• Video Pro X

  46 answers, most recent on 5/14/2025

  [Solved] VPX16 plays Sony XAVC with no sound
  I was investigating an issue where a Sony XAVC video file played but not its associated audio. I found this old post from 2023 where the OP had the same problem. He provided sample files which are still available to download. The OP indicated that
• MAGIX

  No answers, created on 4/10/2026

  magix.info - Announcement – Maintenance Work in April
  We will carry out technical upgrade maintenance on the cloud platform on which magix.info is operated during April. It cannot be ruled out that the site may be unavailable or only partially available during this time. The duration of these effects
• Music Maker

  One answer, on 11/13/2025

  RE: Erro ativação soundforge 11
  @TCE-Ceara Please read https://www.vegascreativesoftware.info/us/forum/activation-of-sony-creative-software-era-applications--149297/ and follow the advice given there. JeffForum Moderator Por favor, leia
• SOUND FORGE

  One answer, on 3/23/2024

  RE: [Solved] why does it say I'm Not Logged In as Administrator, when I am?
  @jeanius123 Are you talking about the same problem as described here? https://www.magix.info/us/forum/program-will-not-open-unless-it-is-run-as-administrator--1207220/#ca1396227
• Photostory

  6 answers, most recent on 8/24/2025

  RE: [Solved] "Sound Optimization", disappearing transitions, transition/music issue
  @Robert-Madison Hi With respect to the 'Sound optimization' message need more information in order to help you: Photostory version, your previous topic referred to Photostory Deluxe 2021  Computer specification, see this topic for what is
• SOUND FORGE

  9 answers, most recent on 11/25/2025

  RE: Sound Forge
  @Andrew-Rizko Try this: https://www.vegascreativesoftware.info/us/forum/activation-of-sony-creative-software-era-applications--149297/
• Movie Studio

  One answer, on 7/21/2025

  RE: [Closed] Registering old version of sony vegas 9
  @GummyPhones Hi, sorry you're on the wrong forum, copy & paste your comment on the Vegas forum - https://www.vegascreativesoftware.info/us/vegas-pro-forum/
• Rescue Your Videotapes!

  2 answers, most recent on 7/10/2025

  RE: [Closed] veg files wont open, message says no valid license (used for years)
  @Rick-Roughen This sounds like a Vegas file format, not a Rescue Your Video Tapes. The Vegas forums are here: https://www.vegascreativesoftware.info Try something like
• Off topic

  2 answers, most recent on 4/11/2026

  RE: Ownership of Vegas Pro
  @Time-Tree You might also want to read https://www.magix.info/us/forum/important-update-regarding-our-product-portfolio--1352886/ for further information direct from Magix. JeffForum Moderator
• SOUND FORGE

  11 answers, most recent on 1/21/2026

  RE: Licenses for songs used from Sound Forge
  I purposely used the same song in another video and it got flagged again. I disputed and provided all of the licensing info from the EULA. here is the claimant info: Happy Piano (C Major) Content found in 0:00 - 0:47 Content type  Melody or
• Off topic

  One answer, on 7/7/2025

  RE: [Closed] vegas 22
  https://www.magix.info/us/forum/this-is-not-the-vegas-products-forum-please-read-here-first--1242927/
• Movie Studio

  One answer, on 2/5/2026

  RE: [Closed] Can't register Sony Movie Studio Platinum
  @Karen-Fritz Please read this post on the Magix Vegas forums and follow its advice. Also, please read this pinned post and follow its advice to post any further questions to the Vegas forums. Thank you. This thread will be closed. JeffForum Moderator
• Movie Studio

  4 answers, most recent on 1/22/2026

  RE: Terrible website
  Could this issue with PayPal be related to this POST?
• Other products

  One answer, on 5/17/2026

  RE: [Closed] Crashing Vegas 20.0
  @Wes-Selwood Please read https://www.magix.info/us/forum/borisfx-now-owns-vegas-pro-soundforge-acid-pro--1352902/ and follow the advice given there. This thread will be closed. JeffForum Moderator
• Off topic

  One answer, on 6/29/2025

  RE: [Closed] LOST email
  https://www.magix.info/us/forum/this-is-not-the-vegas-products-forum-please-read-here-first--1242927/
• Movie Studio

  2 answers, most recent on 5/1/2024

  RE: [Solved] Return
  @Megan-Paulos Hi See this comment, for a refund contact Magix by email to infoservice@magix.net John EBForum Moderator
• Movie Studio

  2 answers, most recent on 3/24/2026

  RE: AI Speech to Text Not Working - Program Crashes
  This support article might help you: https://www.magix.info/us/support?question=281940&category=0&title=what-should-i-do-if-i-have-a-problem-with-the-magix-hub
• Off topic

  One answer, on 8/10/2025

  RE: [Closed] CD Architect 5.2
  @Steve-Pabst You need the Vegas forum for your old Sony Creative Software era software. Try here https://www.vegascreativesoftware.info/us/forum/activation-of-sony-creative-software-era-applications--149297/
• Movie Studio

  One answer, on 5/11/2026

  RE: [Closed] CRM files
  @Marian-Pliundra Please read https://www.magix.info/us/forum/borisfx-now-owns-vegas-pro-soundforge-acid-pro--1352902/ and follow the advice given there. This thread will be closed. JeffForum Moderator
• Movie Studio

  15 answers, most recent on 6/17/2024

  RE: [Solved] How to do basic video editing in Magix
  @Lawrence-Schwartz  Hi, pls note Magix Movie Studio is not an upgrade from Vegas & has never been, it is a completely different program, the correct upgrade would be to Vegas Pro. The interface is pretty much as you would know & recognise,
• SOUND FORGE

  2 answers, most recent on 6/2/2024

  RE: [Solved] software claim no internet, when there is no problem with my internet
  @Gary-Burton3184 Maybe your firewall is blocking the connection? Try to disable Windows Defender temporarily or try to run Sound Forge as administrator by right clicking on the program icon. Is TLS encryption enabled on your
• Movie Studio

  3 answers, most recent on 3/12/2024

  RE: [Solved] How to COMPLETELY uninstall MEP | So can do a clean re-install?
  @Apollo89x You may have already covered this but here's what Magix has to say about Reinstalling: https://www.magix.info/us/support/article/how-to-reinstall-movie-edit-pro-movie-studio-2022--667/
• SOUND FORGE

  4 answers, most recent on 11/25/2023

  RE: [Solved] Loud hiss on all audio playback when Sound Forge 17
  @David-Leeper https://www.magix.info/us/forum/loud-static-noise--1328573/
• Movie Studio

  One answer, on 2/22/2026

  RE: [Closed] I need my serial number!
  @Yusuf-AlSanad Go to your Magix account https://www.magix.com/us/support/my-service-center/. Hopefully under My products you will find your MSP13 and its serial number. There were two releases of MSP13 - the original Sony Creative Software one and a