• Music Maker

  4 answers, most recent on 12/15/2023

  [Solved] Loops Unlimited Not Working
  Hi,I purchased the Music Maker 2024 bundle with Loops Unlimited.When navigating to subscriptions it shows Loops Unlimited as "Purchased" but when I navigate to the store all sound collections have a price and ask me to purchase them.I have tried
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  @DesertSweeper Hi . . . . the log files mention Topaz (which I have) just before the fatal . . . . This would suggest there may be an issue with Topaz and a recent Windows update to Microsoft Visual C++ which is known to cause some issues. I would
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  @DesertSweeper Hi . . . . no local directories are located on the OneDrive . . . . In VDL 2026 what are the file paths, as found in the Program settings Folder tab are the Magix folders pointing to? . . . . I installed ON1 Photo Editor . . . . Does
• Video Pro X

  46 answers, most recent on 5/14/2025

  RE: VPX16 plays Sony XAVC with no sound
  @Gid @AAProds @Marc-Goder @CubeAce @johnebaker I also generated my audio codecs using GSpot. I too have Dolby DTS so don't think that's the answer. I took it one step further and dumped @Gid's @AAProds and my data into a spreadsheet, sorted it and
• Movie Studio

  35 answers, most recent on 11/12/2024

  RE: What Apple format: Apple ProRes or HEVC codecs can Movie Studio run?
  @Gid the MP4 comment was a different issue, it was an example of how I overcame an issue of the Magix software refusing to load the file. It had uploaded files of the exact same type from the same iphone before and after, so there's something about
• ACID

  8 answers, most recent on 3/20/2025

  RE: Audio warp in Acido Pro
  I've been using this function in Beatmapper for a very long time. It works well, depending on the music file, if it has a fairly even rhythm. It's a bit worse with music from the older 60s, 70s and a bit 80s. Then you have to try a bit harder. In my
• Movie Studio

  43 answers, most recent on 3/7/2025

  RE: Audio not importing
  @Gary-Beckwith Hi. First of all, Welcome to the user to user Magix forums. The problem with mov. files in general is they were designed by Apple to work on their products and have never been able to be used natively in Windows without additional
• Other products

  5 answers, most recent on 9/30/2025

  RE: Independence Pro 3.5
  @davidr1 In my experience, users have had problems loading the samples because they didn't run the Library installer. Yes, technically you can simply copy and paste the downloaded files from one computer to another, but they cannot be loaded without
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis Interesting. The cynic in me says that Magix had problems with Smart Copying and Rendering and have tightened up on the file compliance, so much so it won't even smart copy one of it's own AVCHDs in the latest versions.
• ACID

  One answer, on 6/16/2023

  [Solved] Best to uninstall AP10 before AP11 or after?
  As many things are shared, scanned, and authorized across Magix products.... Is it best to install, update, and run AP11 a few times first for file associations to take hold, any variations in soundpools, vst, featuresets, etc... before uninstalling
• Music Maker

  One answer, on 3/25/2024

  [Solved] Commercial use of VST instruments bought in Store of Music Maker
  I have the Music Maker Premium 2023 version. I also read that to use commercially VST instruments from Producer Planet, I have to buy Commercial version (standard) or Commercial version (royalty-free). However, there are VST instruments that I
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  Good morning. I still have no website, although I can see files sitting on the OVH server. I'm trying to upload a screenshot but all I get is an error message at the moment. Have tried a png and a jpg version but both giving error message. What am I
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Can-Dive Davinci Resolve 20 which are free to download and use. So there are a number of free alternative editors that accept these files which eliminates the need to convert.  Candive, I hope that was in jest. Convert to Davinci just to avoid a
• Movie Studio

  7 answers, most recent on 9/4/2025

  Video playback stutters
  The video playback stutters with some large files. How can I minimize this? Are there any options? Program: Magix Video Deluxe Plus operating system: Windows 11 Hardware setup: wich information do you need?
• Movie Studio

  15 answers, most recent on 9/26/2025

  RE: MAGIX Video deluxe 2026-encoding failed
  The burn procedure is completed after about 30 minutes and a vob.file, 0.99 GB, has been created. Can the project's track 1 (the movie) and track 2 (titles), and perhaps the chapter markers, be saved and then imported into a new project?
• Music Maker

  3 answers, most recent on 1/17/2026

  RE: NO DOWNLOAD MUSIC MAKER 2025 PREMIUM
  I've tried absolutely everything: changing DNS, sharing the network from my phone, running the drive as administrator, and setting Windows 8 compatibility. and of course I turned off the firewall. I even tried transferring files from my previous
• Movie Studio

  14 answers, most recent on 3/19/2026

  RE: Separating Audio Tracks Video deluxe 2026 premium
  @Tom-Essex Hi, Once they're are on the timeline, use Ctrl+H to get them on separate tracks, or right-click on the video, Audio functions, Video/Audio on separate tracks. For the future, go to File, Settings, Program Settings (Y), Video/Audio tab,
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis I did a couple of test runs. I burnt a BD ISO. I then took the m2ts from that ISO and put it in a new Magix project. I then burnt that to BD ISO. The Smart Copy box was available, so I ticked. That then made the Smart render box become
• Movie Studio

  4 answers, most recent on 4/3/2025

  RE: Recording time doesn't work in MEP2021 Plus
  My suggestion for MAGIX: If the file is not in DV-AVI format, MAGIX could calculate the time from the creation time in the file metadata, which usually starts from the time the recording started (in this case it started 2025:04:03
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 Hi We need more information on the MOV file encoding formats used for the video and audio. Download and install MediaInfo and analyse one of the clips and post the results, see this tutorial on how to setup MediaInfo and analyse a
• SOUND FORGE

  6 answers, most recent on 3/14/2026

  RE: Missing dll file
  Hi and thanks for your quick reply. I've just bought Soundforge Audio Cleaning Lab4. It won't launch and I get the error message 'mfc140u.dll was not found'. I've done some more research and it looks as though the problem is to do with a missing dll
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @johnebaker@SP. Hello again. I bought the SF18 Pro Studio. The batch processor still isn't working. I'm pretty sure kaspersky antivirus is the culprit. I've been asking AI chatbots tech support questions and they concluded my antivirus is
• Movie Studio

  41 answers, most recent on 2/6/2025

  RE: How to fix or smooth de-interlaced content?
  @AAProds @Gid Here is the link to one of the deinterlaced episodes: https://drive.google.com/file/d/1Q7edU_oQ74mYHtZAf89NbC8m_RMLhzqb/view?usp=sharing Weirdly, when looking at the file attributes in Mediainfo, it states the video is interlaced, but
• Movie Edit Now

  5 answers, most recent on 6/2/2023

  RE: [Solved] mp4 640x360 16:9 shows as 4:3. How correct this?
  @CubeAce Ray, setting different movie settings isn't going to force an incorrectly-read clip into the the right ratio. @tonyb3 Tony, if you're using a Magix editor, right-click on the video object, click on Object Properties, go to Video, then