• ACID

  15 answers, most recent on 12/19/2024

  RE: [Solved] 🎄🎉 ACID PRO 11 + SOUND FORGE 16 - CHRISTMAS CRASH SPECTACULAR! 🎉🎄
  @Forever-Season Ok. Which audio device is selected as the default device in the Windows sound control panel? To open the Windows sound control panel easily, again hold down the Windows key and tap R. In the Run window, enter mmsys.cpl and press
• Movie Studio

  8 answers, most recent on 7/29/2025

  RE: Text to Speech conversion
  @Pete-Lowland Welcome to the Magix users forums. TTS is available if you are a registered user of the full version of VDL 2026, via the MAGIX Hub tab in the app. I'm not sure whether STT is also available similarly, I don't currently have the full
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @ericlnz Thanks Eric, Vegas "i" is the same as Video Deluxe "i": Progressive segmented frames. We VDL users just have to go via the Bluray burn process to achieve that. Magix probably decided way back that there would be little demand for exporting
• Movie Studio

  6 answers, most recent on 2/7/2026

  RE: Background app from Magix
  @browj2 Thanks for your succinct explanation John. I also have Photo Manager installed and it was installed in 2022 on my new computer. What makes it load? It was loading at startup via Services - Automatic (Delayed Start). I must admit I've often
• Audio Cleaning Lab

  No answers, created on 8/24/2025

  Audio Cleaning Lab 15. Input sound problem with Windows 11
  My input via a Behringer module works fine on my old Win 10 laptop but all I get on my new HP one running Win11 is an intermittent blip noise. I have tried altering settings and apparently my drivers are all up to date. Any suggestions?
• SOUND FORGE

  4 answers, most recent on 2/19/2025

  RE: OZONE 9 mastering icons missing from my Sound Forge 18
  If you do not see them in the FX Plug-ins menu (aka, FX Favorites), add them via; "View> Plug-in Manager"
• Music Maker

  3 answers, most recent on 6/17/2024

  RE: [Solved] Problem with purchased sound pools
  @dpizza It's a Loops Unlimited icon. What is the filetype of these loops? Loops Unlimited uses mxcogg. Maybe you need to uninstall the Soundpools (via right clicking on them) and redownload them as wav or ogg files. Rescanning the files on each
• Samplitude

  5 answers, most recent on 1/14/2025

  RE: Why no Beatbox Pro in Samplitude?
  @Fhatuwani-Netshifhefhe Samplitude Pro has the older Beatbox 2 and additionally Loop Designer and Robota. Beatbox 2 has a lot more features compared to Beatbox Pro from Music Maker. You first need to install it via the Download instruments &
• ACID

  One answer, on 7/26/2025

  RE: PLUG INS
  @martin-smith Which plugins? Usually, VST3 get installed under C:\Program Files\Common Files\VST3\ Plugins that come with Acid might be located under the Acid program folder in the subfolder called Magix Plugins. Additionally, some bonus content
• Samplitude

  40 answers, most recent on 4/15/2025

  RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?
  @gregory-battaglia Simply click on the screenshot. No need to zoom in. Manuals are available via the Help menu inside Samplitude or here: https://www.magix.com/us/support/pro-audio-downloads/
• SOUND FORGE

  16 answers, most recent on 3/21/2025

  RE: not saving to mp3 files
  @Randy-Young Ok. Can you upload a screenshot of all available file formats in the export window? You can upload images via the blue arrow icon above the response text box.
• Samplitude

  One answer, on 10/31/2025

  Afspelen tijdens opnemen van dezelfde track
  Ik wil graag tijdens het opnemen, mijn recording (ingang) af laten spelen via mijn gekozen Playback device. Echter hoor ik dit niet tijdens het opnemen. Als het fragment later wordt afgespreeld, gaat dit wel goed. De modus staat op Standaard mode
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  Greetings all, It's official! MS2025 is now officially abandoned, forsaken, cast out, discarded and other synonyms for forgotten. To paraphrase the hit parade song "I'm a Believer" by The Monkees, a well known beat combo of the 1960s -
• Music Maker

  One answer, on 3/14/2025

  RE: soundpol bought in produserplanet
  @Morten-kaarvand Can Music Maker Jam load files from your phone/tablet? If yes, them simply download the ZIP file via your Internet browser from ProducerPlanet and extract it. Then load the files into your project.
• Music Maker

  One answer, on 1/28/2026

  RE: I had purchased the Magix Music Maker 2026 and never got the code
  @Jon-Jefferys  Since January 7th, 2026, there has been an issue affecting a small number of purchases made through our US shop when paying via PayPal. In these cases, the payment is successfully debited by PayPal, but the funds are not released to
• Samplitude

  40 answers, most recent on 4/15/2025

  RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?
  @gregory-battaglia Did you click on the Mon. button in the transport console to enable monitoring? Can you upload a screenshot of your Samplitude audio settings, the ASIO settings and the Mixer? For my session on 3/28/25-for which I traveled from
• Video Pro X

  2 answers, most recent on 10/25/2024

  RE: [Solved] Latest / Current Version of Pro X 13?
  @Wayne-McIlvaine Hi The latest version is Video Pro X 16 v 22.0.1.244. You will need to upgrade to this, at the upgrade price, and it will replace VPX 13 on your PC. . . . . When I select "Help...Update online" via my current version nothing happens
• Sequoia

  2 answers, most recent on 1/21/2025

  RE: Izotope RX not working as external audio editor
  Dear customer, please contact our Pro Audio Support directly via the following mail adress proservice@magix.net. With kind regards Your Pro Audio Team
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @AAProds I am happy to send you a sample file - towards end it shows a person, no big deal but if I send file to you please pass on a bit from the front. I can send via mailbigfile I expect - but I will need your email/contact won't I? Thanks  
• SOUND FORGE

  2 answers, most recent on 9/2/2025

  RE: install Problem
  @Victor-HUGO7807 Can you upload a screenshot of the install program you downloaded and ran? Usually, Windows puts newly installed program visibly into the Start menu that opens after you click on the Windows button in the Windows task bar. Sound
• Music Maker

  3 answers, most recent on 4/11/2025

  RE: Automation missing in 2025?
  @ParadoxMM The Effects menu entry only works if you have objects on your track selected. And then you need to click the Enable checkbox in the dialog. You might be able to automate VSTs via your MIDI controller or the MIDI Editor, if they have the
• Sequoia

  3 answers, most recent on 2/14/2024

  RE: [Solved] Trial already expired
  This often happens when the TRIAL license is suppressed by certain right settings. There is a simple solution for this, which Support will be happy to send you by email. Please contact them via proservice@magix.net With kind regards Your MAGIX Pro
• Samplitude

  4 answers, most recent on 3/31/2025

  RE: Audio objects disappeared in Samplitude prox suite build 24222 64bit
  Dear customer, please press the “Tab” button once. Does this help to solve the problem? If not, you can restore the visualization of the objects via “View - rebuild graphic data”. With kind regards Your MAGIX Pro Audio Team
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  RE: Windows does not find drivers for the video grabber usb device
  @Atte-Tahvanainen If you can select the grabber as an input device Windows definitely installed the drivers, otherwise it wouldn't be available. Do you know which video system your VHS player uses? As far as I know, the grabber supports NTSC and PAL