• Movie Studio

  2 answers, most recent on 6/26/2023

  [Solved] Does Magix MEP2016 Allow Web Cam Capture?
  Hi Gang - Greetings to John CB, and everyone (hope all is well) I'm using Skype to record some video interviews. The problem is that Skype has eliminated the Split Screen feature, naturally making many people very unhappy. Aside from choosing a
• Video Pro X

  One answer, on 7/17/2024

  RE: [Closed] My Vegas Pro 20 and 21 are not operating. I need a permanent fix.
  @jordan-conner This is not the Vegas Forum. Scroll to the very bottom of this web page and click on VEGAS Forum and post there. John CB
• Web Designer

  One answer, on 8/31/2024

  Editing HTML code
  I have made a web site using Web Designer Premium. On at least one page, there are two pieces of text in diifferent languages and google translates one intoo English. I have found that a couple of lines of HTML can stop this but cannot find out how
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @rose-h Welcome to the Magix user to user forums, so not any contact for Magix staff, and there is no phone number either, sorry. I believe the last version of Sound Forge Audio Studio was version 17, but this seems to not be available direct from
• Off topic

  163 answers, most recent 7 hours ago

  RE: Magix support has not responded to support tickets for months
  @Gr8fuldan Hi . . . . everyone keeps saying to log into your account. . . . thus I forgot my password. I put in for a change of password under forgot password and got no email back. . . . . You wouldn't, the email is sent to the old address with
• Video Pro X

  10 answers, most recent on 8/10/2025

  RE: Programme freezes
  @Billy-Green8845 Hi If the tutorial is not clear, use the online MediaInfo feature here. Use the Choose file option and go to where the file is and upload it. The analysis will take a few seconds, then use the Download MediaInfo report option, this
• Movie Studio

  8 answers, most recent on 8/19/2024

  RE: Auto Backup Steals My Computer
  @AAProds Hi Al. No, I've never seen that happen and some of my projects take a couple of hours to render still and I am regularly doing another activity or web browsing. I use Firefox though. Ray.
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @CubeAce Greetings Ray, I don't think so. I couldnt even get AV1 to hardware encode in MS2025. There are many example of hardware encoding being broken with 591.44, mostly from gamers I must admit. An example from the Adobe Community -
• Xara Designer Pro

  7 answers, most recent on 5/25/2025

  RE: Unable to disable all pages from "Auto-generating canonical URLs"
  @SP., @emmrecs, @browj2 Hi I have been a member of TG forum for many years, having registered copies of Web Designer, from Magix, and now I repeatedly get this. Last time I logged in was late last year. I can change my password using the above,
• Web Designer

  13 answers, most recent on 9/19/2025

  RE: My Magix account
  @emmrecs Hi Jeff, The page shown is Magix, not Xara. Note the MAGIX Webmail, MAGIX web address. @johndm Hi, Can you give us the URL of the web page that you show? Which one of the packages do you have? John CB
• Audio Cleaning Lab

  22 answers, most recent on 8/3/2025

  RE: Webradio
  SOUND FORGE Audio Cleaning Lab 4 when i try to record it comes up with no sound card found. its a new comp as the last one died last week. on the old one i had Audio & Music Lab Premium and it work fine till the hd failed. i did install it on
• Off topic

  163 answers, most recent 7 hours ago

  RE: Magix support has not responded to support tickets for months
  @Gr8fuldan Hi . . . . everyone keeps saying to log into your account. . . . thus I forgot my password. I put in for a change of password under forgot password and got no email back. . . . . You wouldn't, the email is sent to the old address with
• Rescue Your Videotapes!

  17 answers, most recent on 2/14/2024

  RE: Need help setting up
  I’ll email them directly rather than through the web form 🙂
• SOUND FORGE

  10 answers, most recent on 2/12/2025

  RE: Sound Forge 18 Build 21Back Up Toolbars?
  Hi @Unsounded, Export/Import the DXCache and Metrics registry folders in Computer\HKEY_CURRENT_USER\SOFTWARE\MAGIX\Sound Forge Pro\18I think the registry 'Presets' folder is for the 'Save/Save as' formats. There are actually two Presets folders..
• SOUND FORGE

  4 answers, most recent on 4/9/2024

  RE: Crash
  The Sony versions of Sound Forge can also be downloaded from the Sony Archives. The Magix versions (Sound Forge 12>17) must be downloaded from Magix. btw @Randahl-Ritchie, this is a Sound Forge users forum and not a contact for Magix Support. No
• Xara Designer Pro

  26 answers, most recent on 12/21/2024

  RE: Sad update for users of the perpetual licence of Designer Pro X19
  I can't open my web designer premium 19, I click the Icon on my desktop and nothing happens
• Movie Studio

  15 answers, most recent on 7/12/2024

  RE: Curious,, what's your default layout & size of screen?
  @Gid Hi Gid. Reduced, cropped & rendered at UHD is giving me the best playback quality at my end Gid. If it doesn't fill the screen I just right click the video and select 'Full Screen' from the drop-down menu. Results may also vary from web
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  @CubeAce Hi Ray . . . . If you reside in one of the other supported language country versions of the program and log in accordingly, do they get their own forums? No, they end up here. . . . Try the following, select another language, eg Spanish,
• Photo & Graphic Designer

  7 answers, most recent on 5/6/2026

  Cannot install my software on a new machine - no response to ticket
  [Ticket#2026041617000679] I have been a loyal client since the early 1990’s when Xara was Corel Draw and have regularly updated my version (I have a collectors pile of CD’s in my drawer) however, I am currently faced with a dilemma …. My Laptop was
• Off topic

  163 answers, most recent 7 hours ago

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 As a customer what's stopping you from contacting @Tom_Sp user Sp contacted Tom and his issue was resolved? As stated we are only volunteers, we have no authority over Magix. All of the answers are in this thread. Stephen Forum
• Web Designer

  3 answers, most recent on 4/8/2023

  [Solved] Is it possible to upgrade older version to new one?
  Hello, I have old key of MAGIX Xara Web Designer Premium. I believe it is 15 version. Is it possible to upgrade to latest version?
• SOUND FORGE

  9 answers, most recent on 1/21/2025

  RE: Cannot get Sound Forge Audio Studio 16 to launch
  @Bob-Hobley If you have a voucher code, as a first step you need to read this web page which tells you exactly how to redeem that code, which is NOT a serial key for the software. The screenshot you posted shows that the software is successfully
• SOUND FORGE

  7 answers, most recent on 6/12/2024

  RE: Trial Activation Code received but rejected by activation field
  @Riley-Rice Can you upload a screenshot? I only remember that you need to enter the trial serial number directly into the software, not a separate web page.
• Other products

  One answer, on 8/12/2024

  RE: Trying to access pictures in Google Drive with Photo Mgmnt Delux
  @Slondino Hi . . . . Anyone know who to resolve this so I can import my photos PMD? . . . . Assuming Google Drive is not where all your documents etc are stored, download them from Google Drive to a folder inside your Documents folder on the