• Other products

  11 answers, most recent on 1/24/2021

  RE: No global memory in MyAllocGlobal
  @Laurentiu-Ilie Hi Are you trying to open/manage RAW files or any other none supported formats (see below)? The following formats are supported in Photo Manager: Images:- BMP, JPG, Kodak Photo CD and TIF image files  Video:- AVI, MPEG, MOV (AVC
• Movie Studio

  5 answers, most recent on 1/7/2021

  RE: No 'Start-Up' screen & 'Install Additional Content' yet all installed
  Thankyou John and now have that Create Project Screen back... but when I start MEP, I now seem always to get that invitation to 'download additional content'. If I click 'ok' then the Window opens inviting me to download components but none are
• ACID

  3 answers, most recent on 1/6/2021

  RE: Broken GUI Acid Pro 10.0.4
  Unfortunately I have tried closing and reopening in several ways and none of them solve this issue. The only thing I can do is right click and select these functions in the drop down menu. Sometimes the X for close will work, but minimize and
• Photostory

  2 answers, most recent on 1/5/2021

  RE: Image on video, but missing in timeline/storyboard
  @koshi anyone experience this? No, but in Timeline mode did you scroll right down to the bottom of all the tracks and ensure that none of these deleted photos are actually still there on one of those lower tracks? Jeff
• Movie Studio

  12 answers, most recent on 1/7/2021

  RE: Program and project start menu problem
  @CubeAce Hi Ray. According to one of his earlier posts @Jan-Kristoffersen has already done the full uninstall/reinstall routine, apparently following the instructions which Magix supply on how to do this. (I gave the link to that page
• Movie Studio

  12 answers, most recent on 1/7/2021

  RE: Program and project start menu problem
  @Jan-Kristoffersen @emmrecs Hi Jan. That is very odd. It looks as if you have not downloaded any of the basic content, let alone any of the additional content. Let me try to be clear. You are missing this screen showing properly? If that is the
• Movie Studio

  2 answers, most recent on 1/4/2021

  problem with mpeg MainConcept activation, problem with audio codec
  continuation of Ticket#removed by Moderator . I had no time in the end of year to check your suggestions - but all of them were not enough. Problem still exist. Magix Movie Edit Pro 2021 Premium, order number: removed by Moderator (update and backup
• Music Maker

  6 answers, most recent on 1/2/2021

  RE: How do i get my upgrade offer add-ons, instruments and soundpools?
  Adding to this thread rather than starting a new one because something very similar also happened with me in the same time period. In my case I used the in-app store to do the upgrade offer, and the email confirmation I received from that also has
• Movie Studio

  22 answers, most recent on 1/3/2021

  RE: Color background Images
  @holland_derrick Hi Derek. Look under Templates\ Image Objects \ Test Images. Ray. I just tried this, but no "Test Images" is listed. It only lists the following: Borders, Comic, Deco, Full, Fun, Mix, Present, Text, and Layer Masks. And none of
• Web Designer

  No answers, created on 1/1/2021

  nonfunctioning links
  I have Web Designer Premium 365. None of my NEW links are working after I updated Xara recently.  They are on the mouse-off layer. No boundaries overlap. It doesn't matter which browser I am using. There is no Babylon Chrome extension. What do I do?
• Web Designer

  10 answers, most recent on 12/27/2023

  RE: updated content in web site Pages not showing on web when re uploaded,
  Hello John, I am having same issue. I am following you to see what I am doing wrong. Spent most of the day uploading via ftp successfully but none of the updates show, I cleared out my history cache, no luck yet. Richard
• SOUND FORGE

  5 answers, most recent on 1/2/2021

  No Metadata, including title, in Disc at Once burnt cd
  SoundForge Pro 14 built 130 I successfully made a track list, and burnt the cd. When it was finished, I used MediaMonkey to see what data had been written, and was surprised to find none. I decided to do another cd from scratch. I ripped the files
• SOUND FORGE

  8 answers, most recent on 5/21/2023

  RE: Unable to open certain Process and Effects
  Thanks for the quick response. The issue is in both 10 ad 11. It started when I upgraded from 9. Here is the list of what doesn't work. UNDER PROCESS: EQ (none work), Smooth/Enhance, Time - Time Stretch (elastique works), UNDER EFFECTS: Amplitude
• Rescue Your Videotapes!

  6 answers, most recent on 12/29/2020

  RE: Choppy results after recording
  Hi We seem to be having the same issue. I bought the software for my Mum because it was advertised as 'Easy'; however, she would not be able to manage it herself. After a lot of installing and 'tweaking', the software will recognise the converter
• Video Pro X

  24 answers, most recent on 12/29/2020

  RE: Video Export Help
  @CubeAce Ray, I assume you mean It is quite hard on any computer using it and can increase the export times quite a bit but the results could be worth it. I would also delete the word "can". 😉 @Scenestealer Pete, The procedure with footage shot at
• Movie Studio

  5 answers, most recent on 12/24/2020

  RE: new version, no longer good software!
  ...even soundtracks have gone and despite " trying the recover store library" none are to be found... @gambo Do you mean soundtracks that you purchased through the in-app Store? They should all show up. You may have to wait for a minute for the
• Other products

  One answer, on 12/24/2020

  RE: NON INSTALL
  @dawn-j Welcome to the Magix user to user forums. First, please do not POST IN CAPITALS! It is considered to be the forum version of SHOUTING and will not endear you to other users. There should be no need to cancel your subscription; rather you
• Movie Studio

  5 answers, most recent on 12/24/2020

  RE: new version, no longer good software!
  Yes, thanks the extra did not include much of the stuff I have accumulated over 14 years of each update, I gained many "free" extras with update and purchases and these are no longer available (I am not meaning catooh purchases)...even soundtracks
• SOUND FORGE

  4 answers, most recent on 12/23/2020

  RE: Sound Forge Audio Studio Serial Number not working
  I have a similar problem with Sound Forge. I recently purchased Vegas Movie Studio Platinum 17, which includes Sound Forge Audio Studio 14. When I installed and registered Movie Studio, serial numbers were provided for several of the products (Movie
• Movie Studio

  62 answers, most recent on 12/23/2020

  RE: Deadlock
  @Chrilles @Scenestealer @emmrecs @johnebaker @terrypin Hi Peter. Hi John. Hi Christian. This just gets curiouser and curiouser. First though I forgot to mention this for Christian. If the Hardware acceleration gets disabled, at the end of the export
• Rescue Your Videotapes!

  3 answers, most recent on 12/20/2020

  RE: Can't activate product.
  @robin-i Hi Robin. A few times now you have used the term 'You' meaning that you think there are any staff from Magix here and there are none. Just users. We have no evidence Magix staff ever browse the forums here. If you had an activation code
• Music Maker

  3 answers, most recent on 12/20/2020

  RE: Music Maker premium steam song maker
  @KiraMahMan Then you need to ask Steam, since they are the supplier. In this situation there is nothing that anyone here can do, I think. Even Magix staff, and there are none that regularly post here, cannot really help you with any purchase made
• Movie Studio

  3 answers, most recent on 12/19/2020

  RE: Program crashing when I boot it up
  @tim-n3938 Please re-read what @terrypin wrote and give us ALL the information requested in this post. At the moment we have almost none of that very important information from you. You need to help us to help you! JeffForum Moderator
• Music Maker

  No answers, created on 12/18/2020

  edm edition
  none of the unlocks actually unlocked on my edition