I can't play any of the samples or vst
• Samplitude

  6 answers, most recent on 11/17/2022

  [Solved] Frustrated with USB Connections
  Greetings. I've used Cakewalk for 3-4 years now, and never have trouble connecting to a USB interface; I've used the Mackie ProFX6v3 and also recently, the EVO 8. But with Samplitude (I'm trying it now and will purchase if I can solve this USB
• SOUND FORGE

  16 answers, most recent on 3/28/2025

  RE: slow down on exported music
  @mark-p8189 You can usually unlock the sample rate by closing all programs that access the sound card. If only one application accesses the sound card, it can set the sample rate freely. Depends on the sound card itself. If you don't know which
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  Hello Bol, I also tried your suggestion, but it made no difference at all. Thank you.
• SOUND FORGE

  17 answers, most recent on 12/25/2023

  RE: [Solved] Sound Forge 15 download
  @Thomas-Wikman The download manager stores all files in C:\Users\YourUserName\Documents\MAGIX Downloads\Installationsmanager   Perhaps it is still there. Please check.
• Movie Studio

  51 answers, most recent on 12/14/2024

  RE: How to burn files to BD with menus but without having to re-encode?
  @jak.willis Hallo Jak I read your topic. .....Does anyone know whether there's a way to burn files to BD with the menu you've created, but without having to re-encode all of the videos?..... When you burn an MVP project file for the very first time
• Movie Studio

  20 answers, most recent on 10/9/2025

  RE: Video files not loading
  Hi John, I had played with the loading again and got another error message; slightly different number. I attach a copy. I confirm that the files are all from the same source; my camera. Kind regards, Vincent OBrien  
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  @Williams-Michael @Ryan-Sch @Cristopher-Dolores @SP. @johnebaker Hi All I have started contacting Magix employees to bring this issue to their attention and pass onto the relevant department. As Moderator I have had no response from support for the
• Off topic

  160 answers, most recent 14 hours ago

  RE: Magix support has not responded to support tickets for months
  I had high hopes as well, no response for support tickets in months! I cannot register ANY of my older software versions of Sound Forge ACL 1-&-3. I HAD to purchase ACL4 and it to has problems so; should I purchase ANY other Software from
• SOUND FORGE

  2 answers, most recent on 12/22/2025

  RE: Sound Forge Pro 18 (Build 21) - flickering hardware meters
  Welcome to the Magix Sound Forge users community and seasons greetings @JTJack27.I cannot duplicate the hardware meter behavior and do not recall other users with the same issue. Have you tried different meter settings i.e., meter type, range,
• Movie Studio

  15 answers, most recent on 6/9/2025

  RE: [Closed] AI Media Management in Video Deluxe 2026
  @bjtap Yes the trial should only be one version as it is A: Limited, and B: The parts that are missing would be missing in all the trial versions such as additional third party effects track counts and any external online additional content. Ray.
• Photo & Graphic Designer

  3 answers, most recent on 7/2/2024

  RE: Text Tool Freezes the program for about 5-7 minutes
  @Tami-Cernetic Install all pending Windows updates, update all graphics drivers. Maybe thats enough to get it running normally again.
• Music Maker

  10 answers, most recent on 10/19/2025

  RE: File suddenly will not open!
  @Alex-Belobraydich Hi The auto save backup files should be in the same folder as the project file that is corrupt. The backup files have the project name with _BAK0.MM_  suffix. Depending on how many auto saves have occurred while working on a
• Samplitude

  2 answers, most recent on 9/3/2022

  RE: [Solved] cant hear independence instruments with my M-audio keyboard.
  Hi SP I dont know what I have done but its working!!!! I juste close samplitude and my keyboard and reopening all my stuff now its working. My god! Weird computer!. Just a reboot and its working! Byebye SP.
• Web Designer

  14 answers, most recent on 9/10/2022

  RE: [Solved] Web Designer Premium 19: Site navigation bar function not working!
  I figured out what the problem is. Simply unchecking the SiteNavBar box does NOT allow you to change other bars if the bars are repeating> You have to rt clk and disable the repeating on all pages. Then edit the bars that you want to on the
• Music Maker

  4 answers, most recent on 10/2/2022

  [Solved] 31.0.1.13 update patch, Windows 7 64 bit, and MM Premium 21
  Hi, Am I OK to install patch 31.0.1.13 onto the MM Premium 21 I have now or must I have Windows 10 or 11? I have Windows 7 and am not interested in upgrading to Windows 10. I have seen that Premium 23 requires Windows 10 or 11 and will stay with
• Web Designer

  5 answers, most recent on 9/26/2022

  [Solved] font display issues
  I had been using Xara Web Designer v17 and have had tremendous success creating and uploading my website.  On Friday Sept 23 I updated my website and did two things.  I copied some text from a Microsoft Word doc and pasted onto a page. There was