• Music Maker

  10 answers, most recent on 10/28/2022

  RE: [Solved] Massive loading issues! Please help!
  @Christopher-Seiles Hi, ...it seems I can't use premium functions as I'm not registered, but when I went to register it said the code had already been used so I figured I must have already registered it.. Please watch the following tutorial. You
• Other products

  3 answers, most recent on 9/28/2022

  [Solved] Error Code 29
  Hello! When starting up my Audio & Music Lab 2014 Premium I was prompted that the licensing needed to be check and clicked on "check license now." After doing so a box popped up that said "Unfortunately your license was not successfully checked.
• Audio Cleaning Lab

  3 answers, most recent on 9/24/2025

  RE: SOUND FORGE Audio Cleaning Lab 5 / 2024
  I hope they do release release an audio lab 5. And have not discontinued this software.
• Movie Studio

  2 answers, most recent on 12/18/2022

  [Solved] Movie Studio 2023 NewBlue Essentials lockup
  I have just purchase Movie Studio 2023 Suite. Included with that is NewBlue Essentials, which is one of the main reasons why I bought the Suite version. I installed Movie Studio then went through the process to Activate NewBlue Essential, install
• Video Pro X

  6 answers, most recent on 11/24/2022

  [Solved] Please rework the proxy generation.
  Hey, I have been using Magix for many, many years now, (since 2007) And it has always been all I need for my editing.But I am so done currently with Pro X.I work in the video game industry as a cinematic artist, meaning most I do is all done in
• Movie Studio

  26 answers, most recent on 9/25/2022

  RE: [Solved] Vegas video Stabilisation not working in Movie studio 2023.
  Please find the Shaky vs Stabilised video demo acomplished with another 80 $ vide oediting software(which could not be stabilised with Movie studio 2023 ata all (& hence useless to me) First is the shaky part followed by the stabilised part
• Music Maker

  3 answers, most recent on 1/9/2023

  RE: [Solved] VST plugin path
  @Lubomir-Rabatin Anything that Music Maker installs is owned and controlled by Music Maker.  MM has its own internal means to keep track of file locations.  As you're finding out, monkeying around with those file locations is pretty much guaranteed
• Other products

  2 answers, most recent on 11/16/2022

  RE: [Solved] Update Notifier can't be uninstalled
  @green-neko Hi . . . . . can't remove the old version, because I deleted the old installer on accident . . . . That in itself would not stop the program being un-installed, however deleting the uninstall information file from within Windows
• Off topic

  159 answers, most recent 6 hours ago

  RE: Magix support has not responded to support tickets for months
  @SP. @Leslie-Howarth Hi, The HUB is now working, at least for me. I raised a ticket recently, discussed the problem with the AI agent which finally said that it was forwarding it to a human. A week later, I followed up by replying to the email,
• Movie Studio

  3 answers, most recent on 9/10/2022

  [Solved] Cell phone video editing
  Have loaded cell phone video to MovieStudio 18 and would like to delete audio, but it is not in a separate track.  Is it possible to delete audio from this type of file?
• Movie Studio

  3 answers, most recent on 12/11/2025

  RE: Boris FX (bcc) keep listing
  Reyfox, Thanks for the reply. Deleting the files in the first directory you suggested did eliminate the effects, but not VDL listing them. Going to the control panel and deleting the Boris FX there did result in eliminating the boris fx in VDL...
• SOUND FORGE

  10 answers, most recent on 12/4/2022

  RE: [Solved] Sound Forge Pro 16 Suite missing correct SpectraLayers Pro 9 installer
  See this recent thread where another user was also missing the SpectraLayers Pro activation serial. To summarize, contact Magix Customer Service. Email them at: infoservice@magix.net -or- sales@magix.net. That said, I do not see anything about SLP-9
• Movie Studio

  4 answers, most recent on 10/13/2022

  RE: [Solved] "Failed to launch help"
  @gramp Welcome to the Magix user to user forums. The MS 2023 Help files should launch in your default web browser; clearly, for you they do not! So, do you have a default browser set up? They are actually located, assuming you chose the
• Music Maker

  14 answers, most recent on 9/27/2025

  RE: What are the corresponding albums to Soundpools with no images showing
  I am going thru the huge list you provided. Question, regarding the loops that are not available on producer planet though they are in Dub Step Vol 2, is there a way to purchase them as royalty free? I assume to locate a loop the loop name has to be
• Movie Studio

  2 answers, most recent on 4/2/2026

  RE: Custom transition in Magix Movie Studio
  John Thank you very much, not just for me but everybody else who benefitted from your help I appreciate it very much Regards here from South Africa Tiempie  
• SOUND FORGE

  2 answers, most recent on 11/3/2022

  RE: [Solved] SF Studio 16 installer fails
  @Chris-Whitener Try the following
• Movie Edit Now

  8 answers, most recent on 2/11/2026

  RE: magix movie edit pro mx
  @George-Munro Hi George . . . . the only way i could get it to work was to carry out a ‘no loss’ mp4 file conversion . . . . That would suggest that the original drone video format is one that is not supported by MEP MX, most likely they are
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  @Raymond-Thompson Thanks for the further information. However, your "signature" which you have created actually contains all MY signature's data, not yours! I think you must somehow have copied my data into your Signature area! Please go to your
• Other products

  9 answers, most recent on 11/19/2022

  [Solved] independence free install trouble
  Independence Free PC　Windows10DAW　cakewalk   I originally used it on Windows 8.1.I migrated to Windows 10 and could not load it in cakewalk. I tried reinstalling it.When I install "independence_freelibrary_dlmCouldn't find the file "" in the zip
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @Barry-Wiseman Please remember these are user to user forums, not any contact for Magix staff so no-one who can help you is likely to see your post, sorry. Moderators are NOT Magix employees and we have no direct access to any staff member. Also,
• Music Maker

  4 answers, most recent on 10/23/2022

  [Solved] Bugged playback area
  Hello, I have another problem... now it's the bugged playback area (the yellow bar on timeline). Somehow, it has shortened and it can't be extended again (not even with Alt+arrow keys). This causes that as I pause and play, it starts from beginning.
• SOUND FORGE

  5 answers, most recent on 6/17/2025

  RE: Short bursts of static
  Yes. as @SP. stated, the Magix Low Latency driver can exhibit the symptoms globally, even when Sound Forge is not active. SF Pro does not have this issue. It is specific to SF Audio Studio.
• ACID

  3 answers, most recent on 10/4/2022

  [Solved] Cannot turn off diamonds
  I am using Sony Acid Pro. I started seeing these diamonds at the bottom of my tracks (Sorry for the small print). I don't know what this feature is, but I must've accidentally turned this feature on but do not know how to turn it off. Please help.
• Movie Studio

  26 answers, most recent on 9/25/2022

  [Solved] Vegas video Stabilisation not working in Movie studio 2023.
  I have followed the instuctions in the manual & nothing happens i.e. shaky videi remains shaky.(Apply effect/Anallyze motion data/ which shows plug in analysis with Autoi zoom check box cheked I tried the same videoi in another video editor