• Video Pro X

  8 answers, most recent on 5/2/2021

  RE: [Solved] Persistance of Memory?
  OK. Problem is partially solved. Not ticking Calculate Video Effects on GPU has allowed the export to produce the video as it should do. I'm beginning to think there is either a problem with CVE or the program needs more and ore powerful graphics
• Movie Studio

  9 answers, most recent on 5/1/2021

  [Solved] "Normalized" caption missing? MEP 2021
  Is my memory playing games with me or has the "Normalized" caption on the top of a normalised audio object been discontinued? I think I remember seeing this after normalising an audio track in MEP 2020 and before.
• Samplitude

  One answer, on 4/1/2021

  [Solved] Convology XT Complete location
  Hello all,An absolute and utter Samplitude noob here.. (just bought less than 12 hours ago).I've gone through the install of the Pro Suite, and think that I have gotten the various ingredients installed correctly.. but for the life of me, I cannot
• SOUND FORGE

  4 answers, most recent on 4/1/2021

  RE: [Solved] I Can't Get Sound Forge to Open After Successfully Registering It
  Hi @Jim-Gillespie and welcome to the Magix Sound Forge users forum . This is likely 'Elevated Privilege' issue which affects Sound Forge 10 after (some) Windows 10 updates. If this is the case (and I think it is), there are two routes you can
• Samplitude

  15 answers, most recent on 4/3/2021

  [Solved] Can't install Independence Pro Library into Samplitude Pro X5
  I'm a reasonably intelligent fellow but can't figure out for the life of me how to install all these sample libraries, I just bought, into Samplitude Pro X5. I spent two hours watching videos and reading articles about navigating crap and image
• Xara Designer Pro

  5 answers, most recent on 4/2/2021

  [Solved] Update
  I got a popup when opening the software that an update was available (I am using version 17) it installed a new program. Do I need to keep 17? I went to the help file and it had a link to install content and studio. When I tried it said I needed to
• Other products

  2 answers, most recent on 3/24/2021

  [Solved] VEGAS PRO 18 - Poor quality programme
  Hi, Why is Vegas Pro (which I paid over $300 for) crashing all the time after I select an add on? I run a brand new I9 10900k with an RTX 3070 with 32GB. Why is it so poorly optimised? Also, why isn't Vegas Pro 18 listed in the "new Post" product
• Music Maker

  6 answers, most recent on 6/13/2023

  [Solved] How many PCs can I install Music Maker per purchase?
  I am thinking about purchasing Music Maker Plus or Premium. If I want to install MM to 4 pcs, do I have to purchase 4 copies? Can someone confirm what is the number of devices that can be used simultaneously for Music Maker? Thank you.
• SOUND FORGE

  5 answers, most recent on 3/17/2021

  [Solved] Update to Sound Forge Pro 15
  I received an email that said I was entitled to a free upgrade from Sound forge 14 Pro 365 to 15 so I downloaded it and installed. The email said to use my existing serial number but it is not accepted.After looking at the "My products" area in the
• Samplitude

  6 answers, most recent on 3/10/2021

  RE: [Solved] Guitar Effects Not Working
  So out of sheer frustration, I decided to pull my studio setup apart and re-connect everything and it is now all working at last! I think that somewhere within my computer and audio connections there must have been a 'monitor-output' connected
• Movie Studio

  3 answers, most recent on 3/4/2021

  RE: [Solved] Magix Edit Pro Ultimate 2021 - update failed and program will not open
  @steven-satterfield Welcome to the Magix user to user forums. First, there is no such program as Movie Edit Pro Ultimate! I think you mean Movie Edit Pro Premium. Version 20.01.80 is the latest release. 😇 I think this comment will supply the answer
• SOUND FORGE

  13 answers, most recent on 2/26/2021

  [Solved] RFE: Uninstall.exe
  Greets! I'm going to purchase Audio 15 but this had me worried about install failure.I routinely use Windows "uninstall" (Win7 64), so wasn't worried when I found no uninstall program in the app's folder.But then I didn't find it in Uninstall. I
• Movie Studio

  9 answers, most recent on 2/24/2021

  RE: [Solved] I need to return
  @emmrecs @johnebaker @CubeAce I think it was this version lady had ordered here  
• Photostory

  5 answers, most recent on 2/13/2021

  RE: [Solved] Contacting Magix by email
  @kplugarno Have you actually tried ALL the steps that John suggested? With what result? There is no email address that anyone can give you since these messages are created automatically. It would be well worth you signing into your Magix account,
• Music Maker

  7 answers, most recent on 2/11/2021

  [Solved] Adding Instuments
  Hello, I'm having issues when adding instruments in Music Maker. Version: 29.0.5.32 64-Bit Windows 10 Professional I purchased The "Rock Drum" and after downloading and installation I'm not able to add the instrument. I'm getting 2 error boxes with
• Movie Studio

  12 answers, most recent on 2/7/2021

  RE: [Solved] DVD Playback aborted
  An even further update. I was successful in achieving a complete burn with no problems. So thinking that the problem was solved I tried again. On playback, I had stuttering and jerkiness as well as half-way through it stopped and returned to the
• Rescue Your Videotapes!

  2 answers, most recent on 2/3/2021

  [Solved] Recording Location
  Version 6.0.2.31 Sorry, new to using this software, so I'm sure this is a basic question, but how do I specify where to record the video transfer when I transfer to my PC? I don't think my C drive is large enough to hold the recording but I have
• Movie Studio

  2 answers, most recent on 2/1/2021

  RE: [Solved] Zoom & editan originally portrait sequence guidance
  @Xenofex2 Hi George I think the TV cropping feature would help you with this. To turn this on select Effects, Movie Effects settings, TV cropping tab as shown below This puts the Text safe area border onto the preview monitor - it does not appear
• SOUND FORGE

  19 answers, most recent on 7/28/2021

  RE: [Solved] izotope elements and rx asking for serials?
  Thanks Jeff, for the good suggestion that we would only need the license number ;-) Should have thought of that. :-) Actually meanwhile I managed to have a chat on the iZotope website and as I had an earlier paid version I could get a good offer for
• SOUND FORGE

  3 answers, most recent on 1/31/2021

  [Solved] Recording too fast
  Hi, After an update from windows, Sound Forge Pro 12 - the pace and pitch of my recordings has been sped up. I always record at 48000, 16 bit, mono - I record the voice file and as I play it back it is pitched higher and plays faster - I haven't
• Video Pro X

  2 answers, most recent on 1/24/2021

  [Solved] The DVD's that I create will only play in one player.
  I am using Video Pro X Version 18.0.1.89; record on Verbatim DVD-R. My DVD's only play on 1 player. The manual says to use MPEG 4 Simple and the NTSC Standard DVD Settings. I cannot find these settings in the burn setting. I read that there was a
• Music Maker

  3 answers, most recent on 1/20/2021

  RE: [Solved] Purchasing Premium on sale not working (sale ends in 2 days)
  I was able to get my purchase through. I think it was because I had just activated a new replacement card and it took some time to go through for international use. Anyways, I was getting it set up last night and playing with some of the new
• ACID

  5 answers, most recent on 1/29/2021

  [Solved] Magix, please continue working on bugs! We need AP to work already!
  This is a shot in the dark and a hope that someone from Magix will see this. I just took on a project and am trusting AP with it as my workflow just isn't there with any other DAW. I need this to work. Just like many other users want, magix, please
• Photo & Graphic Designer

  4 answers, most recent on 6/15/2021

  RE: [Solved] Push notifications
  @Moofie Hi . . . . Were this a free program, I would understand why the company might think they can push ads on someone, but this is a paid program, and I want the ads to stop. . . . Many software manufacturers are now doing this in one form or