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Ok, could you please elaborate what the problem and solution was? In case some other users here will find your topic as a search result for the same problem.

Movie Studio

4 answers, most recent on 2/26/2026

RE: [Closed] Video deluxe 2026 Plus

@bruce-m Hello Bruce, it would have been ideal to start a new topic so others will easily spot your question. All you need to do is locate your image in the media pool and then drag it down onto the timeline below your video and title (as you are

Video Pro X

6 answers, most recent on 7/13/2025

RE: [Closed] It pauses

Hi @Gid, No problem, it happens to me regularly that answers cross each other. Would the answer below also be useful to you? I already had problems with OneDrive under Windows 10. I interrupted the sync by repeatedly pausing OneDrive. I decided to

Music Maker

2 answers, most recent on 7/5/2022

[Solved] Crossfading Notes/Cord Progressions in The Midi Editor

Hi, thanks in advance. I'm using MMM 2022. I'd like to be able to crossfade notes or chord progressions using the midi editor so that they graduate smoothly into each other for relaxing feeling transitions, rather than having notes/chords starting

SOUND FORGE

7 answers, most recent on 10/3/2024

Is this normal at start up?

I have just installed Sound Forge Pro 18 on my PC. When the program opens to the audio editing workspace, the main window appears quickly, but the other floating windows show as white for a second or two before showing up. Is this normal? I have a

Movie Studio

3 answers, most recent on 6/30/2022

[Solved] I was double charged after my bank reopened my card again??

When I first input my card info it my bank contacted me and locked my purchase and refunded it. I called and said it was me who was buying the product. My card is now free and I purchase the product but once I proceeded it double charged me and now

SOUND FORGE

13 answers, most recent on 2/17/2025

RE: Sound Forge 17 Pro 32 Bit Float Recording with Zoom F6

Nothing got resolved. SF17+ is bugged in my professional opinion and devs (if there are any) don't appear to give a damn. Tried other software since and all work as expected recording 32 bit float via 32 bit float interface.

Movie Studio

16 answers, most recent 5 hours ago

RE: Video Deluxe 2026 Plus

@AAM Thanks for the Windows version. Error code 5 Access violation is a Window issue, he most likely cause is a Windows Update. To check your system, close all running programs then:- Hold down the Windows Key and press XSelect - Terminal (Admin)

Movie Studio

9 answers, most recent on 3/19/2024

RE: Current Discounted Sale Price of Movie Studio 2024 Platinum and Suite

On the other hand Vegas Pro has not changed its prices! I think they are still dreaming!

Movie Studio

48 answers, most recent on 9/29/2025

RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium

@jak.willis I wonder whether the error message you see is actually something of a "red herring"? As I understand it, when exporting any video files with the aim of creating either a DVD or BD, there must be some degree of re-encoding happening in

Video Pro X

9 answers, most recent on 1/20/2026

RE: No output option at 100fps for 4k-100fps video

@tom_frank Hi In addition to Marc's comment, VPX 17 maximum framerates for 4K UHD (3840*2160) export is 60 fps for h.264/AVC , h.265/HEVC and AV1 (AV one). Note: A graphics card with a video decoding/encoding module that supports decoding/encoding

Audio Cleaning Lab

3 answers, most recent on 6/28/2022

[Solved] Loss of access to external USB CDR drive in Windows 11

When I initially installed Audio Cleaning Lab on my new Windows 11 PC, I was able to read and write to my external USB CDR drive. However, I now am unable to access the drive either to read or write. I have tried multiple attempts to find a

Movie Studio

47 answers, most recent on 8/24/2025

RE: "Takes" functionality

@johnebaker Hi John EB, Further testing. I copied my takes done with MMS2025 to another folder and tried opening them. They both show up as 1s on the timeline. In the source monitor, they show as the correct duration. When dragging to the timeline

Movie Studio

11 answers, most recent on 7/3/2022

RE: [Solved] MEP2016 Plus 'Download Components'

@CarpentersMate, @CubeAce Hi Mike . . . . I assume any/all 'Menu Templates' are for DVD Menus with chapters etc? . . . . They are. . . . . I'm guessing 'Slideshow Maker Styles' insert a random style of fades, titles etc? . . . . They do however you

ACID

5 answers, most recent on 8/6/2022

RE: [Solved] Audio renders are coming out very low, when rendering to .WAV or .mp3?

Hi @Phillip-Dav - 5.1 projects need to be rendered to separate files for each channel which are then composited in to a 5.1 video stream. From the online help. "Rendering a surround project creates six mono files (AIFF, WAV) or a single 5.1-channel

Off topic

162 answers, most recent 8 hours ago

RE: Magix support has not responded to support tickets for months

@Frank-Pietrantoni9884 Hi Frank, We're off-topic here, but: In your first post, you mentioned that it was your "desire to upgrade to Vegas Pro 23" which, I presume, you are already using a version of Vegas. If it's Vegas 22, then you have the EULA

Movie Studio

40 answers, most recent on 6/27/2022

RE: [Solved] Use of Camera/Zoom Shot causes errors and crashes at export

@Jaguar56 Hi. I don't know why but I have very recently had a similar problem with the size position rotation tool but only when exporting at 4K. I found one workaround that worked for me. Try changing importing to CPU but leave the other two on the

SOUND FORGE

10 answers, most recent on 12/5/2025

RE: Error Code 24. Just bought and installed.

Does anyone know how to get a resposne from Magix technical support? I have now contacted them 5 times in the last 2 weeks, quoting the ticket code generated from my initial query. My initial query received an AI-generated response which was of no

ACID

5 answers, most recent on 6/23/2022

RE: [Solved] Latest feature update error "minimum Windows 7 mine Win10 21H2

I regularly check windows for consistency. Wrote a little script to run this and other checking procedures. I sent a message to MAGIX who replied quickly with this solution. This worked very well. Run the installer from this link instead

Video Pro X

10 answers, most recent on 12/5/2025

RE: Video Pro X 11 Crashes Every 5 Minutes

@MegaMooer Hi. In the end user licence agreement Magix only supplies support for one year from date of purchase. Personally I feel that if it was working in the past then the program hasn't changed but something in the software it runs on has that

Movie Studio

3 answers, most recent on 6/24/2022

RE: [Solved] Assigning Save/Capture Folder - MEP 2016 Plus

@CarpentersMate Good morning / afternoon / evening, Mike. I personally have not seen that particular dialog box before but yes it's a 'save to' directory option or the files will go to the default location. One thing I have noticed with other

Video Pro X

175 answers, most recent on 5/27/2026

RE: Video Pro X16 - New Features and Bug Repairs

@Can-Dive I didn't want to say this is 'the way all other editors work', I didn't want to be provocative implying MS/VPX is 'wrong' in some way, Everyone who's commented about track order & who've referenced other software has used Vegas as the

Samplitude

14 answers, most recent on 10/14/2024

RE: Vita corrupted. Samplitude won't allow re-download to reinstall

@Former user Hi, Ok. Everything works fine here with X8 Suite, so it's hard to help, not having had the problem. You may want to post on the Samplitude Forum as most other users are there and someone may already have had the same problem. John CB

Movie Studio

34 answers, most recent on 11/26/2025

RE: MP4 audio going out of sync

@ron-griswold Greetings, there are several rasons why this could be, the most obvious being a variable frame rate. there are several post on this forum about audio out of sync. To help others to help you we need more information about the file.