• Samplitude

  14 answers, most recent on 12/7/2022

  RE: [Solved] Magix Audio Remote app
  @Barry.garage17 Windows Defender is not the issue - it is off because I use the Kaspersky firewall Just for absolute accuracy: Windows Defender is never fully "off" since it is required by Windows in order to allow Windows Updates to be installed. I
• Samplitude

  30 answers, most recent on 7/10/2025

  Samplitude Music Studio X8 - suddenly crashing
  Hey there guys,   Been using SMS X8 since it's release with no issues until recently (last 2 weeks or so). It has started to crash whenever I change VST instruments (only does it with 3rd party vsts - Cherry Audio & GForce synths). I have
• Xara Designer Pro

  4 answers, most recent on 3/3/2025

  RE: Invoices
  @Crystal-Hall Invoice for what? In an earlier thread here you were advised that Magix no longer sells Xara Designer Pro and that you would need to go to the Xara website if you wished to purchase an update/upgrade. Did you do this? If you are
• Movie Studio

  5 answers, most recent on 8/19/2024

  RE: PROJECT WINDOW or TIMELINE
  The standard view kinda works now, though the preview pane seems misplaced. I tried to press COLOR, SHARPNESS, ETC. but nothing happens! I'm considering reinstalling my Movie Edit Pro which looks more sane and normal to navigate. Not sure though if
• Music Maker

  One answer, on 4/3/2024

  RE: Activation or Store Login fails
  @Dean-Barr Please download and install the newest Free Edition of Music Maker 2024 from Magix.com or install all pending updates until you are updated to version 2024. Some days ago, someone mentioned a message from customer support, that Music
• Movie Studio

  2 answers, most recent on 3/2/2025

  RE: Popups
  @RayBin Hi The message come from 2 sources: Magix Cloud Import - you can uninstall this in Windows settings, Apps, Installed apps. The 'News' feature of the program - in the program settings ( Y key), System tab check the Hide news option. Do check
• Video Pro X

  37 answers, most recent on 11/9/2024

  RE: bug ?? unable to delete keyframe -> from 2nd clip (onwards)
  @Betovalle Hello Roberto, I would like to respond to your topic regarding no updates? Regarding Vegas Pro updates, it is best to go to the Vegas Forum, this is the Magix Forum...... You write VPX16 - zero? I would like to point out that the last
• Music Maker

  10 answers, most recent on 2/11/2023

  [Solved] 2023 Music maker - Updating free version to paid premium
  I was using the 2023 Music maker free version and then paid for the 2023 premium version. Downloaded the premium version from the links in the confirmation email. When installing - it uninstalled my free version and then only reinstalled the free
• Movie Studio

  5 answers, most recent on 6/13/2025

  RE: [Closed] Import MP4 problems
  @Billy-Green8845 Billy, you may have been caught in-between versions: you trialled Magix Movie Studio 2025 but when you went to buy it, the system updated it to Magix Video Deluxe (same (updated) program, new name). Regarding your MP4 problem, the
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  3. Keeping MMS while you learn Vegas Pro is a reality. @Gid is a prime example. In fact, keeping VPX and learning Vegas Pro is an even better scenario for Magix because of the higher annual upgrade pricing for both products as compared to
• Movie Studio

  27 answers, most recent on 11/18/2024

  RE: Where'd the track options go?
  @Windows-user6314 You have a completely different programme to your old Vegas Movie Studio 15. Magix Movie Studio 2025 is what was called Movie Edit Pro renamed. Vegas Movie Studio was discontinued by the Vegas team a few year ago, the last version
• ACID

  15 answers, most recent on 11/28/2024

  RE: Magix Acud Studio 11 ...problem with the latest update
  @GRB Which error message are you getting? That the Redistributables cannot be installed? Have you tried restarting the computer after uninstalling them? Please select the Restart option and not the Shut down option. Then try to install the update.
• SOUND FORGE

  11 answers, most recent on 4/20/2023

  [Solved] Why do you make it so difficult to get support?
  After a faulty Windows update I was forced to reset my PC. Now I cannot authorize Sound Forge because it's telling me the SN is already registered, and I get thrown into a loop where I end up here on the forum only to find no solutions. I have
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  Hi, I want to note that I have no other issues with my graphics at all for any other program I use, including other graphic design programs, just this. Here is a screenshot, my updates are all current.
• Movie Studio

  8 answers, most recent on 7/29/2025

  RE: Text to Speech conversion
  Hi all, Thanks for the reactions, most appreciated. The version of VDL26 I bought (just a few weeks ago) is 25.0.1.248. I also downloaded the offered extra content and checked on the available updates. Yes I know how to use the hub and I am logged
• SOUND FORGE

  8 answers, most recent on 2/25/2026

  Sound Forge Audio Studio works incorrect with VST3 plugins
  I updated my Sound Forge Audio Studio 14 to version 17 yesterday. I did this because version 14 was not working correctly with 45 out of 170 of my VST3 plugins. For example:- Melda Dynamic EQ: the processed file is 40 ms longer than the original;-
• ACID

  5 answers, most recent on 6/25/2024

  RE: Upgrade won't install C++ Redistributable
  My machine is running Windows 11 with 23H2 x64 update installed When I try to upgrade from Acid Music Studio version 11.0.7 (Build 18) to version 11.0.10 (Build 21) I get error messages: The following components are required by this
• Off topic

  3 answers, most recent on 9/25/2022

  [Solved] payment update
  If anyone can send me a link to update my payment details, please do. This is very VERY frustrating
• Movie Studio

  34 answers, most recent on 11/26/2025

  RE: MP4 audio going out of sync
  @ron-griswold Hi . . . . i had Realtek drivers which contained sonic studio within it . . . . Sounds like you had installed the Asus version of the Realtek drivers which includes the Sonic Studio software. Personally I only install the genuine
• Off topic

  31 answers, most recent on 5/29/2026

  RE: Stopping pop-ups from MAGIX on PC Boot
  @rickduley Hi If you have patched or upgraded to a later version of Magix software, check in Windows, Settings, Apps, Installed Apps that Magix Cloud Import, older name Magix Update Notifier, has not been re-installed, uninstall if
• Movie Studio

  11 answers, most recent on 3/11/2024

  RE: Magix deliberately slowing-down older versions of MEP?!?
  @Apollo89x Hi, Were you on the Update Service program when you got MEP2021 and then were able to upgrade to 2022 within the 1 year period? If so, then, since you tried to reinstall, it will roll back to 2021 and you will not get 2022. This was one
• ACID

  No answers, created on 12/16/2023

  installed Trial successfully and Update killed it
  I installed the recommended update for Acid 11 and it uninstalled the current version and did not update. When I try to reinstall Acid 11 it says the version on my system is newer and quits.
• Video Pro X

  27 answers, most recent on 11/18/2024

  RE: VPX Feedback Button - Features In Consideration/Planning - Comments
  @browj2 Hi John CB, Thanks for the update. It looks like they have already implemented some of the features in Photostory. I don't own Photostory (I have VPX16) but for those who do, it would be interesting to see the list of features planned and in
• Movie Studio

  31 answers, most recent on 4/3/2024

  RE: MEP 2022 freezes for 10-seconds everytime | 30-seconds after startup!!
  @Apollo89x During this "10-15 seconds" of freeze, look in Taskmanager and see if there is any activity for the Magix app process. It could be that MEP hasn't shut down properly at some time recently and it's trying to reset itself, or maybe a recent