• MAGIX

  5 answers, most recent on 5/25/2017

  RE: Today we have changed the login-process
  I have had to change my login details. My magix webpages are inaccessible and my nickname which I have always used has been denied as not available. I have been a member for many years and my login status does not reflect that.  
• Music Maker

  4 answers, most recent on 1/20/2017

  RE: Lost serial nr
  Hi Assuming you registered the program online, browse to the magix.com website and click the My Account icon ( head and shoulders symbol) top right of the home page. Login with the email address and password you registered the software with. Click
• Movie Studio

  One answer, on 1/2/2017

  RE: lost activation code
  To find it just visit the Service Center @ www.magix.com and login with the Account you used for the registration. https://www.magix.com/us/support/my-service-center/
• Video Pro X

  3 answers, most recent on 12/27/2016

  RE: Problem purchasing Activation code for AVCIntra encoder upgrade
  Hi It would help if we had more information: Which version number are you referring to?  Was the program installed and working OK before the Windows 10 upgrade?  . . . . Computer ID that is acceptable in the order summary form . . . .Are you doing
• Movie Studio

  9 answers, most recent on 12/20/2016

  RE: exporting error (length and audio are fine but footage keeps speeding)
  Hi . . . . when I match the frame rate (30) it's still glitchy and jerky . . . . What is your computer specification? -Include processor make model, graphics card make/model or chipset used, RAM and free hard drive space. Is the video glitchy after
• Movie Studio

  9 answers, most recent on 12/20/2016

  RE: exporting error (length and audio are fine but footage keeps speeding)
  Hi . . . . when I match the frame rate (30) it's still glitchy and jerky . . . . What is your computer specification? -Include processor make model, graphics card make/model or chipset used, RAM and free hard drive space. Is the video glitchy after
• MAGIX

  8 answers, most recent on 7/14/2018

  RE: Transfer SCS serial numbers
  After a new hard drive installation, I'm trying to redownload my SCS software. I'm told that entering my serial number in the Magix download area will allow me to download my old software, but although it says the number is recognized, it says there
• MAGIX

  68 answers, most recent on 6/11/2018

  RE: Welcome to the new magix.info
  I'm with Griff on this one. This is clearly a backward step. Where are "My Favourites"?, can we still see who's online ?. cannot see previous messages. This web page is not a step in the right direction. Can someone explain why it was necessary to
• MAGIX

  68 answers, most recent on 6/11/2018

  RE: Welcome to the new magix.info
  I'm with Griff on this one. This is clearly a backward step. Where are "My Favourites"?, can we still see who's online ?. cannot see previous messages. This web page is not a step in the right direction. Can someone explain why it was necessary to
• MAGIX

  68 answers, most recent on 6/11/2018

  RE: Welcome to the new magix.info
  Hi Folks: All I can say is that the way it is now (for me) is supremely unusuable. I 'still' see no messages (old or new). I can't review any new music requests. The old "inbox" is now gone. In the end, I will not login again for a while (until
• Off topic

  2 answers, most recent on 12/6/2016

  RE: Support For Sony Products
  And for the forum, it's right here under Forum tab, All about MAGIX's Programs, ACID Product Family. Not only that, there is a little strip at the very top of this screen that shows "New in the forum:" and the first button is for ACID. Remember
• SOUND FORGE

  3 answers, most recent on 11/28/2016

  RE: Future of SFPM?
  So far as I can tell, I still can't even sign in with my SCS login. I spent a bloomin' fortune on Sound Forge Pro Mac & Win, and SpectraLayers Pro. What with version upgrades - a lot of dosh. Sadly, it appears that both Magix and Sony have let
• Video Pro X

  35 answers, most recent on 12/15/2016

  RE: VPX Patch may have problems, also TRA problem
  Gentlemen, Thank you all for your input and help on this. I would have answered sooner but although I could connect to the internet and login, I couldn't reply for some reason. Changed hotels today and this connection seems to work much
• MAGIX

  8 answers, most recent on 7/14/2018

  Transfer SCS serial numbers
  Dear community, The transition phase is officially complete. On October 25, 2016 all Sony Creative Software serial numbers will be transferred to MAGIX. This means that from then on you can enter your serial numbers on MAGIX portals in order to
• Movie Studio

  One answer, on 10/14/2016

  RE: I had many video and audio programs that I have to install them again, but I don't have the passwords.
  Hi For Magix programs: Browse to the magix.com website   Click the My Account icon top right of the home page   Login with the email address and password you registered the software with   Click My products - you will now
• Music Maker

  One answer, on 10/10/2016

  RE: Lost my activation code for magix muisc maker premium mx and i dont know what to do ?
  Hi Browse to the magix.com website and click the My Account button top right. Login with the email address and password you registered the program with. Select My Products You will be presented with a list of your registered
• SOUND FORGE

  4 answers, most recent on 10/16/2016

  RE: Can anyone let me know where to download my old Sony Software?
  If I can pop in, this is just a "shot in the dark" guess, but would downloading the Trial from the MAGIX site and then using the Serial from the www.sonycreativesoftware.com site (where you can still login and get your Serial Numbers for the
• Music Maker

  One answer, on 9/23/2016

  RE: i have a new computer i need a new access code to my magix music maker premium 15 how can i get it
  Hi Do you mean Music Maker 15 released in 2008? If so then MMM15 is not compatible with Windows 10 and AFAIK the old soundpools etc are no longer available, and you need to update to a Windows 10 compatible version. If you mean Music Maker
• Off topic

  One answer, on 9/12/2016

  RE: I have less than a year ago acquired Magix Photo Story Deluxe 2016 program.
  Hi You should be able to reactivate your licence as follows: Browse to the magix.com website and click the My Account icon top right of the home page.   Login with your email address and password   Select My Products   You
• Movie Studio

  One answer, on 9/6/2016

  Un-installing not working to re-install.
  Ok, a bit of a complicated mess here but I bought a phyisical copy of Magix Movie Edit last year. However, the hard drive that I put it on was in the process of dying so I attempted to save as much as I could and ended up getting most everything
• Music Maker

  One answer, on 8/30/2016

  RE: User key for MM 2013
  Hi If you have lost your serial number and previously installed and registered your product then your Serial no is available on the magix.com site. Browse to magix.com and click the My Account icon top right of the home page   Login
• Other products

  4 answers, most recent on 8/25/2016

  RE: Online Album
  Hi Thanks for the process, however you have not answered my or John CB's questions Have you been able to login as one of the invited people ? Have you followed FAQ no 6 in this Online Album faq ?  This is what John CB is referring to. John
• Other products

  4 answers, most recent on 8/25/2016

  RE: Online Album
  Can't be much simpler can it. 1. Click on invite 2. Add or choose an existing contact. 3. Tick box next to contacts email address 4. Click Invite Message box pops up on screen 'The Invite email was successfully dispatched'. 5. Click
• Other products

  4 answers, most recent on 8/25/2016

  RE: Online Album
  Hi The login box for your site pops up OK and refuses non valid email / password combinations as it should. Do you have any symbols or spaces in the password for the site - if so try removing them and use upper, lower case and numbers only in