• Movie Studio

  One answer, on 7/20/2018

  RE: movie edit pro serial no
  Hi and welcome to the forum A few tips on posting in the forum:- Please read this topic and put the following information in your profile signature so we do not have to ask for it:  Computer specification - processor make/model, graphics card or
• Video Pro X

  3 answers, most recent on 7/10/2018

  RE: Anybody Else Having Problems Getting On The Forum?
  Hi Roger Looks like there was a similar issue with forum today as we had a few days ago, no auto login, slow responding and later today gateway errors when trying to login. Everything looks OK again nopw have been on for about 45 minutes with no
• Video Pro X

  72 answers, most recent on 7/26/2018

  RE: [Closed] [Feedback] How do you like version 16.0.1.255?
  @johnebaker OT: anyone else having issues with the website today - any images I look at eg mine above are not expanding to full size!!! Yes, same here, plus I have to login each time ie it is not remembering me. Peter
• Movie Studio

  One answer, on 6/27/2018

  RE: Photo story deluxe 2014 activation code
  @judith-clarke Hi Never post your order or serial number in the forum nor give it to anyone if asked - the exception being if you have to contact support through the official channel, or you ring support. What you posted looked like it was the
• Video Pro X

  4 answers, most recent on 6/22/2018

  RE: I had a new VPX and now I have an old one
  @zatoron Hi If you do not have a current subscription and you updated to the latest VPX before the end of your one year subscription ended I would suggest you contact Magix support If you have a current subscription and cannot activate VPX you may
• Music Maker

  7 answers, most recent on 6/5/2018

  [Closed] [Feature Request] Sort option, a cart option and login timer removal
  I had stopped using Music maker at all due to the lack of anything in the program, I mean the people that make it have never even used the program it seems, i mean add a SORT function to the store, so we can sort by Genre, Price or w/e, just add a
• Off topic

  3 answers, most recent on 6/4/2018

  RE: Sign in Time Out
  This is super annoying, I can't post a message due to I have to login again before I am even done writing it.
• Off topic

  3 answers, most recent on 6/4/2018

  Sign in Time Out
  I am try to navigate the site, whether it be sending a message, posting a comment, or uploading a song, and before I am done, my login has timed out. This has happened several times to me and it is frustrating, especially when i have a long message
• SOUND FORGE

  2 answers, most recent on 6/17/2020

  How to get support/file a ticket
  Hi SFPM users- I'm trying to file a ticket. I go to the tech support page: https://www.magix.com/us/support/technical-support/#c756986 In the pro audio support section, it says this is where to file tickets. So I hit "Learn more" right under
• Music Maker

  2 answers, most recent on 5/25/2018

  RE: Complete license MESS
  producerplanet . com is a Magix web site .your Magix login works there too . the link shows the License Chart . https://www.producerplanet.com/us/licenses/    the above link , shows the License terms , Chart .when you are on the Buy page , of a
• ACID

  209 answers, most recent on 3/23/2020

  RE: Shutting down Acidplanet.com
  @Noradr3nlin I'm on it. Have a look at your inbox, I sent you a message. Hi still cant login
• ACID

  209 answers, most recent on 3/23/2020

  RE: Shutting down Acidplanet.com
  almost forgot. I cant login in as the old account is my old email which no longer exisits so how do I log in???
• Other products

  17 answers, most recent on 11/24/2018

  RE: just purchased slpro4 cannot register process never completes
  Hi Darius, Please try the offline activation process: A: Enter serial and email, click Activate program offline: https://i.imgur.com/cswMfEJ.pngB: Click Activate offline, Open form: https://i.imgur.com/VthAMOB.pngC: Note the Computer ID (starts by
• Music Maker

  13 answers, most recent on 5/25/2018

  RE: producerplanet . com is a Magix web site
  Hi . . . . is our Magix login valid to use there . . . . Mine works, and AFAIK I have never registered there although it could be related to me installing Music Maker 2017.. HTH John EB
• Music Maker

  13 answers, most recent on 5/25/2018

  producerplanet . com is a Magix web site
  is our Magix login valid to use there ?
• Movie Studio

  3 answers, most recent on 5/2/2018

  RE: Working Offline - and getting "error messages"
  Hi There are also 2 other possibilities: you have a login set for file sharing.You can check what logins are set by going to File, Online, Manage your login detailsThe minimum login level set that you must have is for Activation and registration,
• Other products

  23 answers, most recent on 6/13/2018

  RE: SL Pro 5 Cannot Register
  walter-howerton, I made additional screenshots to document all the steps of the offline activation process. Here we go: A: Enter serial and email, click Activate program offline: https://i.imgur.com/cswMfEJ.pngB: Click Activate offline, Open form:
• Other products

  23 answers, most recent on 6/13/2018

  RE: SL Pro 5 Cannot Register
  Well, that's almost funny. The offline registration instructions say, 1.Go to https://www.magix.com/us/support/technical-support/pro-audio-support/and click on the link "Support" > "Support contact" >"Samplitude, Sequoia and SpectraLayers Pro"
• Music Maker

  5 answers, most recent on 5/3/2020

  RE: [Closed] Instrument DOWNLOAD FAILED
  Hi, please try "Clean up store" in the programm settings.   After the restart of the program re-login in the store and then try the download again.   Shobu
• Samplitude

  6 answers, most recent on 6/22/2018

  RE: Can't register Samplitude Pro X2 Silver
  Hello Jason. Hope you've already solved your issue. But in case you didn't, here is the solution. After launching the software to register it, you're prompted to a page on which you have 2 choices. First one is to try to login with your Magix's ids
• Other products

  One answer, on 1/20/2018

  One of my webmail accounts would not allow login
  Hi, I have five webmail accounts. Four worked and allowed login as usual. The fifth just would not allow it. I had changed the password several times and it just kept telling me the username or password was not valid. The user of the account found
• Music Maker

  One answer, on 1/12/2018

  Problem with Android logins that need fixing
  I just want to say that, using Android can be a lot of much but rather much complicated. However, I logged out of my account for a while. Then 30min later I tried logging in and it tells me my account is not valid or incorrect. But if I try to
• Movie Studio

  3 answers, most recent on 1/11/2018

  RE: 17.0.2.159 patch installation fails and now am dead in water
  Hi . . . . I select activate then I get the message with error code  24. Which means that the serial number is already activated. . . . . When you were asked to update/upgrade the dialog box has a check box which says Transfer program information
• Photostory

  3 answers, most recent on 1/5/2018

  RE: Fotostory Deluxe Locking Up
  Hi . . . . What I had in the original program now costs to add intro's and outro's . . . . That suggests you have upgrade from an older version of Photostory. If you browse to the Magix website magix.com and click the My Account icon top right