• Rescue Your Videotapes!

  7 answers, most recent on 6/20/2024

  RE: Capture show a couple of seconds then blue screen
  @Baldrick @johnebaker does the tape play OK when the player is connected to a TV and viewed? Digitisers tend to be a bit less sensitive than TVs so they may konk out/go bluescreen, while the TV still shows a picture.
• Video Pro X

  13 answers, most recent on 9/22/2024

  RE: Bug in Video Pro X 16
  I tried something after looking closely at your screen grab. I saw you had a much lower resolution than I had so I tried that and it stayed on 29.97. I then increased the resolution to what I was using and it again held at 29.97. Not sure what that
• SOUND FORGE

  2 answers, most recent on 9/4/2024

  RE: SF18 build 21: Regions List
  Thanks for the reply. I have a copy of SF10 and checked that. The behaviour is no different - even possibly worse to resize the columns but I'd forgotten how much better visually the layout was, especially the scrollbars. The fact that the regions
• Movie Studio

  44 answers, most recent on 9/12/2025

  RE: some objects cannot be moved on the timeline. Others can...
  @Alfns I've just tried a similar action here and have no problems with dragging an object back over a previous object. MEP 2014 was a long time ago but I don't recall any issue with that version either in this regard. So, it seems to be peculiar to
• Video Pro X

  12 answers, most recent on 12/12/2023

  RE: Crashing in video proX14
  and still have a problem
• Movie Studio

  7 answers, most recent on 9/4/2025

  RE: Video playback stutters
  @Frederik-deRoo Hi In addition to @emmrecs diagnosis, these lines from the MediaInfo data: Width                                    : 3 840 pixels Height                                   : 2 160 pixels Bit depth : 10 bits ie the video is 4K UHD
• Movie Studio

  One answer, on 6/15/2024

  Movie Studio 2025 loads with separated windows - won't combine as one
  When I open the program, it opens 3 different windows.. I have uninstalled and reinstalled. Still will not give me one window for working space.. separates audio, media tracks and playing monitor as 3 different windows
• Movie Studio

  43 answers, most recent on 3/7/2025

  RE: Audio not importing
  @ericlnz @Gid Hi. John EB tried my file on his system (Not sure if it was both systems or not but at least one). He could not get the file to load into any of the three programs mentioned but it would play in his VLC player. I have downloaded MPC-BE
• Movie Studio

  4 answers, most recent on 11/13/2025

  RE: custom shortcut keys
  @Tiempie-Lamprecht Hi, I don't know why one would want to do this, but I had no problem doing this in 2025 Suite. M is the shortcut for the Mixer. I presume that you clicked on "Assign keyboard shortcut" after putting M in the white box. When you
• Music Maker

  5 answers, most recent on 5/2/2024

  RE: i made a song but can not be open, what do i do?
  Thanks, pasted the mp3 file. Searched for the song's name, and the vocal files came up. Glued them in. Didn't get to mix more on the loops themselves, but it was still ok 😊
• Movie Studio

  4 answers, most recent on 7/10/2024

  RE: Magix Studio 2023 -There is not enough memory available for this task.
  @Kate-Lewis Hello and welcome to the user to user forums. If I could ask one more question. If you have had Magix Movie Studio for some time and if you still have an old project on your system, can you load and play it without any problems? Ray.
• Other products

  One answer, on 6/23/2025

  [Closed] cannot install vegas pro22
  purchaced on june 6th and have spent hours do all the FAQ suggestions, and nothing worksAfter 10 days, i get this responce to my ticket, yes been there and done that, and still not follow up.i tried to phone the US and Canadian numbers and they are
• SOUND FORGE

  17 answers, most recent on 5/28/2024

  RE: SF18 build 21: Plug-in Manager problem
   Isn't Sound Forge made by the Vegas team? No, AFAIK, the Sound Forge team (or person, or office) is in Berlin Germany and Vegas is still based in Madison Wisconsin (USA) as it was since the Sonic Foundry days.
• ACID

  No answers, created on 11/26/2024

  ACID loops ported to Music Maker: prelude to ACID DAWs' official death
  Yes, I know, although no official statement from Magix, we ALL have been foreseeing ACID's definitive death here... ...and now, for peace of mind of those still (hopelessly) asking for ACID development, recent addition and integration (very nice,
• ACID

  5 answers, most recent on 6/25/2024

  RE: ACID products in Windows 11, Music Studio 11 vs Pro 10 vs Pro 11
  @GRB Hi I still use Acid Pro 7 and in Windows 11 Pro with no issues or crashes whatsoever, I don't use VST's though. Just simple music creation, so yes it's very stable. Stephen Forum Moderator
• SOUND FORGE

  3 answers, most recent on 1/20/2026

  RE: My Audiostudio16 all of a sudden failed to record.
  Hi @Michael-Prindle, you can download the unpacked main (.exe) installer for SF Audio Studio 16
• SOUND FORGE

  5 answers, most recent on 5/28/2024

  RE: SF Pro 17 - Cannot save changes when using Tools repair option
  SP. Thanks very much for the feedback and suggestions. Have tried converting an existing file to .wav and a new recording as well. Also changed the proxy compressed setting as suggested. Still not saving the changes when using interpolated repair
• Other products

  4 answers, most recent on 8/21/2022

  [Solved] making sure i-cloud photos are actually on my computer
  I needed to clear space on i-cloud and my phone and so I stopped syncing my icloud and my phone. I have about 15 days left to make sure all 5,000 photos that are still up in i-cloud are downloaded and saved to my old Microsoft Surface pro computer
• Other products

  4 answers, most recent on 4/17/2024

  RE: magix Video saver freezes up when the analog input screen pops up.
  I have stopped sinking oneDrive and I do logon with the Microsoft account. However, the Video Saver import screen that allows converting analog to digital still freezes, requiring a force close to exit the screen.
• Video Pro X

  20 answers, most recent on 3/20/2024

  RE: ASIO drivers and audio handling in general.
  @Kraznet Hi @CubeAce commented:- in this instance ASIO would be of benefit as the blocks of audio still have to be matched to the frame rate of the video I agree with this, the playback buffers hold up to 1 sec of video/audio which has to be cleared
• Video Pro X

  37 answers, most recent on 11/9/2024

  RE: bug ?? unable to delete keyframe -> from 2nd clip (onwards)
  @CubeAce Hello Ray, I still find it very strange that you always have to turn off all your internet security, including the virus scanner, when you start MMS2024. Especially since you do not experience any problems with the other Magix programs.
• Music Maker

  2 answers, most recent on 9/14/2022

  [Solved] Exporting audio doesn't work anymore
  I have Music Maker Premium Edition 2022 (30.0.6.54) bought through Magix site on a computer well above minimum specs (5950x, 64Gb RAM, 3090 GPU, 4Tb SSD etc) and where previously I could record audio and export it to mp3 via File > Export and it
• SOUND FORGE

  7 answers, most recent on 6/15/2024

  RE: How would I view the waveform of an SFK file without the source file?
  Thanks for the reply; unfortunately I don't have a proxy file. It is still theoretically possible to reconstruct audio with a detailed enough waveform, though. I would heavily appreciate if there's some way to view an SFK file as a waveform, or
• Off topic

  One answer, on 11/5/2024

  RE: No Access to old email - searched forum. No solution
  @David-Jones9071 Welcome to the Magix user forums. You can still access your account using your old email address but that does require you to know your password! Since you do not know it the only thing you can do is to email infoservice@magix.net