• SOUND FORGE

  10 answers, most recent on 10/11/2025

  RE: MP3 files skipping / glitching when opened ...
  @Bill-Fike If I understood you correctly, this also happens with pure WAV files? That's odd. You can try to reset the program settings under the File menu. But I'm not sure this will help, because it happens both in Sound Forge Pro 16 and Sound
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @browj2 Hi John . . . . VPX on 2 screens, try F9 and selecting something that is on the other screen . . . . I still get the same error message and no recording, tried placing VPX and the Magix Capture windows on different screens and both on same
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @Ronald-Henderson Hello Ronald, Your photostory.ini file is probably corrupted. Go to: C:\Users \User \AppData \Roaming \MAGIX \Fotostory_2025_Deluxe and then delete Photostory.ini. When starting Photostory Deluxe it will be created automatically
• Music Maker

  7 answers, most recent on 2/27/2024

  RE: Trying to re-install the version I purchased.
  @Charlie-CruzOrtube Please read https://www.magix.info/us/support/article/how-to-solve-error-24--2/#:~:text=You%20will%20receive%20the%20message,mail%20address%20for%20possible%20typos. JeffForum Moderator
• Movie Studio

  3 answers, most recent on 3/31/2024

  RE: error during export
  @PeterB-Andersen Hi . . . . Code:Chek FrameForColorFormat() . . . . This error message should be accompanied by an error code probably either: 0x8007000E - which would suggest you have run out of free disk space, this could be the C: drive of the
• Off topic

  One answer, on 6/21/2024

  [Closed] Vegas18 stops working. sends me older version to download? why?
  VegasPro18 stops with error msg to describe what i was doing at the time. i comply, but server response sends me older version of Vegas Pro18 to download? Why is this happening? Also very loud buzz noise stops program. it locks up & I have to
• SOUND FORGE

  No answers, created on 7/29/2024

  Problem with Studio 17 and Focusrite 18i20 (v3)
  Wondering if anyone can shed some light on thisI am running Soundforge Studio 17 with a Focusrite 18i20 (Gen 3)Everything was running fine until I updated the drivers for the Soundcard - Was using Studio 16 at this pointEverytime I start Soundforge
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  @Blacksunshine And you now use the AP11 installer? What error message are you getting?
• Movie Studio

  6 answers, most recent on 12/4/2024

  RE: Custom Buttons on BluRay Menus Throw Errors on Menu Encode
  Sorry to say that suggesting I get out of print software and then not really addressing my post is not very helpful. I am in the midst of trying to hack my custom buttons into a copy of a default template since the very act of adding a button makes
• Music Maker

  16 answers, most recent on 4/5/2026

  RE: Unlimited loops
  @Hanna-Auchynikava  Подписка Loops Unlimited должна быть доступной вам до апреля 2026 года. Насколько мне известно, ограничений на 6 месяцев нет. Ваш купон может не сработать, потому что ваша подписка действует до апреля. Если это ошибка, вы можете
• ACID

  9 answers, most recent on 11/26/2022

  [Solved] Acid Pro 11 Programme Update Error
  When I attempt to install the Magix Acid Pro 11 "software update" the installation fails. The 400MB software downloads OK, the install starts to run, and then I have an error message on screen stating:BIG RED CROSS: Failed to open the archive. It is
• Movie Studio

  24 answers, most recent on 12/28/2023

  RE: problems with import mov files
  During manual driver installationERROR: The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer. Setup will exit.
• Music Maker

  4 answers, most recent on 10/6/2022

  RE: [Solved] How to get unlimited loops to load
  First off....this company is an absolute joke. There are so many bugs in this program its unreal. How can i even submit a ticket for help from the company? All it has me doing is run in circles on the website through already asked questions. You
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  Thank you john for the suggestion. I exported a file as suggested and I was able to export it as H.264, on the 'edit' screen, importing that file back into MMS 2024 still throws up the same message in the 'burn' screen. I was also able to export via
• Movie Studio

  9 answers, most recent on 3/19/2024

  RE: Current Discounted Sale Price of Movie Studio 2024 Platinum and Suite
  @Betovalle Hi, Which 3 bugs? I would like: The source trim to Project Temp Folder fixed. Edit Wave Externally to open Sound Forge Audio Cleaning Lab with the wave file, and no error message. John CB
• Music Maker

  17 answers, most recent on 6/11/2024

  RE: Previous Audio Error (still a problem)
  @Riley-Coach The simplest way is to start Music Maker as administrator. Make a right click on the program icon and then select this option in the right click menu. If the write-protected error message then goes away, there is definitely a privilege
• Movie Studio

  7 answers, most recent on 9/25/2024

  [Solved] Error-24 Magix movie studeo 2023 paid version. please help
  Greetings, I used the free trial for 2 days and it worked great, I could add files trim clips, and use effects to fix videoall except I could not burn a short 3-minute clip to a DVD burner.  Paid for the full version and went to the Magix site and
• Photostory

  17 answers, most recent Yesterday

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi If the account you login to the computer is a 'Local account' skip to the next sectionIf a Microsoft Account, and, OneDrive is installed and syncing your Documents folder to OneDrive, then as a minimum, you need to stop it syncing the
• Video Pro X

  One answer, on 1/8/2024

  Error in Module
  Whenever I try to create a new file for a video, it crashes. It says something about access violation? Then I try to reinstall and it does it again.
• Movie Studio

  26 answers, most recent on 1/27/2024

  RE: An Error occured during Export
  My only alternative is to format the machine and see if it fixes the error. if it ain't broken leave it alone and its now broken and can not be left like this UH bouy
• SOUND FORGE

  2 answers, most recent on 12/17/2023

  RE: error 24 when trying to reactivate software
  @gurinhs As a first step please read https://www.magix.info/us/support/article/how-to-solve-error-24--2/#:~:text=First%2C%20please%20check%20your%20entered,address%20and%20adjust%20the%20data). JeffForum Moderator
• SOUND FORGE

  28 answers, most recent on 1/27/2025

  RE: INSTALLING LEGACY PLUG-INS
  @Burton-Allan Hi Thanks for coming back on which error message you were referring to. I already gave you the most likely cause of that error message in this comment above. . . . . I'm not really the Administrator of my own computer . . . . That is
• Movie Studio

  One answer, on 3/28/2025

  RE: save video
  @Sigge-Matti Hi . . . . download an audio function. When I click YES, it says it cannot be done . . . . We need more information to help diagnose the issue you are having: What is the full name and version number of the video editor you are using,
• SOUND FORGE

  6 answers, most recent on 3/28/2025

  RE: Registration error: "The activation code is not valid"
  @KamChuen-Lai Welcome to the Magix user to user forums. Assuming you are using Sound Forge for MAC and are trying to activate the product on a MAC computer, please be aware that the software will not run on any recent version of OSX since it is now