• SOUND FORGE

  22 answers, most recent on 9/10/2021

  RE: [Solved] Error message: "There is no template available for this format.
  k just to tie this one off in case anyone needs to read this in the future. In Music Maker, I can open a 4 track .wav file and it will save just fine as an MP3 because the program does the work it needs to to make this successful. In Sound Forge
• Movie Studio

  8 answers, most recent on 9/10/2021

  [Solved] Unable to Export Video Clip to MP4 - Program Crashes but no Crash Log
  I would appreciate some advice on where to look please. I have 2022 MEP (Version 21.0.1.85) and after editing a Youtube video (down to 55seconds), I have attempted to export the edited video to a MPEG4. It starts to mix down okay but seems to get
• SOUND FORGE

  22 answers, most recent on 9/10/2021

  [Solved] Error message: "There is no template available for this format.
  Working on a file. Saved it as a .wav first, then opened the .wav file to SAVE AS an MP3. Received message "There is no template available for this format. The selected media may not support it". I also attempted to use the CONVERT Windows menu
• Other products

  4 answers, most recent on 8/29/2021

  RE: [Solved] activation limit
  @Domenic_b You don't need an activation code. You just go to "My Products" and select MP3 Deluxe 19 and then you deactivate one or two licenses. Then you should be able to register it on your computer.
• Photostory

  4 answers, most recent on 9/18/2021

  [Solved] Error during export MP4/HVEC
  Export to above formats fails whilst using the GPU. (NVIDIA GeForce GTX 1060 3GB) Gives the error below (from log file) 2021/08/28 14:29:07 [FATAL]   [MPEGIntel]: DP4::IntelVideoEncoder::Encode: SEH exception 0xC0000005: access violation2021/08/28
• Other products

  4 answers, most recent on 8/29/2021

  [Solved] activation limit
  i need help with MAGIX MP3 deluxe 19 my computer is Alienware Area 51. i have reached my activation limit and want to contact technical support to reset it. i cannot find a link to an email to talk to someone. how can i contact a human, i don't want
• SOUND FORGE

  5 answers, most recent on 8/27/2021

  [Solved] MP3 files cannot opened
  Sound Forge 15 Build 57 I installed the product on a new computer. all of sudden MP3 is NOT included in "All known media file" when I tried, the error msg displayed saying ' ... not supported format' Please help me Eric
• Music Maker

  4 answers, most recent on 8/11/2021

  [Solved] Exporting to an Wav or MP3
  I am having issues with exporting a file to an Wav file or MP3. It was working and now its not, please help!
• SOUND FORGE

  6 answers, most recent on 7/31/2021

  RE: [Solved] Computer ID incorrect (error message)
  Two plus weeks with this issue and here is the answer from Magix. Had I not uninstalled the program, I could still be using it just without the ability to make MP3's.  MAGIX Pro Support Jul 29, 2021to me Hello,thank you for your message.I'm really
• Music Maker

  5 answers, most recent on 7/29/2021

  [Solved] MP3 files won't load
  I just downloaded the new version of Music Maker and I can no longer drag MP3 files into the program to edit/cut. I get an error message saying it cannot read the format or something like that. These same MP3 files worked just fine before I
• SOUND FORGE

  3 answers, most recent on 7/28/2021

  [Solved] This serial number has already been registered to another email addres
  Hello, I purchased a Sony Sound Forge Audio Studio 15 (today). Registration and Activation process went smoothly. However, when trying to open an .MP3 file I get a message " This serial number has already been registered to another email address.
• SOUND FORGE

  6 answers, most recent on 7/31/2021

  [Solved] Computer ID incorrect (error message)
  Sound Forge version 7.0b (301), Win 7, X64 - YUP, I'm a dinosaur.I lost the ability to save MP3's due to re-register error message. Each and every time I plug in the computer ID number into the Magix website, I'm told it's incorrect. After reading
• ACID

  3 answers, most recent on 11/1/2021

  RE: [Solved] acid pro 10 suite and MP3's
  Hello, please check if the file "mp3plug2.dll" exists in your Acid Installation, on my system it is at C:\Program Files\ACID\ACID Pro 10.0\FileIO Plug-Ins\mp3plug2\mp3plug2.dll If it is present, try to delete the FFCache2_x64...ini
• ACID

  3 answers, most recent on 11/1/2021

  [Solved] acid pro 10 suite and MP3's
  Purchased Acid Pro 10 Suite and it SAID that you can import MP3's but, for some reason, I am not able to... not sure if you're not able to use MP3's or if there is a fix for this... I have been using Acid for several years now and even all the MP3's
• Music Maker

  5 answers, most recent on 7/9/2021

  [Solved] Can't export to Mp3 anymore
  I'm having an issue exporting to MP3 using 2021 Music Maker Premium. I never had this problem before and now I get a message about upgrading to the 2021 version which I already own. When I check the serial number I noticed that the box was empty so
• Photostory

  2 answers, most recent on 6/22/2021

  RE: [Solved] Screen lock up message - press ctrl for further insert/replace
  @Michelle-Schimmel Welcome to the Magix user to user forums. Have you tried using Timeline mode, rather than Storyboard mode? Most users, myself included, find it much easier to work in Timeline mode. It will also make it very much easier to do what
• Movie Studio

  2 answers, most recent on 5/24/2021

  RE: [Solved] importing video from camera
  @Paul-Moore Hi and welcome to the forum. . . . . video is CR3 canon . . . . Unfortunately that cannot be - CR3 is the Canon RAW still image file extension - not video. The video will either be MP4 or MOV - if the latter then then VPX may not not
• Movie Studio

  3 answers, most recent on 5/23/2021

  [Solved] Cannot see all windows Movie Edit Pro 2021 Plus
  Since yesterday I only see the import/effect/template/audio/store window. I can play music when clicking on the arrow of an mp3 file, so the software seems to work but the windows do not display. How can I get them back to be able to use the
• Music Maker

  3 answers, most recent on 5/16/2021

  RE: [Solved] Cannot save as MP3
  @ScoobyRay Since you now have version 29.0.6.38, that is actually Music Maker 2021. When you chose to update (not upgrade) your 2020 version to 2021, (assuming you did not pay to make the change) the update gave you the Free variant of MM, and it
• Music Maker

  3 answers, most recent on 5/16/2021

  [Solved] Cannot save as MP3
  I have the Music Maker 2020 Hip Hop Beat Producer edition which I received as part of a humble bundle. Initially I was unable to get the 3 hip hop sound pools, so have subscribed to the Music Unlimited tracks package, however I am unable to save any
• Music Maker

  5 answers, most recent on 5/5/2021

  [Solved] Audio playback is slow/stuttering
  Hey so I found myself in a rut and I'm unsure of how to get out of it; whether it may be a me problem, a computer problem, or something else but I thought the quickest way to get an answer is to ask. So I'm very new to the software (Free version
• Movie Studio

  3 answers, most recent on 5/1/2021

  RE: [Solved] Audio clicks
  @dpdolan Unfortunately, not all mp3s are created equal! What is its sample rate and bit depth? Essentially, the problem is that MEP needs to convert your file to wav "on the fly" and I suspect it is struggling. Do you have the facility to convert
• Movie Studio

  3 answers, most recent on 5/1/2021

  [Solved] Audio clicks
  Movie Edit Pro Premium 19 I have imported a mp3 file and there are "clicks" or distortions to the audio. I have played it on 2 other playback programs and it sounds fine. I cant figure how to prevent or clean without making a bigger problem in the
• SOUND FORGE

  3 answers, most recent on 4/27/2021

  [Solved] Trying to open a mono track mp3 file crashes soundforge pro 14
  Hi All, This used to work absolutely fine about 3 months back. And now it doesn't. Not sure what has changed in between. I can open soundforge 14 pro fine. But as soon as I open an mp3 file, it crashes. I've sent numerous crash reports to magix, but