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  • Movie Studio
    4 answers, most recent on 3/22/2021
    RE: [Closed] Glitchy plugins out of the box
    So I just upgraded from Studio Platinum 13 to Platinum 17 (Build 204) purchased online. First effect I try to use - Ignite Gunfire - asks me to "Register and Activate" using the email to which my software is registered, the one I successfully
  • Samplitude
    4 answers, most recent on 3/23/2021
    RE: Help using an Arpeggiator plugin
    Thank you SP :) The instructions that came with MetaPlugin were not as helpful as I had hoped... how to connect the Midi input and output have been my dilemma (the flow diagram-like arrows/setup in MetaPlugin have been okay - it's like Visio). I
  • SOUND FORGE
    10 answers, most recent on 3/24/2021
    Sound Forge Pro 11 not detecting iZotope plugin
    Hi everyone, this is my first post here and I'm somewhat new to plenty of things audio related. 😃 I own the PC version of Sound Forge Pro 11. I've updated it to the latest Magix version (build 345). It doesn't recognize a trial version of  iZotope
  • SOUND FORGE
    11 answers, most recent on 4/2/2021
    RE: Sound Forge Pro 15
    @joseph-godina I got my mail on March 9th. Check your spam folder. At first it looked like an advertising mail "Sound Forge 15 is here!" and I threw it nearly away. But in fact it was a mail with installation instructions and my serial numbers.
  • SOUND FORGE
    One answer, on 3/18/2021
    No save as mp3 option for sound forge 14 pro
    There is no mp3 save as option for sound forge 14 pro. I have reset it and re-installed it to no avail. I am not gonna play the there is no way to contact anyone for help game. Either instruct me how to fix this problem for real or give me a refund.
  • Movie Studio
    One answer, on 3/18/2021
    [Closed] Installing Movie Studio Platinum 17.
    Please help! I cannot install Movie Studio Platinum 17. An error keeps occurring. I've tried to follow directions to change a setting on my computer but I can't figure out how. The settings on my computer are different from the instructions. Also, I
  • Web Designer
    5 answers, most recent on 3/16/2021
    RE: Web Designer Pro X plus Free Gift
    @GNC Then may I suggest you please follow this guide step by step and raise a ticket with support here. followed your guide and was able to submit a ticket *crossing fingers*. Thank you for the instructions!
  • Music Maker
    2 answers, most recent on 3/15/2021
    RE: Volume problems.
    @Mikeon7 Hi Mike. You talk about using a USB interface. If you are using anything other than the inboard RealTek chip you will have to activate it via the Magix Low Latency 2016 ASIO driver which should appear in the task bar when Magix Music Maker
  • SOUND FORGE
    5 answers, most recent on 2/26/2022
    RE: SF15 Pro Batch Converter - using presets from older versions
    LOL. tried to go the the SF15 Pro help file to see if I could figure this out. all that's there are the instructions for using the OLD batch converter. HA! I thought Sony was bad...
  • SOUND FORGE
    4 answers, most recent on 3/11/2021
    Will Not Write CD Text
    In Sound Forge Audio Studio 14 I can not burn CD Text. I have followed the instructions for adding the required Metadata. When I go to the Burn Disc at Once Dialogue Menu there is NO Write CD Text Box to tick. According to the help file there should
  • Movie Studio
    2 answers, most recent on 3/11/2021
    RE: Unsuccessful attempt to load to Social Media (YouTube)
    @Chris-Rogers3955 Hi Chris and welcome to the User to user forums. An MVP file is a project file and not a video file type. It contains no video itself as it is just an instruction set telling MEP how the video clips have been edited ready for
  • SOUND FORGE
    17 answers, most recent on 11/28/2023
    RE: Very unhappy with Sound Forge Pro 15
    Well that's very disturbing. I pre-bought and haven't received my serial number or download instructions yet, but I guess it doesn't matter now. Not being able to save makes the software totally useless, so there's no point in even installing it.
  • Web Designer
    5 answers, most recent on 3/16/2021
    Web Designer Pro X plus Free Gift
    Once again I got stung by a purchase from Magix, I just order the full version of Web Designer Pro X, with a free gift of ASEOPS 11. Just purchased today (3-10-2021) and no followup email containing the install information in my inbox or junk
  • Video Pro X
    One answer, on 3/9/2021
    [Closed] Installing Sony Vegas 17 On a second Laptop
    I cannot find instructions to do this anywhere and would appreciate some help. I am able to log into my Magix account and found a section called 'create activation code' however when i run through the required files I end up with a message that
  • SOUND FORGE
    One answer, on 3/9/2021
    Product License Inquiry
    Hello, I am an Instructional Designer employed with the United States Postal Service. Our organization may be interested in purchasing a Sound Forge license for one or more of your products. Although we have accessed and review the License Agreement
  • Music Maker
    8 answers, most recent on 3/9/2021
    enter serial code activate and follow instructions
    I upgraded to Premium 2021 from 2019 and have lost my extra channels and have not received what i paid for every time i download the link it requires me to uninstall early version and then its not the PREMIUM 2021 AND it only has 8 channels and no
  • SOUND FORGE
    3 answers, most recent on 3/9/2021
    RE: Problem with export to files
    I would like to export tracks to a file. It does not appear that version 15 has this capability. The "Help" page also appears to be lacking content under "Using Markers, Regions, and Commands". It has subjects with what looks like expandable arrows
  • Music Maker
    10 answers, most recent on 3/7/2021
    RE: I have a problem with Upgrade: Music Maker 2021 Premium Edition
    Hi. New year, new problem. The old version that I bought in 2020 worked without problems until early March 2021. Then, when opening the platform, it was clear that it was transformed into a free version. And it was suggested to buy a new version of
  • Movie Studio
    15 answers, most recent on 3/23/2021
    RE: Serial Number and Purchase
    @Nick-Giaquinto . . . . his and cant contact customer support the email came back non exsistant and no number popped up it took me to this site which is why i posted this . . . . Did you follow the article @PATIENT-X  linked to in his post above? If
  • Photostory
    12 answers, most recent on 10/21/2023
    RE: Crate a new Slide Show
    I am trying to build a slideshow of 1099 photo's of my grandson from his birth to his 5th birthday. I then want to transfer the slideshow to a DVD. I followed the instructions to open Wizards>Slideshow maker and began the process. I now have a
  • SOUND FORGE
    One answer, on 3/4/2021
    Never received serial number email
    I purchased Sound Forge from Dell, followed the instructions to download trial and waited for email with serial number. Never arrived now I'm stuck in limbo land. Not in junk mail or trash. No serial, no human being to solve problem and no chat or
  • Movie Studio
    3 answers, most recent on 3/4/2021
    RE: Magix Edit Pro Ultimate 2021 - update failed and program will not open
    Jeff, Firstly, you are absolutely correct the program is Movie Edit Pro Premium not Ultimate. Secondly, I thank you sincerely for your very timely, kind and helpful response to my plea. I followed the instructions and that did the trick and I am up
  • Web Designer
    6 answers, most recent on 3/3/2021
    RE: Magix Web Designer Premium 17
    Hi John,Thank you for your help. It is much appreciated. I did not know until after I posted my comment that this was a user-to-user forum. But, I do now. So, thanks again.It is a bit of a messy story, so here are the key points:-1. I had forgotten
  • Movie Studio
    9 answers, most recent on 3/3/2021
    RE: Error code -1
    @Nika_Miko Hi Nika. You have gone to 'M' for Microsoft. Look at my image again. It is inside the Windows Accessories folder under 'W'. What were your instructions from technical support? Ray. I was really looking at the list. I don't have "IE"
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