• Music Maker

  3 answers, most recent on 11/17/2022

  RE: Installer Halts (at 'Stage 1')
  @CharlesM There is definitely something blocking the download, so make sure that the firewall is really disabled, as you wrote, maybe it isn't? You can also ask customer service at infoservice@magix.net for a direct download link of Music Maker.
• Movie Studio

  6 answers, most recent on 5/20/2023

  RE: Magix "new" strategy
  @Reyfox Hi, Interesting and maybe a can of worms. MAGIX Software GmbH, a leading provider of audio and video software solutions, announces their new strategy and vision: Democratize audio and video creation by enabling content creators and
• ACID

  10 answers, most recent on 4/13/2025

  RE: manual
  I'm sure MAGIX Customer Service will step in to support me since I sent the information gathered from SP. suggesting that he has a link to a manual that I don't have. Thanks for the reminder that I read and understood and comprehended. They should
• SOUND FORGE

  2 answers, most recent on 3/11/2023

  RE: Serial Number
  If you previously had your current version Sound Forge on another PC, it is already registered and you must used the same email address that was used on the other PC, The email address you used to register your product (SF), could be different than
• Xara Designer Pro

  4 answers, most recent on 1/25/2023

  RE: Does Xara Designer Pro X 19 have access to the Online Content Catalog?
  @Krion64 Welcome to the Magix user to user forums. My understanding is that the Online Catalogue is freely available to the original purchaser for one year from the date of purchase. Hence, the advice is to download ALL its content as soon as the
• Movie Studio

  84 answers, most recent on 5/20/2023

  RE: Benchmark for Movie Studio 2023
  @Marc-Goder Hi. Interesting video. It shows me from what I can see that as well as the GPU's influence that even a slower CPU clock speed with more cores pressed into service seems to be of benefit. Whether a CPU with less cores would press more of
• Other products

  No answers, created on 12/7/2022

  Xara Photo & Graphic Designer 18.5.0.63630 DL x64 Jan 10 2022
  Hi I am using w10. I bought update service, i was sent V19 of Xara (as above), unfortunately I registered it to the email address that i received the P3 file on instead of the email v18 is registered too....Is there a way I can rectify this? Thank
• Music Maker

  5 answers, most recent on 5/7/2023

  RE: Not enough AI data
  Certain browser extensions can sometimes cause issues with web applications, including Google's Song Maker. These extensions are often designed to collect data from users, which can interfere with the functionality of the application. For this
• Web Designer

  4 answers, most recent on 11/26/2022

  RE: galleries>design gallery
  @philip-dangelo Exactly which version of XWDP do you have and when did you buy it? I understand that the Design Gallery is accessible only for twelve months from the original purchase of the software, unless the user renews their Update Service each
• Movie Studio

  30 answers, most recent on 5/19/2023

  RE: [Closed] What can I upgrade to from Movie Studio 2022 Standard/Basic?
  @JuergenHrw Normally at the end of a licence period you are invited to renew your licence which would then entitle you to obtain the latest version of the program, whatever that version would be at that time. Otherwise the only other option for the
• Music Maker

  10 answers, most recent on 10/28/2022

  RE: Massive loading issues! Please help!
  @Christopher-Seiles Which paths are listed in the VST path settings? The Vita plugins are usually installed under C:\Program Files (x86)\Common Files\Magix Services\Mxsynth
• Movie Studio

  11 answers, most recent on 10/25/2022

  RE: HEVC codec reactivation problem
  @GregorCerar Email Customer Service (at the address I gave you) explain what has happened and ask for the refund. Jeff
• SOUND FORGE

  12 answers, most recent on 2/5/2023

  RE: Update Feature-Workspace Files
  I opened about 10 timeline files and they return to the same size configuration, layout and layers when Sound Forge Pro 16 is exited and re-launched. (I did not try restarting my PC though). Do you have SF set to 'Single-instance behavior' and have
• Music Maker

  10 answers, most recent on 5/5/2023

  RE: A patch for running what we paid for off-line
  @Jon-Marinella Hi . . . . I either own it or I'm renting it and this feels like renting . . . . This is a common misunderstanding when you purchase any software -it is neither. In the case of Music Maker the program is free, you have bought a
• Movie Studio

  47 answers, most recent on 1/7/2023

  RE: sound issues
  @SSB Hi. If you wish you could cross grade to VPX 14 at a much lower price using the upgrade service. Look at the right hand side of that webpage for that offer. You will possibly also get to keep your copy of Movie Studio although I'm not 100% sure
• SOUND FORGE

  One answer, on 10/6/2022

  RE: Can"t get my Sound Forge 16
  @SERGIY-MYKHAYLOV Hello, welcome Did you log into Magix service centre here and check under "My products" to download? Stephen Forum Moderator
• Video Pro X

  6 answers, most recent on 5/16/2023

  RE: Video Pro X with Xara - Errors and XAR object is emptied upon restart
  @CubeAce Hi Ray, I presume that you found Xara on the normal web pages under Photo & Design/Design where there are the 4 products. Xara Designer Pro X is the combination of the other 3 in 1. It is the only product left that still has the Update
• SOUND FORGE

  11 answers, most recent on 4/14/2023

  RE: Soundforge Mac Bad Crumb message
  Hi @GLEN-HORENBLAS, this is users forum.If Sound Forge MAC was purchased from Magix, email the Magix Customer Service and request a refund. sales@magix.net -or- infoservice@magix.netOtherwise contact the third-party seller. btw. the Magix Sound
• Movie Studio

  One answer, on 2/13/2023

  RE: New Computer Activate Error
  @JAEWOONG-LIM Welcome to the Magix user to user forums. There is not much information in your post so I am having to guess a lot of the details! You chose Movie Studio as your software, but which version? If it is 17 or earlier this is the wrong
• Web Designer

  6 answers, most recent on 2/18/2023

  RE: Xara Web Designer Premium 19.0.1.65946 DL x64 Feb 7 2023
  Thank you for the answers. Misleading info across the board for someone who has not used this item before. Before I purchased I landed on the Xara site where it said that all purchases were to be made via Magix UNLESS you wanted a month
• Rescue Your Videotapes!

  One answer, on 12/28/2022

  RE: Transfer of serial number to a new email address
  @Leonard-Alwaysbekind Welcome to the Magix user to user forums. To change your registered email address go to this page, log in (using your old email address) and go to User details. Make the necessary changes there and save your new detals. If you
• ACID

  6 answers, most recent on 12/6/2022

  RE: After a win 10 install can't register with my mail that I always used
  @stein-s In addition to what @SP. has asked, is there any chance you have exceeded the maximum number of concurrent activations which Samp and SF allow, which is 2? If you go to your Magix account you can check your product record and deactivate any
• Off topic

  One answer, on 10/19/2022

  [Closed] Activation code
  I have a problem when using Vegas Edit 19  (From details in https://www.magix.com/us/support/my-service-center/.) I can use 2 devices simultaneously. But when I tried to use software on second laptop, it said "The activation code is incorrect,"
• Music Maker

  11 answers, most recent on 12/11/2022

  RE: Instrument Activation problem
  I had purchased Vita saxophonia instrument separately after downloading all in built instruments. My hard disc crashed and now i am not able to activate saxophonia. My e mail does not show serial number but shows order number and activation code but