• Audio Cleaning Lab

  7 answers, most recent on 4/19/2022

  RE: How to convert .WAV files to MP3?
  Hi, yes SFACL3 opened; I then point to a directory which holds ten WAV files, so I can import them. However they do not appear. (btw I regularly import MP3 files for processing, so the Import process is something I'm familiar with, done thousands of
• Video Pro X

  6 answers, most recent on 5/21/2022

  Imported audio crackling
  Hi, many of the imported mp3 files get some kind of crackling when being imported into Video Pro X 12 on Win 11. The original files are clean. Could you help me?
• Movie Studio

  21 answers, most recent on 12/14/2022

  RE: Movie Studio 2023 glitchy and crashing
  @Mick-Bow Hi . . . . it crashed consistently with loading effects and loading third party audio plugins . . . . Which effects and third party plugins - please be specific, everything you have commented so far is too general to determine what the
• Movie Studio

  6 answers, most recent on 9/5/2023

  RE: MP4 Problem
  @Will-Dallimore Hi. Download MediaInfo and then select a converted file and see what the actual encoding of the file is by right clicking the file and selecting MediaInfo. Select the text view and copy and paste the result here. It should look
• Music Maker

  10 answers, most recent on 6/28/2022

  RE: Metadata
  @David-Pook HI, Music Editor is one of the programs under Downloads that you should have downloaded and installed. Once done, you'll see it show up in Program Settings, Folders. Look up external in the pdf manual to see how this works. Do a mixdown
• Movie Studio

  14 answers, most recent on 12/14/2021

  [Solved] I Purchased Movie Studio 18 but actually received Movie Studio 2022
  Movie Studio 2022 PlatiniumVersion 21.0.1.92 (UPD3)Code UG 5929 KA1 Good Morning all, I am working in a comagny which bought multiple Movie Studio 18 license (7 if I remeber well). Some of my colleagues installed the soft pretty quickly after we
• Photostory

  2 answers, most recent on 9/29/2021

  RE: [Solved] set a start marker after a song introduction instead of at beginning
  @Sally-Weigand Hi . . . . The MP3 song I want to use for my photostory has too long an intro and I want to start the music after this to begin . . . . If you are not working in Timeline mode - switch to it, select the music audio object and cut the
• Photostory

  7 answers, most recent on 5/2/2022

  RE: custom audio in Photostory
  @Stefanie-Allen Welcome to the Magix user to user forums. Please re-read my reply to @Vira-Yakusha; specifically this sentence: simply drag it/them onto the timeline at the place where you wish them to be heard. But some caveats: Notice I said the
• Movie Studio

  15 answers, most recent on 2/24/2023

  Movie export to MPEG-4 or HEVC results in doubling of movie length
  I am using Magix Movie Studio 2022 Platinum on a Windows Surface Book 2 (Intel i7 8659CPU @1.90Ghz; 8GB of RAM; Windows 11; version 22H2) with 121GB of free hard drive space. When exporting a movie of 4min 21sec (as determined in Movie Studio
• SOUND FORGE

  13 answers, most recent on 5/4/2022

  RE: Silence when applying plug in chain
  Hi again rraud, SF Pro 16 does not work properly on my W10 Dell PC. It will not save my preferences (i.e. toolbars - keyboard commands). It will not save any MP3's. I can play MP3's I can save .wav. I've uninstalled and reinstalled SF Pro 16...to no
• Photostory

  2 answers, most recent on 6/12/2025

  Error "Cannot prepare WAV header"
  Hi, I'm running a Windows 10 64bit. I had the Photostory 2022 and was trying to create a slideshow. I have added the pictures (JPG & JPEG files) and music (m4a) and some snippet videos (mp4 & MOV). When I try to preview the slideshow, it
• SOUND FORGE

  One answer, on 3/13/2022

  SFP16 MP3 Codec
  It seems mp3 codec in SFP16 changed. Since Sony SF through SFP15, SFP had been using the "Xing" codec. In SFP16 it seems that it changed to FhG (Fraunhofer) or Lame. I checked the details of MP3 Custom Settings -> Stereo Encoding and Property
• SOUND FORGE

  2 answers, most recent on 3/11/2022

  SFP-16 Not save MP3 mono
  Sound Forge Pro 16 crashes when trying to save a mono MP3 file.
• Other products

  4 answers, most recent on 8/29/2021

  RE: [Solved] activation limit
  @Domenic_b You don't need an activation code. You just go to "My Products" and select MP3 Deluxe 19 and then you deactivate one or two licenses. Then you should be able to register it on your computer.
• Video Pro X

  18 answers, most recent on 8/26/2022

  Can resolution be improved on this short nighttime video?
  We have Video Pro X 14 and Neat Video on a Windows 10 PC and are trying to improve the resolution on a very short clip shot by a security cam at night. We would like to identify an animal that appears briefly, but the resolution is too low. The
• Music Maker

  2 answers, most recent on 7/1/2022

  Questions about MM Premium
  I'm using Windows 10 with Edge Browser. 4.00 GB RAM. 64-bit operating system. AMD Athlon(tm) II X2 B26 Processor 3.20 GHz. 148 GB Hard Drive. Does MM Premium allow you to export your created music files to an external flash drive in Mp3 format? I
• Audio Cleaning Lab

  2 answers, most recent on 9/5/2022

  Downloading Sound forget to new laptop 2 years after purchase.
  Dear Magix community,I purchased Sound forge audio cleaning lab 2 at the beginning of lockdown and have not actually used it. (I'm not very computer literate and couldn't have anyone round to help me learn when Covid was running rife). I've since
• Movie Studio

  37 answers, most recent on 8/25/2022

  RE: No sound from imported .mov files
  @AndyMo Hi Andy. I put your converted file (MP4) into my copy of MEP (which is the 2022 version) and I am not getting a repeat of the last four frames in the video. Ray.
• SOUND FORGE

  3 answers, most recent on 5/27/2022

  RE: Sound Forge 14 channel Meters blank
  Hello, when I follow the relevant steps for technical support it redirects here. Cached data has been cleaned, We also uninstalled and reinstalled the app.There are usually problems with mp3 files. We will apply to the support area again with the
• SOUND FORGE

  One answer, on 4/23/2022

  Can't download make mp3 from WAV file.
  An error occurred while saving one or more files. An error occurred while opening a codec.
• Movie Studio

  10 answers, most recent on 10/11/2022

  RE: Video deluxe 2021 can't export to 17 fps MP4
  The digitized file is 17 fps. MAGIX doesn't even support 16, 17 or 18 fps MP4 export... Currenty it supports only 24-60 fps's... Seems that there is bug if MAGIX doesn't support frame rates under 23 fps...  Currenlty only way is to export it to 17
• Movie Studio

  18 answers, most recent on 11/4/2022

  [Closed] MAGIX Movie Studio 2023 Suite crashes
  Using the Upgrade to Movie Studio 2023 Suite, I am building (or trying to build) a compilation of video tracks from mp4, mov, and MTS files of maybe 4 minutes length each, with 20 tracks imported to date. The program freezes or crashes constantly,
• SOUND FORGE

  12 answers, most recent on 11/20/2023

  RE: sound forge 16 glitching audio problem is back after upgrade
  Hi @Ybstatusquo...i also noticed some skipping with mp3 files, that wasn't happening in versions 15 or 14, but happened in 16.1. turns out i had forgot to check the 'Always proxy compressed formats' in my Options > Preferences > General
• SOUND FORGE

  9 answers, most recent on 5/31/2022

  RE: Offline installation
  The MP3 some of the other file codecs may need to 'call home' occationally. For a definitive answer email Magix customer service: infoservice@magix.net Not concerned about these. Do you know if Sound Forge itself will continue to work fine?