• Movie Studio

  One answer, on 8/6/2021

  [Closed] Unable to Activate Movie Studio
  I can not Activate my Vegas Pro 15 with my serial number after upgrading my PC to Windows 10 Home. It say Error Code: -14 if I try to Activate it. Is there a way around it or anyone with Phone Number details to Support because I need help A.S.A.P.
• Other products

  2 answers, most recent on 8/5/2021

  RE: [Closed] Support number in Reno is a joke...
  @Harvey-Lee There is no phone support. You need to open a ticket https://www.magix.info/us/support/article/how-do-i-contact-technical-support--1513/
• Other products

  5 answers, most recent on 8/1/2021

  RE: Movie Studio 17 upgrade
  @Terje-Olufsen @emmrecs Hi Jeff. Perhaps Terje is referring to the Vegas Movie Studio 'nag screens'? This screen shot was taken today. You have to admit this has not gone smoothly for anyone. At no point is it called a cross grade either. If one
• ACID

  One answer, on 7/31/2021

  I tried to register Sony ACID XPress 5.0 (had never used it).
  I tried to register Sony ACID XPress 5.0 (had never used it). The serial number is not a P3 number. After attempting to register online I got a message to "Register Over the Phone". This appears to be impossible with Magix in 2021. Help! My serial
• Movie Studio

  21 answers, most recent on 8/2/2021

  RE: Merge video files - or should that be superimpose or even overlay?
  @me_again getting some more wonderful footage of lightning and dancing rain But didn't you say the weather is "so nice"? 😉 accompanied by a soundtrack of kids telling ME to put my phone down. Oh the irony! 🙂
• Movie Studio

  21 answers, most recent on 8/2/2021

  RE: Merge video files - or should that be superimpose or even overlay?
  Greetings and thanks for the replies. Apologies for not answering sooner but she who must be obeyed decided that it would be a wonderful idea to take the grandkids away in the caravan as the weather is so nice. So here I am getting some more
• Audio Cleaning Lab

  32 answers, most recent on 7/30/2021

  RE: Interference on recordings
  This is a bloody nightmare, My phone won’t access the file with the screen shot and when I try to reply on my laptop the Magix page won’t let me put in my password.
• Video Pro X

  14 answers, most recent on 7/28/2021

  RE: Upgrading to ProX13
  @Reyfox @ericlnz @shea Adobe do a business plan that gives 24/7 phone tech support for £57 per month per full licence. The problem for software developers is once over a certain amount of customers, live support services that require trained
• Video Pro X

  14 answers, most recent on 7/28/2021

  RE: Upgrading to ProX13
  I wonder how many languages and local dialects Adobe phone support can handle? I'd hate to be on the end of a phone having to understand even my native English as spoken by some.
• Video Pro X

  14 answers, most recent on 7/28/2021

  RE: Upgrading to ProX13
  @Reyfox @ericlnz @shea Adobe do a business plan that gives 24/7 phone tech support for £57 per month per full licence. The problem for software developers is once over a certain amount of customers, live support services that require trained
• Video Pro X

  14 answers, most recent on 7/28/2021

  RE: Upgrading to ProX13
  Thanks for the response. 🙂Yes, I am aware.However, when I was trying to fix a problem by reinstalling, I came to the website to go to the "My products" page (which is the same page no matter vegas or magix) and was offered the new ProX13. I was
• Movie Studio

  10 answers, most recent on 7/26/2021

  RE: Error message.
  Good afternoon, sorry for the delay following up. I tried with videos from different sources like my phone and nothing....Allways the same error: Failed to WaveOutWrite. Today I remove the program from the computer, reboot and re-install it using
• Other products

  3 answers, most recent on 7/24/2021

  RE: will not conect to samsung s20
  @Asparuh-Asparuhov Hi In addition to @emmrecs comment, ensure that the Samsung phone USB connection is set for File transfer, otherwise the phone will not be seen as an external storage device. HTH John EBForum Moderator Thank you John, But I did
• Other products

  3 answers, most recent on 7/24/2021

  RE: will not conect to samsung s20
  @Asparuh-Asparuhov Hi In addition to @emmrecs comment, ensure that the Samsung phone USB connection is set for File transfer, otherwise the phone will not be seen as an external storage device. HTH John EBForum Moderator
• Other products

  3 answers, most recent on 7/24/2021

  RE: will not conect to samsung s20
  @Asparuh-Asparuhov I see you asked a very similar question about a different mobile phone here. I suspect the only advice we can give you now is exactly the same as that we gave then. Something is blocking the connection, almost certainly a setting
• Off topic

  One answer, on 7/23/2021

  [Closed] Refund for Sony Vegas 18
  Hello. I recently (July 20th 2021) bought the Sony Vegas 18+19 package that includes Sound Forge 14 and RX 7 Audio Editor with it, and I would like a refund. These softwares do not work and lag and crash too often.. My PC is really old and it cannot
• Web Designer

  No answers, created on 7/23/2021

  Adding mobile version to website in Web Designer Premium v.18
  Hi, again. When I first created my business website, I (foolishly) chose a design that I liked the look of, not realizing (or checking) that it did not have a mobile version. Now I'm regretting this decision, as most people shop on their phones. My
• Movie Studio

  16 answers, most recent on 7/21/2021

  RE: Magix export speed help?
  Hi, busy day today & i had to get on and edit some clips other wise they pile up, Sorry i've been on Vegas all night but this is a good example of why i wrote that i'm 'sort of back with MEP', Vegas does 'ok' with my reg phone clips which are
• Movie Studio

  10 answers, most recent on 7/26/2021

  RE: Error message.
  Good morning: The problem is with any video from the GoPro. I did some editing using this computer and videos from the same camera before, what was different this time was that when the program opened asked for an update. Will try to upload a video
• Movie Studio

  3 answers, most recent on 7/19/2021

  RE: Export movie Ration 4:5
  @jeesa2 Hi See this tutorial on setting aspect ratios - although it applies to 9:16 video, the principles are the same for 4:5 ratio. HTH John EBForum Moderator
• Video Pro X

  One answer, on 7/18/2021

  Hub coming for Video Pro?
  I have been following the upcoming Vegas Hub app and it looks like it could be nice automated solution to bring video shot with my phone straight into my workflow.Anyone know if Magix are planning something similar with Video Pro X?Would think it
• Movie Studio

  2 answers, most recent on 7/18/2021

  RE: [Closed] Movie Studio 18 and later versions, Support. Videos and FAQS
  Hi To help the transition from the older versions of Movie Studio there are many tutorials in the Tutorial section on using Movie Edit Pro/Movie Studio/VideoDeluxe and Video Pro X: By @browj2 Getting started and basic editing - Getting started in
• Movie Studio

  15 answers, most recent on 7/19/2021

  RE: Reinstallation of Movie Edit Pro 2021
  @AAProds Hi Al. Only people who enjoy the self flagellation ecstasy of being an unpaid beta tester should be early adopters of new software. 🤣🤣🤣🤓 Buy it when it's stable. As I said, being offered the next version of a program instead of just the
• Other products

  5 answers, most recent on 7/18/2021

  RE: Audio and Video not in Sync
  @tommy-cardenas Hi Tommy and welcome to the user to user forums. This can be a known problem when dealing with variable frame rate video such as from screen recorders or some mobile phone footage. Video editors work on a constant frame rate